• Great Team Culture!
• Amazing Walsh Bay location!
• Fast paced environment!
• Great opportunity for an experienced Talent Acquisition Specialist to work in high volume recruitment.

About the Opportunity

The Talent Acquisition Specialist will be responsible for managing and sourcing across a range of roles within the business. 

The focus for this role is high volume retail Brand Ambassador recruitment and Merchandiser recruitment, however there is also a requirement for finding exceptional talent for Client Service Management and Business Management roles.

Benefits

• An attractive salary package between $75,000-$85,000 on offer
• The chance to work with iconic National & Global brands
• Hybrid – flex your working week between the office and home
• Great company culture with individualised professional development pathways
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, and end-of-trip facilities and more!

About you

The ideal candidate will be someone who thrives in a fast-paced environment and has held a similar position previously. 

You are resilient and agile in your approach.

You work with a sense of urgency and are able to multitask and prioritise effectively demonstrate to support the ever changing business needs.

The successful candidate will also have:

• Previous experience in high volume recruitment
• An understanding of current sourcing techniques
• Well-developed communication and interpersonal skills
• Excellent stakeholder management skills
• Exceptional organisational and time management abilities
• Relevant tertiary HR or business qualification preferred but not essential

Interested?

Does this sound like you? Apply now!

Talent’s Solutions business was created following demand for different recruitment supplier models. Our solutions are diverse, bespoke and customer orientated. They are designed to last through evolution, and as our business continues to adapt to the changing technology landscape so will this team.  Our consultants operate as part of the client's team, going to market with the client brand but with the support of the Talent business. 
 
The Client Lead operates as a key member of the Solutions team, managing a selection of accounts, which could range from founder-led tech scale-ups through to ASX-listed enterprises. Solutions delivered to these clients could encompass some or all of permanent hiring, contingent labour management and specialist advisory services. The Client Lead creates, optimises, and evolves talent acquisition functions while managing teams of onsite talent acquisition professionals.   

This role would suit someone who has led RPO solutions before or been a Head of Talent and who is motivated by the opportunity to share their learnings and drive success across multiple clients.  
 
This role is a 12-month max-term contract  
 
Some of what you'll be doing: 

• Managing a portfolio of accounts, owning the client relationships with a range of executives to drive continuous improvement across all in-scope aspects of talent acquisition.  

• Fostering a positive and engaged team of talent acquisition professionals, promoting a supportive work environment while ensuring they succeed in meeting key hiring objectives and program goals. 

• Cultivating strong and enduring relationships across your clients, ensuring effective communication and cooperation, and that the value of Talent’s services is keenly recognised. 

• Collaborating with colleagues to identify and execute continuous improvement initiatives and opportunities where additional Talent services would achieve mutual benefit for Talent and your clients. 

• Developing and maintain a comprehensive understanding of each client’s business, its culture, and strategic objectives. 

• Using data, insights, and your expertise to create influential narratives to drive positive change across your clients and in line with their People strategies. 

Are you a broker, banker, or finance professional looking for a fresh and exciting opportunity in 2024? Take your career and earning potential to the next level as a Lendi Home Loan Specialist!

Our Home Loan Specialists are fully qualified mortgage brokers with the backing of a powerful brand, smart technology, and highly specialised support to fuel their income growth.

As a Home Loan Specialist, you will:

• support customers with their home lending needs virtually, via phone, email, and video chat

• be powered by the industry’s #1 home loan platform. With customers able to login to upload documents and check the status of their application, our brokers experience speed to settlement at up to four times faster than industry average

• Field pre-qualified customer appointments booked for you by our in-house sales associates. That means no time wasted with poor quality, cold leads.

• Submit deals to our in-house client solutions team for processing. Say goodbye to being buried in paperwork! Our client solutions team also proactively follow up with lenders and liaise with customers on your behalf via the platform. That means no more sitting on hold with the bank.

Thanks to our proprietary platform and pioneering processes designed to help you scale your income growth, our Home Loan Specialists are some of the most productive brokers in the industry, averaging over 12 deals a month - 4 times the industry average! But this is only the beginning…..our top performing Home Loan Specialists are lodging 30+ deals a month, and we’re working towards seeing our whole team lodge a deal a day.

Company Overview:

Our Client is a leading name in the cryptocurrency exchange sector, is committed to delivering superior customer experiences through innovative technology and unparalleled support. As they continue to grow, we are looking for a dedicated Customer Support Manager who understands the dynamic nature of the digital finance.

Role Overview:

The Customer Support Manager will play a crucial role in shaping the customer support department, acting as the first point of contact for customers and representing the company's values and commitment to service excellence. This position demands a professional with a deep understanding of the cryptocurrency industry, compliance protocols, and outstanding managerial and customer relationship skills.

Key Responsibilities:

• Oversee the customer support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email).
• Recruit, train, and manage a small team, fostering a culture of excellence and continuous improvement.
• Serve as the primary liaison between the company and its clients, ensuring a smooth onboarding process and efficient resolution of inquiries and issues.
• Drive the closure of client queries and transactions, ensuring satisfaction and loyalty.
• Demonstrate excellent multitasking abilities, managing multiple communication platforms and tasks simultaneously.
• Uphold and enhance compliance protocol knowledge within the team.
• Engage in occasional in-person meetings, maintaining a presentable and professional demeanor at all times.

• Proven experience in the cryptocurrency, blockchain, or fintech industries, with a strong grasp of industry-specific onboarding processes and flow.
• Exceptional leadership skills, with experience managing a team of at least 3 individuals.
• Demonstrated excellence in customer service and relationship management.
• Outstanding communication skills, both verbal and written, with the ability to multitask effectively.

• Must be highly organized, detail-oriented, and capable of working under pressure in a fast-paced environment.

• Competitive salary and benefits package.

• Opportunity to work in a dynamic, fast-growing industry.
• Professional development and career growth opportunities.
• Flexible work arrangement with a blend of in-office and remote work.

Company Overview:

Our Client is at the vanguard of digital finance, revolutionizing the cryptocurrency exchange landscape. Their mission revolves around leveraging cutting-edge blockchain technology to provide secure, efficient, and seamless trading experiences. With ambitious growth plans, they seek a Managing Director with unparalleled leadership qualities and a visionary mindset to spearhead our operations and strategic direction in Melbourne.

Role Overview:

As the Managing Director, you will assume ultimate leadership, shaping the strategic vision and driving operational success. Your role encompasses steering the company toward its financial goals, overseeing all aspects of business operations, and nurturing a high-performing team. A deep-rooted understanding of the digital exchange, cryptocurrency, blockchain sector, or related fields such as investment banking or fintech is critical. Your mandate includes being the face of the company, forging strategic partnerships, and cultivating an environment where innovation thrives.

Key Responsibilities:

• Chart the company’s course, setting strategic goals and ensuring successful execution.
• Elevate the company’s profile by being the primary spokesperson to stakeholders, the media, and the wider community.
• Drive business growth, exploring new markets and opportunities to bolster profitability.
• Lead and inspire a team of professionals, fostering a culture of excellence, innovation, and integrity.
• Oversee financial performance, ensuring the company's fiscal health and sustainability.
• Guarantee compliance with all regulatory, legal, and ethical standards in the cryptocurrency and blockchain industries.

• Extensive leadership experience in a top-tier digital exchange, cryptocurrency exchange, blockchain, investment banking, or fintech organization.
• A proven track record of strategic decision-making and driving growth and profitability.
• Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders and leading a dynamic team.
• Strategic and analytical thinker with a comprehensive understanding of the global financial and technology landscape.
• Bachelor’s degree in Business, Finance, or related field; Master’s degree or MBA preferred.

• A competitive salary package
• Comprehensive health and wellness benefits.
• A dynamic and inclusive work culture with ample professional growth and development opportunities.