About the opportunity

Join our Xplor Education Vertical as Onboarding Specialist in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Onboarding Team Lead, you’ll help new customers get their business optimally set up on the platform, trained on its use, and ensuring their journey is as easy and simple as possible. Some of the other responsibilities you’ll have:

• Manage post-sales process for customers using strong product knowledge, relationship-building, and project management skills 
• Act as a trusted advisor for new and existing customers by guiding them through the implementation and adoption of the full Xplor product suite 
• Collaborate with the Account Executives (Sales) during the customer’s transition to the post-sales team 
• Ensure a smooth transition from Onboarding to Support once the service is live. 
• Work with the data team to migrate data across from other systems during the initial onboarding 
• Project management of the customer's schedule and onboarding timeline according to launch 
• Provide technical guidance to help customers use the system successfully 
• Provide customer training through the onboarding process and maintain training documentation  
• Proactive outreach to assigned customers regarding any known product issues or updates 

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.

What’s in it for you

• Development, development, development: Not just development specific to our systems and processes, but holistic growth of you as a professional, setting your future up for success.
• Opportunity: It’s no secret, we have great tenure at Leidos and there’s a reason for that. You can progress up through the Talent Acquisition stream, across into another HR department or jump into our project delivery teams, you’ve got options based on where you want to take your career.
• Life Days: We’re high performers and recognise that every now and then it’s important to take a day and smell the roses. With our life day program, you get access to an additional 12 days of leave per year, on top of your standard 4 weeks annual.

So, what are you getting into?

Your primary role as the TA Coordinator is to work with the TA Advisors and Leads to ensure the team is supported, and the backend operations are running as efficiently and effectively as possible.

What makes this role unique is that you’re not siloed into sending offers day after day, and you’re not spread so thin that you’re unable to get any meaningful work done. Our business is just the right size for you to gain a great breadth of experience, while ensuring there’s a level of job satisfaction at the end of each day.

A typical day in the life of a Talent Acquisition Coordinator at Leidos:

• Screening candidates and booking in interviews
• Ensuring candidates receive regular, timely communication and the Applicant Tracking System (ATS) is updated in real time
• Coordinating background checks
• Supporting the on boarding of new team members via our onboarding tool Enboarder
• Monitoring and updating posting to job boards & social media
• Continuously improving processes and ways of working to increase efficiencies
• Referral Program Coordination and Promotion
• Working in the back end of our recruitment systems to update as required
• Opportunity to get involved in end to end recruitment supporting entry level roles.

You will also have the opportunity to support/run exciting projects. We will tell you all about them when we meet you.

Our client, a leading provider of corporate trust, custodial, fund administration, and financial intermediary services, is seeking an experienced IT Director to lead and oversee their technology operations. In this critical leadership role, you will be responsible for driving the company’s IT strategy, ensuring robust infrastructure, and supporting their modern, commercial, and independent fund services platform.

Key Responsibilities:

• Strategic Leadership: Develop and implement the IT strategy in alignment with the company’s business goals. Lead the IT department in planning and executing technology roadmaps to support the efficiency and regulatory compliance of the platform.
• Infrastructure Management: Oversee the management of IT infrastructure across offices in Melbourne, Sydney, and Singapore, ensuring optimal performance, security, and scalability. Lead initiatives to upgrade and modernize systems as needed to maintain the company’s reputation for operational excellence.
• Digital Transformation: Drive digital transformation projects that enhance operational efficiency and support the development of practical, client-focused solutions. Collaborate with cross-functional teams to integrate advanced technology solutions into business processes.
• Team Leadership: Manage and mentor a team of IT professionals, fostering a culture of innovation and continuous improvement. Ensure the team has the skills and resources needed to deliver high-quality IT services in a non-aligned, unconflicted environment.
• Budget & Vendor Management: Develop and manage the IT budget, ensuring cost-effective technology investments. Oversee relationships with external vendors and service providers to ensure quality and value for the company’s clients.
• Risk Management: Identify and mitigate IT risks, ensuring business continuity and data security. Implement policies and practices to protect company assets and maintain compliance with relevant regulations.

Qualifications:

• Proven experience as an IT Director or in a similar senior IT leadership role.
• Strong understanding of IT infrastructure, systems management, and digital transformation.
• Excellent leadership and team management skills.
• Ability to align technology strategies with business objectives in a highly regulated environment.
• Experience with budgeting and vendor management.
• Strong problem-solving and decision-making abilities.
• Excellent communication skills, with the ability to engage with stakeholders at all levels.

We recognize that diverse perspectives fuel innovation. Studies show that women and people of color are less likely to apply for positions unless they meet every qualification. At our company, we value diversity and inclusivity, and we encourage you to apply even if you don't meet every requirement. You might be the ideal candidate for this or other opportunities.

To discover more roles, please visit www.growtalent.com.au.

The Talent Acquisition Lead will be responsible for supporting a group of unique brands under MedHealth's Rehabilitation and Return to Work division including WorkFocus Australia, SIS Rehab, Total Workfit Solutions, Benchmark and Kairros.

With locations nationally this role offers the ability to work from anywhere in Australia.

The Talent Acquisition Lead is responsible for the implementation and delivery of talent acquisition strategies and will lead and develop a team of talent acquisition advisors to deliver best in market candidate experiences. As the Lead, you value data and strive to continuously leverage digitalization, improve performance metrics and build value-added internal stakeholder relationships.

Supported by digitalization tools delivering efficiencies to remove the burden of administration, you enjoy contributing of external trends, workforce planning. candidate sourcing strategy innovation, talent pooling and hiring leader training to ensure the business is recruiting best fit candidates in a timely, cost effective and professional manner.

Our Talent Acquisition Leaders lead from the front through the hands on delivery of end to end recruitment activities while supporting the Talent Acquisition Manager to deliver key talent initiatives including international campaigns, careers events and D&I.

Our business is growing (fast), which means new roles are popping up regularly. If you're interested in working with CreditorWatch one day, feel free to submit your application to our Talent Pool using this job ad and and we will reach out down the track when a suitable role becomes available

About the Client

At this leading financial institution, your career is about more than just money; it's about making a positive impact on customers and helping communities thrive. We are currently seeking a Senior Scrum Master to join our Shared Enterprise Operations technology team, where you'll play a key role in managing a critical work stream and driving successful project delivery.

What's in It for You

• Strategic Impact: Play a pivotal role in delivering complex, high-impact projects within a leading financial institution.
• Leadership Opportunity: Lead and coach Agile teams, guiding them to achieve strategic alignment and successful project execution.
• Competitive day rate: $700PD
• Collaborative Culture: Build strong relationships with cross-functional teams, stakeholders, and vendors in a dynamic, supportive environment.
• Comprehensive Benefits: Enjoy a wide range of educational, financial, lifestyle, health, and wellbeing benefits.

What You'll Do:

Facilitate Agile Processes: Lead Agile rituals, including sprint planning, stand-ups, and retrospectives, to ensure effective team operations.

Ensure High Delivery Standards: Maintain delivery quality by enforcing the Definition of Done, including automated testing and production-readiness.

Drive Continuous Improvement: Identify and implement process improvements, coaching the team to adopt best practices.

Manage Dependencies & Remove Blockers: Coordinate across teams to resolve dependencies and remove roadblocks, ensuring smooth project execution.

Oversee Project Delivery: Lead all aspects of project management, including stakeholder communication, quality control, and knowledge management.

Coach & Mentor Teams: Provide guidance in Agile practices, fostering a collaborative environment and ensuring alignment with strategic goals.

Requirements

• Project Management Expertise: Significant experience in project management within large, complex environments, preferably in banking and financial services.
• Strategic Planning: Strong strategic planning capabilities with a track record of delivering complex projects across multiple regions and vendors.
• Leadership Skills: Proven ability to build, manage, and lead teams, both directly and indirectly.
• Methodology Proficiency: Extensive experience with project methodologies, including Change Management and Technology delivery.
• Qualifications: Relevant degree or qualification, along with project management professional accreditation.
• Agile Expertise: Agile certification with demonstrated experience delivering projects using Agile methodologies.
• Stakeholder Management: Strong stakeholder and vendor management skills.
• Adaptive Delivery: Experience with Agile and adaptive delivery models and mindsets.

We recognize that diverse perspectives fuel innovation. Studies show that women and people of color are less likely to apply for positions unless they meet every qualification. At our company, we value diversity and inclusivity, and we encourage you to apply even if you don't meet every requirement. You might be the ideal candidate for this or other opportunities.

To discover more roles, please visit www.growtalent.com.au.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

This is an excellent technical opportunity, not to be missed! You will be joining our fantastic Cloud Platform Services team who support each other working collaboratively across locations, locally and internationally. It is a chance to be a part of a business with both a strong people and customer focus

The Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service

You will have the opportunity to combine your excellent technical knowledge, your desire to continue learning and your great people skills in this role. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

Please note that to be successful in this role you will need to be an Australian Citizen and be eligible for Baseline/ NV1 Security Clearance

What you’ll do

At the moment, as Cloud Platform Specialist you will be focused on delivering technical solutions for clients utilising the Azure platform, managing operational Azure environments, and providing technical solutions with a focus on automation whilst ensuring strong relationships with our customers.

You will also have experience with the following toolsets and methodologies:

• Azure Certification – Professional level
• DevOps & Automation
• CI/CD methodologies
• Agile

What you’ll bring

This is an excellent role for a people person who is passionate about new technologies and producing excellent solutions for our client needs. You’ll already have 5 years IT experience and will be able to talk to us about how you’ve grown and kept up to date with the latest and greatest over that time. You will have knowledge of enterprise datacenter technologies and automation technologies. Ideally you will have technical leadership experience or qualities to really shine in this role.

We are keen to hear about your proven technical track record in delivery of complex hybrid cloud and or public cloud delivery. Your relationship building and communication skills will be a strength.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

As the ANZ Vendor Specialist, you'll be responsible for liaising with customers, external Debt Collections Agencies (DCA), and customer service teams to facilitate collections activity and  reduce losses in accordance with our company guidelines and Australian & New Zealand Regulatory requirements such as BNPL code, DCGs, ASIC, Privacy Act, CCFA and more. 
 

Responsibilities include:

• Maintaining relationships and liaising with internal and external stakeholders such as third-party collection’s vendors.

• Accountable for completion of applicable outsourcing activities on all steps of the lifecycle of the outsourcing agreement and ensuring that any regulatory requirements relating to outsourcing are met.

• Driving performance to ensure ongoing improvement and collection efficiency.

• Facilitating annual DCA Audits and identifying, evaluating, monitoring, and escalating third-party risks to the business as and when needed.

• Facilitating Monthly, Quarterly Governance meetings and participate in DCA Call Calibrations sessions.

• Coordinating and managing changes to supplier and third-party management processes driven by policy, regulations, or improvement opportunities.

• Managing and monitoring contracts inclusive of service level agreements (SLAs) of third-party collection’s vendors.

• Complete Collections reporting requirements as per Global Collection Oversight Framework.

• Build and maintain relationships with key stakeholders by collaborating with cross-functional teams, including Credit risk, finance, Legal & Compliance, Security and Privacy, operations, and customer service, to set targets, streamline collections processes and enhance efficiency in line with overall business goals.

• Manage and record third-party collection’s vendors incidents and report to internal stakeholders.

• The Customer Experience Specialist is primary responsibility is to provide a ‘best in industry’ experience when dealing with all customers (internal and external) through adhering to the customer practices, being authentic, empathetic, engaging, risk aware and doing what you say you’re going to do.
• The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Reporting into the People Services Team Leader, this role is dedicated to delivering first-rate support and administrative services to our employees based across Australia and New Zealand. 

You will join our tight-knit and high performing People Services team based in Melbourne on a 9 month Fixed Term contract. You will be focused on delivering support for a variety of Human Resources activities, with an emphasis on core people processes related to attraction, development and retention of employees, query resolution and policy advice.

What will a day in this role look like:

• Ensure accurate processing of people transactional services, focusing on domestic assignments and leave arrangements.
• Support the HR systems team with system enhancements.
• Collaborate with our Global Business Services team as well as the local People Services team to share knowledge and ensure a broader understanding of the function.
• Deliver exceptional customer service to our internal stakeholders.
• Effectively operate in accordance with governance, processes, policies, agreed performance targets and service level agreements.