Sales Specialist - Automotive Oil & Lubrication - Melbourne - VIC (Car Required)

Would you like to work for the “2023 Best Places to Work” winner?  We are currently recruiting for a Sales Specialist to join our team

Full-Time Position Monday to Friday | Ongoing projects through the year

Competitive Salary + Car Allowance + superannuation

We're looking for a motivated and driven Sales Specialist to join and manage a portfolio of customers within the automotive oil & lubrication industry

• Attractive remuneration package & employee benefits
• Represent a leading player in the automotive oil and lubrication industry.
• Genuine career opportunities alongside a growing business

About the Role:

In this Sales Specialist role, you will actively be responsible for driving growth and sales by always putting customer service level as top priority. Deliver performance targets including upselling our client’s fluid offers and improving overall customer experience.

·        Deliver financial performance targets for the accounts within your territory.

·        Work collaboratively with Client Managers and Technical BDM to maximize performance of Key Accounts across the portfolio.

·        Building effective relationships with your customer base, while always looking out for new opportunities to improve and deliver exceptional customer service.

·        Ensuring compliance with our code of conduct and a systematic approach to risk reviews.

About Us:

CROSSMARK Australia is part of the DKSH Smollan Group, the leading Market Expansion Services provider across the Asia Pacific region. For more than 35 years, CROSSMARK Australia have been the partner of choice for some of the most powerful and iconic brands. We exist to build and execute leading retail solutions that are enabled by leading technology and powered by talented people, to deliver sales growth for our clients across all key retail channels.  

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About You:

·        Demonstrated sales or customer service background within the automotive oil / lubrication or aftermarket trade industry will be highly regarded. 

·        A natural people’s person, you will have the ability to build strong working relationships with a variety of stakeholders.

·        You will have basic tech-proficiencies with MS Office, email and CRM systems.

·        Excellent time management skills with a keen eye for detail

·        An organised approach to planning in advance

·        An enthusiastic go-getter who works well under pressure

·        A valid Australian driver’s license and car A MUST

Company Benefits:

• Hybrid Work Model- We encourage flexibility by supporting a blended approach to work and life
• Growth Opportunities– The possibilities are endless at Sales Team Providers and we want you to learn, develop, and grow with us
• Workplace Culture- Recognized as a 2021, 2022 & 2023 Best Places to Work Winner, we are committed to our values of integrity, respect, innovation & collaboration
• Recognition- Monthly awards to acknowledge our employees and their contributions

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance 

This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River, FactSet, Bloomberg, Alpha Data Platform among others. 

Key Accountabilities/Responsibilities 

Working within an existing team, and the wider business, the Application Support Specialist, will provide specialist application support within Rest Investment Team, with a priority focus on supporting investments applications with primary focus on Alpha platform Charles River, Alpha Data Platform and other applications in our grown ecosystem.  

The ideal candidate will play a crucial role in ensuring the reliability, performance, and functionality of our investment technology platforms, and involves providing technical support, troubleshooting issues, and collaborating with various internal and external teams. 

Specialist Application Support 

• Develop and maintain productive working relationships with relevant vendors.  Notably Charles River and State Street. 

• Support and maintain investments applications throughout the lifecycle including Charles River, Alpha Data Platform, FactSet, Bloomberg, iLevel and other investments platforms in the ecosystem. 

• Providing technical support and day to day management and resolution of all business incidents and requests, in line with agreed SLAs and processes.  

• Coordinating activities with external vendors and internal stakeholders in a professional manner to ensure high level of customer satisfaction 

• Anticipate and address potential issues before they become a problem including escalating unresolved issues and formulating a plan to address keeping all stakeholders informed 

• Work with the broader team to ensure application issues/requests are fulfilled including applications security enhancements 

Incident Management  

• Manage and prioritize incidents, working to minimize system downtime and ensure rapid resolution of critical issues. 

• Develop and implement incident response procedures to enhance system stability. 

• Support the testing and quality assurance activities for system changes, ensuring accuracy, reliability, and adherence to business requirements. 

• Support the rollout and adoption of new investment systems and functionalities, including user training and change management activities. 

• Assist in data analysis and reporting tasks related to investment systems, providing insights to stakeholders for informed decision-making. 

• Contribute to Application Services documentation including user guides, technical documentation and reporting.  

• Implement and manage deployment of changes to all business applications and services including developing, writing and/or maintaining technical documentation and training for supported solutions 

• Create test scripts and undertake Release Verification Testing for all business solutions upgrades/deployments to ensure systems reliability and minimal business disruptions and report performance remediation activities for all business solutions to stakeholders as required 

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

Our Client: A leading energy solutions provider committed to sustainability and innovation. They deliver reliable and affordable energy while working towards a net-zero future. Their operations span across renewable energy projects, smart technologies, and customer-centric services, making them a key player in the energy sector.

What You'll Do:

• Understand user requirements and translate them into application features
• Collaborate with developers, business analysts, architects, and business users
• Ensure adherence to technical design, code review, quality practices, and monitoring
• Perform unit, integration, functional, and non-functional testing
• Follow development standards and technical design patterns
• Stay updated with trends in standards, technologies, and methodologies
• Actively participate in IT team processes and meetings
• Set up data pipelines for data archiving, reporting, and analytics

Requirements:

• 5+ years of relevant experience in C# .NET development
• 2+ years of experience with Azure
• Relevant experience in Agile methodologies

Bonus Points For:

• Experience with data pipelines
• Knowledge of AWS, Python, or VBScript
• Familiarity with the energy market and trading

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

We are thrilled to offer an exciting opportunity for a charismatic, driven and committed individual to join our passionate team as a Billing Specialist, to be part of the vital administration team that keeps things running at Contour Education!

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors that can teach the study design in a simple and intuitive yet engaging way.

Over 2,000 students and 25 staff have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, and we're continuing to multiply year over year!

It's our vision to reshape education, starting with tutoring.

The Role

Since our inception, Contour has been growing - and growing fast - and one of the key elements that keeps our operations running smoothly is our billing, finances, and accounts systems! Now, we’re looking for someone that will take the lead on ensuring this vital cog in our engine continues to help us drive our growth. 

You’ll do more than just type numbers into spreadsheets; you’ll be the central point connecting our students and parents, our tutoring team, and our bookkeeping and operations. 

At Contour, our core values include always providing a friendly voice and enthusiastic support to our students and parents, who invest their time, money and effort into our services. When you reach out to a student or parent for an overdue invoice, you aren’t just asking them to pay - you’re building a personal relationship with them, and also maintaining their relationship with Contour!

So, your friendly and helpful interactions with students and parents - even when dealing with issues like billing and invoicing - will form a key part of upholding Contour’s values and standing out distinctly from our competition!

Comprehensive Training & Support

When you join, you'll be thoroughly onboarded with all our systems and processes. We have documentation from how to use our software and accounting systems, all the way to scripts you can use when following up on overdue invoices. We'll also help you upskill and refine your interpersonal abilities, where you'll become familiar with multiple mediums of communication (in-person, email, text, and call).

By the end of your training, the work will become very familiar and you'll have things like the billing schedules memorised in-and-out, and the process of sending or updating a student’s invoice at the back of your palm!

Active & Engaging Atmosphere

This isn't a regular ‘accounting' role where you'll deal with boring paperwork or giant spreadsheets. Instead, you’ll actively engage with team members in various departments - from sales staff to the bookkeeping team. 

Not to mention, you’ll also be talking to hundreds of our students and parents, and have the opportunity to provide them support and help make their Contour journey as smooth as possible during their final years at school. There is still administration work that needs to be done, of course, but you'll have fun doing it!

Future Career Growth

When you join us, you'll become part of a collaborative and energetic team where your skills can truly flourish. You'll learn from experienced colleagues and develop your capabilities further. As our company continues to grow, you'll also have access to career opportunities in finance and accounting, team leadership, and other roles within our company!

Key Responsibilities

• Managing Invoicing: Issuing invoices to students and parents, and approving invoices issued to students and parents;
• Updating Accounts: Ensuring student accounts and records are kept up to update on CRM and accounting software; 
• Overdue Invoices: Following up on unpaid/overdue invoices, including reaching out to students and parents via text, email, and phone calls to ensure timely payments; 
• Billing Queries: Addressing billing and invoicing related questions from students and parents via text, email, and phone;
• Trials and Unenrolments: Tracking and updating student free trialling weeks, and cross-verifying unenrolments on CRM and accounting software;
• Timely Accounting: Clearing backlogs and maintaining the accuracy and timeliness of invoicing at Contour. 

Expected Work Hours

• Weekdays (Monday to Friday) - 4:00 PM to 9:00 PM
• Saturday - 10:00 AM to 8:30 PM
• Sunday - 10:00 AM to 8:00 PM

NOTE: There is an option to work part-time from the above hours (instead of all hours!). Flexible schedule options are available, just let us know!

Skill Requirements

• Primary focus is on providing an excellent student/parent experience.
• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your accounting and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This is not just any other accounting job; it’s a calling for someone dedicated to building lasting relationships, and ultimately contributing towards supporting students in their education journeys! If you're detail-oriented, people-oriented, and passionate about education, we want to hear from you - apply now, and become a part of our mission to reshape education :)

Our client is a non-profit organization based in the US, with operations in the US, UK, and a satellite office in Melbourne supporting Australia, New Zealand, and the broader APAC region. They are seeking a Technical Customer Consultant Team Leader with strong customer service orientation and team management skills to oversee a team of 6 customer support staff. The ideal candidate will ensure efficient and accurate technical support to users and businesses.

Role Overview:

As the Technical Customer Consultant Team Leader, you will:

• Manage a team of 6 customer support staff, addressing the joys and challenges of staff management.
• Report to a manager based in the Netherlands.
• Collaborate with local Team Leaders for ANZ (4 in total) to share information, support new project implementations, and resolve local technical issues.
• Support the suite products.
• Ensure the team systematically stays updated with product updates, fixes, and other relevant information.
• Act as the escalation point for more complex client issues.
• Liaise with overseas offices and similar teams to align on information and operating expectations for the ANZ region.
• Oversee a 5-day support operation, Monday to Friday, from approximately 7 am to 10 pm.

What’s in it for you:

• Be a part of supporting advancements at the leading edge of science or helping children build a strong learning foundation; shared knowledge is the common thread.
• Enjoy a hybrid work environment with 3 days in the office in Melbourne’s CBD.
• Receive an attractive salary of $90-95k + Super.
• Join a very stable, close-knit team with an average tenure of over 10 years.

• Strong client-facing and communication skills.
• Strong customer service orientation.
• Advanced troubleshooting and multitasking skills.
• Any knowledge of a CMS, LMS, or KMS would be helpful but not necessary.
• Proven experience in managing a experienced team.
• Flexibility to work in a hybrid environment and adjust to different work schedules as needed.
• Strong multitasking abilities to manage multiple priorities and tasks simultaneously.
• Excellent organizational skills to keep track of team performance, product updates, and client issues.
• Time management skills to ensure efficient operation of the support team.

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

To see what other roles we have available please visit www.growtalent.com.au

ADP Store is seeking a dedicated Business Development specialist to support our expansion efforts in Melbourne and across the state. In this role, you will manage our showroom, visit store owners such as IGA and Cellarbrations, and perform site measure-ups and consultations. This role is essential in promoting ADP as an industry leader, providing excellent customer service and driving sales growth through strong support and effective coordination.

About the company:

ADP Store Fixtures is an established retail services organisation that sources and manufactures shelving and display systems for retail chains. We are an Australian-owned organisation that seeks to provide cost-effective merchandising solutions on a local and national multi-site scale.

Our product offering is backed by our policy of continued investment in research and development to provide you with display systems that you can rely on.

Responsibilities:

• Oversee the daily operations of the showroom, ensuring it is clean, organized, and well-presented to provide a welcoming environment for customers.
• Assist store owners, including IGA and Cellarbrations, by providing expert advice and support on ADP products and services.
• Perform site measure-ups and consultations to understand customer needs, provide tailored solutions, and ensure the successful implementation of ADP products.
• Develop and maintain strong relationships with store owners and other key stakeholders, enhancing customer satisfaction and loyalty.
• Conduct F2F Visits at potential clients stores and locations to scope out project requirements and tailor solutions.
• Act as a liaison between store owners and ADP’s internal teams to ensure seamless communication and service delivery.
• Conduct outbound sales activities such as client presentations and customer calls to generate new business opportunities.
• Present proposals and presentations and follow up tenaciously..
• Analyze technical briefs and architect drawings for store projects, proposing suitable ADP solutions accordingly.
• Collaborate with the Sales & Marketing Manager to devise innovative ideas or promotions to bolster sales efforts.

Qualifications:

• Proven experience as a Sales Consultant, preferably with a track record in shop fittings & design industry. 
• Extensive experience and expertise in shopfitting.
• Proficiency in CRMs and familiarity with email systems.
• Demonstrated capability to initiate and sustain robust relationships.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Strong negotiation and persuasion abilities.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Willingness to travel as needed to meet with clients and attend industry events.

What We Offer:

• Competitive salary of $100,000 to $120,000 plus superannuation.
• Opportunities for growth and professional development.
• Supportive work environment focused on innovation and excellence.
• Exciting projects with meaningful impact in the retail industry.

Due to business growth, we are looking for a Specialist Vocational Rehabilitation Consultant with appropriate qualifications and registration (as outlined below), to join our successful vocational rehabilitation team in Melbourne.

You will manage a specialist portfolio of customers, providing vocational counselling, assessment and job placement services to our Injured Workers within TAC, ComCare, Life Insurance and other national insurance schemes. Throughout these services you will also manage and assist clients through their psychosocial and medical management goals, to ensure they are maximising their complete potential throughout their rehabilitation. Completing thorough and timely rehabilitation program reports and progress updates to assist our clients through their recovery is a key aspect through these specialist services.

Like our best performers, you will be a driven and energetic professional, with strong verbal and written communication skills. You will have the confidence to utilise initiative to solve problems and achieve outcomes. Your personable approach will assist to manage stakeholder expectations and to build strong relationships with key customers.

About the Role:

We are excited to be working with our newest Client Partner RING, a leader in the realm of home security, including doorbells and video cameras and celebrated for it’s pioneering innovation and superior quality of Security products.

The primary focus of this team is to engage key stakeholders including (but not limited to) regional area managers, store managers, store staff and customers, demonstrate the features and benefits of Ring products. 

We are currently seeking Casual Territory Specialist to join the team at Creative Activation, commencing in July. Representing the brand in a range of consumer hardware retailers, you will be responsible for driving product sales and creating brand advocacy amongst staff and customers.

Benefits:

• Fantastic Hourly rate available plus car allowance from store to store!
• The chance to work with a market leader in the Home Security space!
• Comprehensive induction training and ongoing field support!

Duties and responsibilities:

• Deliver sales to meet or exceed targets
• Represent our client in a professional manner
• Maintaining merchandising standards on Ring products
• Develop strong relationships with key store personnel
• Report and provide feedback on key field insights and activity
• Manage a territory of stores across the Melbourne Northwest area, including Geelong, Broadmeadows, Altona and surrounds

To be successful in this role, you’ll need:

• Inspirational and aspirational style that brings the best out of store staff members and delivers exceptional results.
• Well presented with excellent communication skills.
• Highly organized and structured with a ‘can do’ attitude.
• Proven ‘people person’ that thrives on delivering exceptional service and results in a positive outcome for the customer, retail partner and client.
• Strong understanding of the ‘Sales Process’ and how to convert customer conversations into sales.
• Exceptional relationship skills.
• Ability to build rapport using multiple mediums - voice calls, video call, email, etc
• Keen eye for detail and spotting sales opportunities within the store.

APPLY NOW!