Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

What we're looking for?

• Strong and experienced leader with the ability to lead by example, believe in a strong team culture and set the scene for high performance. A results-driven individual who communicates and delegates effectively.

What you will be doing?

• Providing leadership and management support to the Rooms Division operation and ensure that all related areas are performing in a cohesive manner linked to the hotels core objectives and company philosophies.
• Be flexible and willing to work across the 7 days to ensure service standards expected are being achieved.

Lead a team of Claims Consultants and Service Officers to deliver exceptional claims handling and a market-leading customer experience. This role focuses on:

• Ensuring strong operational disciplines, portfolio management, and stakeholder engagement while managing risk and compliance.
• Driving a culture of process improvement and embedding best practices in claims handling.
• Resolving escalated issues and delivering outcomes aligned with TAL’s Claims Philosophy.
• Contributing to key projects and maintaining up-to-date knowledge of industry guidelines, processes, and policies.

Make a real impact by leading with excellence and fostering continuous improvement.

Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service. (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments - Areas covering Melbourne's Inner and Outer East suburbs).

Primary responsibilities include:

Driving Order Volume Growth: 

• Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets. 
• Acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships. 

Relationship Building:   

• Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact. 
• Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.                                                                       

Strategic Initiatives: 

• Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience. 
• Engage in strategic planning to improve pharmacy results and drive mutual success. Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions. 

Partnership Expansion: 

• Proactively expand existing partner relationships through upselling and cross-selling opportunities. 
• Identify, nurture, and convert new pharmacy partners, leveraging industry knowledge and networks to expand Montu's presence. 

What you will do: 

Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a full time permanent position. 

You will also: 

• Have accountability for the successful completion of all aspects of assigned project work. 
• Improve processes and optimize the company's digital presence and performance. 
• Identify and resolve business process and technology issues. 
• Work closely with managers and end users to analyse complex business problems and determine an IT solution. 
• Gather data and analysis of business and user needs. 
• Provide recommendations on hardware and software procurement to support client's business goals. 
• Coordinate the development of documentation to enable implementation and turnover of the process of system. 
• Drive the transformation of business data into actionable information through managing the ETL, Modelling and potentially machine learning processes. 
• Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities. 

What you will bring: 

• Experience in product Architecture and Design Best Practices 
• Experience working with developers 
• Experience with Cloud Solutions and/o rRDBS 
• Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors. 
• Understanding of clear Process Flow Analysis 
• Some technical skills and a solid understanding of software development. 
• Business & commercial acumen and excellent stakeholder management skills 
• Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project. 
• Good time management skills and the ability to juggle multiple tasks at once 
• A good communicator with effective stakeholder management & conflict resolution skills 

What’s in it for you?  

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Our reward and recognition program 'My Thanks'   
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.  

Know you belong: 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? 

Please do not hesitate to apply now, we cannot wait to hear from you.  We will be looking to short list and commencing interviews in the New Year. We wish you a very merry holiday season.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.