Tryzens Global is a new kind of digital commerce agency. Big enough to matter, but small enough to care.

We’re leaders in global branded commerce, helping international brands sell their goods and services to millions of customers, in their new and existing markets.

Keeping one eye on the day-to-day performance and another on what might be possible next. Because we believe amazing things are possible in digital commerce when you Look Up.

As the Senior Marketing Manager for ANZ, you will be at the forefront of implementing our marketing strategy. Your main objectives will be to generate cost-effective, high-quality leads for the sales team and enhance our visibility and awareness through thought leadership, PR, social media, and other communication channels. You will play a crucial role in establishing Tryzens as a leading brand in the ANZ market through various marketing initiatives, including PR, awards, and events.

Key Responsibilities:

• Defining ANZ Strategy, Executing, and Reporting on Multitouch Campaigns:
• Develop a comprehensive strategy for multitouch campaigns, ensuring alignment with overall marketing goals and objectives.
• Identify target audience segments and design personalised, cross-channel engagement plans.
• Execute multitouch campaigns across various channels including email, social media, content marketing, paid advertising, and events.
• Monitor campaign performance in real-time, making data-driven adjustments to optimize engagement and conversion rates.
• Report on the effectiveness of multitouch campaigns, analysing key metrics such as touchpoint effectiveness, conversion rates, customer journey analytics, and overall ROI.
• Continuously refine strategies based on insights and feedback to improve future campaign performance.
• Lead Generation & Performance Reporting:
• Drive lead generation efforts and report on key metrics such as CPL, CPO, TCV.
• Measure and report on campaign ROI and overall visibility through traffic, PR KPIs, downloads, and views.
• Campaign & CRM Management:
• Develop and manage marketing campaigns, collaborating with the wider team to shape messaging and target audiences.
• Create and manage a campaign calendar, reporting on ROI upon completion.
• Update and manage the CRM system in collaboration with the commercial team.
• Partner & Platform Co-Marketing Initiatives:
• Build and maintain relationships with key partners and platforms to execute joint marketing campaigns.
• Events & Trade Shows:
• Plan and execute local events to position Tryzens as a trusted partner and digital commerce expert.
• Local PR Execution:
• Manage the creation and distribution of press releases, establish relationships with key publications and industry bodies.
• Work with clients to write case studies and enter industry awards.
• Develop thought leadership content for the Tryzens blog.

Essential Experience:

• Proven experience in a fast-paced environment, delivering lead-generating campaigns without agency support.
• Budget management expertise.
• Proficiency in website management (WordPress experience is a bonus), SEO, PPC, and demand generation programs.
• Exceptional written communication skills for creating brochures, white papers, and presentations.
• Strong numerical literacy, capable of working with metrics and processing figures.
• Events management experience, from seminars to customer dinners and partner events.
• Success in creating, executing, and analyzing B2B demand generation plans to achieve lead generation goals.
• PR experience, maximizing coverage opportunities and producing content that supports brand direction.
• Knowledge of various marketing techniques, including social media and search, and tools such as HubSpot, Google Analytics, and CRM systems.
• Self-starter with a strong work ethic, attention to detail, agile and precise mind, and a desire to succeed.

Desired Experience:

• In-depth understanding of major trends in retail and digital commerce.
• Knowledge of brand marketing principles.
• Experience in partner marketing.
• Comfort working independently as a senior marketer in a fast-growing company.

There are so many facets to running a successful online offering. At Tryzens, we cover the length and breadth of digital commerce to help you succeed, no matter what your goals are, what kind of customer you serve, or what vertical you operate in.

• Home office setup
• We offer every Tryzenaut an allowance to get them set up comfortably to work from home.

• Work remotely
• We have a hybrid approach and while we love to see your faces, we know that WFH is now the norm.

• Birthday off
• Hip hip hooray! No one should have to work on their big day, so every Tryzenaut gets their birthday off.

• Health & wellbeing
• Across the globe, we have a range of health and wellbeing services to keep you in tip top shape.

• CSR days
• We think it’s important to give back, so every Tryzenaut has 2 days per year to volunteer for their chosen cause.

• Training & development
• Digital commerce moves so fast, so we make sure that every Tryzenaut has access to training and development.

More info about Tryzens here: http://tryzens.com/

We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

What You Will Do:

We are looking for an experienced Account Manager to join us in this growth phase and help us create and deliver the ideal customer experience for our clients.

• Manage and expand a portfolio of accounts generating $10m a year
• Relay customer feedback to the product team, ensuring we are developing the best technology to suit our customer’s needs
• Craft persuasive sales propositions using internal and external data
• Find new optimisations and opportunities to grow your client’s revenue
• Keep our clients abreast of emerging trends in programmatic advertising

TMGM is seeking a highly motivated and experienced Project Manager with a strong background in industry and market research to join our team. The Project Manager will work closely with the CEO and management team to oversee various projects and initiatives aimed at driving growth and enhancing our competitive position in the market. In addition to project management responsibilities, the candidate will play a key role in providing insights and recommendations based on industry best practices and current market trends.

Responsibilities:

• Manage and coordinate multiple projects simultaneously, ensuring timely completion within budget and scope.
• Collaborate with cross-functional teams to define project objectives, deliverables, and timelines.
• Conduct thorough industry and market research to identify opportunities, trends, and competitive threats.
• Analyze data and insights to provide strategic recommendations to the CEO and management team.
• Develop and maintain project documentation, including project plans, status reports, and risk assessments.
• Facilitate communication and alignment between stakeholders at all levels of the organization.
• Proactively identify risks and issues, and implement mitigation strategies to ensure project success.
• Continuously monitor project performance and make adjustments as necessary to achieve objectives.
• Stay informed about industry developments, regulatory changes, and emerging technologies relevant to TMGM's business.
• Support the CEO and management team in developing long-term strategic plans and initiatives.

• Bachelor's degree in Business Administration, Finance, Economics, or related field. Master's degree preferred.
• At least 3 years proven experience in project management, preferably in the financial services industry.
• Strong background in industry and market research, with a solid understanding of forex, commodities, and indices markets.
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Proficiency in project management tools and software.
• Certifications in project management (e.g., PMP, PRINCE2) and/or market research (e.g., CMRP) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to change.

Fostering a collaborative, open environment that’s conducive to employee success is the #1 priority at TMGM Group.

• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

As our business grows, so does our Line 2 Risk and Compliance Team. We are looking for an experienced risk practitioner to help us move faster by better understanding, managing and consciously taking on risk. This is a fantastic opportunity for someone that is looking to innovate and help create and embed a modern, effective and efficient Regulatory Risk framework within a fast-moving and growing FinTech! 

Together with our Senior Managers in Risk & Compliance in the ANZ Compliance team, you will work across all areas of Risk in Line 2, and partner closely with our colleagues in Risk Ops, Business Resilience, Privacy, Security, Legal and Compliance to improve our risk and control capabilities, improve the design and operation of controls, and build data driven, modern and efficient underlying risk processes. 

Your responsibilities will include, but won’t be limited to:

• Partner with teams to bring our products to market and provide advice on risk related activities (e.g. risk assessments, controls development and assurance, incident investigations, operational resilience, issue remediation, risk framework delivery)

• Work closely with and support our colleagues in Business Continuity, Security and Privacy

• Develop, socialise and embed risk-related frameworks that meet regulatory expectations for ASIC-licenced products, are efficient, fit for purpose and manage the key risks appropriately

• Support the global implementation of the ERM software tool and using this and other tools perform data driven risk insights, controls testing, reporting and analysis for management

• Conduct risk assessments on new products, services and initiatives.

• Partnering with the Compliance team, manage risk and compliance reporting, maintain databases, registers and other records relating to operational risk management (e.g. maintaining project plans, logging incidents, completing risk assessment forms and action logs).

• Drive a strong risk culture and awareness in day-to-day business decisions. 

• Partner with HRBP and hiring mangers to identify current and future needs in employees.
• Determine optimal job advertising mix and source potential candidates through online channels (eg. Social platforms and professional networks) 
• Design, plan and execute selection process including planning interview and selection procedures, screen calls, assessments and in person interviews.
• Assess candidate information, including resumes and contact details, using our ATS.
• Work with management stakeholders to make key hires.
• Reviewing shortlisting applications and managing candidates throughout the recruitment lifecycle.
• Work with People & Culture to plan recruitment campaigns.
• Assist with marketing to design, plan and execute employer branding activities.
• Organise and attend job fairs and/or recruitment events.
• Identify and build talent pipeline
• Research market and relevant business intelligence which may assist sourcing.
• Provide an exceptional candidate experience.
• Coach and train hiring managers in effective selection practices.
• Plan procedures for improving the candidate experience.
• Manage Employee Referral program.