About the Job

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

In this fixed-term, full-time role the Project Support Officer, based in Richmond, will be responsible for overseeing the increase and updating of endometriosis resources that aim to improve the health literacy for those affected by endometriosis, their carers, and the health professionals involved in treating them.  The Project Support Officer would also act as a conduit between research and clinical staff - supporting the translation of research into practice.  This would involve many smaller, medium, and larger scale projects.  You will be part of the Julia Argyou Endometriosis Centre team and report to Dr Kate Tyson and A/Prof Sarah Holdsworth-Carson.

You will make an impact by:

• updating our existing resources (including patient guides, patient toolkit, website information, newsletters etc),
• organising Centre education webinars on relevant patient-centred topics,
• writing of JAECE Centre guidelines, assessment proformas and referral pathways as guided by subject matter experts (for adoption in the Centre and possibly other clinicians Australia-wide),
• in collaboration with the new Epworth Nursing Academy and as guided by subject matter experts, help coordinate the development of a unit of study about endometriosis for the Epworth Nursing Academy and an endometriosis study day (or symposium) for medical professionals including for GP outreach and education,
• assisting in data collection pertaining to clinic utilisation and Centre resource(s) uptake,
• in collaboration with JAECE researchers, undertaking an evaluation project on the clinic activities at the Centre,
• establishing and building relationships between JAECE and relevant NGOs and the Government-funded Endometriosis and Pelvic Pain centres were appropriate.

To be successful in this role…
You will have:

• Tertiary qualification in health, health promotion, public health or relevant discipline
• Demonstration of strong verbal, interpersonal, collaboration and written communication skills, and related experience in a health-related project officer role or similar role
• Knowledge of project management principles and methodologies
• Strong organisational skills and the ability to set priorities, work effectively, and achieve desired outcomes within specific timeframes
• Critical thinking and problem-solving abilities
• Demonstrate an innovative, proactive and creative mindset
• Commitment to self-development & learning

Position Description       Inherent Requirements

Primary Details Time Type: Full time Worker Type: Employee To support the oversight of capital, model risk and broader financial risk management Location: Sydney Type: Permanent, Full Time The opportunity A role has become available in the Financial Risk Management (FRM) team in QBE that will require the ideal candidate to: Work with the FRM team members to support the oversight of capital, model risk management and and the key financial risks (credit, liquidity, market) while collaborating with stakeholders in Division Risk teams, Group Finance, Treasury, and Group Investment teams. Identify opportunities to improve risk management processes and their implementation to enhance data analysis and decision-making. Group Risk has a focus on building deep understanding of the business and the risk environment to support business outcomes. FRM are a key player in this strategic objective. Therefore, this role will help FRM build technical expertise and insights to embed sustainable and effective risk management practices. Your new role In this role you will: Utilise your general insurance knowledge, financial and actuarial expertise to support the review of capital processes including Internal Capital Adequacy Assessment Process (ICAAP), Economic Capital modelling (ECM), regulatory capital and other critical business processes. Support the implementation of QBE Group Model and UDA governance framework including development of tools and best practices across the Group. Support FRM team members develop operationally efficient solutions using machine learning and other AI solutions (to identify key drivers of these risks and enhance risk controls) for the oversight of key financial risks including liquidity, credit, market. Ensure compliance with QBE policies and procedures and relevant legislation. Establish and maintain a good working relationship within the FRM, Group risk teams and broader business areas. The recruitment process will include a phone call with our Talent Acquisition team, up to two interviews (either face to face or online via Teams) and background checks. About you To succeed in this role you will ideally have: Bachelor to Masters' Degree in a quantitative field such as Actuarial, Statistics, Mathematics or related disciplines Knowledge of the general insurance industry including the regulatory environment in Australia Working experience in general insurance actuarial areas (reserving, pricing, capital or similar) Ability to analyse, interpret data and resolve complex issues Analytics experience using modern data science tools such as SQL, R, Python and data visualisation skills (e.g. PowerBI) an advantage Ability to convey and communicate information clearly and confidently to a wide audience Inquisitive, with a passion for business improvement and empirical analysis About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 14/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Company Our client is looking actively for a Payroll & Accounts Support Officer, to cover a maternity leave for a 12 months fixed term contract. The Role Payroll & HR Support: - Preparation of monthly payroll for 25 to 30 employees (Aus & only 1 in NZ) - Act as the main point of contact for HR and payroll queries. - Handle HR administration, including policies, records, and documentation. - Provide administrative support, including IT assistance and visa processing. - Prepare and process visa applications for engineers travelling internationally. Accounts Payable: - Liaise with the Service team, review time sheets, and collate accurate information. - Enter timesheets, subcontractor invoices, and relevant data for invoice generation. - Collate costs for invoice generation, including local purchases, travel expenses, and machine warranties. - Enter subcontractor and supplier invoices, ensuring proper filing. - Provide administrative support to the General Manager and other departments Your Profile Payroll preparation knowledge Accounts Payable - Engineering's timesheet processing and invoicing customers MYOB would be a plus HR experience would be beneficial Benefits: Teams is amazing Flex work - 2-3 days in office Mixed role between Payroll/HR & AP 2 months handover - happy to train Apply Today Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/recruitment-agency-sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

MORE ABOUT THIS SKILLSET Solving critical financial and strategic challenges. Macroeconomic forecasting and individual stock analysis. Developing tools and insights to shape client and firm investment strategies. In addition to being passionate about the financial services industry, markets and research process, individuals across these teams possess strong financial modeling skills, excellent written and verbal communication, are strategic and analytical thinkers, and hold a high level of Excel proficiency. If you apply to this skillset, you will be considered for multiple roles across the firm that require this skillset. Please note division and function examples below are representative of opportunities common for this skill-set. The list is not exhaustive, and availability of open roles is determined based on business need. Specific roles will be confirmed through the interview process. DIVISIONS AND JOB FUNCTIONS Corporate Advisory works on some of the most complex financial challenges and transactions in the market today. Whether advising on a merger, providing financial solutions for an acquisition, or structuring an initial public offering, we handle projects that help clients at major milestones. We work with corporations, pension funds, financial sponsors, and governments and are team of strong analytical thinkers, who have a passion for producing out-of-the-box ideas Industry Group Coverage works in developed and emerging markets worldwide to deliver banking services for a wide range of industries. Our team approach to client service enables our bankers to play an important role in building relationships and executing transactions. Classic investment bankers have expertise advising clients across industries, regions and products. Teams are organized by industry group, including Consumer Retail Group, Financial Institutions Group, Financial and Strategic Investors Group, Healthcare, Industrials, Natural Resources, Real Estate, and Technology, Media and Telecom, as well as by region, country and company size as part of the Cross Markets Group. Financing Group Coverage sits within a dynamic, market-driven environment, our teams work closely with corporate clients, pension funds, financial sponsors and governments to structure and execute some of the largest and most complex financing and risk management solutions across the full product spectrum, including equity, debt and derivatives. To achieve this goal, the Financing Group comprises all Goldman Sachs' capital markets departments, and operates on close cooperation with other areas of Investment Banking and other divisions within the firm, including Fixed Income, Currency and Commodities and Equities. Teams are organized by product group including Leveraged Finance, Equity Capital Markets, Investment Grade, Structured Finance, Corporate Derivatives, Public Sector & Infrastructure and Emerging Markets. BASIC QUALIFICATIONS Bachelor's degree 1-5 years of prior work experience in a relevant field Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook) Highly organized with exceptional attention to detail and follow-through Strong ability to manage multiple projects with competing deadlines Team player with positive attitude and strong work ethic Strong communication skills (written and verbal) Ability to work in a fast-paced environment Ability to adapt quickly to a variety of industries and businesses Ability to self-direct, analyze and evaluate and form independent judgments Ability to effectively interact and build relationships with senior management and global stakeholders Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information Integrity, ethical standards and sound judgment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Summary Sydney Contract JN -012024-1953682 Jan 10, 2024 $800 - $1000 pd Job Description Are you a Senior Business Analyst with a strong background in Data Loss Prevention. Do you consider yourself a master of Tableau? This role is for you! We are currently working with an International Financial services organisation that is seeking a dynamic and experienced Senior Business Analyst to join their team and contribute to a critical Data Loss Protection project. Position Overview: As a Senior Business Analyst, you will play a key role in their Data Loss Protection initiative, leveraging your expertise in data protection policies and proficiency in Tableau to analyze, interpret, and present complex reports. Responsibilities: Lead and drive the Data Loss Protection project, ensuring alignment with organizational goals and policies. Analyze and understand complex data protection requirements and policies. Utilize Tableau to create insightful and actionable reports for stakeholders. Collaborate with cross-functional teams to gather and analyze business requirements. Requirements: Proven experience as a Business Analyst, with a focus on Data Loss Protection projects. High proficiency in Tableau for data visualization and reporting. Strong analytical skills with the ability to interpret complex data. Background in continuous improvement and familiarity with Lean Six Sigma principles (nice to have) Excellent communication and interpersonal skills. This role is based in Sydney and suitable candidates will need to be based there and have full working rights in Australia. If this sounds like you, click on the link to apply!

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians.

We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

“At CommBank we are proud to support flexibility, let’s discuss what this means for you” The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs. Financial Services provides the Group with specialist advice, support and services in finance, audit, taxation, treasury, controls, property, procurement, climate strategy and investor relations. We partner with businesses across the bank to support the successful execution of the Group strategy. See yourself in our team As part of Group Finance, the Regulatory Reporting team is responsible for reporting to the Group’s regulator, APRA and other regulatory bodies (RBA & ABS) which supports the Group’s banking license. Do work that matters The team adds value through:Delivering quality reporting to meet the needs of APRA and other regulatory bodies, which support the Group’s banking licenseFostering a diverse, inclusive and high performance culture while contributing significantly to the vision and strategy for the Regulatory Reporting team Driving and delivering continuous improvements across reporting processes Building strong relationships with stakeholders across the Group as well as APRA We are seeking a Senior Manager and Manager for a 12 month contract. We are also seeking a permanent Senior Analyst. Your Responsibilities: Regulatory reporting for internal and external regulatory returns to APRA and other regulatory bodies, including RBA and BIS with a focus on Economic and Financial Statistics (Product, Financial and Statistical Reporting)Assisting in preparation of the Profit Announcement, Annual Report and Pillar 3 tables and ensure deadlines are met and helping run the month end process of generating and scrutinizing product level Exposures and RWA through the Risk Treasury Finance data warehouse Optimising capital through initiatives to validate capital treatment with internal stakeholders including Credit Policy and responding to information and data requests from APRA and other regulatory bodiesDevelop and maintain strong stakeholder engagement, by collaborating with business units while adhering to the strong operating model and reporting control frameworkContribute to continuous improvement initiatives across reporting processes and solutions including active involvement in integration projects (i.e. systems upgrades), including transition of regulatory returns onto AXIOMAdhering to compliance obligations and requirements for regulatory reporting and support Market Share analysis for internal review of Regulatory submissions We’re interested in hearing from people who have: Experience in financial reporting, particularly in Group reporting An understanding of Regulatory Reporting or the Prudential Standards desirableBusiness Partnering skills liaising with other business units desirableWorking knowledge of financial products and experience in a financial services firm Strong numerate and accounting skills with an understanding of financial products as well as high attention to detail and strong problem solving skills SQL or SAS experience in a financial institution preferred Is this your next challenge, apply Now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 29/02/2024 For further information, and to apply, please visit our website via the “Apply” button below. 

"At CommBank we are proud to support flexibility, let's discuss what this means for you" See yourself in our team Group Funding is responsible for managing the Group’s long-term and short-term wholesale funding needs. Funding and Liquidity raises Short- and Long-Term funding for the Group and manages associated collateral requirements. This covers multiple programmes including Covered Bonds, Securitisation and Senior Bond issuance. The team also manages the Bank’s short term non-traded market risk, including the interest rate, foreign exchange, funding and liquidity risks associated with the Group’s lending and deposit taking business. The Term Funding team has responsibility for the planning and execution of all secured and unsecured term funding, Tier 2 capital, structured funding deals, development of new funding markets and assists in relationship management with debt investors, Rating Agencies, Regulators and Investment Banking partners. This role will assist strategy development and the management of efficient execution of the Group’s Term Funding needs. This requires close collaboration with the broader Group Funding, Capital and Liquidity teams. The position reports directly to the Head of Term Funding. The role has a great deal of daily interaction across the broader Group Funding team, Group Treasury and external business partners. Do work that matters Key responsibilities will include the following:Assist the Group’s term funding function, including analysis and presentation of themes and strategies to support the Group’s term funding strategy, execution, management framework & policies. This includes senior debt financing in Australia and international markets, subordinated debt, securitisation programs, structured notes and private placements.Interpret and illustrate large amounts of data to support decision making, drive business outcomes and financial performanceTo be able to operate within very tight deadlines, and to prioritize workload to meet these constraints.Provide timely information, service and analysis for input to funding and liquidity targets and on-going monitoring of funding position and limits. Including reports to senior management and ALCO, as required.Involvement in execution of hedging transactions with the market with the objective of ensuring that the Bank’s cost of funds is known throughout the life of the debt financing.Contribute to a constructive, adaptive and committed team dynamic. All team members will be expected to provide active contribution and challenge within an open and supportive team environment.Assist in management of relationships with investors, rating agencies, other banks. Provide support for RBA, APRA, ABA engagement as required. We’re interested in hearing from people who haveHigher tertiary education or equivalent with relevant major such as maths, economics, commerce, finance, law or accounting3 years of experience in a financial services environment.Strong analytical / reasoning skills with ability to demonstrate independent thought and critical thinking.Strong communication skills and a commercial perspective.Strong Excel and PowerPoint skills.The ideal candidate will be resilient, committed and enthusiastic to learn new products and skills in a changing environment.Some knowledge of markets and funding products is beneficial but not a pre-requisite.Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/02/2024 For further information, and to apply, please visit our website via the “Apply” button below.

What you get to do in this role:

• The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. 
  
  The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  
The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.  

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld moored offshore at Hardy Reef, 40 nautical miles from Airlie Beach.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Operations Support Officer to join the team on a Full Time basis across Sunday to Thursday Reporting to the Operations Manager, actively support the Operations Support Officer – Manning and Compliance, assisting with the delivery of daily manning compliance and Key People Strategies, including limited on call duties and designated contact for crewing enquires.

Key responsibilities include, but not limited to:

• Serve as the primary point of contact for employees regarding any payroll-related queries
• Document Control and Monitoring
• Asset Compliance Certificates and Support in Maintaining Records Employees Qualifications
• Implementing New Systems and Software
• Maintain ongoing liaison across all CWS departments to ensure compliance.
• Foster network relationships between office and on water crew
• High levels of marine safety and compliance.
• Other operational related duties as required by the Operations Manager.

THE CANDIDATE

To ensure your success you will demonstrate advanced literacy in Microsoft Office Products, problem solving and adaptable thinking strategies with a persistent and resilient attitude. Personally, you maintain strong organizational skills with the ability to work independently and outside of standard office hours.

The successful candidate will have/be:

• Advanced payroll program experience (Pay global preferred);
• Advanced excel skills
• Confident with the use of technology and communication devices;
• Excellent written and spoken communication skills;
• Strong inter-personal skills and a natural team player;
• Strong MS Office knowledge;
• Problem solving and adaptable thinking strategies;
• Experience in a similar administration role;
• Ability to proactively build and maintain effective working relationships with on-water crew;
• Marine tourism background (preferred)
• Desirable - First Aid, CPR

• Generous Travel discounts;
• 50% off at the Cruise Café & Bar;
• 50% off Bar onboard Vessels;
• Free Public Transport;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

Are you ready to join us? Accepting applications as and when they come in.

We are currently only considering applications of those currently residing in Australia with working rights.

About Us

The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.

Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.

Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:

• Red Team (Security Consulting & Penetration Testing)

• Blue Team (Security Architecture & Engineering)

• Security Operations Centre (SOC)

We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.

We have a number of focus areas and specialisation within the SOC, these are:

• Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure

• Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs

• Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM

• Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios
  

The Role

The Missing Link Security Operations Centre provides 24x7 Managed Detection & Response (MDR) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring and triaging of alerts from market-leading MDR technologies, collaborating with our SOC Engineers, Red Team and our clients to develop, test and tune use cases through Purple Teaming exercises.

You will also be proactively supporting our clients and the Senior Security Analysts in responding to security incidents, through log and malware analysis, OSINT and researching the latest zero-day vulnerabilities.

We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.

Essential:

• 1+ years of experience working with systems, networking and security technologies either in an Managed Service Provider, or equivalent role.

• Hands-on security knowledge of Windows/Linux/Unix platforms

• Hands-on experience with one or more SIEM/EDR/VM systems and can demonstrate end to end knowledge of the TDIR Methodology

• In-depth knowledge of the MITRE ATT&CK Framework

• A demonstrated knowledge of IT security controls, OSI Model and TCP IP Stack

Desirable:

• You are naturally curious and a self-starter. Tell us about how you build Cyber Labs and Ranges in your own time, or your latest research project.

• You listen to and follow podcasts and bloggers like Darknet Diaries, Recorded Future, @IT_SecGuru or @TheHackerNews. Tell us what r/ threads you’re currently tracking.

• You have exposure to Vulnerability Assessments or Penetration Testing professionally or through your own personal research. If you’ve started a CEH or OSCP certification, even better!

• Show us how you automate using PowerShell and Python. • You have COMPLETED, not started, certifications such as CompTIA Network+ and Security+ as well as core networking such as Cisco CCNA or CCNP.

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

We are seeking an aspiring, technically competent commercial property Analyst to assist our National Office Capital Markets team. The role, based in the Sydney CBD, will support analysis, marketing and negotiating the sale of office properties. This key function will be actively involved in the sale campaign life cycle, researching the office market and providing market intelligence to support the compilation of submissions and production of information memorandums.

The scope of the role will include:

• Provision of financial / cash flow modelling for office assets and compilation of information for use in submissions, pitches and information memorandums.
• Coordinating comprehensive financial and technical due diligence and assistance with handling associated enquiries during campaigns, including lease reviews and outgoings benchmarking exercises.
• Research and analysis of relevant market information / intelligence.
• Manage the key data sources of the team including sales data, valuations data, operating agreement data and other sector specific data.
• Contribute to the development and implementation of marketing strategies for the Office Capital Markets client group, including Institutional and International clients.
• Assisting in the development of the opportunity pipeline.
• Prepare client progress reports on campaigns and attend client meetings.
• Actively assist in pursuing new appointments to act for organisations, especially focusing on fostering existing and new relationships with clients.

Job Summary Sydney Contract JN -012024-1954549 Jan 24, 2024 $800 - $1000 pd Job Description Opportunity to work with one of the largest NSW government departments on a large program of work on a contract with potential to extend. NSW Government is seeking a strong Financial Business Analyst to join their team on 2 large programs of work, where your expertise in numbers, GST, and insurance will drive impactful changes. Your focus will be on implementing an insurance solution for real estate providers, ensuring cost-effectiveness without compromising property protection. Key Responsibilities: Collaborate with Internal and external stakeholders to optimize insurance costs and bring them onto a common platform. Assist in Developing strategies to for the department contribute or assist in paying a portion of premiums. Integrate GST capture into financial processes, currently managed on spreadsheets. Systematize data capture, ensuring accurate recording of GST components for utilization. Implement processes to feed recorded data into SAP for streamlined financial reporting. Qualifications: Strong financial background with a focus on numbers, GST, and insurance. Proven experience in implementing insurance solutions and optimizing financial processes. Expertise in systematizing data capture and integration, preferably with SAP knowledge. If you are a results-driven Financial Business Analyst ready to make a significant impact, apply now to be part of this dynamic team.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity An exciting opportunity to join the AusPac Catastrophe Modelling team as an Analyst. Our diverse and dynamic team provides insights and advice related to catastrophe risk to a range of QBE business areas including underwriting, finance, reinsurance, capital and actuarial. As part of the team, you will manage and own the analysis workflow on earthquake, bushfire, flood, cyclone and storm risk, produce insights on exposure and modelled results and analyse catastrophe reinsurance structures and strategies to support reinsurance placements. You will have an opportunity to further develop your analytical and communication skills, in a supportive team environment, by providing timely information and estimates of potential claims during catastrophe events and conduct post-event reviews. Your new role Manage the analysis workflow - extract data from underwriting systems, maintain cat modelling databases, provide analysis results and guidance to internal customers Produce customised reports on exposure and modelled results Analyse catastrophe reinsurance structures and strategies to support reinsurance placements Continually review processes and data quality, establish initiatives to deliver improvements Provide timely information and estimates of potential claims during catastrophe events Evaluate insurance pricing for individual accounts and product classes Contribute to Group projects as required, liaising with other divisions About you Prior experience in a catastrophe modelling or analytical role in (Re)Insurance industry Degree level education in a quantitative field such as mathematics, statistics, science, natural hazards, engineering, or related fields Ability to wok independently and manage competing deadlines on multiple projects Experience working with large datasets with an eye for detail (using SQL, R, SAS) Experience using database, statistical, geospatial and catastrophe modelling software e.g. RMS or AIR, Excellent analytical, interpersonal, communication and organizational skills Strong team collaboration and a willingness to help solve complex business issues About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 13/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Company This is a fantastic opportunity to gain training and development inside a very well-regarded education organisation supporting 400+ Users. Perfect for a candidate looking to grow & develop their IT knowledge while working in a collaborative team environment. The Role Due to growth, a Service Desk Analyst role is available. You'll be providing 1st and 2nd line of support for everything IT-related ranging from telecommunications, desktops, networks, software, and internal systems. Responsibilities include: • Assist in maintenance and support all IT infrastructure hardware and software including switches, routers, servers & desktops • Supporting Microsoft office 365 suite • Onboarding & off boarding staff, creating user profiles in Active Directory • Resolve network scanning & desktop hardware • Setup and trouble shoot audio visual and video conferencing systems Required background / knowledge / experience / personal qualities: • Experience working as a service desk analyst • Excellent written and verbal communication • Highly organised & strong time management skills • Willingness to learn and expand IT knowledge • Customer service focused This is a full-time permanent role offering $70,000 PLUS super. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. - By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Senior Business Analyst I 12 months contract - Unsecured lending experience is mandatory Your new company My client is one of the four largest financial institutions in Australia in terms of market capitalisation, earnings and customers. They are looking for a Senior Business analyst with an in-depth understanding of financial products, processes and systems. Your new role As Senior Business Analyst, you will serve as the primary liaison between the IT and business end-users. You'll also work with the business to analyze business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes. Responsibilities Responsible for capturing and grooming requirements into epics, features, user stories and dependencies in collaboration with the squads that aligns with business requirements. Perform analysis (scenario, policy, customer, data, gap, change, etc) in order to articulate business need and solution requirements. Produce As Is and To Be Process Models Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs Ensure the Delivery and Development teams understand the value of each user story that is being delivered at the right time Works with the Product Owner to understand, elicit, analyse, document and communicate business requirements and articulate product vision with a strong focus on value delivery Assists the Product Owner to define and own the value definition of stories, including facilitating and influencing the prioritisation of the backlog Expert in translating end user / customer insights into Epics and Stories complete with Acceptance Criteria, which can easily be understood by the development Team and Traceable Participates in workshops Analyse the impact of proposed solutions holistically in order to produce Business Impact Assessments Qualifications Unsecured lending experience is mandatory Banking/Fin services experience is also required. Understanding of collection processes within Financial Services (Preferred). Extensive experience working in an agile environment and familiarity with HCD techniques. Ability to communicate a product vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals for individual sprints Comfortable playing a leadership role, including leading workshops, in a cross-functional business and IT team through the discovery, development and operational usage stages of change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #2840816

IT Desktop Support Technician job available at MSP | Melbourne CBD | Permanent | ASAP start Your new company A growing Managed Service Provider headquartered in Melbourne CBD requires a Desktop Support Technician to join its IT Operations team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements. Your new role In this exciting new role, you will be: Providing 1 st & 2 nd level onsite and remote IT support for multiple clients. Supporting a broad range of clients to resolve high level IT issues escalated from the Service Desk. Performing technical support of servers, network and hardware. Assisting with the delivery of infrastructure projects. Collaborating with Senior Engineers, SMEs and Team Leaders on support issues. Delivering a high level of customer service and communication. What you'll need to succeed To be successful in your application, you will need: Demonstrated experience in providing level 1 & 2 IT support both onsite and remote. Sound knowledge of Windows Server, Active Directory, Office 365, Microsoft Exchange, Active Directory and Network troubleshooting. Experience with Intune and / or SCCM is preferred. Highly developed troubleshooting and problem-solving skills. Experience working within a Managed Service Provider or Consultancy is advantageous. A tertiary education in Information Technology as well as Azure, Microsoft, ITIL, VMware, Veeam and Cisco certifications are beneficial. A current driver's license and vehicle. Australian Citizenship. What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a great salary package. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to [email protected]. #2841601

Contract opportunity for an experienced Senior BA to be part of a large Financial Crime Compliance program Your new company You will work for a large Financial Services organisation with offices in Sydney, Brisbane and Melbourne. This role is hybrid and offers the option of working from any of these locations. Your new role This role sits within a Financial Crime Compliance project and in the Bank's identity space. They're looking for candidates with experience working in Financial Services as well as delivering solutions in critical digital channels that create great customer experiences. What you'll need to succeed Proven experience as a Senior BA in Financial Services Experience in Financial Crime Compliance projects and (ideally) recent exposure to KYC Excellent stakeholder management skills, and the ability to influence decisions with senior stakeholders Good BA skills including process mapping, requirement gathering, conducting gap analysis What you'll get in return You will gain a 12-month contract with a high chance of extension, and you will earn $900 per day + super. You will be part of a supportive team and will enjoy a hybrid working arrangement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2841620

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Do you have the spark to think on your feet, seek out information, and create solutions?
• Want to support a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role?

What You'll Do

We currently have a 12-month maximum term parental leave cover opportunity for an experienced Executive Assistant/Operations Support to provide a high level of support to the CEO at NRMA Energy.

In this dual role, you will be responsible for calendar, email, travel, and expense management as well as driving operational excellent across the business. This is a role that will suit a highly experienced Executive Assistant and who is interested in learning more about business operations and jumping in to provide solutions to create marketing collateral, arrangements with media, full event management, tender writing, as well as coordinating deliveries to the warehouse, shipping kit.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home.  Some travel will be required to our Sydney and interstate sites across Australia as agreed and required.

Your responsibilities will encompass:

• Manage the CEO’s diary with excellent communication to both internal and external stakeholders, flagging emails and phone calls ensuring timely responses
• Coordinate and schedule team meetings, workshops and other internal events for the Energy team, draft agendas
• Arrange interstate travel logistics for CEO and team often to remote locations
• Prepare and edit documents, presentations, and reports on behalf of the CEO and team, maintaining a high level of accuracy and confidentiality
• Assist with the accurate and timely entry of contracts into our online portal
• Timely, accurate expense submission for CEO and GMs, delegated approval for team expenses
• Collaborate with marketing, budget for and pay invoices, arrange delivery of kit and collateral, attend events and be a knowledgeable brand representative on the stand
• Assist the Community liaison lead with new site launches including design, ordering and delivery of collateral; smooth stakeholder management of profile industry, government and media attendees, attending some launches
• Assist with tender responses including content writing and information gathering as required
• Provide operational support as required.  This may entail attending sites, speaking with suppliers, customers and partners.
• Source answers to questions from the call centre, ensuring timely responses.
• Read and share EV news ensuring team is across National news items pertaining to EV
• Manage access, logistics and maintenance 3x branded vehicles
• Ensure the team are tracking their safety observations and make your own when out at site/warehouse/office.

What You'll Bring

You are an Executive Assistant experience who has previously supported C-level executives with your excellent communication skills, exceptional attention to detail, and a confident and approachable demeanour and are passionate about learning and providing business operations support.

As the ideal candidate, you will use your proactive, adaptable, and resourceful mindset to anticipate needs and take initiative. Combining your proficiency with productivity tools such as MS Office Suite, and your outstanding organisational and time management skills, you will prioritise and multitask effectively. Your strong problem solving abilities and the capacity to make informed decisions independently enables you to support what the CEO and the team in meeting their targets.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

 

About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

• Add value leveraging their skills supporting & managing a Windows environment
• Expand their skills across MacOS, Linux, Databases, Networks and Tools
• Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

• Being the focal point offering support and providing an amazing experience to our people
• Provide onsite and remote support
• Understanding issues and troubleshooting
• Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
• Create & manage user/device accounts
• Provide technical support & rectification of technical issues
• Assist with the support and management of landline, internet & mobile telecommunications   
• Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
• Ensure secure IT systems and infrastructure across all platforms and assets
• Maintain accurate ICT documentation & inventory database
• Provide support for meeting rooms with AV equipment
• Work closely with all teams to enhance processes & implement new technologies
• Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
• Install equipment & test software applications as required
• Support the roll-out of new applications and solutions

The Tech Stack:

• Windows, MacOS, Linux
• Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
• Microsoft Office 365 - SharePoint, OneDrive
• Basic Network Configuration, Analysis and Management
• PowerShell/Batch Scripts
• Ivanti ITSM
• Crowd Strike
• Atlassian Jira & Confluence
• Exposure to Oracle, Postgres, MS SQL Database
• Audio/Video Conferencing Configuration, Analysis and Management
• Multi-Function Device Configuration, Analysis and Management
• AWS

Current Opportunity – Analyst – Corporate finance With continued high growth and a healthy pipeline the BDO Corporate Finance team are seeking to grow our team with the appointment of a number of Senior Analysts. We are a multi-disciplinary team and our staff have the opportunity to work on engagements across a range of corporate finance specialisations including valuation, due diligence, financial modelling and mergers and acquisitions. Your new opportunity Our clients are typically ASX-listed companies, private equity funds and medium to large sized local and international private corporations.  You will have the opportunity to be involved in valuations (infrastructure assets, accounting, tax and other regulatory valuations, derivatives etc.), due diligence assignments (acquisition and vendor due diligence, other vendor assistance) and a variety of other corporate finance engagements. In your new role you will: Review and interpret financial statements to determine business operations, drivers and performance indicators; Compile industry research; Construct, review and amend financial models; Apply valuation methodologies including discounted cash flow, capitalised maintainable earnings and option pricing models; Preparing financial data books, populating and maintaining data rooms; Communicating with clients and other transaction advisors to progress engagements; and Engage with and learn from a dedicated and supportive team and leverage the wider BDO network to grow your career. What you’ll need to succeed: 1-3 years’ experience in a professional services firm (in an area such as corporate finance, audit, business services or tax) Audit (CA or CPA qualified) and/or financial modelling background considered advantageous. Strong written and verbal communication skills that enable results to be communicated concisely Solid analytical and research skills. Strong work ethic, interpersonal skills and passion for adding value. At BDO we value our culture and people, you'll need experience in managing a team with an ability to mentor, collaborate and foster growth in others. We also place a high value on client delivery and are known for outstanding client service, you'll be someone that resonates with this value and is experienced in delivering value to your clients. What we will offer you BDO offers professional development, collaborative culture, workplace flexibility, global career growth opportunities and an industry-competitive salary package. We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with. As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA). About BDO BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.  Our values are at the core of who we are and how we work with each other and with our clients. These values are the foundation of what we deliver, IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Learn more about BDO.  To submit your application please click Apply Now. Learn more what we offer at BDO.  The remuneration for this role starts at $90,000 IDEAS | PEOPLE | TRUSTFor further information, and to apply, please visit our website via the “Apply” button below.

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians. We are looking to expand our multi-disciplinary team providing supports to NDIS participants living in/around the Townsville region. We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

This position is for 11 months of Maternity Leave Cover and is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

Title:

Pricing Analyst

KBR Government Solutions APAC

From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery.

Headquartered in Canberra, KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing a low-risk and cost-effective service to our customers.

Our combined experience and expertise delivers the right solutions, technology and equipment at the right time.

Mission and Scope

As Pricing Analyst provide pricing management and analysis in collaboration with the line of business, finance S&SD and EPMO teams to ensure accuracy and integrity of business pricing activity for the GS APAC business. The pricing Analyst is responsible for supporting and guiding the determination of competitive pricing strategies to gain market share and achieve revenue goals, including data analysis of multiple sources, develop complex pricing models, and collaborate with sales and marketing teams to develop sales strategies.  Uses experience and problem solving skills to develop and improve processes. Provides guidance to less experienced team members and operations staff.

This position is a Permanent, Full-Time opportunity and can be based in either Canberra, Melbourne or Brisbane.

Responsibilities

The key responsibilities of the role will include, but is not limited to:

• Collaborating with the GS APAC Lines of Business, Accounting Business Partners and the Sales and Strategy team to deliver competitive and business sustainable outcomes through the Sales and Strategy lifecycle.
• Analyzing competitor pricing, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies
• Assessing data from a variety of sources to gain insights into pricing strategies and market trends.
• Analyzing competitor pricing and market trends to increase market share and profitability.
• Tracking customer engagement to develop effective pricing strategies for products and offerings.
• Applying statistical modeling methods to determine the potential impact of pricing strategies on profitability.
• Recommending pricing strategies that align closely with market trends and identifying new market segments.
• Forecasting revenue and market share based on market trends, production costs, profit margins, and sales volumes.
• Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies.
• Developing dynamic pricing tools to effectively respond to changing market needs and trends.
• Preparing and presenting pricing analysis findings to executives, marketing teams, and sales staff.
• Keeping informed on pricing analysis methods and industry trends.
• Preparation of reports on the performance of Line of Business or specific projects to monitor results
• Preparation and mitigation of risk as it relates to pricing activities
• Work with the leadership team to develop and improve performance
• Analyse the performance and propose action plans to improve profitability and cash generation corrective action plans as required
• Support the development of changes to business operations in order to support BAU financial reconciliation activity
• Other reasonable tasks as assigned relevant to this appointment, skill set and experience.
   

Qualifications, Skills and Experience

Essential:

• A bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
• A minimum of five years' experience as a pricing analyst in a similar industry.
• Experience with business intelligence (BI) software
• In-depth knowledge of statistical methods and data analysis.
• Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
• Experience in collaborating on pricing strategies with sales and marketing departments.
• Ability to keep abreast of industry trends and develop dynamic pricing tools.
• Advanced ability to present pricing analysis reports to relevant stakeholders.
• Excellent analytical and communication skills.
• Sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role.
• Strong ability to translate pricing data into actionable profit-enhancing strategies.
• High levels of flexibility, adaptability and learning agility
• Knowledge of CASG/Defence/Aus Government pricing and procurement policies
• Solid problem solving skills and persistence in the face of obstacles
• Ability to build trusted relationships at all levels
• Ability to manage a high volume of workload and prioritise effectively
• Ability to obtain a Defence Security Clearance

Desirable:

• A master’s degree in business administration will be advantageous.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

#LI-NG1