A unique opportunity has become available for a Behaviour Support Practitioner located in Ballarat or surrounds to join our professional and friendly team.

Thanks to our commitment to service excellence, demand for our services has increased and we have the need to find a new practitioner in the Ballarat area.  We will consider an entry level practitioner or someone with a sound knowledge of the Positive Behaviour Support Model of reducing the use of Restrictive Practices, as well as a strong commitment to delivering evidence-based, functional behavioural outcomes.

Why Join Us?

• Fantastic team culture - a fun, supportive and quality-focused team which works together to achieve goals
• Generous salary package - above award rates, rewards for outstanding work, great benefits (e.g. $600 annual Wellbeing subsidy), access to salary packaging options and the latest technology to ensure you succeed
• Personal and professional growth - supporting your ongoing professional development and enabling you to do the work you’re most inspired by through our professional development program, fortnightly PD sessions and weekly supervision with your Team Lead
• Work-life balance - flexible work arrangements to plan your work to best suit your lifestyle while also meeting the needs of your team and clients

About you

• Current suitability with the NDIS Commission as a Behaviour Support Practitioner OR ability to meet the NDIS capability requirements for approval to be registered as a Behaviour Support Practitioner
• Ability to work effectively across a multidisciplinary team
• Outstanding communication, influencing and interpersonal skills
• Current Driver Licence and own reliable vehicle

#OCA

Business Analyst – Finance (12mth Contract with view to permanent)

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture

New Year, New Career or perhaps industry!? Catholic Healthcare is a leading Aged Care provider experiencing substantial growth. We have a new opportunity for an experienced Business Analyst within our Finance Department.

Reporting to the Senior Business Analyst (Finance) and initially working on a project, this position will be a 12mth contract with a view to convert to a permanent position.

You will be responsible for reviewing, analysing, and understanding financial business processes, translating financial business needs, and identifying areas for improvement in addition to analysing invoices and reports to provide supporting information to government grant applications in the initial 4mths (approx.) and responding to related enquiries.

Your previous experience and ability to develop financial modelling and projection, analyse data from multiple reports/sources and systems and respond to adhoc business requests will assist your success.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively, in addition to;

• Tertiary qualifications in Business, Finance or equivalent
• Min 2 years exp in a Financial - BA, Analyst, Mgmt. Accountant, or equivalent position
• Demonstrated experience reviewing, analysing, translating and documenting financial requirements
• Strong analytical and problem-solving skills with a curious mindset
• Knowledge of financial modelling and analysis techniques
• Experience with data analysis and data visualization tools
• Domain knowledge in the relevant industry (e.g., Aged Care Finance) advantage
• Proficiency in using business analysis tools and software e.g. Power BI, Advance Excel

• Must be able to provide evidence or Covid19 Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Service Desk professional in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great Service Desk professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team!

Duties

• Providing remote service desk support to a variety of environments from 10 - 500 users, as a point of escalation and SME
• Supporting a combination of servers, desktops and applications within Microsoft Azure, AD and M365 environments
• Delivering the support of Azure, VMWare and Citrix cloud infrastructure
• Performing a wide variety of support across many technologies
• Occasional project team work to deploy solutions for customers
• Working with highly experienced solutions experts to maintain best practice environments

Requirements

• Advanced understanding of end user support and Active Directory
• Comprehensive knowledge of Windows Server, Azure and Exchange
• Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
• An understanding of ticketing systems and customer service principles

Benefits

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Package including up to $90k, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Casual positions available in Horsham.

About Melba

This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing.

Our team comes in all shapes and sizes from all kinds of backgrounds with all kinds of experience. If you have passion, energy, are respectful and enjoy working with people, why not join Melba?

About the role

You’ll be a guest in someone’s home and no two days will be the same. You’ll support people each day in the way they want or need to be supported. It’s not about doing things for people; it’s about providing just enough support at just the right time to help them do things. It’s their fabulous life after all.

What you’ll do

• Help with all aspects of daily living from getting up in the morning to going to bed at night
• You’ll promote personal choice and control for the person, empowering them along the way

• Helping people maintain their dignity while you assist with personal hygiene, showers, etc
• Assist with household duties such as cleaning, cooking, and washing
• Aid people to get to their chosen activities like social events, work, and appointments

You’ll have

• A passion for enabling and working with people from all walks of life
• Desire for meaningful work and comfortable providing people with daily living support
• Willingness to learn new skills, undertake ongoing training and be part of a team
• Service industry experience or mindset encouraged to apply eg tourism, hospitality, retail
• A current drivers’ license with P platers welcome. Be fully vaccinated against COVID-19

In Return We Offer You:

Employment, salary and benefits in accordance with Melba Support Services Incorporated Enterprise Agreement 2020-2023, classification Level 2.1 to 2.4 depending on experience.

Beyond the financial, you’ll also enjoy the support we provide every staff member to be their best. You’ll have access to ongoing professional development, employee assistance and a 24/7 support line.

If you are passionate about the disability sector don't miss this great opportunity to join an organisation that is human rights based, values driven, offers a family friendly work environment and makes a genuine difference to the lives of people in the local community.

Want to find out more?

If you’d like to find out more about working at Melba, please contact our People & Culture team.

Email: [email protected]
Phone: 03 5331 7924
Or visit: melbasupport.com.au/jobs

Melba Support Services is an equal opportunity employer. Only applicants with the right to work in Australia will be considered. All short-listed candidates will undergo security screening checks and a values alignment assessment.

About Us

M-Renewables is the renewables and storage development business unit of Mytilineos leading the deployment of utility scale solar and hybrid power projects, with a proven track record of over 1GW medium to large scale solar projects and major battery storage installations, active across Asia Pacific (APAC) Europe, Middle East, Africa and the Americas.

Our APAC head office is located in Melbourne’s CBD, and we have projects located across Australia, including Wagga, Junee, Corowa, Wyalong, Kingaroy and Moura.

About the Role

We have an exciting opportunity for a Project Finance Analyst to join our team!

Location: Melbourne, CBD - with flexibility to work from home as appropriate

Contract Type: Full time, permanent

Reporting to the Global Head of Project Finance you will be a valuable member of the team supporting the Project Finance team and respective Development team in focus regions (Europe, APAC, Latam – with particular focus on Australia), on all activities related to financing of projects, including market and risk analysis, financial modelling, project finance bankability, bonding requirements, swaps, finance execution, valuations, reporting and portfolio management etc.

As a Project Finance Analyst, your key responsibilities will include:

• Prepare bank teasers and RFPs for lending terms, assess bank offers, review documentation.
• Manage bank processes, including NDAs, information provision, soliciting and assessing responses, due diligence coordination.
• Manage financial models from project financing identification, through investment assessment and approvals, due diligence processes and transaction execution,
• Post-execution management of project cashflow, performance and provision of bank information and reporting (portfolio management)
• Market research - maintain database of relevant renewables market transactions for pertinent jurisdictions.
• Assist with deal execution, including documentation, coordination of advisors, hedging, bank guarantees.

About You

To be successful in this role, you will have:

• Completed and undergraduate degree in finance, business, economics, engineering

• Project finance related experience, in a bank, fund or advisory firm.
• Relevant renewable energy industry experience strongly preferred.
• Substantial experience with building and using financial models would be valued.
• Experience in deal team/transaction process including RfP, price negotiation, due diligence, loan and project documentation, interest rate hedging, financial close process.
• Financial modelling skills and understanding of three-way financial statements.
• Fundamental understanding of relevant cashflow and legal principles for project financing.
• Sound knowledge of financing concepts and credit/risk analysis.
• Basic understanding of renewable energy projects (wholesale electricity market, PPAs, grid/network connection, renewable energy generation).

Does this sound like you?

If this sounds like an interesting opportunity, please apply by submitting your application. We kindly request that you include a cover letter and resume in your application.

If you have any questions regarding this role, please email Ashley Brundell, HR Generalist APAC [email protected].

Our Culture

At M-Renewables, our people are the most important and integral part of our organisation. We pride ourselves on being a solutions focused business, both for our customers and in turn, their customers. These solutions come from the creativity, experience and commitment our people demonstrate on a daily basis.

Our core values Challenge, Excellence, Change, Resilience, Respect and Sustainability drive our culture. Underpinning these values, is our commitment to the health and safety of our people.

M-Renewables is an equal opportunity employer and is committed to making employment-related decisions without bias or discrimination. For selected roles, the preferred candidate may be required to complete a pre-employment medical assessment and/or a national police record check prior to an offer of employment being made.

• Grow and develop alongside Accucom, developing Industry relevant skills and technologies
• Support key technologies for clients, focussing on Desktop Support, Office 365, and Server Storage
• Norwest location
• Previous MSP experience essential
  
  

Accucom Systems Integration Pty Ltd, a specialised infrastructure and cloud services company, is seeking a Professional Service Desk Analyst to join our team. As a leading provider of IC&T solutions to the Education and Mid-Market Corporate sectors, we deliver a wide range of cloud application and on-prem infrastructure solutions. Accucom Systems Integration Pty Ltd offers a competitive salary, an excellent work-life balance, and a supportive work environment where employees can grow and thrive.

Role Description:

The selected Service Desk Analyst will be expected to provide highly professional and timely communication directly with Education based clients, and will be responsible for providing first contact with clients, supporting a a wide range of areas including infrastructure, cloud services, security, and networking where able, escalating where able. This role will offer a multitude of opportunities to upskill and learn new technologies in order to grow with Accucom's needs as well as market demands. You must be experienced in MSP environments and able to acquire a working with children check in order to service client sites when required.

Responsibilities:

• Provide technical support to clients for a wide range of infrastructure and cloud services, as well as networking.
• Engaging with clients in a professional manner in a clear and concise way.
• Following communication procedures and ensuring transparency throughout support / project process.
• Work with level 2+ engineers to resolve client issues in a timely and effective manner.
• Troubleshoot, diagnose, and resolve hardware and software issues related to infrastructure, cloud services, security, networking, and other systems.
• Maintain accurate records of all support requests and resolutions in our ticketing system.
• Install, configure, and maintain infrastructure and cloud services for clients.
• Provide remote support and onsite support as required.
• Ensure that all work is performed in accordance with company policies, procedures, and quality standards.

The Successful candidate must display several of the following skills and technology proficiencies:

• 1+ years of experience in ICT systems engineering or related field with a Managed Service Provider
• A current working with Children check
• Strong knowledge of Windows Server, Active Directory, Exchange, and Office 365
• Experience with virtualization technologies such as VMware vSphere, and Hyper-V.
• Familiarity with networking concepts and technologies, including TCP/IP, DNS, DHCP, VPN, firewalls, and routers.
• understanding of cloud technologies, including IaaS, and SaaS.
• Ability to troubleshoot, diagnose, and resolve complex hardware and software issues.

Why Work @ Accucom?

Our vibrant work environment ensures you will enjoy social activities, fresh fruit, great coffee and regular office lunches with your colleagues. We have a strong culture supporting work/life balance.

And, you will be paid to train! We believe that our staff need to be the best that they can be in order to deliver high quality solutions to our clients. We encourage continual professional development through fully supported training.

Only candidates with current working visas or permanent residents of Australia will be considered

The Senior Performance Support Consultant (Escalations Engineering) role is a unique opportunity to join the Customer Service and Support team working with some of our largest customers with their toughest performance and scalability challenges. You will be accountable for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.

As someone who can think outside the box, you will work on a mixture of reactive and proactive engagements where your technical troubleshooting skills in the stack will come to the fore. In addition, your top-notch consulting skills will be put to good use as you will take on the role of “trusted advisor” to help turn a bad situation around and help customers get maximum value from our platform.

We’re looking for the best of the best and the cream of the crop. In return, we offer highly competitive base salaries and benefits including generous holiday allowances, bonus scheme, stock options, and flexible working arrangements. Our inclusive work culture embraces belonging and individuality, collaboration, and customer orientation.

Our customers are our North Star and we are passionate about making them successful!

*Please note - this role is a hybrid role and would require you to be in the Sydney office 2 days per week*

What you get to do during a typical week:

You will be partnering with our largest customers & Internal stakeholders to identify and root cause performance and scalability issues impacting their ServiceNow deployments. Successful hires will get a chance to:

• Use problem solving skills along side industry leading tools to holistically analyse ServiceNow instances to identify and remediate resource contention at all layers of the stack
• Explore platform Java and JavaScript code to gain a detailed understanding of the behavior of ServiceNow applications
• Improve the throughput of Java Virtual Machines (JVMs) by deep diving into memory allocation and garbage collection tuning
• Optimize relational database performance by refactoring queries at the application layer or by applying tuning within the database itself
• Use extensive lab / test environments to reproduce and root cause issues impacting customer’s ServiceNow deployment(s)
• Engage with cross functional teams to highlight identified product defects, assist with implementation of work arounds, or devising long term fixes
• Drive improvement from within by creating high quality knowledge articles, developing tooling for use within the support organization, or mentoring and training junior colleagues
• Build and deliver compelling presentations to a variety of internal and customer stakeholders acting as a trusted advisor on how they can improve the performance of their ServiceNow deployment and adhere to leading practice guidelines.

An exciting opportunity has become available for an enthusiastic and motivated self starter who has a passion for multi-tasking and organisation. Job responsibilities include but are not limited to:

• Answer incoming phone calls.
• Tending to site visitors.
• Ordering office stationery, uniforms and consumables.
• Maintain accurate records
• Providing admin support to the Service Manager and Supervisors.
• Assist with coordinating of jobs and workflow
• General administration duties, including management of stationery, mail collection and filing.   
• Assist with processing received purchase orders, invoicing, and parts ordering
• Assist Service Manager with financial reports and P&L analysis
• Input the time sheets into the TMS system daily to ensure wages staff are paid on time.
• Provide back-up for organising travel and accommodation for WA staff for local interstate and overseas travel.

• Collect and interpret data from New Tools in BI / External information gathering.
• Analyse results based on the request from Stakeholders.
• Report results back to the relevant members of the business.
• Identify patterns and trends in data sets.
• Work alongside teams within the business or the management team to establish business needs.
• Define new data collection and analysis processes.
• Interpret data and turn it into information which can offer ways to improve the business, thus affecting business decisions.

• Assist in the collection, collation, analysis and reporting of data.
• Providing key statistics to the business to assist in the measurement of results, identifying trends and/or patterns etc.
• Report Generation using SAP BI and Microsoft Excel.
• Create unique solutions to business problems using data available internally or sourcing data from external sources.
• Use data to support and influence critical business decisions.
• Work with internal teams to generate regular and ad-hoc reports that can help them with their decision making.
• Create and manage automated reports.

We have an exciting opportunity available for Business Support roles in our team in Sydney. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Sydney This is a full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Sydney
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable, and punctual.

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Slabmaking team at our Port Kembla Manufacturing facility as a Crane Automation Operations Support – 24 month fixed term. As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.

Our Slab Yard department, which is part of the Slabmaking team, is currently embarking on Phase 2 of our Crane Automation Project, including the introduction of a Warehouse Management System (WMS). In this role, you will be embedded into the Project Team and provide the team with knowledge of operational warehouse and scheduling processes. You will ensure the safe and efficient integration of the project and WMS into the operational process of the Slab Yard.

Working closely with Operations, Engineering and Automation teams, you’ll utilise your problem solving, monitoring and logistical skills to achieve continuous process improvement across the Crane Automation Project and Warehouse Management System (WMS). This role is a 24-month fixed term, working Monday to Friday – dayshift. There may be potential to work some shift work to support Operational Teams during automation/systems implementation.

What Will You Do?

You’ll provide your knowledge, support and technical guidance of operational processes to achieve optimum business outcomes. You will also:

• ensure safety standards are never compromised, making suitable changes when risks and opportunities are identified
• provide input to engineering, around warehouse functions, and scheduling processes that will directly improve performance and allow Slab Yard operations to be maintained or improved, whilst ensuring zero harm
• coordinate, and communicate with operations and maintenance teams to ensure they have an understanding of the operating process & equipment functionality
• analyse data and trends, that will contribute to the more effective and efficient operation of the automatic cranes

More About You

As a self-motivated individual, you will be a confident communicator who is able to influence outcomes at different levels across the business. You will also bring:

• a commitment to the safety and wellbeing of yourself and others
• an understanding of warehouse and logistics processes
• a demonstrated ability to coach and develop others to enhance capability
• a willingness to learn and develop your skills with a continuous drive in improving procedures and process

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday 1st February 2024.

Are you an experienced FP&A professional ready for a dynamic role? Join us as a Senior FP&A Analyst on a 12-month fixed term contract, reporting to the Senior FP&A Manager. In this key position, you'll play a pivotal role in consolidating group results and forecasts, providing financial models for risk and opportunity assessment, and contributing to board and management presentations.

Responsibilities:

Reporting and Financial Modelling:

• Prepare comprehensive Group Performance reports (monthly, quarterly & year-end), board papers, and executive presentations.
• Develop and maintain detailed financial models using large datasets in Excel or planning tools.
• Provide ad-hoc modelling assistance, insights, and recommendations as needed.
• Drive improvements in reporting accessibility and information.

Budgeting and Forecasting Process:

• Support annual budgeting and quarterly re-forecasting processes, including preparing Group reporting templates and budget timetables.
• Consolidate ANZ & North America market results and provide commentary for Group results presentation.
• Assist the Senior FP&A Manager in standardising reporting rhythms, processes, templates, analytical tools, and aligning master data across the Group.

Manage Systems and Processes:

• Administer and maintain the Adaptive Insights planning system.
• Develop and maintain models within the new planning system.
• Enhance master data management and explore opportunities to improve month-end processing through system utilisation (Looker, Concur, Netsuite, Adaptive Insights).

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are redefining ourselves into a true engineering organisation where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. This change is geared towards rethinking how we provide operational support for the services we are responsible for. As a member or the End User Systems Support team, the Workstation Technical Support Analyst will be responsible for providing support for the systems, services and tools used by Visa Inc’s staff. The successful candidate will be a technically versed resource with excellent customer service skills.

The Technical Support Analyst provides hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools. The successful candidate will work with a multifaceted and evolving distributed team charged with continuously improving the efficiency and effectiveness of support for our end user environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Professional Support Assistant to join our team in Sydney on a casual basis!

About the role

As a Professional Support Assistant, you will work closely with and support a team of Allied Health professionals. Your responsibilities will include: 

• Managing outgoing mail for the team – scanning, copying, posting etc
• Assisting with data entry and producing data reports
• Assisting with coordinating and arranging meetings and appointments with clients
• Assisting with reception duties when required
• Providing all administration support to the team as required

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

As reporting on web behaviour plays a critical role in ClickSend’s marketing success, we are seeking a Data Analyst to join the Marketing Team. As the Data Analyst you will be responsible for the recording and reporting of data, which is vital to ClickSend’s ongoing success.

Key responsibilities:

• Build dashboards using Periscope and other BI software like Tableau.
• Write the SQL that drives all reporting and dashboards.
• Analyse and report on sales funnel metrics.
• Measure performance of online marketing campaigns.
• Report on marketing KPIs like website traffic, leads, deals, conversion rates, churn, CPA, ROAS etc.
• Track email campaign metrics (delivery, open, click-through rates).
• Conduct competitive research and analyse benchmarking data.
• Work closely with sales and marketing teams to identify opportunities for new client acquisition.
• Analyse data to find answers to specific questions from internal stakeholders.
• Set up data infrastructure.
• Develop, implement and maintain dashboard data.
• Assess quality of data and removing or cleaning data.
• Generate information and insights from data sets and identifying trends and patterns.
• Prepare reports for executive and project teams.

To be successful in this role you will have strong analytical skills and be an expert in writing SQL for various platforms (MySQL, PostgreSQL, etc). Experience with a range of reporting dashboard platforms is expected, with Periscope and Tableau preferred. Additionally, experience with data sources and troubleshooting issues across the whole data pipeline is highly regarded. You will be a strong communicator and be comfortable writing and presenting data, and gathering feedback from stakeholders. You will demonstrate a natural curiosity and ability to take ownership of tasks and seeing them through to completion.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the visionary leader of Talent Acquisition, you're not just filling jobs; you're shaping the future of Melba by building our organizational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Develop and implement talent acquisition strategies and collaborate with Melba’s Leadership team to understand workforce needs and proactively plan for future talent requirements.  
• Lead, coach and mentor a team of Talent Acquisition specialists, ensuring consistent, efficient and effective recruitment support is provided, including project related activities.
• Leverage technology to innovate the end-to-end attraction and recruitment process.  
• Recommend innovative remuneration and reward strategies to attract and retain candidates in challenging markets. 
• Provide regular insights, data, recruitment trends and other reporting to key stakeholders and develop and deliver on targets relating to the recruitment experience.
• Working with the Chief Employee Experience Officer, develop, review and refresh the Melba employee value proposition to enable the attraction of top talent to Melba.
• Drive diversity and inclusion initiatives across the recruitment process ensuring a diverse candidate pool and accessibility is maintained for all candidates.
• Ensure an effective recruitment process is in place and reviewed regularly for effectiveness.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong leadership, coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Quick Release 

Quick Release Australia is an Engineering and Product Data Management company, providing solutions to our partners in industries such as defence, automotive and rail.

We focus on Product Data Management consultancy services and automation to manufacturers, technologists and Tier 1 suppliers seeking to build lasting capability, accelerate and de-risk complex programmes and improve engineering efficiency.

Your Role

As a Project Analyst, you will be part of our Melbourne team which is rapidly growing, your main responsibility will be to provide support to our clients in Product Data Management, Prototype Build and Launch Operations and Operational Performance Improvement. 

We are looking for an individual that is passionate and can grow with the company!

• Data management and analysis 

• Project management
• Point of contact providing technical advice and answering queries
• Resolution of issues
• Interpreting complex scenarios and responding in an articulate manner
• customer data analysis, management, and reporting systems

What you look like:

• Degree qualified in Applied Sciences, Engineering, Data Analytics or similar.
• Excellent communication skills
• Understands influence and key stakeholder engagement.
• Proactive in relationship building.
• Strong customer service skills
• Performs well under pressure.
• Good problem-solving skills.

• Join a team that listens to your input

• A collaborative, inclusive and supportive culture
• Join a fast-paced team with opportunities to build your career
• Develop your talent and progress your career with training, mentoring and support, plus a strong focus on well-being and work-life balance
• 24 days of Annual Leave plus Sick Leave and Long Service Leave
• Yearly away team bonding trips

About Quick Release 

Quick Release Australia is an Engineering and Product Data Management company, providing solutions to our partners in industries such as defence, automotive and rail.

We focus on Product Data Management consultancy services and automation to manufacturers, technologists and Tier 1 suppliers seeking to build lasting capability, accelerate and de-risk complex programmes and improve engineering efficiency.

Your Role

As a Junior Project Analyst, you will be part of our Melbourne team which is rapidly growing, your main responsibility will be to provide support to our clients in Product Data Management, Prototype Build and Launch Operations and Operational Performance Improvement. 

We are looking for an individual that is passionate and can grow with the company!

• Data management and analysis 

• Project management
• Point of contact providing technical advice and answering queries
• Resolution of issues
• Interpreting complex scenarios and responding in an articulate manner
• customer data analysis, management, and reporting systems

What you look like:

• Degree qualified in Applied Sciences, Engineering, Data Analytics or similar.
• Excellent communication skills
• Understands influence and key stakeholder engagement.
• Proactive in relationship building.
• Strong customer service skills
• Performs well under pressure.
• Good problem-solving skills.

• Join a team that listens to your input

• A collaborative, inclusive and supportive culture
• Join a fast-paced team with opportunities to build your career
• Develop your talent and progress your career with training, mentoring and support, plus a strong focus on well-being and work-life balance
• 24 days of Annual Leave plus Sick Leave and Long Service Leave
• Yearly away team bonding trips

About Us:

Join us in shaping the future of learning at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in the growth and development of our people is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. We anticipate that this role will require you to be in the office 1 day per week.

Role Overview:

As Capability Development Manager you will lead the creation of innovative learning strategies, shaping our leaders of tomorrow, providing learning opportunities on best practice supports for our workforce of dedicated support workers and cultivating a culture of continuous learning.

You’ll have the opportunity to:

• Lead the design and implementation of learning strategies and programs that strengthen leadership and management capability and performance management i.e talent development programs.
• Provide leadership in developing a learning organisation focused on its people, our organisational culture, continuous improvement and learning outcomes.
• Manage and coach a team of direct reports to ensure the successful implementation of learning and development initiatives.
• Partner with our Transformation team to support change management initiatives where there is an identified capability uplift i.e. digital literacy, documentation practice, system usage.
• Develop and maintain career pathways and capability frameworks, defining capability and competency uplift required for each career step.
• Responsible for the implementation of a Learning Management System to facilitate compliance monitoring and to provide access to learning and development opportunities for our workforce.
• Develop and manage L&D budget, negotiate contracts, build and maintain relationships with third party vendors.

About You:

• Proven experience (7+ years) in designing and implementing learning strategies, preferably in leadership and management development and within a similar sector.
• Demonstrated success in leading the uplift of an organisations capability across key competencies and contributing to an improved employee experience. 
• Extensive experience in developing and implementing capability development programs for diverse audiences and learning styles through varying delivery models.
• Experience managing a Learning Management System and overseeing L&D budgets and vendor relationships.
• Exceptional leadership, communication, and team management skills.
• Ability to think strategically and demonstrated experience in effective program management.
• Ability to critically evaluate information from various angles, assess risks, and identify solutions.

Why Join Us:

• Opportunity to drive transformative learning initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

If you're passionate about driving learning and development initiatives that empower individuals and contribute to the community in which we live, we want to hear from you. Apply now and be a part of our vibrant, inclusive community!

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Control Risks' Embedded Consulting Practice is growing in Sydney, Australia, and we have a great opportunity for someone with a few good years of business continuity experience to join us.

Working as part of a dedicated team, this role will be embedded within a leading tech sector client and will provide holistic Business Continuity services including proactive consultation, guidance, and direct support to corporate and other stakeholders as required.

Responsibilities will involve:

• Executing the BC strategy as developed by the Head of Corporate BC and Regional BC managers.
• Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies.
• Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation.
• Partnering with the Business, and Global Real Estate and Facilities team to coordinate recovery strategies as identified through the Business Continuity planning process.
• Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery.
• Work with large amounts of data and create meaningful reports
• Support in launching and maintaining tools and POC for conducting trainings
• Liaison with support teams to implement the program
• Supporting workplace resilience initiatives by working with multiple stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the disaster response cycle, as required.

• 4+ years' experience implementing and managing business continuity or risk management programs
• Ability to travel across assigned regions and internationally as needed.

Preferred:

• Bachelor's Degree in business or related field
• Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification
• Experience with commercial Business Continuity tools
• Experience managing and analyzing data from various sources to align to strategic goals
• Experience in responding to significant disruptive events.
• Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
• Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.
• Demonstrated ability to meet deadlines while managing multiple complex projects.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Grow your career with a global retailer as a National IT Specialist within our Country Deployment Management Office (CDMO) at ALDI Australia, based in Minchinbury. This is a fixed-term opportunity until March 2025.

Our Country Deployment Management Office (CDMO) are responsible for leading ALDI’s digital transformation. As a specialist, you will work alongside the Project Leads to collectively provide guidance and support for ALDI’s digital transformation.

With the opportunity to make a real difference to real people, ALDI is a place you’ll feel proud to work.

What does the role look like? 

• Provide all Regions and National departments with technical support and guidance for national and international programs
• Coordinate warehouse infrastructure activities including Wi-Fi coverage
• Perform root cause analysis and resolve application support issues
• Conduct reviews and provide process improvement recommendations on operational processes across ALDIs national departments 
• Liaise with cross-functional teams to plan and execute technical change in accordance with set standards, demands and practices
• Assist and coordinate various projects to deliver an enhanced user experience

Grow your career with a global retailer as an IT Analyst within our National IT team at ALDI Australia, based in Minchinbury. This is a fixed-term contract position until March 2025.

Our Country Deployment Management Office (CDMO) are responsible for leading ALDI’s digital transformation. Working on a large international project, you will liaise with stakeholders across the National and Regional departments operating out of Australia while building strong relationships with peers in Europe, the UK, and US. You will ensure all relevant teams follow the agreed deployment approach, achieve the key project milestones, and adhere to project timelines specific to Manhattan Warehouse Management System.

With the opportunity to make a real difference to real people, ALDI is a place you’ll feel proud to work.

What does the role look like? 

• Contribute to the delivery, support and improvement of Manhattan Warehouse Management for Open Systems (WMOS) to various national sites
• Troubleshoot and resolve technical issues during the implementation and deployment process
• Collaborate and foster strong relationships with relevant stakeholders to understand evolving project requirements
• Liaise with cross-functional teams to plan and execute technical change in accordance with set standards, demands and practices
• Provide assurance reviews as required over deployment to ensure all relevant development and communication requirements have been met
• Provide training on business processes to internal stakeholders

About you

Our ideal candidate is a confident problem solver who’s an expert in the analytics side of marketing campaigns and can synthesis key findings and insights for the business. You have experience working with bank product teams and digital payments technologies and are energised by taking a task and developing and managing the pathway to the solution. If you are driven by results and are customer-obsessed, we want you!

Things that should be familiar to you

• Delivering quality insights in a fast-paced, agile environment where you will build customer journeys in the form of Next Best Conversation customer decisioning & other digital channels

• Proficient in SAS / SQL / R / Python, and Excel (PowerPoint experience beneficial)

• Extensive experience in using data driven analytics to develop dashboards, insights and recommendations
• Ability to understand complex problems and take a structured approach to find answers in the data
• You feel capable in managing multiple stakeholders in order to undercover, quantify and present key findings
• You’re a confident communicator and strong team player

You’re not expected to have 100% of these skills. If you have most of the skills required and this role sounds exciting to you, we'd love to hear from you!

Why Work with Us

• Opportunity to work in a dynamic and fast-paced environment
• Take advantage of working across two organisations
• Collaborative and supportive team culture
• Competitive salary and other perks including AUD1,000 well-being allowance and AUD4,000 study grant
• Professional development opportunities to grow your skills and career
• Opportunities to move internally to switch up your career

Become a valuable member of our team and contribute to our thriving organisation. Apply now and show us what you’ve got!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.