As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. About the Opportunity Chandler Macleod is proud to be partnering with a Federal Government agency to support their upcoming electoral event. We are seeking expressions of interest from suitable candidates who are available to work in the lead up to, on the day of the electoral event on 14 October and in the weeks following.  There will be a range of positions available that will require you to work anywhere from one day to 8 weeks, which include:General customer service supportPolling AssistanceAdministration supportOperational SupportTeam Leader/SupervisorSuccessful Applicants To be eligible for these positions, along with a great attitude and the ability to hit the ground running, candidates must:Be an Australian Citizen over the age of 18 yearsBe available to prior to, after and on the 14 OctoberHave the ability to pass a National Police Check To express interest in these upcoming positions please submit your application by hitting “Apply for this Job”.

Click here to view more detail / apply for Expression of Interest – Referendum Support Roles - Asquith

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time  basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

Click here to view more detail / apply for Support Officer Logistics

On behalf of our client, we are seeking a highly skilled ICT Business Analyst.

As an ICT Business Analyst you will be a key figure in the further development of our own proprietary system. The role involves carrying out assessments and analysis of current ICT business processes and making improvements to increase efficiency and reduce costs.

The daily duties and responsibilities include:
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.
• Identifies, investigates, and analyses business processes, procedures and work practices;
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Collaborate with teams across the business to deliver high quality service outcomes
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 3+ years’ work experience in a business system analyst role or similar
• Communication & technical skills
• Problem-solving & critical thinking skills
• Excellent time management
• Ability to work collaboratively and independently as required
• Confidence to communicate with multiple stakeholders and to manage expectations

Salary - Salary being offered is commensurate with qualifications and experience and is between $100K - $150K

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.In the Bunnings Frame & Truss centres, we continue our long history of servicing the needs of Australian trades. Our product ranges from electrical, plumbing, landscaping and building jobs, sourced and supplied sustainability from different parts of the world. This creates great opportunities for you to build your career with us.Bunnings Frame and Truss continues to grow across Australia and with this brings new opportunities to join our close-knit family. Our newly established Frame and Truss Manufacturing plant in Minto (NSW) is now in phase two and looking for a Production Admin Support Officer.About the role:We have an exciting opportunity as a as a Production Admin Support Officer. Based at our BRAND NEW Minto Frame and Truss site, you will perform general office duties and support the Manufacturing Operations team both locally and regionally whilst maintaining and promoting a safe work environment.Expectations include the iteration and optimisation of administration processes to support lowest quartile cost manufacturing whilst exceeding customers’ expectations.What's involved:Play an active role in assisting to resolve health and safety issues and accurately report hazards and other health and safety matters to their leadership teamReviewing outstanding orders against supplier outstanding order reports and closing off completed ordersAnalyse systems and processes to improve cost/service efficiencies within the department.Liase between customer experience, technical and production/despatch departments.Ensure all customers receive a high-quality experience by maintaining a high standard and professional phone manner when communicating with customers and internal stakeholders.Greet and announce all visitors to the site, providing appropriate assistance.Perform general office duties and basic requests for immediate supervisors.Who we’re looking for:Attention to detailDemonstrated ability to deliver performance while maintaining a strong focus on safety and cultureStrong decision-making capabilitiesInspire and encourage team members to deliver Best ServiceExcellent telephone mannerStrong interpersonal skills along with the ability to communicate with various stakeholders across the businessOpen to new and work within a continuously improving environmentWhat you will get from us:Training, Development, and opportunity of career growthDiscounts in Bunnings and partnering RetailersYearly Health Checks, Mental Health Support, Flu Vaccine and other Health incentivesWork-Boots Re-ImbursementFinancial advice, Share Plan options, Travel and Car Rental DiscountsYou’ll be part of a workplace where you’ll feel like you belong. There’s so much on offer when…

Click here to view more detail / apply for Production Support Admin - Minto Frame and Truss

About the Opportunity

Salary range: $90K-100K annually


About the Role

As a Business Analyst, you will play a crucial role in identifying and analyzing business problems and opportunities to improve organizational efficiency, productivity, and profitability. Working on a full-time basis (Monday to Friday), you will collaborate with stakeholders from various departments to develop solutions that align with business goals.


Key Responsibilities

- Identify and analyze business problems and opportunities for improvement.
- Collaborate with stakeholders across departments to gather requirements and understand business needs.
- Develop and implement solutions to achieve business goals.
- Generate process documentation and reports to support decision-making.
- Translate data into actionable insights through effective communication.
- Collaborate effectively with cross-functional teams to drive projects and initiatives.
- Manage multiple priorities with attention to detail and follow-through on commitments.
- Apply business process improvement methodologies to optimize workflows.
- Familiarity with project management tools to support project execution.


Key Skills & Qualities

- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Attention to detail and ability to manage multiple priorities.
- Knowledge of business process improvement methodologies.
- Proficiency in data analysis tools, including Excel.
- Familiarity with project management tools.


Experience

- At least 2 years of experience in a business analyst role or similar position.
- Experience working with stakeholders across different departments to identify business problems and develop solutions.
- Experience with data analysis and visualization tools.
- Experience working with project management tools.


About The Company

Freedom Property Investors is the largest and fastest growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD’s.

We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.

We are privileged to have 25+ years combined experience between our two Founders, over 7,500 valued members, and over 250 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.

It is our mission to serve our valued members, earning over 1,400+ positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do.

Join Australia’s largest and number 1 Property investment team and contribute to our mission to help everyday Australians achieve their goals of Financial Freedom.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

Click here to view more detail / apply for APS3 Participant Support Officer - Warrnambool

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions.  For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY.  We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales  Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing  Stocktakes Invoicing  Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business  About You: To be successful, it is desirable if you can demonstrate: High quality customer service  Experience and a passion for sales  Ability to work in a team Demonstrate a keen interest in learning and building your expertise  Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded)  Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn!  We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn!  We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities.   The main parts of your role will be    Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

Click here to view more detail / apply for Individual Support Trainee Learn More Apply Now

Systems Analyst Your new company Australia's largest electrical transmission network operator. They manage and operate networks across Australia's three largest states across the eastern coast. You will be brought into the financial team to essentially work as a portfolio system admin for their project management software. Your new role Portfolio system management key responsibilities include;

Implementing and managing project management information systems.
Plan for system implementation and enhancement of existing project management
Scrum meeting with the developers to follow-up on development status, prioritise work and ensure software issues and bugs are fixed
Create test cases. Facilitate and participate in User Acceptance Testing.
Provide application training to end users and ensure systems are aligned to required standards
Workshop with different levels of stakeholders including senior management to assess functionality requirement

What you'll need to succeed

Experience in a similar role focused on systems administration, project or portfolio management and implementation of system.
Familiarity with management and implementation of major commonly known ERPs (e.g., SAP, Oracle, Ellipse etc).
Advanced Microsoft 365/ Microsoft Office Suite (including Project, Excel, Word, PowerPoint, Outlook, Access, and SharePoint)
Strong data management skills.
Strong stakeholder management skills.

What you'll get in return

Fantastic remuneration package (15.5% super!)
Work from home 3 days a week
RDO days (Get every second Monday off)
Employee Benefits
Career growth opportunity
Join a large enterprise organisation

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

ALTEREGO TECHNOLOGY PTY LTD ALTEREGO TECHNOLOGY PTY LTD is seeking an experienced to join our team. As a Business Analyst, you will be responsible for analyzing and documenting business requirements, conducting feasibility studies, and providing solutions to improve business processes. You will collaborate with stakeholders to gather and define project requirements, create functional specifications, and develop test plans. Additionally, you will assist in the implementation and support of business systems and applications. This role offers a competitive salary, flexible work hours, and opportunities for career growth. Join our dynamic team and contribute to the success of ALTEREGO TECHNOLOGY PTY LTD. Benefits Competitive salary package Flexible work hours Opportunities for career growth and development Collaborative and supportive work environment Exposure to cutting-edge technologies and projects Work-life balance initiatives Health and wellness programs Employee recognition and rewards Task & Responsibilities Advise on the feasibility and suitability of proposed Information Technology solutions and business processes to optimize business performance. Facilitate strong working relationships with key stakeholders to support collaboration, the exchange of information and issues management to build on existing relationships and influence outcomes. Identify and analyze any gaps in data and articulate in simple language, the context to which subsequent data models are formed. Work with business stakeholders to objectively and fearlessly review and remove outdated processes and system functions to optimize business transformation and create efficient end-to-end business processes. Determining the future and present business processes and maintain the quality of service and products. Build a strong, collaborative relationship with the Program, Project and 3rd Party teams. Assess and interpret information to formulate recommendations and provide specialist advice to enable the organization to achieve quality outcomes. Software and Hardware Asset Management. Software licensing and Hardware CMDB Management. Develops and maintains documentation of business processes using modern tools and methods to ensure that documentation remains a most useful resource Acquires a thorough understanding of the business and accumulates and formulates business needs, including functions, processes, workflows using such methods like conducting workshop, stakeholder interviews etc. Participates in testing activities in test environment and product quality Contributes in designing the processes and coordinating this work with the software development team Writes test scripts to gauge compliance with requirements across network and Standard Operating Environment (SOE) solutions as required Proficient in using the Agile method as a Business Analyst Establishes relationships and discusses with teams across the business and across multiple groups of people (internal and external) at various levels Describes a problem statement, impact of the problem on business and anticipates customer experience from a proposed solution Identifies and describes scope of work, decomposes the scope consistent with the selected approach and provides estimates for each activity Examines user requirements and prepares objects to enhance the understanding including workflows, storyboards, user stories and interface design Qualification & Experience Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, or related field Proven experience as a Business Analyst in the ICT industry Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work effectively in a team and independently Knowledge of business analysis methodologies and tools Experience in software development life cycle (SDLC) and Agile methodologies Familiarity with business process modeling and data analysis techniques Certification in Business Analysis (e.g., CBAP) is a plus About Company Alterego is the comprehensive IT solution under one roof.  Whether we advice IT solutions or maintain infrastructure for you, provide tailor-made software solutions for your needs or transform your IT setup to the next level; Alterego does it with utmost perfection. With a profound experience in managing diversified IT solutions, we have developed a better insight in the niche. We work with your team and conceive solutions that pull the maximum value for you. We provide a team of diligent architects and designers who can bring the perfect solutions regardless of the size and type of your work environment. Salary: $80000-140000 Job Publish: 21-12-2023 Job Expire: 20-01-2024 Please click to View more detail / apply .

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity.    Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen).  Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

Click here to view more detail / apply for RoadTek - Certificate III Business Traineeship – Project Support Trainee

Role: Salesforce Test Analyst
Work Location: Sydney / Melbourne.
Role type: Full-time / Contract
Salary range: A$ 80,000 - 120,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & Responsibilities:

• Designing, developing, and executing comprehensive test plans and test cases for Salesforce applications, features, and integrations.
• Create detailed, comprehensive and well-structured test plans and test cases.
• Identifying, documenting, and reporting defects and issues, and collaborating with developers to ensure timely resolution.
• Conducting functional, integration, regression, and performance testing to ensure a seamless user experience.
• Working closely with cross-functional teams to understand business requirements and translating them into effective testing strategies.
• Contributing to the creation and maintenance of testing documentation and artifacts.
• Participating in continuous improvement initiatives to enhance testing processes and methodologies.

Skills & Experience required:

• 5+ years of work experience in Quality Assurance roles with automation testing experience.
• QA Expert in the Salesforce.com platform.
• Proficiency in Salesforce testing methodologies, including unit testing, integration testing, and user acceptance testing.
• Hands-on experience with testing tools and frameworks specific to Salesforce, such as Selenium, Apex Test Framework, or equivalent.
• Solid understanding of Salesforce declarative tools, including Process Builder, Workflow Rules, Flows, and Validation Rules.

Interested applicants please send your updated CV to [email protected]

Role: Salesforce Business Analyst
Work Location: Sydney
Role type: Permanent
Salary range: A$ 80,000 - 100,000 + super (based on relevant experience)

About Organisation:
TechForce Services(www.techforceservices.com.au) is a fast-growing Australian cloud technology consulting company that simplifies cloud technologies for its customers. We work across the entire Salesforce implementation spectrum, building custom applications and integrating the platform with other on-premise or cloud-based systems. We engage with a wide variety of organisations and industries including government, financial services, education, manufacturing, travel, sports and not-for-profit.

Duties & responsibilities:

• Analyzing the existing documentation landscape, identifying gaps, and estimating the effort required to complete necessary documentation.
• Collaborating closely with the project team, including Business Analysts, Salesforce Architects, Salesforce Developers, and Integration Subject Matter Experts (SMEs).
• Leading the effort to develop comprehensive documentation, ensuring it aligns with best practices and meets the needs of the project.
• Leveraging your Salesforce Development background and functional expertise to guide the team towards effective documentation and development processes.
• Acting as a catalyst for change by spearheading the transition of documentation from development to production services.
• Providing valuable insights and recommendations for achieving excellence in Salesforce Development best practices.


Key Skills & Experience requirements:

Proven business analysis experience with the ability to gather and document requirements and translate to the technical team and/or the business
You have worked on Salesforce projects previously and understand the platform, its potential, and its limitations.
Experience working with Salesforce Developers and clearly communicating business requirements to the technical Salesforce team and Salesforce Platform Owner
Participate in change activities and adopt new ways of working to support organisational changes required to create and sustain IT & technology capabilities
Continually look at business and system improvements to ensure continual innovation


Interested applicants, please share your CV to [email protected]

Position: Business Analyst Lead – Enterprise-level eCommerce
Location: Australia - Sydney

We are currently looking for a bright, and tenacious Business Analyst Lead (BA Lead), who is familiar with SAFe Agile methodology, and experienced with eCommerce.

• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have requirement.
• Previous experience managing remote/offshore teams is an advantage.
• Working knowledge of micro-services/headless architecture and CMS/DXP platforms (Sitecore, Kentico, Optimizely, Drupal, etc.) will be an advantage.
You love collaborating with a large team, handling multiple stakeholders with large-scale scope, and are experienced in delivering complex, enterprise-level IT projects.

Key Deliverables and Responsibilities:
• Analyze, design, and document technical solutions to meet the business objectives
• Conducting client research and analysis of the current technology stack in use capability
• Lead platform-agnostic discoveries and suggest the best-fitting solutions which are logical, meet business needs, and are platform appropriate
• Develop relevant training / user documentation for both internal and external stakeholders
• Liaise with developers to develop technical outcomes based on user needs
• Leading re-platform projects for eCommerce platforms end to end
• Create, own, and manage functional scope
• Understand the client's business needs and process
• Help our clients with building their road maps and backlog grooming of requirements

Qualifications & Experience:
• Strong working knowledge of at least one of Magento, Commercetools, BigCommerce, Shopify Plus, Salesforce Commerce Cloud is a Must-Have.
• Have 2+plus years of BA Lead experience in a digital agency setting - eCommerce is a must.
• Strong facilitation and communication skills across business and technical audiences
• Experience writing detailed business documents clearly describing the problem, the scope of work and the best solutions for the client
• Experience presenting ideas and proposals to stakeholders
• Understanding of eCommerce internationalization and Australia complexities: content in multiple languages, country-specific product availability, and tax & payment processing
• Experience in the use of JIRA and other Atlassian services.
• Be comfortable organizing and running both client and supplier meetings.
• Possess excellent written and verbal English communication skills, with the ability to effectively communicate with internal team members across multiple levels, in Australia and Vietnam, building trust in your abilities to get the job done effectively.
• Be a team player, mentor, and support team members.

This role and the individual are fundamental to SmartOSC. We provide other training opportunities to ensure you and the team can best serve our clients while ensuring you can continue to grow your skill set.

Reporting and Ownership
• Reports to SmartOSC ANZ’s Head of Delivery

Office-based is preferred, however, can consider a Hybrid working arrangement for the right candidate.

Disclaimer:
The above information is intended to describe the general nature and level of work assigned to the employee(s) assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all required responsibilities, duties, and skills.
Management may include or reassign any other duties or responsibilities as required by the business.

About us:? ?Established in 2006, SmartOSC is a premium, full-service e-commerce development agency. The company's portfolio includes more than 500 clients worldwide, including many premium brands: ASUS, Nestle, SpaceX, Lotte, Courts, PayPal, LGE, Johnson & Johnson, Unilever, Smartbox, Mitre10, Toshiba, RICOH, and Radio Rentals.

As of November 2022, SmartOSC acquired a global presence with almost 1000 employees and offices in Vietnam, Australia, Thailand, Singapore, Japan, Korea, Indonesia, the UK, and the US.

SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed services. The company's technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely, and Salesforce Commerce Cloud.

For additional information about SmartOSC, please visit ?http://www.smartosc.com/

Senior Analyst opportunities available in our investment, divisional, planning, forecasting, and group performance reporting teams.  

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Senior Associate/Senior Analyst level supporting our financial services teams.

Please note – This is an Expression of Interest; it is still strongly encouraged that you still apply for other roles in our business.

See yourself in our team

The purpose of the roles is to help deliver the strategic agenda for FR&A. This will involve delivering value-adding, insightful reporting and analysis to the Board, CEO, CFO, ELT, Executive General Manager Group Finance, and Group Treasurer, Investment bank, relating to the strategic direction and performance of the Group.

Your responsibilities are varied, ranging from being the key business partner in Group Finance for selected Business Units and Subject Matter Experts, ensuring the successful co-ordination, execution and delivery of the monthly financial dashboards, quarterly trading updates, and semi-annual results for the Profit Announcements, to providing ad-hoc value-add analysis to FR&A’s key stakeholders.

Key duties could include:

• Investment spend forecasts and insights for senior management as well as reporting on the effectiveness and efficiency of the investment portfolio and resources.

• Successful co-ordination, execution and delivery of the Group's monthly “flash” result to the CEO and CFO

• Successful co-ordination, execution and delivery of the monthly financial dashboards to the Executive Leadership Team, CEO and the Board

• Assist in the preparation of external results reporting on the investment portfolio and preparation of Annual Operating Plans and Quarterly Business Review memos.

• Ad hoc analysis of the project delivery workforce and allocation of funding with focus on optimisation

• To provide independent review of strategic equity investments and transactions and advice to the Group CFO

• Engage and partner with stakeholders across various parts of the Group.

Your experience could include:

• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

• Strong analytical, problem-solving skills, and commercial acumen

• Excellent communication and stakeholder management

• Exceptional attention to detail

• Advanced MS Excel and PowerPoint skills

• Demonstrated ability to manage multiple deliverables simultaneously.

• Innovative and able to drive results.

• CA/CPA/CFA/ACCA qualified and Big 4 background preferred (could be from a deals, audit or performance reporting background)

What’s next?

Our team is looking to connect with Fina professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest and learn more about current opportunities. We will be in contact with suitable candidates.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

Advertising End Date: 21/01/2024

"At CommBank we are proud to support flexibility, let's discuss what this means for you"

Express your interest in joining CBA in an FP&A capacity!

Whilst this is an Expression of Interest, we strongly encourage you to still apply for other roles in our business.

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Analyst level supporting our Retail Bank, Business Bank and Institutional Banking and Markets.

Analyst roles within the CBA team work closely with senior management and staff across all divisions of the Group. Express your interest today for a role and begin your journey to joining the #commbanklife.

Do work that matters

• Consolidation of monthly revenue and expense information

• Assist with month end processes and submission

• Provide in-depth analysis of various expense items

• Provide timely responses to ad-hoc business request

• Providing a strong control focus including DQ reconciliations

• Develop a strong understanding of your business unit

• Contribute to the budgeting and forecasting process, including liaising with offshore counterparts

• Develop and improve the format, structure and content of management information provided

• Understand and suggest improvements to the data collection and dissemination process

We’re interested in hearing from people who have

• CA / CPA qualification or working towards

• Business related degree (commerce, economics, business, finance, accounting)

• Demonstrated experience in accounting and financial management (e.g. budgeting, forecasting, performance reporting and analysis)

• Well-developed numeracy and analytical skills: identifying key issues, trends and themes

• Strong data analytics, MS Excel and SQL knowledge, highly desirable

• Good commercial acumen and attention to detail

• Understands business drivers to provide genuine business valued output and analysis

• Actively builds relationships within and across business streams, functional areas and regions

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

What’s next?

Our team is looking to connect with Risk professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest and learn more about Finance Analyst opportunities. We will be in contact with suitable candidates.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

Advertising End Date: 21/01/2024

The Programmer/Analyst’s role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Programmer/Analyst will also research, design, document, and modify software specifications throughout the production life cycle.

Knowledge & Experience
? Excellent understanding of coding methods and best practices.
? Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.
? Hands-on experience developing test cases and test plans.
? Knowledge of applicable data privacy practices and laws.
? Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
? Flexible and adaptable in regards to learning and understanding new technologies.
? Strong written, oral, and interpersonal communication skills.
? Ability to conduct research into software-related issues and products.
? Highly self-motivated and directed.
? Keen attention to detail.
? Proven analytical and problem-solving abilities.
? Ability to effectively prioritize and execute tasks in a high-pressure environment.
? Ability to work both independently and in a team-oriented, collaborative environment.

Responsibilities Strategy & Planning
? Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.
? Analyze and assess existing business systems and procedures.
? Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
? Assist in defining software development project plans, including scoping, scheduling, and implementation.
? Research, identify, analyze, and fulfill the requirements of all internal and external program users.
? Design, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
? Administer critical analysis of test results and deliver solutions to problem areas.
? Generate statistics and write reports for management and/or team members on the status of the programming process.
? Develop and maintain user manuals and guidelines.
? Train end-users to operate new or modified programs.
? Install software products for end users as required

Key Responsibilities:

Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
Good working knowledge in RP2.4 version or above.
Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
Implement integration plans/scripts to validate that application changes meet technical specifications.
Responsible to troubleshoot/resolve incidents and business support item.
Participate in technical reviews at appropriate stages of development.
Perform application support tasks like- systems support, security reviews, & maintenance tasks.
Participate in production support/pager duty rotation including weekend and off-hour support coverage.
Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.

Technical Skills:

Having good knowledge in production support working experience in using technical skills,
Oracle DB - PL SQL/ SQL server
RP2.4 version or above
Shell scripts
Unix
Control M scheduler
Application networking
Web UI or browser-based application

Must-Have/Mandatory

Good analytical & troubleshooting skills
Ability to work under pressurized environments
Good communication (Oral, Verbal & Written) skills
Set of Technical skills mentioned above
Self-driven, proactive team player

Good-to-Have/Desirable

Relevant certifications
ITIL/ production support background
Interpersonal skills
Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

We currently have exciting opportunities across our Deal Advisory division at the Analyst and Executive/Senior Consultant level.
Debt Advisory Services
Borrowers need to realistically appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy. Our Debt Advisory Services team supports clients to appraise the nature of their present banking relationships, evaluate alternatives, understand their true cost of capital, and approach debt in the context of an effective overall capital management strategy.
Strategy
Our Strategy team help clients solve their most complex problems and make clear strategic choices that set them up to execute with confidence and deliver results. We bring together a range of disciplines in a diverse and multidisciplinary team to support strategies that are grounded in rigorous analysis, actionable insight, stakeholder perspectives and industry experience.
Transaction Services
Our Transaction Services practice is made up of passionate people who offer high-quality clear-eyed analysis, strategic focus and disciplined execution to help clients renew and transform their enterprises. The team are recognised leaders in modelling and provides a range of services covering strategy modelling, deal modelling, operational modelling and MI, corporate planning and budgeting, and Supplier evaluation.
Valuations
Companies require reliable valuations to underpin transactions for transactions, tax, accounting, and financial reporting reasons. Our Valuation Services group offers technically sound, commercially focused independent valuations for specific client needs. Our forward-thinking and strategic team help clients formulate appropriate business objectives and strategies, tailored to individual client needs.
Mergers and Acquisitions
KPMG’s M&A practice is one of the largest and most successful M&A businesses in Australia with an enviable list of completed transactions across a broad range of industries including technology, consumer markets, healthcare, industrial markets and mining (services). Our M&A practice prides itself on providing independent corporate advisory services across a range of transactions including acquisitions, divestments, mergers, takeovers and capital raisings.
Financial Modelling
KPMG’s Financial Modelling team helps clients build bespoke financial, business and cost models that are flexible, robust, accurate and easy-to-use. Our team creates clear reports that can deliver tangible business benefits. Financial modelling assists the decision-making process for investment appraisals, transactions and deals, operational performance improvement and monitoring, financial restructuring and costing and pricing.
Restructuring Services
KPMG's Restructuring Services team sits within the Deals, Tax and Legal division helping clients across a diverse range of industries confronted with difficult challenges to improve and restore value.
Enterprise Deal Advisory
We can help clients get the most value out of a deal by providing objective advice across all stages of the transaction – from strategy development and target identification to implementation. We also work with clients to evaluate financing options and structure debt solutions that give them the financial flexibility they need to deliver on their growth plans.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems
• You enjoy working in the details, with a proactive attitude towards accuracy and deadlines
• You are a project management pro, with a love of big-picture thinking and the skills to see projects from beginning to end; such as establishing project details, performance measurement baselines, key milestones, work breakdown structures, and resource planning.
Your Experience
We are seeking individuals at the Analyst, Associate, Senior Associate and Executive level to join our Deal Advisory team, with the below skillsets:
Debt Advisory
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• Preference for current experience in securitisation transactions from a client facing role within a major Bank, Advisory firm, Investment Bank or commercial environment
• Ambition and passion for a career in the commercial environment and corporate finance.
Transaction Services
• A relevant tertiary qualification in Commerce or similar, with a strong academic record and ability to commence / continue relevant post graduate studies (CFA, CA, Master’s in Finance)
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial
• Transactions Services or Audit experience is highly advantageous.
Valuations
• Experience in excel-based financial analysis and advantageous if you have financial modelling capabilities
• A degree in Commerce or Finance and/or a professional accounting or finance qualification is expected and one to three years’ experience in a valuation or similar commercial environment will be beneficial.
Strategy
• Exceptional analytical and quantitative problem-solving skills, and structured thinking skills combined with creativity
• Strong numerical capabilities combined with sound commercial acumen, with the ability to review and assess large volumes of technical data and distil the key strategic insights
• Experience working for a recognised consulting firm, or central strategy/corporate development team.
Financial Modelling
• Demonstrated experience building complex financial models supporting infrastructure or M&A transactions, and strong knowledge of Microsoft Excel
• Tertiary qualifications in commerce, law, economics, engineering or other relevant subjects and have outstanding academic transcripts
• Relevant professional experience likely gained in a Chartered Accounting firm, law firm, management consultancy, engineering consultancy, corporate advisor, investment bank, project finance team of a commercial bank, infrastructure fund, construction firm or within Government
• Relevant experience with M&A transactions and/or major projects, such as in the transport, social infrastructure, energy, mining, resources, or property sectors.
Mergers & Acquisitions
• Diversified M&A transaction experience preferably within a Big 4, corporate development team and/or investment banking/boutique firm
• A degree in business, commerce/accounting or a relevant discipline including CA and/or CFA qualifications
• Ability to help lead the day-to-day execution of a full cycle M&A transaction
• Exceptional networking and client skills coupled with the ability to identify business opportunities and develop engagement pipelines.
Enterprise Deals Advisory
• A degree in Commerce or Finance and ideally a professional accounting qualification
• Strong technical skills backed by a commercial flair and ability to interpret financial models
• Experience of data & analytics in a deal context.
Restructuring Services
• CA qualification or working towards completion, and degree in business, commerce/accounting or a relevant discipline
• Exposure to informal turnaround or restructuring engagements
• Prior insolvency experience across the range of formal appointments
• Proficiency in using Excel to interpret data and generate insights.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
Please note, the salary ranges $60k - $100k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

At KPMG Australia, we work with some of the most exciting, innovative, and important businesses in Australia. We have entered an exciting period of growth and we are looking for incredible and diverse individuals to join our supportive Audit division in Australia.
Your Opportunity
Due to exciting growth, we are seeking talented individuals to join our External Audit practise at KPMG. We are open to full-time/part-time/casual/max-term/flexible working options.
IT External Audit
Our IT External Audit team assists our clients to meet their IT External audit requirements and timelines. We work as an integrated business and as part of a larger multi-disciplinary team. The team draws on a diverse and dedicated group of people, powerful KPMG methodologies, innovating capability and assets, and global resources to support our clients in achieving the right milestones.
Audit & Assurance: External Audit
Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry.
How are you extraordinary?
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.
• You are a kind and compassionate leader with a passion for continually growing your leadership skills to get the best out of a diverse and multidisciplinary team.
• You are a people-person with a love of sharing your Audit and Assurance insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more.
Your Experience
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
IT External Audit
• Experience in assisting clients meet their IT External audit requirements and timelines.
• Supporting engagements in the preparation of clear and concise IT External Audit reports.
• Providing technical knowledge, direction, and training to engagement team members.
• In a leadership role, manage small teams and oversee the planning and execution of IT External Audit client engagements
• Supporting business proposals and business development activities by assisting in the identification of new target clients, building business relationships, and developing/presenting proposals/findings
• An innovative mindset and passion for problem solving enabled through technology.
Audit & Assurance: External Audit
• Experience leading, managing and executing advisory related engagements of high-profile clients and all aspects of audit delivery, client service and business development.
• Providing technical knowledge, direction, and training to engagement team members.
• Experience working across Private and Corporate clients is desired.
• Qualifications in CA/CPA and CISA/CISM/CRISC, and strong IFRS skills, will be viewed favourably.
Please note, the salary ranges $60k - $100k+ with respect to your level of experience.
We are hiring for the following employment types: Casual, Max-Term Full-Time, Max-Term Part-Time, Permanent Full-Time & Permanent Part-Time.
We also have offices in the following locations:
• Sydney
• Melbourne
• Brisbane
• Perth
• Canberra
• Adelaide
• Hobart
• Gold Coast
• Darwin
• Townsville
• Parramatta
• Wollongong
• Newcastle/Hunter Region
• Geelong

Qualifications
Specific qualifications are mentioned above

We are seeking interest from an experienced individual who would like the exciting opportunity to work as a Systems Analyst.

• High Impact Role
• Dynamic
• Competitive Salary

Full Job Description

If you are looking for an opportunity that will motivate and excite you to go to work every single day…
This is an incredible opportunity for you to take the next step in your career as a Systems Analyst. As a high performing Systems Analyst, you will be able to proactively contribute to a team and help the business excel.

• You will earn a competitive salary and be and supported in your continuing professional development.
• You will be joining a highly supportive and collaborative team.
• Location: Sydney, NSW

Your Key Responsibilities will include:
• Reviewing technical requirements and specifications from third party providers of the business to provide an in-depth documentation based on the business needs.
• Assist in analysing the different brands of the business related to inconsistent reports due to a decrease or increase in service and document improvements to the system:
• Conduct analysis on existing systems to determine if there is a need to develop new systems or current systems have the right functionalities that are required for the brands;
• Provide feedback to developers on what needs to be developed to satisfy end user needs. This includes providing insights and assisting with the decisions made in the project system;
• Schedules and conducts training/handovers of the new functionalities shipped to our end-users;
• Use Jira to notify developers of tested fixes in the systems and also suggest new features in existing systems to maximise user retention.
About you:
• At least 3+ years of demonstrated experience as a Systems Analyst.
• Strong analytical skills.
• Excellent technical skills and enthusiasm to continue to develop them.
• Attention to detail and problem-solving skills.
• Project management skills and teamwork skills.
• Written and verbal communication skills.
• Interpersonal skills.

If this sounds like you and you would like to know more, please contact us at
[email protected]

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Your Role
You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and requirement; as well as providing specialist complaints advice and ongoing maintenance and promotion of the Chubb risk and compliance framework for Australia and New Zealand.

Your Responsibilities
- Investigate, analyse and prepare determinations of complaints for Internal Dispute Resolution (IDR) in Australia and New Zealand;
- Prepare External Dispute Resolution (EDR) responses for the Australian Financial Complaints Authority (AFCA) and New Zealand’s Financial Services Complaints Limited (FSCL);
- Liaise with AFCA/FSCL where appropriate;
- Attend EDR Conciliation Conferences in order to reach negotiated settlements with customers/ their representatives;
- Refer IDR determinations to the Dispute Resolution Committee (DRC) to assist in determining the outcome of both retail and wholesale disputes;
- Liaise with business units to coordinate and deliver effective handling of complaints;
- Adhere to timeframes contained within the General Insurance Code of Practice. the New Zealand Fair Insurance Code and ASIC RG 271;
- Maintain thorough and up to date records in respect of assigned complaints;
- Identify and draft ‘Learning Points’ in respect of issues, themes and trends arising from complaints for reporting purposes;
- Conduct root cause analysis of complaints in order to identify ways to minimize complaints;
- Identify any possible breaches of relevant legislation, regulations and obligations by the business
- Identify and report Compliance incidents and breaches;
- Identify and escalate complaints which may be a potential media or legal threat to Chubb;
- In addition to the duties and responsibilities set out in this position description, the employee shall carry out any other reasonable work-related requests made by the employer.

Your Skills & Experience
- Tertiary qualification in law, commerce, accounting, business or similar is desired
- Knowledge of Financial Services regulatory compliance
- Complaints and dispute resolution experience and/or industry experience within banking, finance, insurance or superannuation (claims handling experience would be beneficial in understanding the process)
- Analytical skills- ability to solve complex problems and have a solution focused mindset
- Excellent oral and written communication skills
- Excellent attention to detail
- Ability to multitask and adhere to deadlines and work in a changing environment
- Ability to work autonomously and collaboratively
- Highly organised and possess great time management skills
- Ability to manage customer and stakeholder expectations;
- Proficiency in Microsoft Office Outlook, Word and Excel.

Applications Open: 15th of December 2023
Applications Close: 15th of January 2024

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

Click here to view more detail / apply for TMD Technical Support Officer

Description Title:- Lead Support Engineer Length:- Permanent  Location:- SydneyMust be an Australian Citizen or PR.  Please do not apply if you are not based in Australia Key Responsibilities: Oversee the Enterprise Data Warehouse (EDW), ensuring data availability in the EDW to back business objectives. Support BAU enquiries on data and reports out of the data warehouse. Upholding data security and IT standards for the EDW. Managing EDW user support mechanisms including issues handling and monitoring - providing adept support in resolving service disruptions. Managing eternal developers and database administrators . Encouraging skill development, especially in platforms like Azure. Execution of other initiatives - support to business areas, support for regulatory Other Responsibilities: Collaborate with IT to transition from on-premises data warehousing to Azure cloud architecture, emphasizing a modern, streamlined approach. Lead the rejuvenation of data processes, aiming to minimize reliance on stored procedures and focus on efficient, scalable architectures. Offer expert guidance on coding practices, ensuring quality through code reviews. Guide both internal and external developers on the best practices and execution strategies for the rejuvenation of data processes. Represent the data team in Clearview forums, advocating for data-driven decision-making. Lead the data team's invovement in the systems migration initiative. Key Skills/About you: Programming Expertise: In addition to SQL, proficiency in at least one other major programming language. Communication: Strong communication skills with the ability to lead meetings and convey complex information clearly. Stakeholder Management: Adept at collaborating with both technical and non-technical stakeholders, ensuring alignment and understanding. Cloud Architecture: Some hands-on experience or theoretical knowledge in cloud solutions and migration strategies is advantageous. Database Expertise: Solid experience in database design, development, and management. Previous experience in a data or related team. Knowledge of data privacy and security practices Code Management: Demonstrated experience with version control. Industry Knowledge: Knowledge of Financial Services would be advantageous, though it's not mandatory. Leadership: Demonstrated ability to lead self and others and the ability to respectfully challenge and provide feedback. If you would like more information please contact Conor Smyth [email protected]

Click here to view more detail / apply for Lead Support Engineer