Atlam Group

Customer Experience Support Manager

Full-time

Carrara, Queensland

Customer Service

8 months ago

We are looking for an experienced Customer Experience Support Manager to join our Customer Experience team at ABI Interiors on a full-time basis. You ..

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Atlam Group

Desktop Support Officer

Full-time

Brisbane, Queensland

Customer Service

8 months ago

Due to growth in both our domestic and international ventures, we are currently looking for a Helpdesk & Desktop Support Officer to join our team in B..

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Atlam Group

Learning and Development Support Officer

Full-time

Townsville, Queensland

Education / Training

8 months ago

HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a tempora..

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Atlam Group

Learning & Development Support Officer

Full-time

Townsville, Queensland

Education / Training

8 months ago

About the company: Join the largest government authority in Northern Australia! Our client has a great opportunity for a Learning and Development Su..

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Atlam Group

Hospital Leadership Support Officer - Mackay

Full-time

Mackay, Queensland

F&B / Tourism / Hospitality

8 months ago

Hospital Leadership Support Officer - Mackay Apply now Job no: 500235 Work type: Permanent Location: Mackay Categories: Administration About the role ..

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Atlam Group

Business Support Officer

Full-time

Brisbane, Queensland

Business Management / Project / Planning

8 months ago

• Work for a growing global company committed to ongoing development • Convenient Brisbane CBD based role | Easily accessible by public transport ..

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Atlam Group

Sales Support Advisor

Full-time

Moranbah, Queensland

Sales / Marketing

8 months ago

Sales Support Advisor Apply now Job no: 495601 Work type: Salary Location: Western Australia Categories: Corporate/Shared Services About the Role Due ..

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Alcoa of Australia Limited

Senior Accounts Payable Analyst

Full-time

AU PEL Bindjareb Regional

Others

8 months ago

Shape Your WorldAt Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan ..

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

Seeking a role where you can make an impact and drive new process improvements? We have an opportunity for an out of the box thinker, a passionate problem-solver that is seeking their next step in their Finance career!

Reporting into our Accounts Payable (AP) Business Owner and joining the wider AP team that are at our Bindjareb office in Pinjarra, you will provide functional expertise in all AP related matters including systems, processes, and controls.

In addition, your key purpose and responsibilities will be:

Actively seeking out issues and identifying gaps along the RTP flow path where you’ll develop and implement effective solutions to support with continuous improvement.
Leading a variety of AP activities including actioning invoice holds and control reports, ensuring GST compliance, resolving invoice queries, and keeping procedures up to date.
Supporting all internal and external audit and compliance activities that involve providing required and information as requested.
Working collaboratively with your team and provide training and guidance where required whilst covering the role of your supervisor when the opportunity arises.
Building positive relationships with internal and external stakeholders by providing an exceptional customer experience journey.

About you

To play a part in our ongoing success we are seeking someone with:

A background in Finance specialising in Accounts Payable.
Tertiary qualifications in Commerce / Accounting would be considered desirable.
Previous exposure working within a large organisation demonstrating the ability to manage high volume invoices and balancing multiple priorities effectively.
Strong knowledge of end-to-end RTP processes with an understanding of business controls and compliance.
A self-starter approach and an analytical way of thinking that delivers out of the box initiatives and solutions to improve existing processes.
Proficient in using Oracle ERP or similar with the capacity to learn new systems efficiently.
Leadership attributes that will support team development and performance.

What’s on offer?

An attractive remuneration package that recognises the skills and experience you will bring to the team.
A yearly performance bonus to reward your contributions.
Enjoy additional time off with a month leisure day every 4-week period.
A flexible workplace offering a hybrid work arrangement utilising our Flexible First initiative.
Career development opportunities with further training and education assistance.
Enjoy 16 weeks paid primary parental leave and 3 three weeks for secondary carers.
Access to the Alcoa Live Well program with a selection of health & wellbeing discount offers to help you live your best life!

Applications close
Sunday, 24 March 2024

Additional information

Interviews may progress prior to the closing date, although all applications will be considered.
You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

#LI-JR1

About the Location

As an Alcoan you are part of a global team committed to advancing sustainability and delivering excellence and innovation. We invented the industry and today we are redefining what it means to be a sustainable aluminium company from mines to metal. Join in and become an essential part of our purpose: to turn raw potential into real progress. We believe in inclusion, diversity and enabling all employees to grow and develop their careers with us, where they can pursue their passions. The power is in your hands to shape the things that matter to us all.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.   

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career! 

Your work. Your world. Shape them for the better.

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Allegro Funds

Operations Support Officer

Full-time

GE_AU QLD Murarrie 21 Met

Customer Service

8 months ago

About Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We..

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.t eamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond

About the role

This opening is for a Transport Administrator / Customer Service Officer to join our team in Murarrie
This is a Full time, Permanent Role. The working hours for this role are 10:00 – 18:00
Manage customer and client freight queries with key clientele
Respond to phone calls and emails from customers and resolve queries in a prompt manner
Follow up customer and customer store calls to ensure delivery and pick-up times are met
Using our systems and software to complete routing tasks, in order to organise driver runs and align them to our delivery deadlines
Extract data from spreadsheets in order to coordinate our driver runs
Use your knowledge of the Brisbane region to organise drivers and coordinate runs effectively and efficiently
Reschedule any urgent deliveries directly with customers and re-route drivers where necessary
Support our drivers when required to ensure high levels of fleet presentation
Utilise our systems to complete administration and data entry tasks
Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
Educate customers on how to use our self-service platforms effectively.
Manage various spreadsheet trackers, reports and other compliance documents in order to cleanse, update and maintain them on a regular basis

What you’ll bring

A high attention to detail
Strong Data Entry Skills
A sense of empathy and a passion for Customer Service
The ability to prioritise tasks efficiently
A strong attention to safety
Previous experience in a similar role (preferred but not mandatory)

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.

An inclusive workplace, works for everyone

Our recruitment process

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

Quick Apply

Atlam Group

Management Accountant Support Officer

Full-time

Rockhampton, Queensland

Customer Service

9 months ago

About this Opportunity Continuing, Full Time Finance and Legal Directorate CQUniversity Rockhampton Higher Education Worker Level 6 Total Remunera..

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

10 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

Click here to view more detail / apply for Support Services ManagerArcherfield, QLD

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AtlamGroup

Executive Support Assistant

Full-time

Brisbane, Queensland

Customer Service

10 months ago

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period. A great opportunity for a..

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

10 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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AtlamGroup

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time

Emerald, Queensland

Sales / Marketing

10 months ago

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been pr..

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY. We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing Stocktakes Invoicing Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business About You: To be successful, it is desirable if you can demonstrate: High quality customer service Experience and a passion for sales Ability to work in a team Demonstrate a keen interest in learning and building your expertise Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded) Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

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AtlamGroup

RoadTek - Certificate III Business Traineeship – Project Support Trainee

Full-time

Warwick, Queensland

Business Management / Project / Planning

11 months ago

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desi..

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity. Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen). Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

Click here to view more detail / apply for RoadTek - Certificate III Business Traineeship – Project Support Trainee

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

Quick Apply

Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

Quick Apply

AtlamGroup

ICT Service & Support Officer

Full-time

Brisbane, Queensland

Customer Service

11 months ago

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power ..

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

Click here to view more detail / apply for ICT Service & Support Officer

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HQ Migration Solutions

Behaviour Analyst

Full-time

Arundel, Queensland

Others

11 months ago

About the CompanyAt AEIOU Foundation for Children with Autism, we have a simple yet sincere goal: to provide early intervention that enables children ..

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AtlamGroup

Blast Crew / Support Shotfirer

Full-time

Rockhampton, Queensland

Customer Service

11 months ago

Platinum Blasting Services is a team of can-do individuals, our growth journey over the past decade has been nothing short of extraordinary. Today, we..

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STEP AHEAD EMPLOYMENT PTY LTD

Residential Support Worker -No Experience

Full-time

Durack, Queensland

Customer Service

11 months ago

About the roleWe are seeking a compassionate and dedicated Residential Support Worker to join our team. As a Residential Support Worker, you will play..

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STEP AHEAD EMPLOYMENT PTY LTD

Family Support Worker (Entry Level)

Full-time

Labrador, Queensland

Customer Service

11 months ago

We are seeking a compassionate and dedicated Family Support Worker to join our team. As a Family Support Worker, you will play a vital role in support..

Quick Apply

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