A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023.

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to improve access to healthcare by helping Australians find and connect with all primary care providers. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

Our Customer Support Consultants are the first point of contact for our Customers experiencing technical issues or requiring general support. Our Support team delivers first class service to ensure that our customers get the most out of Healthengine. 

Responsibilities:

• Provide general and technical support to our customers, via phone, email and/or chat
• Offer our customers information about new and existing products and services
• Identify and respond to technical challenges and troubleshoot accordingly
• Search for opportunities to provide value-add services to our customers
• Consistently deliver outstanding customer experiences

• Collect insight and feedback about our products from our customers, and report back to our product teams
• Escalate customer issues with data and evidence to be quickly resolved 

 

About You

We’re looking for someone who possesses the following skills and experience:

• 2+ years experience in a Senior Customer Service role
• Background in a technical helpdesk role is highly desirable
• Professional, courteous verbal and written communication
• Solutions focused and outcomes driven with an ability to teach and add value to the customer
• Strong organisational skills and an ability to multitask

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• Hybrid workplace, balancing work from home and office 
• Good mix of virtual and on-site events and celebrations, because we know how to have fun
• Unlimited access to thousands of courses in the Go1 Learning Hub
• Fully stocked kitchen including coffee on tap and subsidised vending machine in our Perth space
• Discounts, salary sacrifice and packaging options through our benefit partners
• Extra leave so you can recharge and focus on your wellbeing 
• Workplace wellness program, including additional leave entitlements for a healthy work-life balance
• Support for you when it comes time to grow your family with paid parental leave

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Nine is currently seeking an expression of interest for an enthusiastic and self-motivated applicant to join its Broadcast Technology Support team in providing technical and operational support across its production facility located in Perth.

The position of Broadcast Technology Support Analyst is a full time, rotating shift role covering 7 days a week. The purpose of this role is to:

• Serve as the initial point of contact for internal customers, handling their inquiries via phone calls and ticketing systems. 
• Proactively identify and address any issues raised by internal customers
• Analyse problems and determine if they can be resolved independently; or escalate complex issues 

The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated, up to date, technical broadcast systems including:

• Studio Automation
• Live Studio Production 
• Post Production and Non-linear editing systems
• Digital Asset Management
• Digital News Gathering 
• Video Contribution, Distribution and Encoding 
• Master Control Facilities

This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment. As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following: Greeting and building rapport with patients. Assisting them with bookings and consultations. Doing the initial hearing checks. Ensuring every patient's visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia! They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity. The Customer Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing. Description A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in our client's Rockingham, WA, location. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients. Provide a high level of customer service at all times. Greeting and liaising with customers upon arriving at the clinic Doing initial hearing screenings that are booked and supporting Hearing Care Professionals Ensure that compliance guidelines are met for store administration Manage the sales stock levels and post-sales services Profile To be considered for this role, you will be/have: Proven experience within an administration role, demonstrating high compliance An enthusiastic and approachable individual who prides themselves on a high level of customer service An organised and motivated individual with the ability to multitask A highly driven individual determined to exceed KPIs/ targets What's in it for you? Great salary with fantastic benefits and opportunity to earn commission Discounted Private Health Insurance and other corporate benefits Full training provided with great career and learning development opportunities A day off to celebrate your birthday! Company provided uniform and laundry allowance Job Offer This is a Full-Time position based in Rockingham, WA, offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career. Please click APPLY NOW! Or, if you would like to find out more about this exciting opportunity and have a confidential discussion, please call Vanessa on 0436 671 264 or email [email protected] to organise a convenient time. Candidates must be available for a face-to-face video interview with Adecco as a first…

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