Reporting to Account Director, you will create impact within our Client Management Capability . Overseeing the growth of existing client accounts, implementation of policies and workflows that align with the best interests of the client and agency alike. You'll ensure client satisfaction and the success and longevity of the relationship with your accounts. You'll be influential member of the team and will contribute to the strategic development of the business and deliver new revenue opportunities from your clients.

Your primary responsibilities will include:

• Build relationships with clients and key account stakeholders
• Take ownership of specific areas within our client portfolio, and act as the primary connection between Jellyfish and the client
• Create and maintain accurate documentation, including client reports, scopes, briefs and presentations
• Work with our teams to serve clients, contributing to the retention and growth of the accounts
• Align with client business objective and guide clients on their digital maturity and growth
• Stay on top of industry updates and understand priorities for your clients based on their verticals and current marketing activities

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner!
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centred on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares.
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to Apply:

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to John O’Hare at [email protected].

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status

The Category Manager at Open Universities Australia (OUA) is a key role responsible for managing and growing specific categories of academic offerings. This role involves understanding and forecasting the demands and needs of both students and university partners, identifying potential opportunities, and developing strategies to meet these needs and drive growth.

Here's a glimpse into your day-to-day

• Develop and implement category strategies based on detailed demand planning and forecasting, aimed at driving growth and profitability.
• Utilise data-driven methods to identify and assess new market opportunities within the category, based on student demands and trends in the higher education sector.
• Collaborate with university partners to develop new academic offerings that align with category strategies and meet the projected demands of students.
• Manage relationships with university partners, effectively communicating demand forecasts and working together to optimise course load and offering.
• Work with marketing and sales teams to promote academic offerings within the category, based on understanding and forecasting of student demands.
• Analyse category performance, demand planning accuracy, and student feedback, developing detailed reports for senior leadership.
• Stay current on industry trends and competitive landscape to inform category strategies and demand forecasts.
• Coordinate with other departments to ensure alignment of category strategies with overall business objectives and capacity planning.

If you're ready to make an impact, here's what we're looking for:

• Bachelor’s degree in Business, Marketing, or related field. A degree in a field that emphasises data analysis, such as Statistics or Economics, would also be advantageous.
• Proven experience in category management, product development, demand planning, or a related field.
• Strong understanding of the higher education market and student needs.
• Excellent analytical and strategic thinking skills, with the ability to create accurate demand forecasts and develop effective category strategies.
• Strong communication and relationship-building skills.
• Ability to work cross-functionally and influence without authority.
• Proficiency with data analysis tools and software, and experience with demand forecasting tools and methodologies.
• High level of competency in technical aspects of category management, including demand planning and forecasting, data analysis, and strategic planning.

What do we offer?

• Not-for-profit salary packaging benefits, annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year.

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.