Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

• In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.
• Ensure assigned projects are delivered on time, within budget, to agreed scope.
• Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.
• Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

• Windows Server, Active Directory, Exchange.
• Virtualization (VMWare, Hyper-V, AHV).
• Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)
• Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

• You can work both independently on competing priorities and as part of a team.
• You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

What we’re all about.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We’d love you to join us.

The opportunity.

Join us in an exhilarating opportunity working with a determined and dynamic team of Solution Engineers, focused on Australia and New Zealand. As a pivotal member of our regional force, you'll help drive Solution Engineering priorities across diverse industry verticals. Your influence will resonate in every facet of our commercial strategy, collaborating closely with regional peers in alliances, sales, marketing, and product management.

We seek an individual with profound technical and business acumen, adept at demystifying complex concepts with clarity and precision. You'll dazzle with presentations, deliver captivating product demos, and dive deep into client opportunities, leaving a lasting impression at industry events and webinars. Become the authoritative voice for our solutions and technology in the region, forging trust with executives through relatable dialogue.

In the Quantexa Solution Engineering (SE) team, you'll spearhead the initial connection between prospect organizations and the Quantexa Customer Office (QCO), setting the cornerstone for their journey. Here, we ensure:

- The perfect Quantexa solution is pinpointed precisely when needed.

- Sales opportunities are rigorously qualified, with an unwavering focus on value.

- Prospects embark on a trajectory of success from the very start.

Are you ready to shape the future of Solution Engineering with us? Join our ranks and be part of this extraordinary journey!

What you’ll be doing.

• Master Solution Engineering for sales opportunities
• Collaborate seamlessly with Quantexa's commercial teams, product experts, and SMEs. Embodying our core value of being a team player
• Cultivate trust as the go-to advisor for clients with clients, big and small, crafting compelling Value Engineering strategies.
• Probe and grasp prospect pain points, showcasing Quantexa's transformative solutions.
• Flawlessly lead product demos and presentations, qualify opportunities, and manage compliance statements.
• Craft tailored Proof of Concepts for maximum impact that capture the customers business problems.
• Elevate Quantexa's profile through industry events such as SIBOS, ACAMS and thought leadership.

What you’ll bring.

• Your history will speak for itself, and you will thrive on personal growth and technical excellence in Solution Engineering, boasting an outstanding track record both as an individual contributor or player/coach, making you unstoppable.
• Possess hands-on expertise in commercially focused technical sales roles, be it Solution Engineering, Technical/Solution Architecture, Pre-Sales, Solution Consulting, or Product Management.
• Demonstrate technological mastery in data-powered, analytical solutions like Entity Resolution, Network Generation, or Advanced Analytics.
• Leverage a proven history with top-tier executives at enterprise software vendors.
• Command robust knowledge in technology and architecture, particularly within the realm of enterprise software.
• You’re all about the customer, and you’ll engage and captivate audiences of all sizes with an innate ability to simplify intricate concepts.
• Boast domain expertise across various realms of financial services (Risk, Anti-Financial Crime, Anti-fraud, AML, KYC, CRM) or in multiple areas of government (Tax or VAT evasion; customs and border risk assessments; public security; and benefits fraud, waste, and abuse).

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary