At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG Carousel, you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.  

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• We've got your back with Sonder - a comprehensive employee assistance program for you and your family 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The chance to join our Hola Central team or become a franchisee! 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Leadership experience in a fast-paced, high-energy setting  
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 
• Past success in achieving and driving KPI’s  

Click the "I'm Interested" button to express your interest today!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Your new team

Real Therapy Solutions is a supportive multidisciplinary team of Occupational Therapists, Psychologists, Speech Pathologists and Behaviour Support Practitioners providing a holistic therapy service across multiple clinics.

We are committed to providing high-quality, person-centered therapeutic supports to the Disability sector and we are looking for a strong leader to support our team of therapists. 

Imagine being part of our executive management team focusing on quality and strategic planning to ensure that the 2000 plus clients of our service receive the best possible outcomes.

Rest assured knowing that you will receive ongoing and consistent mentoring, training and support from our management team, including our CEO, the Clinic Support Manager, Therapy Manager, and Strategy Manager. 

Focus on your team’s wellbeing and supporting them as you coach and mentor them to achieve their career goals and develop in their skills. Organise the fun theme days with your team to bring everyone together regularly and attend our company conferences. Be instrumental in building your team as you oversee recruitment and the induction of new team members to your team

Be excited about the opportunities that lay ahead for you at Real Therapy Solutions as we continue to grow and innovate in the therapy Sector

The Escalation Operations Manager ensures that patient concerns are handled efficiently and effectively  by leading three key functions of the department: the back-of-house operations, subject matter experts and complaints case management specialists. The role is critical in enhancing our operational workflows, improving patient satisfaction, and driving continuous improvement initiatives.

Key Responsibilities

Escalation Management

• Oversee the roll out and operations of the escalation process framework.
• Identify trends and work on root cause analysis of issues, advocating for solutions.
• Partner with leaders on ensuring coaching and development plans in place on identified trends.

Process design

• Identify quick wins in the processes the team are managing.
• Oversee a repository of documentation related to all processes across Patient Experience.
• Collaborate with teams to significantly improve the processes and turn around times.
• Put in place standard operating procedures.

Reporting and insights

• Analyse feedback and trends to identify areas for improvement and to share with relevant stakeholders.
• Create and distribute daily and weekly reports relating to areas of operation.
• Develop systems and frameworks for monitoring, tracking and reporting team performance, including tracking of KPIs.

People Leadership

• Build and lead a high-performing team by providing clear leadership, direction and support to employees, ensuring they have a clear understanding of their roles and responsibilities.
• Promote the empowerment and growth of staff by providing mentorship, coaching, and professional development opportunities to team members.
• Delegate responsibilities effectively and manage team performance to achieve individual and departmental goals.
• Ensure compliance with company policies and processes, taking timely and fair action in instances of unsatisfactory performance or conduct.
• Support and promote a working environment and services that are inclusive, accessible and celebrate diversity. 
• Set team OKRs and KPIs in relation to patient/customer satisfaction, NPS, and monitor metrics to identify areas for improvement and optimisation.

Continuous Improvement, Safety and Compliance

• Continuously learn from successes and failures to refine and enhance improvement strategies.
• Actively participate in training (including mandatory training) and professional development sessions to enhance skill set.
• Observe, understand and comply with all Occupational Health and Safety Legislation, Regulations, Codes of Practice, Policies, Procedures and directives.
• Be proactive and responsible for own actions, and adhere to compliance requirements relevant to your position (eg. legislation, policy and guidelines).
• Participate in the planning, development and maintenance of organisational systems, governance structures and quality and safety improvement activities. 
• Enforce safety protocols, procedures, and guidelines to create a secure working environment for all employees. 
• Promote a positive safety culture by contributing to health and safety consultation and communication.
• Stay up-to-date with requirements and industry best practices to ensure compliance with relevant regulations impacting your department/team.
• Additional duties as required

Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)

• Increase the speed to resolution and turn around times of escalations
• Monitor individual performance and output
• Deliver on individual and set departmental OKR and KPI’s as determined from time to time.

AECOM in Canberra are looking for an experienced a Principal Project Manager who is interested in working within an amazing Project and Program Management team.

This role sits within our ‘Construction Management’ team, which involves representing our clients best interest on site on infrastructure projects.  You will oversee the delivery of construction works and ensure progress is in line with design standards.

This senior role presents an opportunity to help achieve transformational outcomes for our clients, working with global experts to address the complex infrastructure challenges of a transitioning economy and growing region.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

We’re looking for a Commercial Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore’s products and processes to maximize renewals and expansion. You’ll collaborate with Customer Success, other Sales members, and Solution Specialists to maintain and expand our customer revenue base. 

This position is based in Sydney, Australia. We’re looking for someone to join our team immediately.

What you’ll do:

• Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
• Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
• Research accounts, identify key champions, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Achieve or exceed monthly and quarterly targets
• Coordinate internal resources to solve client’s issues and execution of service agreements
• Periodic travel to client onsite visits

What we’re looking for:

• BA/BS or equivalent experience preferred and/or 5+ years of demonstrated successful software sales, preferably B2B5
• Experience using a consultative, solution-based sales methodology desired
• Proven record of success in an inside sales based selling model
• Ability and resilience to work in a fast-paced sales environment
• Ability to develop trusted relationships
• Post-sale revenue expansion experience preferred
• Experience with CRM and opportunity management systems, preferably Salesforce.com
• Proven ability to develop and manage pipeline and forecasting

We are seeking a dedicated Resident Manager to oversee all aspects of Village Services within our client contract. This role ensures the highest quality of work across all village services, meets budget constraints, and fulfills all contractual obligations and Key Performance Indicators. The Resident Manager will manage Heads of Department for services such as Accommodation and Food & Beverage, ensuring seamless operations and client satisfaction.

Key Responsibilities:

• Review performance with clients and management
• Communicate operational goals, OHS, and business developments
• Implement procedures to improve customer satisfaction
• Collect and review user satisfaction data
• Lead incident investigations and audits
• Report to Head Office with site summaries and operational reports
• Provide technical troubleshooting and support
• Ensure equipment meets specifications
• Manage staffing and workplace inspections
• Deliver on-site training and promote diversity
• Manage employee engagement surveys
• Implement cost minimization measures
• Oversee cash transactions and perform financial analysis
• Conduct OHS Toolbox Talks and monitor material consumption
• Develop new environmental, safety, and training programs
• Foster strong staff relationships and ensure compliance with HSEQ plans
• Assist with injury management and ensure service agreement compliance
• Maintain high standards in kitchen and cleaning processes
• Ensure staff training and address issues promptly
• Conduct business reviews and plan future events