Our Consultant and Senior Consultant roles are either 360 end to end recruitment or account management positions specialising in a particular market or customer account; our Principal Lead or Practice Manager roles are team and people leadership opportunities across a specific or multiple practice areas.

Salary: $80,000 – $100,000 plus super plus commission

Benefits of being a Launcher are too long to list here! However, here’s a few things we know might be important to you:

• Flexible, hybrid working (we WFH on Mondays and Fridays)
• An extensive tech stack of a variety of products and licences which includes:
• a personal LinkedIn Recruiter licence
• a personal LinkedIn Talent Insights license
• a SEEK Talent Search licence
• a SEEK Talent Insights licence
• a Lusha and SignalHire account (scraping tools)
• an UberforBusiness account
• a UDEMY e-learning platform (for personal and professional learning and development)
• a LaunchRewards platform (for discounts on top brands)

• A dedicated CV formatting service
• Dedicated market research team
• Dedicated off-shore sourcing team
• 1 paid community service day per year
• Half day paid leave on your birthday
• Structured career pathways and L&D programmes with clear promotion opportunities
• Access to education opportunities outside the norm – from The Growth Faculty masterclasses to public speaking courses at NIDA! (National Institute of Dramatic Arts)
• Weekly, monthly, quarterly and annual incentives valued between $500-$20,000 including widgets, experiences, luxury holidays, travel, health and health and well-being!
• Access to an industry leading Employee Assistance Programme

As a Recruitment Consultant your responsibilities will include:

• Building and maintaining successful relationships with clients and prospects
• Developing knowledge of role types within your specialised technology vertical
• Investing time in understanding client’s business goals and adding value through creative and cost-effective staffing solutions
• Qualifying role requirements and candidate specifications
• Establishing and maintaining excellent relationships with candidates building talent pools of high calibre professionals
• Understanding and managing candidate expectations
• Communicating steps and time frames of recruitment processes
• Sourcing, screening, qualifying, selecting candidates utilising industry leading tools
• Developing and maintaining a prospective customer portfolio
• Generating and developing new business
• Managing the end-to-end recruitment process utilising our ATS (JobAdder)
• Developing and providing market insights and intelligence

About You

• 3+ years’ experience in sales, recruitment or customer service in a hands-on operational environment
• Extensive experience managing customer relationships through regular contact on the telephone or in person
• Highly motivated by meeting and exceeding targets in a target-driven environment
• Intrinsically customer-service led and committed to delivering an exceptional experience to your customers
• Strong influencing skills
• Excellent stakeholder engagement skills
• Exceptional communication (written and oral) skills
• A passion for solving problems through to the end
• Attention to detail
• Demonstrated Launcher values-alignment to Care, Authenticity, Accountability, Excellence and Growth-Mindset!
• Proficient computer skills in MS Word, Excel, Outlook and PowerPoint and recruitment databases

Your new company
I am excited to be representing this 100% Australian owned and operated energy efficiency solutions provider. Providing Australians with savings on their electricity bills from the use of air conditioning, hot water and lighting with energy-saving products. Supplying commercial and residential properties as their all-in-one solution. From enquiry, to installation and after sales compliance checks, you are working for a well-rounded company with products you can be proud of. With customers such as Australia Post and South Wharf, as well as supplying products to over 100,000 Australian homes, this company is looking to expand their tele-sales team and bring on 2 new consultants to support the demand!



Your new role
The company has invested a lot into their marketing campaigns and is rapidly growing. To manage the demand, they are seeking confident telesales reps to manage warm leads. You
... Click here to view more detail / apply for Tele-sales Consultant

Are you passionate about travel and delivering exceptional customer service? Join us at Travelglobe! In this role, you'll support our travel agents, assisting them in finalizing and ticketing bookings, handling general inquiries, and performing administrative tasks. You will also manage customer inquiries, take phone calls, and help clients plan their perfect trips. With lots of scope for growth and development, this is an excellent opportunity for anyone eager to thrive in the travel industry.

About the Role

If you love travel and are highly organized with strong problem-solving skills, we want you! You’ll help design personalized travel experiences—from booking flights and accommodations to crafting bespoke itineraries—while supporting our agents in closing sales. Your ability to connect with clients and ensure smooth travel experiences will be key to your success. You must be able to work autonomously and within a team environment.

Key Responsibilities:

Support travel agents by assisting with finalizing bookings and ticketing.
Handle general inquiries and provide administrative support.
Take customer phone calls and assist with travel-related queries.
Assist customers with their travel plans, providing expert knowledge to inspire them.
Build lasting relationships with clients to encourage repeat business.
Manage the entire client journey from booking to departure.
Work with airlines, hotels, and tour operators to arrange travel services.
Use in-house systems to organize and process bookings.
Meet key KPIs and sales targets.
Qualifications:

Exceptional customer service skills with the ability to build relationships.
Minimum of 2 years of experience as a travel agent with a current client base.
Competency in at least one GDS system (Sabre, Amadeus, Galileo).
Strong geographical knowledge and ability to work in a fast-paced environment.
What We Offer:

Salary plus uncapped commission potential
Team events and opportunities for career development.
Flexible work setup: Monday to Friday, mainly at the head office with one day a week from home.
A supportive, small team environment.
If you're ready to help clients explore the world and grow your career, we'd love to hear from you!

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a travel consultant?
Do you have experience in a sales role?
Do you have customer service experience?
Which of the following reservation (CR) and distribution (GD) systems do you have experience with?

Tax | Perth, WA; | Permanent - Full Time



About BDO
At BDO Australia, our why is empowering people, realising possibilities . One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services.
About the role
Our Perth Corporate and International Tax team have experienced a period of sustained growth resulting in new opportunities for experienced tax professionals to join the team.
Working directly with our tax partners, you will have the opportunity to accelerate your personal and technical development while providing a broad range of tax services to clients operating in a broad range of industries, including energy and resources.
Some of your key responsibilities include:

Corporate and international tax advisory
M&A, including tax structuring, tax due diligence, tax reviews of


... Click here to view more detail / apply for Senior Consultant/Manager ? Corporate Tax

Seeking a SuccessFactors Consultant with experience on modules including Employee Central, Payroll, and Time as well as end-to-end implementations.




Locations available: Sydney, Melbourne, Brisbane, Perth and NZ
SAP Modules: Employee Central, Payroll, and Time
End-to-end implementation projects Seeking an experienced SAP SuccessFactors Consultant to lead and deliver cutting-edge HR solutions. This is a client-facing consultancy role, specialising in SAP SuccessFactors modules including Employee Central, Payroll, and Time. Key Responsibilities: Lead end-to-end SAP SuccessFactors implementations, delivering quality solutions aligned with business needs. Manage full lifecycle projects, ensuring successful delivery from design through to go-live and support. Collaborate closely with clients to define requirements, develop strategies, and implement solutions across Employee Central, Payroll, and Time modules. Provide expert guidance on best practices, ensuring seamless integrations and efficient configurations. Work in a hybrid model, balancing remote work with on-site presence for key client meetings and




... Click here to view more detail / apply for SAP SuccessFactors Consultant | Employee Central, Payroll, Time

Seeking a SuccessFactors Consultant with experience on modules including Employee Central, Payroll, and Time as well as end-to-end implementations.




Locations available: Sydney, Melbourne, Brisbane, Perth and NZ
SAP Modules: Employee Central, Payroll, and Time
End-to-end implementation projects Seeking an experienced SAP SuccessFactors Consultant to lead and deliver cutting-edge HR solutions. This is a client-facing consultancy role, specialising in SAP SuccessFactors modules including Employee Central, Payroll, and Time. Key Responsibilities: Lead end-to-end SAP SuccessFactors implementations, delivering quality solutions aligned with business needs. Manage full lifecycle projects, ensuring successful delivery from design through to go-live and support. Collaborate closely with clients to define requirements, develop strategies, and implement solutions across Employee Central, Payroll, and Time modules. Provide expert guidance on best practices, ensuring seamless integrations and efficient configurations. Work in a hybrid model, balancing remote work with on-site presence for key client meetings and




... Click here to view more detail / apply for SAP SuccessFactors Consultant | Employee Central, Payroll, Time

About the Company

Our client, Latrobe Health Services, is a member-owned, not-for-profit private health insurer, and has been supporting Australians since 1950. Founded by local power industry workers in Victoria’s Latrobe Valley, they now serve over 90,000 members nationwide. They are committed to delivering exceptional healthcare coverage and support to their members, while continually giving back to regional communities.

About the Role

Latrobe Health Services is looking for enthusiastic individuals to join their team. Member Experience Consultants provide valuable support to members across various channels, including the call centre, in-person at branch locations, and online platforms. If you’re passionate about helping others, enjoy problem-solving, and thrive in an interactive, customer-focused environment, this could be the perfect opportunity for you!

As a Member Experience Consultant, you will be the first point of contact for members, delivering exceptional service through a range of communication channels including phone, email, webchat, and face-to-face interactions. You’ll play a key role in ensuring members fully understand their healthcare options and receive personalised support tailored to their needs. This dynamic position will see you rotate through different areas, offering you a diverse and engaging work experience.

Key Responsibilities
Engage with members via phone, email, and webchat to provide helpful and accurate information.
Assist members with understanding their healthcare options and make tailored recommendations.
Keep membership records accurate and up to date.
Contribute to member retention efforts by showcasing the value of Latrobe Health’s services.
Work closely with team members to support broader business strategies.
Skills and Experience

We’re on the lookout for individuals who enjoy connecting with people, solving problems, and working in a customer focused environment. If you have a background in customer service and are eager to grow and learn, we’d love to hear from you! To succeed in this role, you’ll need:
Proven expertise in delivering exceptional customer service.
Experience in inbound or outbound call centres (desirable).
Strong communication skills – both verbal and written.
Confidence navigating various computer applications, including the Microsoft suite of programs.
Critical thinking and a keen eye for detail.
A passion for delivering outstanding service and the ability to manage multiple priorities.
Openness to feedback and a drive for continuous improvement.
Experience in the health insurance or finance industries is a plus, along with knowledge of privacy regulations.
Requirements
A Victorian Police check will be conducted prior to commencement.
Benefits
Latrobe Health Services is committed to creating a workplace that celebrates diversity, fosters inclusion, and supports your professional growth. You’ll receive ongoing support from leaders who are invested in your success. Benefits include:
6 weeks of role-specific, in-person training, covering key performance indicators, industry insights, and products.
Hybrid working arrangements with dedicated in-office team days in our Newborough corporate office and some work-from-home flexibility (with an allowance!).
Access to a wellbeing hub to support both your physical and mental health.
47% off private health insurance.
Paid parental leave after 12 months of service.
Access to a qualified counselling service through the Employee Assistance Program.
For a copy of the full position description please click the following link - https://www.gbsrecruitment.com.au/wp-content/uploads/2024/09/Aug-2024-PD-Member-Experience-Consultant.pdf

How to apply?

All applications must be submitted via the link - https://adr.to/444fmai (Job No. 896930) and include a current resume and cover letter outlining your experience. Visa holders will also be required to provide evidence of their Rights to Work in Australia to be considered for this position. Please note sponsorship is not available for these roles.

For a confidential discussion regarding this opportunity, please contact our office on 03 5174 2665 or email [email protected]

Join a team dedicated to making a real difference in the lives of its members and the communities it supports. Apply now

Job Description

As a Senior Recruitment Consultant, you will be the bridge between businesses in need of exceptional talent and job seekers seeking their dream roles. Your responsibilities will include:

Building and nurturing relationships with clients while actively pursuing new business opportunities.
Understanding client recruitment needs and providing strategic advice to ensure the best candidate matches.
Negotiating terms and fees to create mutually beneficial partnerships.
Becoming an industry expert through networking and staying ahead of market trends.
Attracting top talent through effective candidate engagement strategies.
Guiding clients and candidates throughout the interview and offer process, ensuring a seamless experience.

Collaborating within a high-performing team, motivating each other to achieve outstanding results.

... Click here to view more detail / apply for Senior Recruitment Consultant

The IAM ForgeRock Consultant will be developing, customising, configuring and supporting IAM Solutions focusing on Java stack and ForgeRock IAM.

Permanent Full Time
Melbourne CBD Office
Hybrid Working Arrangement

We are seeking an experienced IAM ForgeRock Consultant position with experience in developing, customising, configuring, and supporting high-quality IAM solutions, particularly focusing on Java stack and ForgeRock IAM products.
Key Responsibilities:

Lead the design and setup of IAM systems, focusing on ForgeRock products (AM, IDM, IG, DS).
Manage the installation, configuration, and upkeep of ForgeRock IAM solutions.
Develop and script using Java, JavaScript, Groovy, and JSON to improve IAM functions.
Implement DevOps practices, including automation, CI/CD pipelines (preferably with CodeFresh and Bamboo), and containerisation with Docker, Kubernetes, and Google Kubernetes Engine (GKE).
Support IAM environments using cloud platforms, preferably Google Cloud Platform (GCP).
Provide technical

... Click here to view more detail / apply for IAM ForgeRock Consultant

Management Consultant
CPS Security Services Pty Ltd
Graystone Court, Epping, VIC 3076
ABN 89 127 898 873
$90,000-100,000 per Anum-Full Time
About Us
CPS Security Services Pty Ltd is a leading Australian-owned and operated provider of comprehensive security solutions. We specialize in offering licensed security officers, both uniformed and plain clothed, tailored to meet the needs of clients across various sectors, including residential, educational, commercial, industrial, and government. With expertise in specialist training, such as electronic security, first aid, and self-defense, we ensure our team is fully equipped to address any security challenge. Whether you require one-time support or ongoing security services, CPS Security Services is committed to keeping your business safe and secure.
Duties & Responsibilities:
• Assisting CPS Security Services in developing strategies and action plans to maximize client satisfaction and optimize resource utilization.
• Reviewing and analyzing existing operational systems to identify areas for improvement and ensuring adherence to industry standards.
• Developing and implementing project management methodologies for efficient management of security personnel and resources across various sectors.
• Conducting work studies by analyzing existing and proposed security methods and procedures to streamline operations and improve efficiency.
• Reviewing workflow, reports, and job functions, and recommending revisions to address operational inefficiencies.
• Assisting in implementing approved recommendations, revising procedures, and preparing updated instruction manuals and documentation for staff.
• Monitoring compliance with internal standards and industry regulations, especially concerning licensing and deployment of security officers.
• Managing the expectations of CPS’s clients by ensuring that services provided meet or exceed their requirements and advising on the deployment of security personnel.
• Directing the organization towards more efficient operations and resolving operational challenges across all client sectors.
• Identify growth opportunities and areas for operational improvement.
• Design and implement specialized training programs for security personnel in risk management, customer service, and other areas.
• Stay informed about market trends, competitor offerings, and security technology advancements.
• Ensure legal and regulatory compliance, developing strategies to mitigate potential risks.
• Establish KPIs (Key Performance Indicator), monitor performance, and present reports to management on security operations and improvements.


Requirements:
• A Bachelor’s degree in business, management, or a related field.
• Strong understanding of Australian market conditions and business regulations, especially within the security services sector.
• Ability to travel, if required, for consultations, meetings, or client visits

Pronto Implementation Consultant


Permanent role with Software Tech company
Requires Pronto implementation experience
Will consider AU wide candidates who will relocate to WA
The client:
A software solutions technology provider is seeking multiple  Pronto Implementation Consultants  to provide technical client consulting services and expertise with Pronto implementations.
Please note: we are willing to consider candidates Australia wide who possess full Australian Work Rights and that are willing to relocate to Western Australia.
Responsibilities include:


Assist with the implementation of Pronto solutions
Bridge the gap between technical and non technical stakeholders
Client consulting on the most appropriate solutions
Facilitate customer workshops and training when needed
Provide customer implementation support throughout the upgrade process
Key skills:


Previous technical background with supporting Pronto OR Pronto Xi software solutions
Must have had Pronto implementation experience


... Click here to view more detail / apply for Pronto Implementation Consultant

Tax | Perth, WA; | Permanent - Full Time



About BDO
At BDO Australia, our why is empowering people, realising possibilities. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services. 
About the role
As a Consultant / Senior Consultant within our Private Tax team, you will be involved in providing professional accounting and taxation services to a diverse range of clients and industries, including large privately owned businesses, high net worth family groups and family offices.
This opportunity will see you advising on accounting and compliance matters, with a strong tax technical focus, through to developing strategies for growth, acquisitions, divestments, and succession.
The BDO Private Tax team is driven by close client relationships, personalised attention, and providing value-added services. With an open-door

... Click here to view more detail / apply for Senior Consultant ? Private Tax

Stability of over 75 years of Australian experience and expertise
Boost your career into the next level with Stratco
Wellbeing Support I Inclusive Culture I Extended Training Program

THE OPPORTUNITY
An exciting opportunity has become available for a Retail Sales Showroom Consultant based in our Doveton   store. This is a full time role reporting to the Store Manager.
RESPONSIBILITIES

Customer interaction and relationship building in person, email and over the phone
Designing and selling of Stratco products
Inbound telephone sales - processing and entering orders
Commitment to continual growth, learning & training
Collaboration with team members, other stores and departments and projects as required
Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

Essential Computer and data entry skills
Essential Desire to learn
... Click here to view more detail / apply for Retail Showroom Consultant

16th September,

About CTM
CTM is an award-winning provider of travel service solutions spanning corporate, events, leisure and loyalty markets.
Headquartered and founded in Australia, CTM has offices all around the world, including Australia, Asia, North America, Europe, and New Zealand. Visit our website: www.travelctm.com
About the Role
We are looking for Corporate Travel Consultants to join our amazing team in Melbourne.  If you have exceptional client service skills and enjoy a good work life balance this is for you! A typical day will see you managing end to end travel management solutions for clients. You will need to be task oriented and comfortable managing travels, transfer, bookings etc.
  
About You:
         International travel experience is highly desired
         Exceptional client service and task management skills
         You need to be comfortable using technology and exposure to travel tech/booking systems, preferably Tramada or Sabre 
         Commitment to


... Click here to view more detail / apply for Corporate Travel Consultant

Who are we?

So you might ask, who’s CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR’s Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2023 and that’s not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch.

Our Purpose

Empower Australian businesses to trade confidently with their customers.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team

The Customer Service team focusses on providing support to all CreditorWatch customers which number in the thousands. As a Customer Service Consultant, you are required to support customers with in-bound enquiries via phone, live-chat and email, spread over different geographies.

Additionally, your role will entail out-bound activities to assist online members in unlocking and managing their account. In addition, you will proactively provide suggestions for continuous improvement to team processes, help centre management and ongoing reviews of customer feedback with the goal being to provide the team autonomy and improve the overall customer experience. As part of the role, you will also be handling a high volume of commercial disputes.

This role reports directly into our Customer Service Manager. It is a hybrid working model and our office is Melbourne CBD Based.

Our ideal candidate

To be successful in this role, you’ll ideally have a couple years of experience as a Customer Service Agent under your belt. Here at CreditorWatch, our customers come first, so you will have a passion for providing world class service and driving positive NPS engagement - your communication and active listening skills come second to none. Lastly, has a heavy focus on handling disputes, you'll need to have strong problem solving, time management and prioritisation skills.

More than just work