We are looking for a Manager, Regulatory Reporting & Treasury to join our Finance, Reporting & Control team.

This role supports the Senior Manager, Financial Reporting & Control by overseeing the preparation, submission, and accuracy of all regulatory financial reporting across Cuscal. This is a highly visible role in the business and will be responsible for maintaining an effective and robust risk and control culture around Finance’s regulatory and treasury functions. The responsibilities in this role sit across four key areas: 

1) Regulatory Reporting 

• Oversight of the preparation and submission of Group Finance’s APR regulatory reports in accordance with Cuscal’s requirements as an ADI;  

• Responsibility for preparation of internal reporting to support management in assessing the regulatory impact of decision making (e.g. ALCO committee reporting, Board committee papers specific to Prudential requirements); 

• Balance Sheet Management and forecasting as it relates to Regulatory Capital ratios; 

• Monitor changes in regulatory requirements and assess their impact on the bank’s reporting framework and practices; 

• Collaborate with finance, risk management, and compliance teams to gather and validate data necessary for reporting;  

• Develop and implement policies and procedures to enhance the regulatory reporting process and ensure compliance with all relevant regulations; 

• Support the Financial Controller in the delivery of the Group Internal Capital Adequacy Assessment Plan (ICAAP) Summary Statement;  

• Identification, measuring and monitoring of limits under Prudential Standards (e.g. APS 110/111 Capital, APS 221/222 exposures); 

2) Financial Analysis 

• Provide analysis to the Finance and Risk teams on regulatory impacts of business decisions;  

• Conduct detailed analyses of regulatory reports to identify trends, variances, and areas for improvement 

3) Financial Control & Treasury 

• Review of daily Treasury control functions (P&L and Balance Sheet reviews, and reconciliations);   

• Production of monthly, half year and year end Board and Board Audit Committee reporting, as it relates to the Regulatory Reporting and Treasury function; 

4) Audit 

• Support audits (APS 310 and Financial/Year-end) and regulatory reviews by providing necessary documentation and explanations;  

• Support the Financial Controller in any APS 310 issues management & resolution; 

Minor Hotels is excited to announce a newly created opportunity for a Senior Central Systems Manager to join our dynamic IT team in Maroochydore. This pivotal role offers the chance to make a significant impact by driving efficient process management, identifying opportunities for improvement, and ensuring the prompt resolution of challenges across key projects undertaken by Minor Hotels ANZ.

This position is perfect for a proactive professional looking to shape and enhance systems that support our operations on a national scale, all while contributing to the growth and success of a global leader in the hospitality industry.

Key Responsibilities Include:

• Advise in the configuration and optimisation of Oracle OPERA Cloud, Oracle OPERA Reservation System (ORS/OCIS), and Opera Web Service (OWS).
• Ensure seamless integration of Property Management Systems with commercial and operational processes.
• Identify and implement opportunities to improve existing processes, driving efficiency and innovation across IT and operational workflows.
• Leverage data insights to recommend enhancements to support strategic objectives.
• Collaborate with directors, executives, and managers to understand business needs and deliver system solutions aligned with organisational goals.
• Apply in-depth knowledge of Hotel Operations and the Management Letting Rights business in Australia to align systems with operational requirements.
• Manage IT-related projects to completion, meeting scope, time, and quality benchmarks.
• Stay updated on global distribution systems and commercial processes, ensuring alignment with international best practices.

Approved Sponsor: Oaks Hotels & Resorts Suites

Salary: $90,000 - $100,000 (excluding superannuation)

Expected hours: 38 hours per week

Location: Minor Hotels Corporate Office. Level 6, 26 Duporth Ave, Maroochydore QLD 4558

The Position:

We are currently seeking a Service Manager to join our team in Bunbury, Busselton or Australind.  In this role, you will be responsible for the delivery and profitability of Workforce Australia contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of Workforce Australia consultants within your designated area, as well as all relevant KPI measures.

Key Responsibilities: 

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
• Establish and communicate clear direction for the effective operations of all locations / Regions, set objectives and priorities, promote effective teamwork and innovative solutions.
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods.
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance.
• Ensure placement rates are achieved across all locations / Regions in line with approved Workforce Australia budget.
• Liaise with local community providers to build relationships to achieve direct registration pathways, and represent atWork at public forums and on various committees as required.

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

About this opportunity

The National Technical Manager forms part of the VPS operations team reporting to the national operations manager and supporting all sites in Australia as well as on request support for the sites in New Zealand.

Your key responsibilities will be to:

• Being the subject matter expert on maintenance processes.
• Being the expert on the MEX maintenance system.
• Monitoring and reporting on maintenance KPIs and taking action when KPIs are off track.
• Working with the sites to continually review and improve the maintenance schedule.
• Identification and optimisation of critical and non-critical spare parts for the VPS operations.
• Ensuring site stocktakes of spare parts are done on time and accurately.
• Ensure all sites spare parts are properly laid out with excellent 5S and control to a standard process.
• Management of the central spare parts including the shipping of critical parts to sites when needed, the re-order of these parts and charging to the relevant sites
• Training of site managers, supervisors and technicians
• Arranging all OEM regular service visits, including post-visit reviews and closing out of the actions arising.
• Supporting the sites with technical advice or coordination when they need help.  This includes outside of normal work hours.  
• Owner of the plant SCADA and PLC systems, developing expertise and optimising the use and performance of the system.

Your skills and experience

To be successful in this role, you’ll have:

• Experience in FMCG manufacturing environment in maintenance or line management.
• Strong numerical capability.
• Strong interpersonal skills and empathy to influence across the stakeholder group.
• Strong maintenance and engineering capability
• Strong on IT systems, in particular Excel and MEX (MEX can be learned on the job). 
• The ability to think logically and laterally will be supported with the VPS Operational Excellence problem solving process to get to solutions and implement them
• Focusing on facts and data is essential, as is working with others to find solutions.

• Flexible (with up to 20% remote working flexibility)
• Direct leadership of one position and indirect leadership of the internal well-being and injury management networks

As the Care and Well-being Manager, you will lead the strategic oversight, development, and implementation of well-being, mental health, and injury management programs across Bosch Australia/NZ. You will ensure compliance with all relevant legislation, including self-insurance requirements, while fostering a culture of care and continuous improvement. This role offers the opportunity to make a meaningful impact while working collaboratively with internal and external stakeholders.

You are a compassionate and strategic leader with a passion for employee well-being and mental health. You bring expertise in workers’ compensation, injury management, and compliance, coupled with excellent stakeholder engagement and communication skills. Your ability to design and deliver impactful programs, coupled with a focus on continuous improvement, will ensure success in this role.

Key Responsibilities:

Strategic Oversight and Compliance:

• Develop, implement, and oversee national strategies for workers' compensation, injury management, well-being, and mental health.
• Ensure alignment with organisational goals and compliance with all relevant legislation, including self-insurance requirements.

Program Development and Implementation:

• Design and roll out proactive well-being, injury prevention, and mental health initiatives.
• Integrate industry best practices and data-driven insights into programs that foster a safe and supportive work environment.

Claims and Injury Management:

• Lead the management of workers' compensation claims and injury recovery processes.
• Ensure timely, fair, and effective case management to support return-to-work outcomes and minimise organisational risk.

Stakeholder Engagement and Training:

• Collaborate with internal and external stakeholders to create a culture of awareness and promotion for well-being and mental health.
• Provide training and resources for leaders and employees on topics such as mental health awareness and injury management processes.

Reporting and Continuous Improvement:

• Monitor, analyse, and report on key metrics and trends in workers' compensation, injury management, and employee well-being.
• Use insights to drive continuous improvement and influence senior leadership decision-making.

Additional Responsibilities:

• Manage workers’ compensation self-insurance licensing (Victorian experience preferred).
• Oversee national workers’ compensation policies and practices.
• Lead early intervention, injury management, and return-to-work practices.
• Liaise with medical providers for work and non-work-related employee matters.
• Develop and execute proactive well-being programs (desirable).
• Directly manage one position and provide indirect leadership to the internal well-being and injury management networks.

We are looking for an experienced Assistant Restaurant Manager to join our Berrinba Team!! 

As an Assistant Restaurant Manager you will work alongside the Restaurant Manager to ensure the smooth running of the store and its employees.

The Job involves:

• Opening and closing the store
• Supervising and management employees including juniors
• Training and Development of all staff to achieve outstanding results
• Conducting performance evaluations
• Trialing and training new employees
• Monitoring store performance and meeting KPI's
• Rostering, inventory, ordering and reporting
• Handling customer complaints and concerns
• Running a drive-thru service
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

We’re seeking a full-time Operations Manager in Notting Hill, VIC, to lead our Business Assurance Certification team. Take charge of operational planning, ensuring audits are delivered safely, efficiently, and in compliance with accreditation standards, while achieving key company objectives.

In this role, your responsibilities will include but are not limited to:

• Manage auditors and accreditations ensuring minimal conditions at audit.
• Ensure all leading indicator and Global KPI targets are achieved monthly.
• Manage incidents, ensure team compliance to HSE requirements.
• In conjunction with the Business Manager, create a growth strategy for identification of markets and development of future programs to support growth. 
• Work with the Compliance and Certification team to ensure JASANZ compliance for all accredited programs/auditors.
• Ensure optimum productivity and utilisation for audits.
• Manage an appropriate mix of FTE vs Subcontractor audit pool.
• Manage and maintain a skills and training matrix for all FTE audits to support the business audit programs.
• Manage costs and P&L with Business Manager.
• Compile and consolidate month end results.
• Identify ways to integrate or cross utilisation of services.
• Customer interaction and provision of an escalation point.
• Contribute to regular sector/global/regional meetings, teleconferences, etc., to foster clear and supportive lines of communication.

• Create group masters and update group information as it is received eg. rooming list, arrival, meals, follow up on information if not received.
• Liaise with other departments to ensure group requirements and special requests are actioned.
• Ensure the standard group contract/confirmations are sent for ad hoc groups contains the booking conditions (deposits, final numbers, room list requirements etc)
• Use a standardised report used to advise other hotel departments of the groups details/requirements (Kitchen, Restaurant, Porters, Housekeeping).
• Weekly reporting of groups “on the books” and identifying key demand periods and low demand periods.
• Track group bookings for wash, materialisation and turn ways.
• Ensure follow up for final numbers, deposits and rooming lists.
• Have sound knowledge of Accor specified yield management practices and attend /
• Communication with DOS and Sales department to forward all possible leads and feedback from inbound and corporate markets.
• Communication between Front Office and Reservations Office open and reciprocal.
• Develop and supervise new leads, qualify prospective leads as to profitability.
• Alert management to any potential concerns to enable prompt attention.
• Ensure completion of daily duties, eg. Correspondence, filing, reports, etc.
• Use of Opera to accurately record all activities, contacts, etc.
• Develop and maintain effective relationships with conference clients, PCO’s, hotel suppliers and other hotels.
• Check master account billing to ensure correct changes.
• Any other duties assigned by your manager.
• Ensure that any payment issues are brought to the attention of the Reservations Manager and Financial Controller.
• Ensure the prompt and accurate processing of commissions.
• Promote up selling and add selling within the team.
• Manage no show bookings in accordance with the hotel cancellation policy
• Ensure all outward correspondence complies with the company procedures and any unusual correspondence is authorised by the Reservations Supervisor and/or Manager.
• Liaise with Conference and Catering to ensure contractual agreement is uniform in both F&B and rooms.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Manager will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our enterprise accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.

What you’ll deliver: 

• Working as part of a team within the GTM organisation supporting each other to achieve joint revenue targets on all assigned customers

• Assume overall responsibility for product adoption and utilization, preparing and educating customers on leveraging new features and releases.  

• Support the customer on release readiness by identifying opportunities for customers to take advantage of product innovations to increase value and impact over time 

• Partner with customers to define desired business outcomes and develop success plans, focusing on maximizing value realization from our solutions and services to deliver measurable ROI

• Build strong relationships with customer stakeholders at all levels, and deliver compelling Value Reviews that drive confidence and successful partnership

• Provide recommendations for best practices and look for potential solutions alongside other functional experts within SmartRecruiters. Connecting customers to available resources and where appropriate, other customers

• Prepare the customers for the contract renewal process by identifying value delivered and managing any risk or Red Account Objects. 

• Supporting the Account Manger to bring the renewal to a successful conclusion 

• Identify opportunities for account growth through upsell and cross sell and manage all opportunities to the Account Manager qualification stage

• Attend regular ongoing training both reactively and proactively to become a solution expert

• Use insight available to conduct consistent customer health checks to ensure solution adoption, optimization, satisfaction and engagement. Take action and provide recommendations to drive improvements when risk is identified

• Identify any potential risk to revenue loss or renewal by raising and managing Red Account Objects together with Account Managers and other internal functions to remediate and ensure revenue retention

• Build advocacy within the given book of business to increase the number of referenceable customers, identify case studies and other content which can be used to increase growth opportunities

• Contribute to adoption, best practice content and events held by the Community & Education team to increase the opportunities for self service education, including hosting best practice sessions for customers

• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

• Collaborate closely with other internal functions to facilitate connections between them and the customer to assist in achieving desired outcomes whilst managing customer expectations on resources, timelines and responses from other functions.

The role of Project Manager - Equity of Access, is a fixed term 24 month role to lead the implementation of a large scale corporate project. A key pillar of AFCA’s 3 year strategy is Equity of Access.  We want to ensure fairness and equity across all of AFCA’s services, so that every Australian can access the support they need.  This program will run over 2 years and will involve a large scale cultural change program as we shift our attention to supporting our people to meet the diverse needs of the community we serve along with changing our processes and technology to ensure any barriers to access are removed.   

Typically, in this role you will: 

• Work with the relevant internal stakeholders to plan, define and implement project scope, objectives, timelines and deliverables in line with AFCA project management framework.  

• Establish ongoing governance arrangements and structure including formal reporting arrangements on project progress.  

• Develop project plan, costing, resource plans and relevant project documentation 

• Undertake quality assurance activities. 

• Be accountable for the management and delivery of key project milestones across the project team, ensuring alignment with agreed scope and outcomes.  

• Determine and manage project risk analysis and review risk mitigation plans regularly. 

• Be accountable for the management of the project budget, ensuring appropriate tracking and financial allocation. 

• Project reporting / tracking (progress / financial) 

• Develop and maintain robust reporting to relevant internal and external stakeholders, ensuring current status and risks / issues are clearly defined and articulated.  

About the job

Sodexo is a global French based company, proudly serving the Energy & Resources sector in Australia for over 3 decades.  With over 5,000 employees Australia wide we provide quality sustainable food services and facilities management.  Due to internal movement within our Retail division, we are excited to be recruiting a National Promotions Manager to join our team.  This is a hybrid role based at our Brisbane support office in Eight Mile Plains.  Reporting to the Head of Retail - Australia you will be responsible for the development and implementation of our national promotional programs.   

To be successful in this role you will have previous experience in high volume FMCG promotional planning and execution within category management, franchising, or a retailing environment.  You will possess excellent internal/ external key stakeholder relationship management skills and excel in communicating across all levels of business.  You will be an innovative and strategic thinker with a specific focus around digital activation and implementation across all channels.  This role is Permanent full time, 38hrs per week, requiring a small amount of regular travel to visit our on-site taverns and stores.  Salary will be commensurate with experience circa $130-140K + Super + 5 weeks annual leave (conditions apply).  Our interview process will commence in Jan 2025.

Duties include:

• Manage promotional budgets and allocate resources effectively to achieve optimal ROI
• Collaborate with cross-functional teams to ensure seamless execution of promotional activities
• Oversee the planning and execution of product development, promotional events and activations nationwide
• Build and maintain relationships with key stakeholders, both internally and those outside of Sodexo
• Lead and mentor a promotions coordinator to deliver on time and high-impact promotional initiatives

What we are looking for:

• Bachelor’s degree in marketing, Business Administration, or related field (desirable), however more importantly there will be a strong preference for those coming from a background of convenience retailing at a national level 
• Minimum of 5 years of experience in retail FMCG promotional management, with a proven track record of successful national promotional campaigns
• Strong strategic thinking and creative problem-solving skills
• Skills in data analysis and reporting to measure campaign effectiveness
• In-depth knowledge of the Australian FMCG market and current trends with an emphasis on convenience retailing 
• Proficiency in using Microsoft suite of applications 
• Demonstrates soft skills such as open-mindedness, analytical thinking, professionalism, and a strong drive for sales.
• Remote industry knowledge (desirable)
• Full work rights in Australia

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!