Welcome to Forma Stone, where we specialise in the artistry of crafting exquisite stone benchtops for high-end residential spaces. What sets us apart in the industry is our unwavering commitment to quality craftsmanship and customer satisfaction. As we continue to expand, we are in search of a versatile individual to join our team as an Administrative Manager.

What You'll Do:

• Prepare and send invoices, manage statements, assist with accounts receivable, and follow up on outstanding payments.
• Review incoming quotes, lead the quotes team, track quote progress, and resolve any delays.
• Implement cleanliness and safety protocols, support office staff with various administrative tasks, and perform end-of-month stock takes.
• Greet and assist visitors in our showroom and factory, help customers select samples, and provide excellent service.
• Maintain accurate inventory records, conduct regular updates, and engage with our community on social media.

• Proven background in customer service and administrative roles
• Strong verbal and written communication abilities, with excellent interpersonal skills.
• Outstanding organizational and multitasking capabilities, with a keen attention to detail and accuracy in financial tasks.
• Attention to detail and accuracy in handling financial tasks
• Ability to thrive both independently and collaboratively within a team environment.
• Familiarity with invoicing software and basic accounting principles.

• Competitive compensation package based on experience and skills.
• Opportunities for training and advancement within the company.
• Enjoy complimentary snacks, drinks, and food.
• Weekly team lunches.
• Access to an onsite gym and showers for your convenience.

If you are an individual who embraces challenges, possesses a passion for quality and precision, pays meticulous attention to detail, and brings a can-do attitude to the team, we invite you to join us. If you have the key attributes we are looking for and are ready to contribute to a collaborative team environment dedicated to excellence in stone craftsmanship, we would love to hear from you!

Simple Machines – Job Ad – Senior Delivery Manager
Position: Senior Delivery Manager
Location: Sydney, Australia
Travel: Potential travel within ANZ
Simple Machines. Data Engineered to Life™

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

We engineer data to life™.

The Role:

Simples Machines are seeking a Senior Delivery Manager to join our growing Sydney team.

Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. 

Responsibilities:

• Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives.
• Leadership: Leading cross-functional teams of software engineers, designers, and QA specialists to deliver high-quality software solutions.
• Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives.
• Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget.
• Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully.
• Risk management: Identifying potential risks and owning mitigation strategies to ensure project success.
• Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements.
• Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team’s velocity.
• Expertise and advisory: build a deep and technical understanding of the client’s business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team.

Ideal Skills and Experience:

• Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price.
• Understanding of time reporting against projects and time tracking/burndown of time against budgets.
• Proficiency in project management tools such as Jira, Trello, or Asana.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing project challenges.
• Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders in written and verbal form.
• Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes.
• Ability to adapt to rapidly changing environments and manage competing priorities effectively.

Professional Experience and Qualifications

• 5+ years of experience in technical project management, software delivery, or a similar role within a software engineering consultancy or technology-driven organization.
• Proven experience in leading and managing software development teams, with a focus on delivering high-quality solutions.
• Demonstrated ability to build strong relationships with clients, stakeholders, and team members.
• Strong organizational skills, with a keen attention to detail and the ability to manage complex project dependencies.
• Familiarity with current industry trends and emerging technologies in software engineering.

What We Offer in the Sydney:

Salary: Competitive salary and benefits package.

Annual Leave: 4 Weeks Standard + Public Holidays

Your Day - No Questions Asked: One additional day off per year, no explanation required!

Regular Lunches: Lunch provided to meet all team dietary requirements in Sydney office Monday, Wednesday, Friday.

Professional Development: $1,500 annual budget for training, courses, and conferences, with potential for additional funding.

Certifications: $2,500 annual budget for certifications and related courses.

Company Sick Leave: 10 days per annum.

Antenatal Support: Paid time off for antenatal appointments, including classes recommended by health professionals.

Snack Bar: We connect around the amazing snack bar and coffee machine!

Join Us:

Simple Machines is a diverse and globally distributed team of individual talents. Everyone in the firm is among the best at what they do. That’s why they’re here. We have a collective obsession with the future and a passion to create real change through technology. If you’re someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data, you’ll fit right in.

Do you want total flexibility with your work environment?

Are you looking for career progression and personal development?

At Creative Activation, this brand-new campaign offers individuals a rare opportunity for rapid career growth working on our fresh, new project! This is a Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Representative will have previous business to business sales experience/BDM experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic OTE between $75,000-$85,000
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

At Loam, we’re dedicated to enhancing the sustainability and resilience of agricultural systems through innovative soil carbon sequestration. By empowering farmers and landowners to reduce carbon emissions while improving soil health, we’re helping to create a sustainable future for agriculture. Join us in making a positive, lasting impact on the environment and the global agricultural landscape.

About the Role:

As the Field Operations Manager, you will lead and manage our soil coring and sample management services, playing a crucial role in our CO2 sequestration initiatives within cropping systems.

This position is central to ensuring high-quality, compliant, and efficient operations across our carbon project sites. You’ll be responsible for strategic planning, procurement, contractor management, and maintaining stringent safety and compliance standards.

We’re looking for a detail-oriented leader who excels in planning and coordination, thrives in a regulated environment, and isn’t afraid to get hands-on in the field when necessary.

Key Responsibilities:

• Strategic Expansion: Lead the expansion of Loam’s soil coring operations, including managing contract coring services.
• Safety Leadership: Enforce and audit safety protocols, addressing any concerns to maintain a safe working environment.
• Resource Management: Oversee the dispatch of personnel, contractors, equipment, and products to farm locations nationwide.
• Operational Efficiency: Develop and refine procedures to enhance project tracking, efficiency, and cost-effectiveness.
• Risk Management: Identify and mitigate risks in on-farm carbon sequestration operations, including weather and regulations.
• Equipment Oversight: Manage regular equipment inspections, servicing, and repairs to ensure optimal performance.
• Budgeting and Procurement: Oversee budgeting, procurement, and quality control processes to align with project goals.
• Regulatory Compliance: Maintain compliance with all regulations and standards, both internally and with contractors.
• Continuous Improvement: Assess project outcomes and implement innovative solutions for greater efficiency.
• Collaboration: Work closely with the team, contractors, and lab partners to ensure soil sample efficacy and compliance.
• Team Leadership: Lead a small, dedicated team, ensuring project milestones are met within budget and timelines.
• Training and Development: Organize training sessions to equip staff with the necessary skills and knowledge.
• Wellbeing Initiatives: Implement strategies to support the wellbeing of the team and the work they do.

• Experience in procurement and contract management processes.
• Field operations experience, such as soil coring, is highly desirable.
• Background in agricultural operations or project engineering is advantageous.
• Exceptional communication skills, particularly in negotiation and partnership development.
• Ability to work autonomously with meticulous attention to detail.
• Proven experience in managing robust workplace health and safety settings.
• Demonstrated ability in leading teams and fostering a positive workplace culture.
• Knowledge of Australian carbon regulations is a significant advantage.

• Personal Learning Budget: Support for professional development and continuous growth.
• Flexible Work Environment: Options for remote work to support work-life balance.
• Impactful Work: Contribute to global efforts in environmental sustainability and agriculture.
• Training and Development: Access to a personal development plan with ongoing training opportunities.

Why You Should Join Us:

At Loam, we’re tackling some of the most pressing challenges of our time with a passionate team dedicated to making a real difference. If you’re eager to apply your skills to a mission that truly matters, we’d love to hear from you.

Loam Bio is proud to be an equal opportunity employer, committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.

About this opportunity

With a long history of delivering sustainable and innovative packaging solutions to some of the most well-known brands, the Pact Packaging closures and specialties division is looking for an energetic Account Manager. You will develop sales opportunities for packaging closures and specialties products through engagement of existing and new customers and manage customers at state and national level. This is a great opportunity to take your experience to the next level as you specialise in your category.

As Account Manager, you will be known for your excellent communication and presentation skills and will bring experience in sustainable growth success. As a part of a solid team of likeminded professionals who have our customers and solution provision at the heart of everything we do, you will be able to develop lasting relationships, be flexible and strategic and are seeking the next step in your career This role is based at Mulgrave, working with customers in Victoria

Specifically you will:

• Ensure that our customers are supported actively and with ongoing relationships in mind
• Conduct regular review meetings
• Identify and deliver on new opportunities and product sales strategies for processed foods
• Prepare and present reporting and analysis on business activity, performance against targets and market industry opportunities
• Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business
• Represent the customers "voice" within the business and ensure their excellent experience throughout PACT
• Identify sales training needs and participate in sales training programs as required
• Liaise with Quality Assurance and production for the external issue of specifications for customer approval

Your skills and experience

 With experience in sales management and astute commercial acumen, you will also bring:

• Resilience with a strong desire to achieve, operational excellence and delivery of agreed growth objectives
• Strategic and collaborative approach that embeds and harnesses commitment to customer value and service excellence
• Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial
• Enthusiasm and solutions provision in your Account Management
• Demonstrated commitment and belief of Safety in the workplace and working “Toward Zero Harm”

***LoopMe is one of Campaign's Best Places to Work 2023 AND 2024!***

Our vision is to change advertising for the better, by building technology that will redefine brand advertising. LoopMe powers programmatic advertising, improves media delivery, develops bespoke audience curation and effective real-time measurement through our outcomes platform. By putting consumers at the heart of every campaign, the world’s leading brands, agencies, media publishers and programmatic platforms rely on us to reach their goals effectively and more efficiently.  

What we need

As part of our ongoing global expansion, we're continuing to grow our footprint in Australia by building a new team in Melbourne!* This is a hugely exciting opportunity for you to grow and unlock revenue in the region. As our Senior Sales Manager, you will be responsible for prospecting, managing pipelines and closing deals across your designated media agency patch.

(*Must live in Melbourne)

As our Senior Sales Manager you will be...

• Identifying and closing advertising partners that are consistent with LoopMe strategy
• Developing strategic relationships with large agencies and advertisers
• Managing negotiation and work with legal counsel as required
• Working with internal teams on behalf of clients to ensure the highest level of customer service
• Interfacing with technical support internally to resolve issues that directly impact partners
• Managing multiple business initiatives in a start-up environment

You will have

• Experience selling AdTech/Digital solutions
• Experience selling digital solutions (online advertising or ad technology) to Media Agencies
• Excellent relationships across tier 1 and/or independent media agencies
• An understanding of the mobile advertising market, Programmatic space, DSP's and Agency Trading Desks
• Confidence in understanding and explaining a base level of technical information to non-technical people
• Excellent presentation, communication and negotiation skills

What we can offer

• 1-month work from anywhere
• 100% remote role, but must be located in Melbourne in order to meet with clients regularly
• Opportunity to work with colleagues and clients across the globe
• A fun work environment with a tight knit team

Want to learn more about us?

Head to our Careers page to learn more about our values, initiatives, our teams and benefits here. (Can't see the hyperlink? Find us here https://loopme.com/contact/careers/)  

LoopMe is a technology company that uses AI to improve brand advertising performance and outcomes. Putting consumers at the heart of every campaign, LoopMe uniquely optimizes advertising investments, driving results up to 5x higher than the industry standards in mobile in-app and CTV for brand awareness, consideration, purchase intent, foot traffic and sales. LoopMe was founded in 2012 and is headquartered in the UK, with global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong. 

To all recruitment agencies: LoopMe does not accept agency resumes. Please do not forward resumes to our jobs career page, LoopMe employees or any other company location. LoopMe is not responsible for any fees related to unsolicited resumes.

So, who is Till Payments?

Till Payments is a division of Nuvei (Nasdaq, TSX:NVEI). Focused on creating next-generation payment solutions designed to accelerate business. The payments game is always evolving and Till is staying one step ahead, building world-class technology paired with local service to support customers.

 As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

Let’s talk about the role you’ll play towards our success

No two days in a high growth scale up are the same, but these will be your key responsibilities:

• Hands up Management & Ownership of all Data Platform Assets (Azure Synapse, Azure SQL, Azure ADF, PowerBI & related services)
• Continuous Improvement
• Release Management
• Performance & Optimisation Monitoring
• Team Management
• Catalog Management
  

Who are you, and what experience will you bring?

• 7 Years+ Industry Experience
• Sound Proficient Demonstrated knowledge within
• ADF
• Synapse, Azure SQL & Azure DWH
• Azure DataLake
• Azure Analytics
• Data Integration Tools
• Power BI
• Data Modelling
• ETL
• Data ingestion, Integrity & Data Quality

And here’s why we think you’ll love working at Till:

• A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.
• Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development and the option to move within Nuvei’s global network
• Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.
• By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth. 
  

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.   

  LI-SR1

#LI-HYBRID

ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work.

The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.

Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.

• Comfortable presenting to all levels of management, including C-Level stakeholders.     
• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deliver business value and solutions by understanding and aligning ServiceNow applications, features, and benefits as it relates to our customer needs.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the facilitator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

What you get to do in this role

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.