Arnhem Land Pest Control in Nhulunbuy NT is looking for an experienced Customer Service Manager for a permanent full-time position to join their team.

Duties include:
Ensure high levels of customer satisfaction through effective communication, problem-solving, and service excellence.
Contribute to the development and execution of customer service strategies that align with company goals and enhance customer relationships.
Evaluate and optimise customer service processes, procedures, and systems to increase efficiency and effectiveness.
Help in strategising quality assurance programmes to maintain and improve service quality.
Analyse customer service data and metrics to identify trends and areas for improvement.
Collect and act upon customer feedback to drive improvements in service delivery.
Monitor and evaluate team performance, providing regular feedback and conducting performance reviews. Collaborate with other departments to resolve customer issues and improve overall customer experience. Manage the customer service division and oversee both sales and service customer interactions.
Ensure compliance with company policies, procedures, and industry regulations within the customer service division.
Lead, mentor, and motivate a team of customer service representatives to ensure they provide top-notch service.
Collaborate closely with the sales and service departments to ensure a seamless customer journey.

Qualification and Experience:
Must hold a Diploma in Business or Management or at least 3 years of relevant work experience
Must possess at least a minimum of 2 years of relevant work experience.
Must have the willingness to collaborate with other colleagues.
Must have a commitment to customer satisfaction and service excellence.
Must have strong interpersonal skills.

A remuneration package between $70,000.00 – $90,000.00 per year plus superannuation will be negotiated depending on skills and experience.
Job Types: Full-time, Permanent

**** TECHFORCE ARE LOOKING FOR SERVICE PEOPLE ****
Tech Force urgently require an experienced Service Person for a local client-based FIFO on a 2:1 Roster You will be responsible for servicing Haulage equipment such as prime movers, Kenworth Mack trucks and mobile earth moving. 
The ideal candidate will have:


Must have previous experience with servicing mobile plant equipment
HR Driver's License
Current National Police Clearance
Full working rights in Australia
Roster and Role 


Based on a 2:1 Roster
Based out of the goldfields.
Starting ASAP
Paying $ - $ Per Hour
POH Perth, interstate flights not covered.
The Process
  
All shortlisted personnel must be able to attend a face to face interview at our WA office, and pass a full pre-employment medical as well as drug & alcohol testing prior to employment.
  Who are ... Click here to view more detail / apply for Service Person ? Goldfields

Posted Date:  10 Dec







Location:  Karratha, WA, AU,







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the  Field Service Supervisor  the well-versed Field Service Plant Mechanic  will assist in the diagnosing, maintaining, and repairing of Caterpillar products. Your responsibility will involve visiting customer sites throughout the Karratha Region, carrying out repairs, maintenance and servicing and managing work orders. You




... Click here to view more detail / apply for Plant Mechanic ? Field Service ? Karratha

Location: Ellenbrook Work Type: Permanent - Full Time
Ellenbrook Christian College was established in and today it is a non-denominational, co- educational College with around 762 students in Years PK to Year 12. Ellenbrook Christian College is owned and operated by Swan Christian Education Association. The College has a well-developed Christian education philosophy and breadth of programs that aim to promote a strong sense of belonging and a spirit of hospitality and generosity.
We offer a broad range of benefits to our staff, including:    Salary packaging    Deferred salary scheme (work 4 years and take the 5th year as leave)    Income Protection Insurance    Supportive and collaborative work environment    Professional learning (PL) opportunities    Laptops for relevant staff    Free onsite parking    Access to our Employee Assistance Program
The Property Manager reports to the

... Click here to view more detail / apply for Property and Service Manager

Service | Welshpool, WA


Closing date: 31/01/



Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.
Benefits of working for Rheem

Work within the Perth metropolitan area.
Be allocated a fully equipped and maintained current model Toyota HiAce van.
Be provided with specialised tools and equipment Tablet/Phone uniform.
Discounts on Rheem products.
Hourly base rate negotiated relative to your trade qualifications & experience.
Opportunity for overtime.
Ongoing training, support, supervision, and career advancement opportunities
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.



... Click here to view more detail / apply for Service Technician

Functional area:  Service







Onsite or Remote:  Onsite







Primary Skills: 







Country/Region:  AU







City:  Perth







Location:  Perth, WA, AU,







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Aug 6,







Epiroc  are seeking a dedicated AHS Maintenance Superintendent to lead our team in executing planned work on time, ensuring the availability and




... Click here to view more detail / apply for AHS Operations Superintendent

IPS Australia is the largest independent service provider for rotating equipment in Australia.

Our workshops are based in Somersby NSW, & Kwinana Beach WA, and our business is to maintain and provide spare parts for rotating equipment such as steam and gas turbines, pumps, compressors and blowers, gearboxes, as well as reciprocating compressors.

IPS Australia is currently looking for a qualified Field Service Engineer for our WA workshop.

The successful candidates will have 5+ years experience in rotating equipment and work on sites in Australia, New Zealand, PNG, Pacific Islands. Your role main responsibilities will include:

Carry out field service activities on rotating machinery from various manufacturers
Strip, inspect, repair, rebuild, commission machinery including reporting and recommendations
Supervise a team of mechanical fitters and is capable of working autonomously
Support the operation of the service activities with technical expertise
Assist the operation of the workshop as required including hands on activity during field service down time.
Assist sales activities for both workshop and field services in conjunction with IPS Business Development Managers. Including customer visits.
Provide technical customer support to clients
Develop detailed scope of works to assist in sales and contract execution.
Development of specific quality documentation (ITP’s, IRS, Work Procedures) for service activities in conjunction with Operation Manager
Provide on the job training for IPS service personnel

You will work mainly on:
Steam and gas turbines
Axial, centrifugal, multistage, integrally gear compressors and expanders
Screw compressors
Fans and blowers
Industrial gearboxes
Reciprocating compressors and valves
All type of rotors

This is predominately a Field Service position. Ability to travel to field locations within Australia is required. The applicant will be able to work on his own or part of a team according to OHS& E standard. The Field Service Engineer is the Supervisor on site and manages the team as well as being the main point of contact for our client.

To be considered you will:
Have a Master/Bachelor degree or a certificate IV in Mechanical Engineering
Be an Australian Citizen or a Permanent Resident
Have 5+ years rotating equipment experience
Be based in NSW or willing to relocate to our workshop location
Have experience in project management (favorable but not essential)
Have a professional accreditation such as CPEng, NER, RPEng, RPEQ (favorable but not essential)

We are looking for high achievers who strive for results and have a strong commitment to achieving safety standards. We want people who are professional, innovative, committed and looking to be challenged. You will have a pragmatic approach to problem solving and will have sound communication skills and the ability to establish effective working relationships with a variety of different stakeholders.

In return for your hard work and dedication you will be rewarded with a competitive salary, an opportunity for career growth and development as well as the chance to work with a team of driven and professional colleagues who encourage and support the delivery of optimum results.

To apply, please email your letter of application detailing what you would do when inspecting such machinery by developing a quick step by step procedure, and a resume detailing your qualifications, experience and references. No agencies please.

Work Remotely
Full time, permanent salary $80K to $119K pa
Mechanical engineering: 2 years required
Work Authorisation: Unrestricted rights to work in Australia preferred

MinRes can offer you!

ASX 200 Company - A dynamic global leader with cutting edge innovation
We invest in your career, with a focus on leadership, upskilling, training and development programs
Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life Health, Family, Recreation and Your Future with MinRes

APPLY NOW to join the MinRes Family, a Company on the Move!
The Opportunity
The Senior Shipping Operations Officer is primarily responsible for the handling of bulk shipping operations of newcastlemax, capesize and babycape vessels for export.
Key Responsibilities

Oversee shipping operations, including the preparation of charter parties, management of vessel operational issues, and coordination with discharge ports and agents for Iron Ore export shipments.
Develop and optimise shipment schedules, ensuring alignment with the shipping schedule and
... Click here to view more detail / apply for Senior Shipping Operations Officer

Career Area: Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do ? but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here ? we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About the Position:
As a Market & Sales Operations Representative (MSOR), you are primarily responsible and accountable to drive services growth in partnership with our dealers with a focus on dealer marketing & sales excellence, digital excellence and to accelerate e-commerce adoption. This position will be based in Perth, Australia.
Key responsibilities will include:


... Click here to view more detail / apply for Marketing & Sales Operations Representative

Regional Operations Manager - South West (WA)


Job Number:




Work type:

Permanent - Full Time


Location:

Picton Junction


Categories:

Transport Operations & Logistics



At Aurizon, were passionate about fostering a diverse, collaborative, and high-performance culture where everyone can thrive. We are committed to bringing exceptional outcomes to life for our people, customers, and communities across an expansive network of supply chain operations. As we continue to grow, we are seeking a Regional Operations Manager to join our Western Australian leadership team and take ownership of Aurizons South West operations.
About the Role
As Regional Operations Manager, you will be a key player in leading and shaping the operational success of our South West operations. Reporting to the General Manager, your role will be to partner with customers,

... Click here to view more detail / apply for Regional Operations Manager ? South West (WA)

Job description

Overview: We are seeking a highly skilled Business Analyst to join the Network Operations team in Perth. The successful candidate will be responsible for facilitating, coordinating, and documenting key activities to support the delivery of projects in the Network Operations portfolio. This role will provide critical support to Senior Project Managers and Change Managers while ensuring business outcomes are met. Key Responsibilities:

Coordinate, facilitate, and document executive summaries, requirements, and backlog management.
Engage with stakeholders to support non-technical delivery activities.
Model business processes to ensure delivery outcomes and benefit realisation.
Identify issues, risks, and benefits of existing and proposed solutions, outlining their business impact.
Develop functional specifications and simplify technical information for diverse team members.
Support solution testing as needed.

Essential Skills and Experience:

Strong verbal, written, and communication skills.
Proven ability to


... Click here to view more detail / apply for Business Analyst (Network operations)

About Bosch Rexroth
As a leading specialist in drive and control technology, Bosch Rexroth manufactures products and systems that are associated with the control and motion of industrial and mobile equipment and ensures efficient, powerful and safe movement in machines and systems of any size. It offers its customers Industrial hydraulics, Mobile hydraulics & Electronics, Gear technology, Linear motion and Assembly technology to components of Mobile Robotics all from one source.
At Bosch Rexroth, we value diversity ? in the backgrounds, work styles and perspectives of our teams. We are an Equal Opportunity Employer and strongly encourage people from culturally diverse backgrounds to apply.
Our Head office is located in Kings Park in the North-West of Sydney with branch offices located in other states around Australia.
The Role
We are seeking a Trade qualified Fitter or Machinist or equivalent from similar Trade background who enjoys ... Click here to view more detail / apply for Service Sales WA

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we?ve pushed boundaries globally and we?ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again ? time after time. In QLD and WA we partner with Containers for Change to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution!
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community ? be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to ... Click here to view more detail / apply for Field Service Technician (Perth)

Date:  13 Nov







Location:  Perth, WA, AU







Hancock Prospecting is built on good Australian values where loyalty and performance are rewarded.  This has helped us grow to be one of Australias most successful private companies with diversified interests across mining and agriculture. At Hancock, we are committed to creating business and employment opportunities for Australian and allied defence force veterans.  We recognise the significant contribution that you have made to our country, and value the skills, experience and capability you will bring to our team. Whether you have experience in our industry, or this is your first step to a civilian career in mining or agriculture, we




... Click here to view more detail / apply for Expressions of Interest ? Veterans (Military Service)

Employment Type Permanent
Closing Date 10 Jan :59pm
Job Title Telstra Retail: Customer Service & Sales Consultant
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you?re at the ... Click here to view more detail / apply for Telstra Retail: Customer Service & Sales Consultant

Posted Date:  10 Dec







Location:  Tom Price, WA, AU,







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to a Field Service Supervisor , the motivated Field Service Heavy Diesel Mechanic will carry out warranty and customer repairs on a range of CAT machinery and associated products in a timely and efficient manner, You will also be required to carry




... Click here to view more detail / apply for Field Service Plant Mechanic ? Tom Price

Wood are seeking a highly skilled and motivated Lead Operations Readiness Engineer to join our dynamic team. The successful candidates will play a crucial role in ensuring that our clients operations are fully prepared for safe and efficient start-up and ongoing production. Our clients cover multiple industries including Hydrogen, Oil & Gas Upstream / Midstream, LNG, Petrochemicals & Refining, Power and Renewables.
At Wood, we are a leading player in the Energy sector, committed to delivering innovative and sustainable energy solutions. Our team is dedicated to excellence, safety, and environmental stewardship.
You will become part of a team focused on delivering solutions for our clients assets in Western Australia and the wider APAC region.  
Wood is an inclusive and diverse global community of inquisitive minds and recognised industry innovators , partnering to create new possibilities .
Join a culture of innovation , pushing the boundaries of ... Click here to view more detail / apply for Lead Operations Readiness Engineer

Employment Type Permanent
Closing Date 10 Jan :59pm
Job Title Full Time Customer Service & Sales Consultant WARNBRO
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Warnbro store is hiring a Retail Consultant to join the team on a Full-Time basis . Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant WARNBRO

Wood are seeking highly skilled and motivated Operations Readiness Engineers to join our dynamic team. The successful candidates will play a crucial role in ensuring that our clients operations are fully prepared for safe and efficient start-up and ongoing production. Our clients cover multiple industries including Hydrogen, Oil & Gas Upstream / Midstream, LNG, Petrochemicals & Refining, Power and Renewables.
At Wood, we are a leading player in the Energy sector, committed to delivering innovative and sustainable energy solutions. Our team is dedicated to excellence, safety, and environmental stewardship.
You will become part of a team focused on delivering solutions for our clients assets in Western Australia and the wider APAC region.  
Wood is an inclusive and diverse global community of inquisitive minds and recognised industry innovators , partnering to create new possibilities .
Join a culture of innovation , pushing the boundaries of what is possible ... Click here to view more detail / apply for Operations Readiness Engineer

External Services | Administration/Support/Service


Closing date: 02/02/


Company Information:
The Shire of Esperance, located 750km from Perth on Western Australias south east coast, comprises some of the most spectacular landscapes and beaches in WA.  The Shire employs over 300 people in a diverse range of roles, making us one of the largest employers in the region. All employees strive to embody the Shires values of Professionalism, Respect, Integrity, Dedication and Excellence in contributing to the community, making Esperance a great place to live and work.
About the Role The Shire of Esperance is looking for people with strong customer service skills, to provide service to parents and children who attend the creche at the Bay of Isles Leisure Centre. 
The role includes providing supervision and a safe, caring and stimulating environment for the children who attend the creche. 
Responsibilities for

... Click here to view more detail / apply for Customer Service Officer ? Creche

$85K Super take home car.
Work from home and flexibility offered.
Long employee tenure loyal, close knit team and culture.


Our client is a highly regarded property agency established within the Perth market for over 50 years. With a focus on a hands-on approach and providing results for their clients, they also have a long standing, and loyal team.
Based in Perth's south, they are seeking an experienced  Property Manager to join their team and drive innovation. You will be responsible an extremely well managed portfolio who has had great PM stability in the last 10 years.
Benefits 


Family feel culture with a long standing team
Well kept and clean portfolio
PCR and leasing support
Up to $85k super
Take home car
WFH flexibility options

You

... Click here to view more detail / apply for Property Manager

Manager Geoscience

Be a part of an encouraging leadership group, committed to your growth and development
Excellent opportunity to shape your career within Resource Development
Perth based role with, regular travel to the Pilbara

About the role
Finding better ways to provide the materials the world needs.
We are looking for a  Manager Geoscience to provide technical and strategic support and guidance for the RTIO Geoscience team, providing exposure to Rio Tinto strategy, management, governance and decision-making processes.
About you
You are curious with excellent stakeholder engagement and communication skills. You enjoy working with leaders, peers and teams to solve problems and seek opportunities to be part of taking Resource Development forward.
We are an open, connected team that includes some of the industrys best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits ... Click here to view more detail / apply for Manager Geoscience

Permanent Full Time | Hazelmere Location | Free On-site Parking
Inclusive Team Culture | Professional Development Opportunity
Attractive Employee Benefits Corporate Discounts Wellbeing Initiatives

The role;
Based in Hazelmere, you'll join a team of 4 Customer Service Officers, reporting to the Office Manager. Your role focuses on providing administrative support and managing bookings for domestic and commercial pest management while liaising directly with clients.
This permanent full-time role will include the following duties:


Manage bookings to ensure smooth scheduling and client satisfaction.
Prepare accurate job orders to support efficient operations.
Create quotes and coordinate schedules to meet client needs.
Distribute work orders to Technicians and follow up on incomplete jobs.
Maintain accurate data and keep workflow schedules up to date.
Build strong relationships and maintain effective communication with clients.
Requires;

... Click here to view more detail / apply for Customer Service Officer

OFFICE MANAGER

Estrin Saul Lawyers is currently seeking an experienced Office Manager to join our dedicated team.

Company Background

We are modern and dynamic experts in our field and pride ourselves on clear, concise and competent solutions for your desired immigration outcomes. With over 50 years’ combined experience in immigration law, we are well-placed to provide you with expert, yet practical immigration advice. Estrin Saul Lawyers is one of Australia's largest specialist immigration law firms. We specialise in all aspects of immigration law and have significant corporate, skilled, family, litigation, humanitarian and health / disability practices.

About the Position

Job Title: Office Manager
Job Type: Full-time, Permanent.
Location: Perth, WA 6000
Salary: $75,000 per annum

Position Overview

The Office Manager plays a crucial role in the operational success of Estrin Saul Lawyers. This position requires a thorough understanding of the firm’s operational processes, excellent communication skills, and the ability to collaborate effectively with diverse stakeholders – including clients, colleagues, and external bodies. The Office Manager is instrumental in ensuring the smooth functioning of the firm’s Perth, Adelaide and Manila offices and contributes to maintaining our reputation as a leading provider of immigration law services.

Key Responsibilities

The main duties of the Office Manager include and is not limited to the following:

Financial Management:

• Collaborate with the Partners in overseeing the firm’s budgeting, financial reporting, and billing processes.
• Ensure compliance with relevant financial regulations (e.g., trust accounting rules) by collaborating with the firm’s auditors, bookkeeper, and other financial professionals.
• Analyse financial data to identify trends, opportunities for cost savings, and revenue growth potential.
• Monitor and manage team and individual budgets, ensuring alignment with the firm’s financial goals and objectives.
• Oversee payroll processing, ensuring accuracy, timeliness, and compliance with relevant tax and employment laws.
Office Administration:

• Ensure that office equipment (printers, computers, etc.) is properly maintained and serviced.
• Manage office supply inventory, ordering new supplies as needed and ensuring adequate stock levels.
• Implement and maintain compliance with occupational health and safety regulations, conducting regular inspections and addressing any potential hazards.

Contract Management:

• Prepare, assess and review the firm’s applications, contracts and agreements with external service providers.
• Prepare, assess, and review the firm’s employment agreements, ensuring compliance with relevant employment laws.

Human Resources:

• In collaboration with the firm’s leadership team, assist with the firm’s recruitment, onboarding, and performance evaluation activities in line with the firm’s strategic plans.
• In collaboration with the firm’s leadership team, assist with implementing training programs to enhance staff knowledge in line with the firm’s strategic objectives.
• Maintain effective communication with the firm’s external HR provider to ensure seamless coordination of HR services, including payroll, benefits administration, and compliance with employment law.
• Oversee the firm’s use of Xero for accurate and up-to-date employee record management.
Office Policy Development:
• Establish and maintain a comprehensive library of internal policies and procedures that adhere to legal requirements specific to the practice of law, ensuring compliance and best practices.

Strategic Planning:

• Actively participate in the firm’s leadership team, contributing to the development and implementation of strategic plans that drive the firm’s growth and success.
Data Management and Security:
• Assist with the implementation and enforcement of the firm’s data security measures to safeguard sensitive client information and maintain confidentiality.

Audit Coordination:

• Collaborate with relevant team members to develop comprehensive annual audit plans that address key risk areas within the firm’s operations.
• Lead the execution of regular audits, ensuring that findings are thoroughly analysed, and any identified issues are promptly addressed to maintain compliance and improve processes.

Reception and Drafting Team Management:

• In collaboration with the relevant team leaders, provide overall direction and supervision for the Manila drafting and reception services team, ensuring efficient and high-quality service delivery.
• Establish clear performance targets for the Manila team and regularly monitor their productivity, providing constructive feedback and coaching to optimise performance.
• Develop and implement targeted training programs for the Manila team to enhance their skills in legal drafting, client communication, and administrative tasks, aligning with the firm’s quality standards.
• Maintain open communication with the Manila team leader to proactively address any operational challenges or issues, ensuring smooth and uninterrupted service delivery.
• Facilitate seamless communication and collaboration between the Manila team and the Australian offices, fostering a cohesive and unified team environment.

Team Culture & Development:

• Embody and champion the firm’s values, mission, and vision, creating a shared sense of purpose and pride among team members.
• Actively participate in firm-wide initiatives and events, contributing to a positive and engaging work environment.
• Foster a culture of open communication, feedback, and recognition, encouraging team members to share ideas, learn from each other, and celebrate successes.
• Promote diversity, equity, and inclusion within the team and the firm as a whole.

Required Qualifications:

• At least a bachelor’s degree in a relevant field. Candidates with a master's degree or higher will be given preference.
• The candidate must possess superior English proficiency.
• Must have unrestricted work rights in Australia.

Required Skills and Experience:

• At least 2 years’ worth of experience in office administration/management role.
• Experience in overseeing financial operations.
• Experience in managing human resources functions, encompassing recruitment, onboarding, and performance management.
• Exceptional organisational and time-management skills, with the ability to prioritise tasks, meet deadlines, and maintain efficiency.
• Has excellent technical skills and is adept at troubleshooting IT issues.
• Proficient in using Microsoft Office Suite, Xero accounting software, and various office hardware.
• Strong attention to detail and a commitment to maintaining a clean, organised, and professional office environment.
• Exceptional problem-solving and decision-making abilities, enabling effective handling of unexpected situations and conflict resolution.

Position : Hotel Manager
Salary : $75 000 - $85 000 per year + super (Job type - Full-time)
Location : Bruce Rock
Full time position


As the Manager of this multifaceted venue, your primary role will be to drive the venue's successful operation and overall success. You will lead your team while overseeing a wide array of product offerings spanning traditional on-premises drivers including food, beverage, functions and events.
This role allows you to cover all aspects of the business while fostering strong community relationships, presenting an opportunity for you to elevate your career by leading a large, dynamic hospitality operation to higher levels of trade, performance, and team engagement.
This position requires a proactive leader with prior experience managing multiple sites to drive a large, multifaceted venue forward. If you have a demonstrated track record of successfully steering business growth, we encourage you to apply.

Key Responsibility :
- Guest relations: welcoming customers, assessing and reviewing customer satisfaction
- Directing and overseeing reservations, reception, room service and housekeeping activities
- Inventory management and financial reporting
- Stock management and procurement
- Supervision and leading a team of bar staff, cooks and housekeepers
- Ensuring compliance with all health and safety, licensing and liquor regulations
- Supervising security arrangements, and garden and property maintenance
- Planning and supervising bar, restaurant, function and conference activities
- Organising staff rosters
- Reporting to senior management

Skill / experience :
- Flexibility and highly adaptable
- A high-level customer service
- Problem solving
- Complete understanding of regulatory compliance
- Minimum of 1 year experience as a hotel / restaurant manager or similar role
- Excellent customer service and ability to lead and supervise a team
- Hold a current Unrestricted Managers license

About the Hotel:
Bruce Rock is a thriving agricultural town located in the heart of the Wheatbelt, 245km east of Perth. The Bruce Rock Hotel is in the main street and offers lunch, dinner, and accommodation to visitors. The town is quaint, but offers all the modern comforts including supermarket, craft shop, chemist, community resource center, café, pool, sporting club & gym.
This role is based in Bruce Rock, offering a very strong remuneration package comprised of an excellent base salary circa $75 000 - $85 000 per year in addition to superannuation.