PERSOLKELLY has partnered with a premier provider of packaging solutions boasting over 60 years of industry leadership. We are looking for a State Service Manager to join their team, they operate across 160 countries with 80 sites worldwide, our partner is a global force in the packaging sector. Position Overview: Are you a seasoned professional with a strong background in service management? Are you passionate about delivering exceptional customer experiences and driving operational excellence? We are looking for a dedicated and dynamic State Service Manager to lead our service team and uphold our commitment to customer satisfaction. As the State Service Manager, you will be responsible for overseeing service-related activities, including customer support, maintenance, and repair services within the assigned region. You will lead a team to ensure efficient service delivery, foster a positive workplace culture, and achieve group objectives in alignment with company goals. Key Responsibilities: Supervise service staff and operations within the region.…

Click here to view more detail / apply for State Service Manager

Job Description Your new opportunity: As a Service Administration Supervisor, you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll guide and supervise our team to collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction. In this role you will: Ensure that work in progress is reduced to minimum levels by supervising and guiding your team. Ensure daily cash sales and accounts are correctly reconciled. Work closely with the warranty administration team to ensure all warranty jobs are processed within time protocols, minimal errors and updates are provided. Attend meetings and contribute to continual process improvement. About you: Have 5 years of administrative experience with great computer skills. Automotive warranty experience Experience within a customer service environment Sound understanding of Automotive Dealership Service Environment Some supervisory experience would be great, but we're happy to work with the right person.…

Click here to view more detail / apply for Service Administration Supervisor

Client Service Manager - Sydney Area Apply now Job no: 532574 Work type: Full time Location: Sydney Categories: General Management a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: We currently have an opportunity to be part of our team. We are seeking a Client Service Manager to join our team in the Sydney Area and will be managing multiple government sites. You will be responsible in managing day to day operation needs for…

Click here to view more detail / apply for Client Service Manager - Sydney Area

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.  At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. If you think this could be the role for you but you aren’t sure if you meet all of the criteria we’d encourage you to apply so that we can explore this or other opportunities with you. ABOUT YOUR ROLE  The National Sales Centre is our Gold Class Customer Hub…

Click here to view more detail / apply for National Sales Manager (13419)

26th March, 2024 $34 per hour plus super 01/04/2024 to 28/06/2024 - Parramatta Location 7.6 hours per day/38 hours per week Provide service and support directly to victims of crime through the provision of information, advice, registration and management of applications for victims support. The position holder is required to act with professionalism, objectivity and integrity to: Work in a trauma informed way to ensure that the needs of the client are holistically addressed. Assist in the delivery of client service and support for victims of crime, and ensure a timely service that exceeds client expectations with assistance as needed. Provide first contact information and referrals, and process applications for victims support, with assistance as needed. Work collaboratively across Victims Services to ensure the effective administration of the Victims Support Scheme, and to identify opportunities to improve our policies, procedures and practices. Achieve and exceed all key performance indicators and performance targets. Be aware of…

Click here to view more detail / apply for Client Service Representative

Exciting opportunity to lead a small team within a dynamic education provider Your new company This iconic Sydney institute is looking to appoint a new Senior Finance Manager to lead a small team within a dynamic part of its business. This is a fantastic role for a strong Business Partner looking to extend their role within a supportive environment, offering the opportunity to develop within their career. Your new role
Your duties will include but not be limited to: Provision of day-to-day relationship management and business partnering for complex portfolios, including the following:



Strategic and operational planning, advice, guidance in regard to all of the financial affairs and resources


Financial insights and problem-solving


Strategic and operational management of portfolio activities/budgets


Advanced accounting and management reporting using a variety of financial and non-financial key performance indicators


Interpreting, applying and implementing financial policies, procedures and guidelines


Development of annual client plans that identify the current key issues and needs for the client's portfolio, and the schedule of approved projects and services for delivery throughout the year


Designs and implements service delivery improvements to a client's portfolio and identifies opportunities for continuous improvement and the achievement of service excellence


Engages with key stakeholders in the client portfolio to support the implementation of strategic transformation and change initiatives and ensure the successful implementation and realisation of key outcomes


Resolve queries from the portfolio on reported results in a timely and customer-focused manner



Responsible for general financial governance, related compliance and services in a customer-focused and timely manner.



Reviewing structure within the general ledger to meet client needs in alignment with central guidelines


Appropriate use of the chart of accounts by clients


Maintain and champion compliance with Procurement and Finance policies and procedures across the business


Monitoring and leading client compliance for travel and corporate card usage and ensuring anomalies are resolved proactively


Manage funding compliance by, for example, ensuring grant conditions are adhered to, timely and accurate financial acquittal reports are submitted to the granting bodies as required and that all grant deficits / surpluses are managed


What you'll need to succeed You will have previous experience in a Business Partnering or Finance Manager role within a large and complex organisation. Excellent communication skills as well as advanced Excel and analysis capabilities are required for this role. Previous management or mentoring experience would be highly beneficial. What you'll get in return You will receive an excellent opportunity to develop your skills within a supportive environment. You will have the flexibility to work from home 3 days per week. This role is currently a 2-year fixed term contract with the potential to extend after this point. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

ROLE OVERVIEW

The Investment Partnerships Manager role is a critical role in the Partnerships team, with responsibility for managing the implementation planning and buying process for their assigned clients. This responsibility includes but is not limited to optimal media partner selection through thorough evaluation and rationale, negotiating campaigns, checking preliminary and final post buy delivery, tracking performance and ensuring delivery on campaign objectives. The Investment Partnerships Manager assists the Director with the management of the Partnerships team – developing skills, evaluating performance, setting standards and managing growth.

As the front line face of Initiative’s relationship with media partners, the Partnerships team are responsible for ensuring all media owners are treated as true partners, with the respect and professionalism we expect from across our business. The Investment Partnerships Manager should guide our partners to embrace the belief that cultural experiences grow brands and to encourage our partners to deliver the best thinking in their responses to our briefs.

ROLE & RESPONSIBILITES


Responds to all client requests in a timely and accurate manner
Collaborates with Client Advice & Management team to ensure alignment with and delivery against client KPI’s
Communicates client and product progress effectively to the team and craft leads
Prepare e-mails, recommendations, buy presentations and presentations to internal teams and clients
Developing excellent presentations skills internally and to all levels in the client organisation
Prepares POVs for targeted opportunities on an on-going basis for clients to further drive their business
Fosters knowledge of client’s business and its competitors to determine sufficient advertising and media needs and ensure plans are properly executed and delivered
Displays ownership of the entire implementation process (media planning and buying) from start to finish within the team, championing deadlines both internally and externally for client base.
Demonstrates expertise in implementation planning and buying across all channels and multiple categories 
Manages the Partnerships team (Senior Executives, Executive, Associates) in the day-to-day activities for assigned clients, reviewing work for accuracy and adherence to deadlines
Provide senior-level guidance and review schedules, research, POV’s and client presentations to ensure quality product and client-readiness


QUALIFICATIONS


Tenure guideline: 5+ years of media agency planning and buying experience
Proven leadership ability and/or prior experience in supervising a team preferred
Excellent knowledge and understanding of Australian media marketplace including the role of each media, understanding key media companies and their ability to deliver on campaign requirements
Developing leadership of the implementation planning process for clients, including planning responsibilities through to optimisations, invoicing and final post delivery
Demonstrated ability to think and execute “out of the box” ideas
Exceptional media sales relationships at GSM level and developing rapport with Sales Directors to deliver competitive advantage to our clients
Advanced user across all core investment media systems and planning tools


 

Salary range between $70,000 and $90,000 including superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable skill set along with a positive can-do attitude. Your next adventure awaits!

The position would be full time role that is drive in and drive out within the Western Downs region working 14 days in and 7 days off for 10 hours per day. Food, accommodation along with uniforms would be provided.

What do Service Attendants do?

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds
What does it take to work DIDO?

The DIDO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 10-12-hour shifts, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights
An open drivers license
Ability to drive to and from the mine site
Most of all, what’s in it for you?

These prospective entry-level roles could lead to many more opportunities for your future. Here’s what’s could be on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your work
Your transport, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRPf

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate?transferrable skill set with a?positive can-do attitude.? Your next adventure awaits! ?

This role is a 14:7 10 hour a day Full Time Opportunity at various sites. Since this is a DIDO an open drivers license and your own car is essential. Candidates sharing a car or outside of Mackay and surrounding regions will not be considered.?

What do Service Attendants do?
Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds


What does it take to work DIDO?
The DIDO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 10-12-hour shifts, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential
An?open drivers license
Ability to drive to and from the mine site

Most of all, what’s in it for you?
This is an entry-level role which can lead to many more opportunities for your future. Here’s what’s on offer:??
Permanent role with Sodexo - we’re looking for keepers!?
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your DIDO?life
Your food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRMb

Sodexo?offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a positive can-do attitude. Your next adventure awaits!

This role is a 14:7 10/11 hours a day.

What do Cleaners/Housekeepers do?
Cleaners/Housekeepers are service minded, with a desire to help improve quality of life for village residents living and working away from home. Working as a Cleaner/Housekeeper you will mostly do the daily clean of the rooms, restock supplies and change out the linen; however on occasions support in other operational areas if required.

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 12-hour shifts and day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential
An open drivers license

Most of all, what’s in it for you?
We seek either experience or entry-level applicants with enthusiasm; Sodexo can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Flights, your food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRNc

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

The Pier Hotel is situated on the Esplanade facing the beautiful sun swept beaches of Esperance and is a great place for lunch, dinner, social club events, a meeting place, a late night out on the town or any celebration you may be having. The Pier Hotel is the perfect venue for your celebrations in Esperance. Offering two private function rooms, at The Pier Hotel you can host functions such as corporate conferences, training days, baby showers, birthdays, engagements, wedding receptions and everything in between.

The Pier Hotel is now looking for an experienced and highly organized Restaurant Manager to join their team.

About your duties and responsibilities:

Menu Planning in collaboration with the chefs to produce innovative dishes
Organising and planning events to benefit restaurant community and create excellent experiences for new and existing customers
Organising and pricing itemise accordance with a preset budget
Keeping track of inventory levels and financial transactions
Assuring that eating facilities are clean, functional and in accordance with the health regulations
Ensuring the selection, training and supervision processes of hiring new personnel are in order
Ability to handle bookings, greet customers and assist with taking orders at a larger scale, thus through the supervision of the whole restaurant
Manage budgets, costs and expenditures including purchasing of supplies;

About you:

At least 2 years of experience as Restaurant Manager;
Ability to produce an excellent culinary and restaurant experience for customers;
Extremely creative;
Excellent time management, scheduling, managerial, and organisational skills;
Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure

Job type: Permanent/full-time
Salary: $70,000 - $80,000

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:
• Ensure Team Members greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:
• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $70,696.25 (gross)

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us! Service Technician - Industrial Mayfield West, NSW, AU, 2304 Mar 7, 2024 THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY The role of an Industrial Door Technician will mainly involve Preventative Maintenance, Breakdown repairs, and some major works to Industrial Door Systems which includes gates, and roller shutter products. Experience in this industry is desirable, however we…

Click here to view more detail / apply for Service Technician - Industrial

Nutrition Warehouse is looking for a passionate Store Manager to lead our East Maitland store! If you love helping people reach their health and fitness goals, we want to hear from you today. LIFE AT NUTRITION WAREHOUSE We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring you to be BUILT FOR LIFE! We have over 100 stores nationwide and we aren't slowing down. At Nutrition Warehouse, we live by our five core values: Deliver WOW, Enjoy the Journey, Stronger Everyday, Together We Grow, and Give a Sh!t. We are committed to exceeding expectations, fostering continuous growth, building a supportive community, and caring deeply about the well-being of our customers. If you're passionate about these values and dedicated to making a positive impact, join us in our mission to inspiring 2 million people to be built for life by 2033! THE ROLE Are you ready to WOW our customers by leading a Nutrition Warehouse store?  People are at the…

Click here to view more detail / apply for Retail Store Manager - East Maitland

Sales Manager About Us ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. Our iconic brands, such as Spence Doors, Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occasions. Spence Doors (Peninsular Fire Doors) offers the broad range of commercial doors and frames as well as Door Solutions and is part of the ASSA ABLOY group. We work with architects, builders, and building owners to deliver doors and door solutions that ensure fit for purpose options and provide longevity and aesthetic value, in traditional and contemporary styles. About the Role Reporting to the General Manager, you will play a crucial role in driving strategic planning,…

Click here to view more detail / apply for Sales Manager

Do you have a knack for Customer Service? Are you always getting complimented on your lovely phone manner? If your strengths include your positive personality and your can - do attitude, then you are exactly the person this role is waiting for! Just around the corner is an expanding business where you can settle down and soar at the same time. You will work with a team of people that pride themselves on the respectful and inclusive culture they have onsite as well as their high standards for safety. The industry of Hire equipment is bustling, and our client is looking for more Customer Service / Hire Controllers to join their friendly team in St Mary's. The team is energetic and growing. The hours are from 7am - 5pm, Monday to Friday. You will spend your days in the office, delivering high level customer service, taking calls, making bookings, allocating transport and processing invoices and…

Click here to view more detail / apply for Senior Customer Service Officer

PERSOLKELLY has a great opportunity to for a Customer Experience Officer for our client based in Townsville with full time hours 38 hours a week. This position will work to deliver exceptional customer service to the community, whilst continuing to innovate and create value in all work undertaken by Council. This work will be delivered through collaboration with the leadership team and in consultation with the Townsville community. Requirements of this role: * Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.* Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.* Ensure a high level of customer service and professionalism is provided to the community and council customers by effectively managing customer enquiries, service requests, applications, and transactions across multiple service delivery channels with accuracy.*…

Click here to view more detail / apply for Customer Service Representative

ICT Service Delivery Coordinator Apply now Job no: 505787 Work type: Temporary full-time, Temporary part-time Location: Regional NSW, All of NSW, Armidale, Coffs Harbour, Dubbo, Queanbeyan Categories: Information and Communications Technology Our open secret: Deliver with impact, connect to what matters & live your way. This is a 12-month temporary opportunity Salary from $106,025 to $117,363 Super, Leave Loading, Flex Leave and so many other great benefits! Willing to consider candidates across all NSW locations.? Preference will be given to candidates based regionally,?with a focus on Queanbeyan, Armidale, Dubbo and Coffs Harbour.   Diversity and inclusion are core values of the Department of Regional NSW.  The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve. The Department of Regional NSW’s (DRNSW) Corporate ICT Team are…

Click here to view more detail / apply for ICT Service Delivery Coordinator

Plant Mechanic - Field service Kalgoorlie Posted Date:  25 Mar 2024 Location:  Kalgoorlie, WA, AU, 6430 WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the Field Service Supervisor, the motivated Field Service Plant Mechanic will be part of a busy field service team carrying out repairs, servicing, diagnosing and maintaining on our variety of caterpillar equipment, which includes D10 and D11 Dozers, 992 Wheel Loaders, 24M Graders and a wide range of other equipment. This work will be completed in a collaborative environment with a strong focus on safety.  Location: Kalgoorlie Roster: This role is open to being a FIFO or Residential position – 2/1, 2/2 or…

Click here to view more detail / apply for Plant Mechanic - Field service Kalgoorlie

Our Vision is a better tomorrow where all people can belong. With over 5,000 staff and volunteers, we deliver services at more than 150 locations every day, including: Children's Programs, Action Sports, Camps, Recreation, Youth Services and The Virtual Y.YMCA Vic Early Learning Centres (ELC's) are safe, supportive spaces offering high quality early learning education and care for children aged six weeks to five years old.About the roleThe Early Years Assistant Manager (know internally as Early Years Director) is the key educational leader at the centre, and 2IC to the Centre Manager. In this hands-on role, you will be on the floor in a direct service role with dedicated time for planning and programming, as well as assisting the Centre Manager to lead and support the Educators, children and families in Tarneit Early Learning Centre.As a motivated and customer focused leader, your role will involve:Working in consultation with Team Leaders and Educators regarding all aspects of…

Click here to view more detail / apply for Early Years Assistant Manager

Customer Service Officer Part-time – Ongoing Position Number: 2108         Location: Braidwood The Package: $848.28 – $937.35 gross per week 11% super. (Evaluated as Grade 7 of the QPRC Salary System 2023). Part-time – 24 hours per week (6 hours per day over four days), 8:30am – 3:00pm Monday to Thursday, including a 30-minute break. This position suits school hours. Do you have strong communication skills and looking to work for a family-friendly organisation? Council is seeking a motivated and personable individual to join our Customer Relations team in Braidwood. In this role you will: Provide professional customer service over the phone and face-to-face Respond to online inquiries. Participate in call centre operations. Facilitate cash and EFTPOS payments. Liaise with all areas of the Council to respond to customer inquiries. We are looking for someone who: Demonstrates the ability to provide high-quality customer service. Possesses strong verbal and written communication skills. Displays a friendly and empathetic…

Click here to view more detail / apply for Customer Service Officer

As a Warehouse/Field Service Technician, you will play a pivotal role in both warehouse production and field service operations. Your responsibilities include testing and maintaining lifting equipment, mobilising to customer sites and ensuring safety protocols. In addition, you'll contribute to manufacturing operations, operating equipment, participating in assembly and pick-packing products for timely delivery, located in Townsville.Client DetailsNurtured within a local family framework, this Australian owned and operated company has actively supplied lifting and rigging materials throughout the Asia-Pacific region for an impressive three decades. Distinguished by an unwavering commitment to excellence, our client's onsite services are unparalleled. This includes comprehensive offerings such as onsite repairs, crane re-roping, and meticulous inspection and certification of lifting equipment. Beyond geographical boundaries, our client extends its full suite of onsite services to the Mining and Construction Industry, catering to a global and local clientele, as the company continues to evolve and expand, its dedication to delivering top-notch services remains…

Click here to view more detail / apply for Warehouse/ Field Service Technicians