WOW Recruitment are seeking a Customer Service Specialist for our Medical Logistics based client in Macquarie Park. Our client is an industry leader, who have built a fanastic reputation by partnering with medical device companies, hospitals, clinics and other allied healthcare providers to fulfill operating needs in a simple and user-friendly way. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available) $65k SuperMacquarie Park Onsite positionBonus structure in place for achieving KPISImmediate startFree gym membershipFantastic career progression opportunities You will be:Answering upto 30 calls each day Booking and amending orders and communicating changes with involved partiesEnsuring accurate and timely data entry into the operating systemResponding to customer queries Maintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required:Permanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleMedical receptionist / call centre operator experience is higly advantageous Logistics experience preferred…

Click here to view more detail / apply for Customer Service Specialist

Nutrition Warehouse is looking for a passionate Store Manager to lead our East Maitland store! If you love helping people reach their health and fitness goals, we want to hear from you today. LIFE AT NUTRITION WAREHOUSE We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer, inspiring you to be BUILT FOR LIFE! We have over 100 stores nationwide and we aren't slowing down. At Nutrition Warehouse, we live by our five core values: Deliver WOW, Enjoy the Journey, Stronger Everyday, Together We Grow, and Give a Sh!t. We are committed to exceeding expectations, fostering continuous growth, building a supportive community, and caring deeply about the well-being of our customers. If you're passionate about these values and dedicated to making a positive impact, join us in our mission to inspiring 2 million people to be built for life by 2033! THE ROLE Are you ready to WOW our customers by leading a Nutrition Warehouse store?  People are at the…

Click here to view more detail / apply for Retail Store Manager - East Maitland

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.  $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is…

Click here to view more detail / apply for Customer Service Specialist

Do you have a knack for Customer Service? Are you always getting complimented on your lovely phone manner? If your strengths include your positive personality and your can - do attitude, then you are exactly the person this role is waiting for! Just around the corner is an expanding business where you can settle down and soar at the same time. You will work with a team of people that pride themselves on the respectful and inclusive culture they have onsite as well as their high standards for safety. The industry of Hire equipment is bustling, and our client is looking for more Customer Service / Hire Controllers to join their friendly team in St Mary's. The team is energetic and growing. The hours are from 7am - 5pm, Monday to Friday. You will spend your days in the office, delivering high level customer service, taking calls, making bookings, allocating transport and processing invoices and…

Click here to view more detail / apply for Senior Customer Service Officer

ICT Service Delivery Coordinator Apply now Job no: 505787 Work type: Temporary full-time, Temporary part-time Location: Regional NSW, All of NSW, Armidale, Coffs Harbour, Dubbo, Queanbeyan Categories: Information and Communications Technology Our open secret: Deliver with impact, connect to what matters & live your way. This is a 12-month temporary opportunity Salary from $106,025 to $117,363 Super, Leave Loading, Flex Leave and so many other great benefits! Willing to consider candidates across all NSW locations.? Preference will be given to candidates based regionally,?with a focus on Queanbeyan, Armidale, Dubbo and Coffs Harbour.   Diversity and inclusion are core values of the Department of Regional NSW.  The Department of Regional NSW is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve. The Department of Regional NSW’s (DRNSW) Corporate ICT Team are…

Click here to view more detail / apply for ICT Service Delivery Coordinator

Customer Service Officer Part-time – Ongoing Position Number: 2108         Location: Braidwood The Package: $848.28 – $937.35 gross per week 11% super. (Evaluated as Grade 7 of the QPRC Salary System 2023). Part-time – 24 hours per week (6 hours per day over four days), 8:30am – 3:00pm Monday to Thursday, including a 30-minute break. This position suits school hours. Do you have strong communication skills and looking to work for a family-friendly organisation? Council is seeking a motivated and personable individual to join our Customer Relations team in Braidwood. In this role you will: Provide professional customer service over the phone and face-to-face Respond to online inquiries. Participate in call centre operations. Facilitate cash and EFTPOS payments. Liaise with all areas of the Council to respond to customer inquiries. We are looking for someone who: Demonstrates the ability to provide high-quality customer service. Possesses strong verbal and written communication skills. Displays a friendly and empathetic…

Click here to view more detail / apply for Customer Service Officer

Business Development & Recruitment Manager Established in 2009 Sure People Solutions are a proudly Australian-owned and operated, specialist Recruitment / Labour hire firm working across an array industries of which we enjoy preferred supplier status to 90% of our client base. These sectors include but are not limited to Engineering, Mining, Logistics, Construction, Defence, Ship Building, Renewable Energy, Rare Minerals. Providing end-to-end talent acquisition services to all divisions within our clients' companies. Due to further expansion, we seek a Recruitment & Business Development Manager to join our established, dedicated team based in Cockburn, Perth, WA. We seek a personable, dedicated leader, promoter, and innovator, who wishes to lead by example adding value to all stakeholders internally and externally. The successful candidate can expect: Long-term opportunity Work with a well-established, committed team of professionals. Ready established (High standard) client base Excellent Remuneration Company Car Flat Management hierarchy Free Parking Support from Directors Freedom to drive change…

Click here to view more detail / apply for Business Development & Recruitment Manager

Firstly, what we offer you! Store discounts, and free 7-Eleven Coffee Bonus & incentive program ? 15 weeks paid parental leave2 days paid volunteer leave per year Unlimited access to LinkedIn Learning Social club, Open committee with regular events? We are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. Through our agile structure, we enable our employees to drive their own work – with a lot of autonomy, and have fun along the way!  Your roleThe Field Manager is critical to ensuring excellence in store performance across the 7-Eleven network. Directly accountable for the performance of between 10 – 14 stores based across Sydney Northern Beaches region, you are an experienced retail leader who will use that experience to coach and mentor Store Leaders to execute on our customer ambition.We are looking for someone who has a passion for retailing, enjoys a fast paced…

Click here to view more detail / apply for Field Manager

An excellent opportunity exists for a suitably qualified and highly motivated individual to join the Rex Sydney Airport Team in the role of a Full Time Customer Service Coordinator. Reporting:This position reports to the Sydney Airport Manager. Position responsibilities: Work closely with internal and external stakeholders by developing relationships with agencies and internal departments to ensure customer service goals and objectives are met  Monitor and coordinate airport terminal and concourse areas for conditions that compromise safety, security, and efficiency and report issues to the appropriate personnel Supervise the execution of the timeline and regulatory compliance at departure gates Investigate and report delays and irregular flight activity and proposes solutions where required  Monitor and coordinate day of operations staffing levels, positions and duty assignment, time and attendance and staff coverage to best fit the operations needs  Work closely with rostering and management and provide feedback where necessary  Develop CSOs through effective performance management and ongoing feedback…

Click here to view more detail / apply for Customer Service Coordinator

Acknowledgement of Country
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child Safety
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The Opportunity
The SKA Observatory (SKAO) is a next-generation radio astronomy facility that will revolutionise our understanding of the Universe and the laws of fundamental physics. Enabled by cutting-edge technology, it promises to have a major impact on society, in science and beyond.

In Australia, the SKAO is collaborating with CSIRO to operate and support the construction of the low frequency telescope (SKA-Low) in remote Western Australia on Wajarri Yamaji Country.

The Traditional Owners and native title holders, the Wajarri Yamaji, have gifted CSIRO with the traditional name Inyarrimanha Ilgari Bundara for the CSIRO Murchison Radio-astronomy Observatory, home to the SKA-Low telescope. The traditional name means ‘sharing sky and stars' in the Wajarri language.

The SKA-Low Data Processing (DP) Manager is responsible for building and leading the Data Processing Software team for the SKA-Low telescope in Australia. This team will actively contribute to the deployment, integration, testing, enhancements, and support of the Data Processing Software, with strong focus on the SKA-Low during Construction and later in Operations.

Your duties will include:
- Build, lead and manage the SKA-Low Data Processing Software team responsible for integrating, testing, deploying, supporting and contributing to the development of the Data Processing software systems for the SKA Telescopes, with strong focus on key components of the SKA-Low Telescope.

- Act as a Stakeholder of the Data Processing (DP) and LOW Integration Agile Release Train (ART) Program Management Teams as required by the SKA Project SAFe implementation and its evolution through construction and operations.

- Work with peers at SKAO HQ and SKA-Mid to develop and support the common software for future implementation of a "follow-the-sun" model. Support the transition from construction to operations, developing change management, incident management and continuous quality control.

- Develop and nurture working relationships with other SKAO subsystems development teams that interact with the Data Processing system, especially the SKA-Low Science Operations and Commissioning Teams in order to enable an integrated, operational SKA-Low telescope as part of the global SKA Observatory.

- Provide coaching and mentoring of the SKA-Low Data Processing team to achieve high levels of performance, meet the SKAO operational objectives and promote a culture of ongoing capability development.

Location: Perth, Western Australia
Salary: AU$126,313 - AU$148,014 plus up to 15.4% superannuation
Tenure: Indefinite - Full-Time, Part-Time or Job-Share
Reference: 98581

To be considered you will need:
Essential

- Bachelor's Degree in computer science or a similar relevant subject, or equivalent experience.

- Expertise in building and/or leading diverse teams of software engineers, software research engineers or software developers in the areas of High-Performance Computing (HPC), Scientific Computing, or Data Intensive Research.

- Expertise in management and/or development of medium to large-scale software projects or products, especially in the fields of Scientific Computing, HPC or Distributed/Cloud Computing.

- Excellent communication and influencing skills with distributed, highly specialised project teams and stakeholders, across international and diverse cultural backgrounds.

- Experience with at least one of:
- Distributed data-intensive processing and algorithm development using high-level execution frameworks such as Dask, Ray, PySpark, MPI or equivalent.
or/and
- Benchmarking, profiling and optimisation techniques for applications running in HPC platforms, including utilisation of accelerators such as GPUs or FPGAs.

Desirable

- Certification and experience in Agile Methodologies such as SAFe, Scrum or Kanban.

- Interest in astronomy and understanding of the challenges of data processing for telescopes similar to SKA.

CSIRO is an Equal Opportunity employer working hard to recruit world-class talent that represents the diversity across our society. As part of our commitment to equitable employment outcomes for under-represented groups, preference will be given to Aboriginal and Torres Strait Islander people, women, and people with a disability who meet the role criteria.

For Full details about this role, please review the Position Description

Eligibility
Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents or you must either hold, or be able to obtain, a valid working visa for the duration of the specified term. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements
We work flexibly at CSIRO, offering a range of options for how, when and where you work.

CSIRO and the SKA Observatory value and respect difference, and we are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. We are open to discussing flexible working opportunities with this role being offered on a full-time, part-time or job share basis. Please raise your preference in your application.

Diversity and Inclusion
We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish.

About CSIRO
At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact.

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to Apply
To apply for this role, please apply on-line providing your CV, and a Cover Letter clearly addressing the essential criteria of this role and your motivation for applying. Under CSIRO policy, only those who are able to demonstrate how they can meet the essential criteria may be appointed

Applications Close
28 APRIL 2024, 11:59pm AWST

Are you passionate about transforming data into actionable insights? Do you thrive in a dynamic environment where your strategic thinking and analytical skills can drive impactful decision-making? If so, we have the perfect opportunity for you!

Position: Insights Manager 

Reports to: Product Director

Business Unit: AUNZ analyst team  

Location: Sydney

The Company

Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.

We are looking for experienced Insights Manager with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.      

The Role

This is an exciting senior role within our Product team, focused on serving our financial services clients in Australia and New Zealand. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team.

Key Responsibilities

• Presenting to clients ensuring presentations exceed expectations with regards to actionability, accuracy and timeliness
• Maintaining a deep understanding of clients’ strategic priorities and demonstrating this understanding in your dealings with clients
• Reviewing and providing feedback on the work of more junior members of the team, ensuring feedback is understood and acted upon, ensuring continual advancement in the quality of team output
• Executing on product or process initiatives that aim to enhance client experience, maximise efficiency and margin
• Identifying and executing upon opportunities to advance our product coverage in response to client needs and market dynamics
• Working closely with Senior Resourcing Manager to ensure resources are utilised effectively and forward planning is undertaken
• Working closely with Sales and Client Success teams in the acquisition of new clients and servicing of existing ones
• Identifying and implementing innovative research approaches and methodologies
• Cascading subject matter expertise through the analyst team and broader business
• Leading training sessions and implementing ongoing internal training programs and knowledge sharing
• Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.

• Experience in a research agency environment or research role.
• Experience working with banks / financial services providers.
• An ability to focus on client service above all else.
• Experience of using data and research to deliver actionable insights.
• Experience managing primary research from the design stage through delivery.
• Experience managing of external panel suppliers.
• Experience presenting research and insights to clients at a senior management level.
• A desire to work on your own in a fast-moving environment, with an entrepreneurial focus.
• The ability to lead, engage and drive a high performing team.
• The ability to work and communicate effectively.
• Experience of using data/research software such as SPSS and Q.
• Excellent leadership and organisational skills.

• Competitive salary
• Discretionary Bonus
• Opportunity to work with a global team in a fast paced, fast growth business
• Hybrid working
• 25 Days Holiday
• 2 Days Charity Leave
• Birthday Leave
• Social Events

• An exciting opportunity to get involved in the new terminal projects at Perth Airport
• Challenge yourself to negotiate and execute commercial agreements for the Group Property team
• 2 Year Fixed Term Contract based in Perth

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Qantas Group Property manage a portfolio of over 2 million SQM across approximately 100 locations. The Property Development team plays a key role by providing comprehensive property project management services within the Qantas Group. The team works closely with a broad range of stakeholders and end users to deliver property solutions supporting all facets of the business to meet constantly evolving operational requirements and to assist the organisation in providing a premium Customer experience.

The Property Development Contracts Manager will manage capital works contracts to ensure Qantas' contractual and compliance risks are mitigated and commercial position is optimised. You will provide contract management/administration of suppliers’ performance, contractual and HSE compliance and compile periodical performance reports. You will manage the commercial relationships between Property Development Managers and suppliers, including the relationship with Qantas’ Central Procurement team.

This role will provide assistance to expedite procurement of minor capital works goods & services, to develop a workplace culture of continuous improvement in the areas of contract management and sourcing of goods and services in this field. You will also provide property advice in the interpretation of contract terms and the enforcement of the terms of the contract and issuing notices of direction and support Qantas procurement and Legal processes and procedures throughout the life cycle of the project.

You’ll have –

• 5+ years experience of buildings and infrastructure construction contracting and procurement experience, preferably in the aviation and/or industrial sectors
• Tertiary qualifications in Business Management and/or a property-related field together with experience in the application of Construction Contract Law and construction-related experience is ideal
• Strong communication and interpersonal skills as well as established influencing and business partnering skills
• Strong relationship skills are necessary to build confidence with Property Development, Regional Property and Compliance Managers in order to understand their needs and gain support for value-added commercial propositions
• The ability to make critical decisions and influence cross functional teams is imperative, so too is the ability to deal with ambiguity and have the initiative to provide strong value proposition
• Challenge existing thinking and maintain stakeholder relationships
• Ability to acquire and use business process knowledge
• High Level (executive) relationship management
• Initiative and ability to work independently
• Highly developed communication, negotiation and Influencing skills
• Leading and running commercial negotiations
• Property industry knowledge
• Define and implement ideal commercial strategy and the ability to acquire and use market knowledge
• Detailed knowledge of standard form construction and maintenance contracts
• The ability to understand the key drivers affecting Qantas and create business value through services and leveraging experienced knowledge, leading practices and professional service
• Commercial risk identification and assessments
• Administer contract commercial terms for Group Procurement and Legal business units in relation to construction contracts
• Dispute resolution and enforcement of commercial contract terms

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

If you’re ready for a culture that will challenge and excite you, submit an application today.  

Applications close: 9th April 2024

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Point Force Group Pty Ltd are one of the east coast’s fastest growing labour hire companies. With our new Sydney Office based in Randwick along with our Head Office in Cheltenham, we provide labour hire services to a broad range of clients all over Sydney & Melbourne.

We are now looking for a Human Resources Manager to join the team and work from our Sydney location.
We are looking for a hard-working, confident, positive personality who will add to our great culture. Previous experience as a HR Manager is essential and experience working within the construction industry is strongly preferred.

Role Responsibilities Include:
- Management of employees including monitoring costs and productivity levels
- Recruiting, inducting and training staff and managing associated systems
- Creating, developing and enforcing company policies and practices
- Developing and implementing performance management systems to plan, appraise and improve individual and team performance
- Develop WHS/OHS programs ensuring compliance with related requirements.

About you:
- Bachelors Degree in HR or related field
- Experience in the Construction Industry or closely related field
- 3 + years experience in HR/Recruitment
- Understanding/experience with health and safety awareness / OHS

Be part of the team transforming global travel experiences! Luxury Escapes is one of the world’s fastest-growing travel websites, with over 6 million members. We are growing rapidly & seeking an Engineering Manager to lead our Loyalty team. Our Loyalty Product aims to take our customer relationships to the next level by creating an unparalleled travel loyalty program that truly resonates with our audience. We're in the early days of loyalty - still figuring out what our loyalty system should look like, and what the product requirements are. It's a great opportunity to be involved in and lead a new initiative from the get-go. Working at Luxury Escapes Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community. Our Sydney office is on Kent Street - a short walk from Wynyard station…

Click here to view more detail / apply for Engineering Manager - Loyalty

 We’ve made it our business to understand how people want to work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.?Investa is one of Australia's largest and most well-known commercial real estate companies, committed to helping workplaces to thrive.  We manage and develop office buildings in Australia's major business districts. Buildings designed for the way people work today - and the way we want to work in the future. We have an exciting opportunity to join Investa as our new Building Technology Manager.  This dynamic role is responsible for supporting the implementation of Investa’s Buildings Technology Strategy with the aim of optimising the security, operation, experience and data management within Investa assets, to maximise asset value, enhance our service offering and maintain a market leadership position. This role will accelerate Investa’s strategy and leadership in digital innovation for both new and existing commercial office buildings…

Click here to view more detail / apply for Building Technology Manager

 We’ve made it our business to understand how people want to work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.?Investa is one of Australia's largest and most well-known commercial real estate companies, committed to helping workplaces to thrive.  We manage and develop office buildings in Australia's major business districts. Buildings designed for the way people work today - and the way we want to work in the future. We are an award-winning commercial property group, founded on mutual belief, continuous improvement, innovation, and ethical practices. We are currently seeking an Assistant Property Manager to join our Sydney CBD team. In this role you will provide exceptional administrative support to the General Manager and Property Manager by implementing and adhering to business practices/processes/systems.You will implement customer centric portfolio property services in accordance with the management agreement in order to maximise the financial/operational performance of the portfolio…

Click here to view more detail / apply for Assistant Property Manager

If you are looking to work for a dynamic yet collegial boutique strategy consulting firm, focused on Interesting strategic work in small teams with high partner engagement, this role could be for you.

This fast-paced strategy advisory firm executes high-level strategic work for Board, CEO and C-suite clients and they are looking to grow by hiring Managers and Senior Managers in Sydney to work on Strategy, Operations and VC/ Investment projects.

They are searching for individuals with the skills, knowledge, and passion to become a representative of the company with their clients. The successful candidate will be able to demonstrate an understanding of the client's context and objectives, develop strong relationships with senior stakeholders, and strategise on how the company and its clients can grow and thrive. They will lead key client engagements with small teams under them.

They are focused on projects mainly across Sydney and Melbourne so minimal travel will be required and they are focused on flexibility for their people.

Key Responsibilities:
• Establish a strong relationship with clients and senior stakeholders.
• Capture objectives, concerns and priority areas for customers while bringing the best of the company's services to them.
• Demonstrate value and expertise through industry knowledge and/or domain knowledge.
• Use your creativity and intuitive skills in order to craft a tailored solution that meets the clients’ objectives while also creating an opportunity for further collaboration between our teams.
• Deliver excellence on all client projects, delighting them at every opportunity.

Key Qualifications:

• Minimum 2/3 years' experience in a brand name, top strategy consulting firm married with industry experience or Manager level consulting experience.
• Strong learning mindset and drive for continuous self-improvement
• Exceptional communication and negotiation skills, personal adaptability, with high empathy and curiosity.
• Well-rounded strategy consulting tool kit.
• Maintain a thorough understanding of portfolio and solutions and how to best differentiate these values to our clients.
• A positive, can do and collaborative approach.
• Collaborator who fosters trusted advisor relationships with clients and internal stakeholders.
• An articulate leader who motivates internal teams to outcomes, embracing mentoring and developing others.
• Application of a data-driven approach to include research, business intelligence, and designing compelling strategies.

This role will collaborate closely with partners who bring a wealth of experience from prestigious firms like McKinsey and other brand name boutique strategy houses. If this excites you, then this role is for you!

PERSOLKELLY are in partnership with our client based in Prestons who are a markert leader of lubricants. They are renowned for their innovative products and commitment to excellence. They have a strong focus on quality, sustainability, and customer satisfaction, and have established themselves as a trusted name in the market
Due to expansion and growth, the team are now looking for a Sales and Operations Manager who is proactive and ready for the next step in their managment career! This role will see the Sales Operations Manager - (Automotive and OEM) hold a key leadership position responsible for driving and ensuring outstanding customer service excellence for the their brand within the Automotive and OEM divisions across Australia and New Zealand.
About the role:
This role plays a vital role in establishing our brand as the preferred partner for valued customers, delivering unmatched customer experiences and service. The Sales Operations Manager will lead a team of customer service officers, cultivating a customer-centric culture, and leveraging advanced technology and process enhancements to optimise business operations and drive organisational profitability.
Your responsibilities include but aren't limited to:

Developing and implementing strategic sales plans to expand market share and achieve sales targets.
Leading a high-performing sales team, providing guidance, training, and support to drive performance.
Collaborating with the production and logistics teams to optimize supply chain operations and ensure timely delivery of products.
Building and maintaining strong relationships with key clients, distributors, and industry stakeholders.
Analyzing market trends, competitor activities, and customer feedback to identify opportunities for business growth and product improvement.

Essential Requirements:

An analytical mind with attention to detail, with particular focus on qualitative data when reviewing performance.
A strong, clear communicator with people at all levels and backgrounds.
Computer literacies (SAP experience preferred) high level of typing skills preferred
Ability to present and discuss information clearly and to different audiences.
Effective interpersonal skills.
Strong team working and networking skills.
The ability to use your own initiative, balance priorities and work collaboratively to drive high performance both personally - and within the team
Effective verbal and written communications skills.
Ability to act on own initiative and as a member of a team.
Ablity to maintain confidentiality and political sensitivity.
Personal resilience and the ability to work independently with minimal supervision.
Understanding of current issues and best practice relating to customer service
Familiar with customer complaints/feedback and how this can be used to improve performance.


HOW TO APPLY
Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Kylie Williamson - 0400 854 228



Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

The Company Innovative, progressive company focused on automation and AI. Leading the pack in technology and innovative thinking this young dynamic team will provide a stable, secure work environment that will also challenge and stretch your experience. The Role This is a start to finish role where you will be managing all operational tasks for your allocated clients, which is predominately ocean freight imports. You will have full responsibility of the shipment from PO right through to delivery to clients premises or 3PL warehouse. You will be the main liaison for customers and deliver consistently outstanding service both internally and externally. If you enjoy having full control of the shipments and servicing your customer requirements, this role is for you! Responsibilities Facilitation of Import & Export shipments Liaising with shipping lines, co-loaders, airlines and transport carriers Providing clients with exceptional customer service Import/Export Document Processing and Creation Essential Skills Solid experience in freight forwarding operations…

Click here to view more detail / apply for Customer Operations Coordinator

About UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.Mount Isa is the major service centre of the region and well equipped to meet the needs of residents and tourists alike with all the services and amenities you would find in any modern city.Discovery Parks, Mt Isa guests can stay in fully equipped tourist cabins or on van sites, relax in the pool or cook up a food storm in the camp kitchen. This large property also accommodates and caters for work stay guests. About the RoleResponsibilities will include, but not be limited to:Delivering exceptional customer serviceFront Office management - all aspectsPark Operations – ensuring the efficient delivery of all services i.e. customer service, grounds management, housekeeping and food & beverageSupport an inclusive and engaged team…

Click here to view more detail / apply for Assistant Manager - Mt Isa

Our client is a truly innovative supply chain service provider who have recently launched into the Australian Market. With a thriving business with headquarters in Shanghai, they have a unique service offering which is known for integrating advanced technology and efficient practices to streamline their customers logistics requirements. Their recent expansion into Australia marks a significant step in their global growth strategy. They are looking to make their first hire in Australia, offering a unique opportunity for someone to spearhead and oversee their operations in this region. This role is perfect for an ambitious Freight Forwarding professional who has exceptional operational knowledge looking to rapidly grow their career. Key responsibilities Client Relationship Management Maintain and enhance relationships with existing clients through regular communication, providing updates on shipments and addressing any concerns Work to understand clients' specific needs and provide tailored logistics solutions to meet those needs. Operational Management Oversee all aspects of import and export…

Click here to view more detail / apply for Freight Forwarding Operations - Chinese Speaking

The Employer Our client is a professional freight forwarding company enjoying continued growth and success. They provide a team-driven working environment with a down to earth management style. Their well appointed office is close to public transport, cafes and shops. Work From Home flexibility is also on offer. The Position This is an opportunity for an Operations professional to join their highly successful team. Cross training is available for a dedicated and ambitious individual looking for further development. The specific requirements and responsibilities of this role include: be the liaison point for Import / Export Customers including processing of documentation have solid knowledge of all freight processes & reporting requirements coordinate bookings with customers, transport, shipping be the liaison point with overseas offices & agents pro-actively update customers on any issues that may occur manage situations that arise with the customers Who You Are We are looking for someone with experience in Imports OR Exports…

Click here to view more detail / apply for Operations Coordinator - Freight Forwarding

Service Administrator Assistant Faircloth & Reynolds are seeking a Service Administration Assistant to join our growing Service Department. This position will be based from our Coffs Harbour Head Office About You: We are looking for someone who is able to work as part of a team to meet departmental objectives and must possess the following skills and experience: Minimum 2 years administration experience Excellent verbal and written communication skills Experienced in providing generalist administrative support Ability to focus in a dynamic, fast paced work environment. Ability to multitask whilst maintaining good attention to detail Proficiency in Microsoft Office Suite Ability to learn new software ABM Software experience will be highly regarded About the Role: The Service Administration Assistant duties include customer service, scheduling and providing generalist administrative support the Service Department. This is a full time role that reports directly to the Service Manager. About Us: Faircloth & Reynolds has been in operation for over 37 years and…

Click here to view more detail / apply for Service Administrator Assistant

Date Posted:2023-11-14Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!About YouWe are currently looking for a sales-focused Service Account Representative to be based in our Perth office in Western Australia. In this role, you would be responsible for selling OTIS's range of maintenance products and services and maintaining good customer relationships for all accounts assigned to your portfolio with the aim of growing the Service business in the respective area. You are excited about proactively maintaining regular face-to-face contact with Otis Customers and ensuring that all selling activities, including prospecting, presenting, proposing, tendering, securing, and processing meet the OTIS standards and customer requirements.Permanent roleReports to Senior Service Account RepresentativeWhat We OfferCompetitive base salary and car allowanceQuarterly paid Sales…

Click here to view more detail / apply for Service Account Representative - WA

Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.     Our philosophy is pretty simple: we believe every night should end with a good story.      We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing their team and styling their customers.    As a yd. Assistant store manager you will: Provide an exceptional customer experience to each and every customer. Lead by example at all times and inspire the team around you. Coach & develop your team consistently to be able to achieve our brand goals. Be honest and candid at all times. Be driven and confident working with KPIS and individual targets.…

Click here to view more detail / apply for yd. Assistant Store Manager – Birkenhead Point, NSW