About Us

The Ghan is one of Australia’s iconic train journeys, travelling through the heart of the Australian outback from Adelaide to Darwin. The Ghan stops twice per week in Darwin during our peak period, as such we have a team of people at the Darwin terminal ready to service the train when it arrives in our spirited outback town.

About the Role

Based at Darwin Terminal, the Service Operator Team Leader is responsible for ensuring the cleanliness of guest cabins, lounge and restaurant carriages on-train and public areas off-train. The role will provide support to the Service Operations team through coaching and training initiatives and work in partnership with the Terminal Manager. This is a guest facing role.

The key responsibilities include:

• Conduct daily briefings with the staff to keep them abreast of day-to-day requirements such as train turn-arounds, deep cleaning and areas requiring special attention
• Supervise the work environment as the teamwork in line with the desired instruction and systems that are in place
• Prepare cleaning schedules for the return of all carriage cabins, lounge and restaurant carriages from rolling stock operations, ensuring the team operating rhythm is planned and organised
• Monitor the quality of linen and record and report any identified issues for supplier resolution
• Report maintenance faults, damage to furniture and fittings in all areas of the train carriages and the terminal
• Experience with computers and reporting is also required.

What do we offer?

General discounts on Journey Beyond travel and experiences 

Study Assistance Policy 

Employee Referral Policy 

Private Health discounts 

Discounts on Journey Beyond merchandise 

About You

You will have proven experience leading a small team in Housekeeping/Logistics or similar, with strong communication and organisational skills.

Apply today!

Welcome to CT, the ultimate destination for tech enthusiasts! We're not just any workplace, we've been certified as a Great Place to Work and ranked 23rd in Australia's Best Workplaces 2022, and now we've been rated as the coolest Best Place to Work in Tech 2023! With a team of over 260 tech wizards, we're constantly pushing the boundaries and working at the forefront of the tech industry in Australia and NZ.

Our CEO, Adam Centorrino, is dedicated to customer service, having won the Customer Service Executive of the Year award twice, and we've also won an incredible 10 consecutive Australian Service Excellence Awards! We're not just focused on our customers, we prioritise our employees too. With flexible work culture, growth opportunities, wellness benefits, and an inclusive workplace culture, we're dedicated to making sure our team members are happy.

Now, enough about us – let's talk about you. We're expanding our team, and we're on the hunt for a key role to join our Professional Services Team.

Requirements of the Role:

• Establish and lead a cross discipline team to plan and deliver scope of works.

• Manage current and future relationships with key stakeholders including; capability managers, platform sponsors and delivery agencies, industry partners, and other interest parties.

• Contribute to the ongoing improvement activities as part of the broader leadership team which may include; fostering a collaborative and respectful culture, identifying opportunities for business improvements and engage with SMEs for input into project planning and approvals.

• Maintain compliance with existing and emerging reporting requirements that may include; senate estimates, queries, monthly performance reporting, additional and budget estimates, project risks, etc.

Highly Desirable:

• Experience with complex secure communication systems or C4I systems.

• Experience leading multi discipline integrated project teams.

• Previous experience in the Defence environment.

• Understanding of Government gate approval process.

Desirable:

• Excellent verbal and written communication skills.

• Proficient in the use of MS-Office suite of software.

• A deep and thorough understanding of Project Management practices.

• Comfortable working in a changing and complex environment and at times without a pre-defined procedure.

• Willingness and ability to learn new concepts and familiarise oneself with new systems.

• Ability to work under minimal supervision and to use initiative when appropriate.

• Understand their own self-assessed competency and to seek assistance when required.

• Build trusted and valued relationships with team members, and other stakeholders.

Please note: The successful candidate must have PV clearance. Applications without a PV clearance won't be considered

Estimated start date

ASAP

Initial contract duration

9 months

Location of work

ACT

Working arrangements

Candidates MUST be located in Canberra, ACT and available to work from the office located ACT.

Security clearance

Must have NV1

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we offer cost-price tech discounts so you can stay up-to-date with the latest trends.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, First Nations people and people from culturally diverse backgrounds.