What you get to do in this role:

• Help in building the measurement strategy for the Global Technical Support organization
• Interact with GTS leadership to determine current and future needs vs existing tools and facilities
• Work with various internal teams on delivery of analytical and operational tools for GTS
• Update and maintain tool and metric inventory and definitions
• Create, deliver and analyze key metrics using dashboards and QBR reporting
• Create or improve and implement analytics reporting for customer support
• Develop actionable insights from analysis to make recommendations on key business strategies.
• Participate in creating advanced analytical models to support Global Support organization and Engineering initiatives
• Provide models and analysis to help identify areas of opportunities to work with Business Units
• Learn and become and SME using our internal analytics tool (Performance Analytics)

Reporting into the Service Manager, the Service Liaison role is responsible for providing exceptional after sales service to ensure a fantastic customer experience.

The role supports and troubleshoots any problems the customer may experience with the operational efficiency of their product and  includes liaising with 3rd party suppliers, manufacturers and service agents via phone and email to help rectify any problems, faults or damages.

• Liaise with customers to diagnose operational issues with their product.
• Log all service calls and accurately update all customer service records.
• Coordinate and book service calls for customers by liaising with third suppliers such as manufacturers,suppliers and service agents.
• Liaise with Finance and/or Order Management to process any credits, refunds or sales returns on faulty products.
• Answer all customer emails and phone calls within an acceptable time frame.
• Keep up to date with new and existing product knowledge through regular training.

Our data delivery team is creating a link between the automated driving vehicle fleet and the cloud. An agent is running on a connectivity unit that offers features like data logging, transfer of data from vehicle to cloud, and remote configuration. The uploaded data is stored in the Cloud, where it can be analysed further.

We are currently offering an exciting opportunity for a highly motivated and enthusiastic individual to join us as a Software and System Engineer within the Driver Assistance and Connectivity department. This is a 2-year maximum-term, full time role and is based at our headquarters in Clayton, Melbourne.

Salary Range: $80,000 - $90,000

Position responsibilities will include:

• Conducting software and application programs according to customer and business needs
• Elicitation of System and Software requirements to create a feasible design
• Full stack SW development from Gateway to Cloud and data analytics, including:
  • Design and implementation of Microsoft Azure Cloud network architecture
  • Cloud-centric software development
  • Supporting in-vehicle integration of connectivity units
  • IoT Device, fleet, MetaData and payload management
  • Application development in C++ for embedded devices
  • Infrastructure as Code development for Cloud resources
  • Development of MetaData visualisation tools
• Development, implementation and testing of Public Key Infrastructure for device identity and security management
• Testing and deployment of solutions using CI/CD principles
  • Continuous delivery pipeline development for software projects
  • Development of software unit and integration tests for Cloud and embedded applications
• Identifying and correcting errors in system behaviour through methodical problem-solving
• Communication and support of internal and external customers for project delivery
• Maintaining project documentation in accordance with internal processes

Hello and Kia Ora!

Start your game…
As a Mobile Engineer at Entain, you'll have a pivotal role in defining the technical direction of the new Ladbrokes and Neds apps. Your focus will be on ensuring that the apps meet the highest technical standards and effectively cater to our customer's needs.

In this position, you'll actively contribute to the development of mobile applications by working on core functionality and seamlessly transitioning from react-native to native. Your expertise will be invaluable in writing efficient and maintainable code as we enhance the apps' performance and improve the user experience.

This opportunity is exceptional as it allows you to join us during a significant transformation phase. By helping to shape the future of our mobile apps, you'll have the power to make a genuine impact on the customer experience.

Where and how you can work
This position can be based in various locations including Brisbane, Australia (HQ), Darwin, Sydney, and Melbourne, or can be remote within Australia. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

Your day-to-day.

• Advocate for the mobile platform and collaborate with engineering and design teams to establish best practices and leverage native frameworks effectively.
• Prioritize scalable feature development, covering the entire development process from measurement and design to testing, deployment, and continuous improvement.
• Provide technical guidance and mentorship to junior engineers, including setting up code standards, architectural guidelines, and best practices for mobile development.
• Identify areas for improvement and implement optimization strategies to ensure exceptional performance and smooth operation of mobile applications.
• Uphold code quality standards and practices to maintain high-quality code throughout the development process.
  
  

You're a match if you have….

• Demonstrated commercial software development experience, specifically in designing, building, and operating large-scale mobile platforms, as this position requires expertise in handling significant scale and complexity projects.
• Commercial experience in iOS, SwiftUI, and/or Android, Jetpack Compose. We value well-documented, performant, tested, and easily maintainable code that adheres to best practices.
• Proven track record of providing constructive feedback during code reviews.
• Strong problem-solving skills are essential, showcasing the ability to identify and resolve issues swiftly.
• You excel in critical and creative thinking, enabling you to come up with innovative solutions.
• Demonstrated enthusiasm and a willingness to tackle challenges head-on, you are not afraid to dive into complex problems.
• Comfortable effectively communicating through various online channels such as chat, video calls, and other collaboration tools.
  
  

Entain Lifestyle

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including, heavily subsidized gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• A wealth of learning and development opportunities, empowering you to broaden your expertise and professional growth.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.
  

Who are we?

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

For more information, please reach out to us at [email protected] or hit apply now.

SICE ANZ is currently embarking on exciting growth and we have a great opportunity for an enthusiastic, versatile and results-oriented Systems Engineer to join our ICT team in Sydney.

This role will support the design and implementation of complex traffic monitoring and tunnel control systems, providing a mixture of installation, support as well as integration activity around Windows Server environments, VMWare, Linux, SAN and NAS.

Key responsibilities include but are not limited to:

• Installation, maintenance and architecture of Storage, servers, virtualisation, operating systems, databases, backup solutions and workstations.
• Cater to doing infrastructure coordination related to design and setup activities at different stages of a project.
• Monitor systems and identify performance issues proactively.
• Work within strict time frames and elevate incidents within defined timeframes.
• Test all changes to hardware, software and operating systems.
• Resolve issues and prepare status reviews and reports.
• Professionally represent the infrastructure team as a technical consultant on projects as required.
• Maintain the necessary project plans and documentation of all system builds and modifications.
• Interact and coordinate with vendors, suppliers, distributors and contract consultants.

The preferred candidate will hold formal qualifications in Systems Engineering or Computer Science and a minimum of 5 years of experience in the design and implementation of VMware virtualised platforms, Windows Server 2019 and later, Storage infrastructures (SAN, NAS), RDBMS Microsoft SQL Server, Linux, Windows 10 and later versions.

Other technical requirements include the following:

• Strong virtualisation experience using VMWare vSphere 7.0 and later (ESXi, vCenter, vMotion, HA, DRS, SRM)
• Solid knowledge and experience with Windows Server 2019-2022, Microsoft ADDS, GPO, DNS, DHCP, WSUS, File & Print and Microsoft Security Baseline
• Proven experience implementing security patches.
• Experience with Veritas Backup Exec and Veeam Backup & Replication
• Experience with desktop imaging and deployment solutions
• Knowledge of ITIL and industry best practices
• Experience with scripting languages; Powershell, PowerCLI, Script Runtime Service
• Good knowledge of with GitLab and Ansible Automation is also desirable.

• Be part of large scale infrastructure projects.
• Genuine opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, travel and equipment discounts, etc.)

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organisation dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The location of this role will be based on-site in Penrith. These roles are based in the customer or Datacom offices. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

Please note that this role is expected to commence on 5 March 2024

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Design, implement, and maintain infrastructure as code using tools such as Terraform, Ansible, or CloudFormation.
• Automate the provisioning and configuration of infrastructure components.
• Implement and manage CI/CD pipelines for automating the build, test, and deployment processes.
• Ensure the scalability and reliability of CI/CD workflows.
• Experience with containerization technologies such as Docker.
• Orchestrate and manage containerized applications using Kubernetes or similar tools.
• Implement security best practices in the CI/CD pipeline and infrastructure.
• Ensure compliance with industry standards and regulations.
• Automate repetitive tasks and manual processes to improve efficiency.
• Scripting experience with languages such as Python, Bash, or PowerShell.

• Minimum of 5 years of experience in a DevOps role.
• Strong experience with cloud platforms such as AWS, Azure, or GCP.
• Proficiency in scripting and automation.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or Travis CI.
• Solid understanding of containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of infrastructure automation tools (Terraform, Ansible).
• Familiarity with security best practices in cloud environments.

Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians!

We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians.

About The Role

With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel.

As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers.

Operating Hours
We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours.

Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments.

Skills & experience

• High attention to detail
• Excellent customer service skills
• Patience and empathy towards people in difficult situations
• A team player focus, working collaboratively to exceed expectations
• Clear communication skills to customers and stakeholders
• Punctual and reliable
• Experience adhering to KPI's
• Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM
• Due to clearance requirements Australian Citizenship is required

Benefits

• Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!
• Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.

APPLY WITH US TODAY!

#LI-DNI

Hello and Kia Ora! 

Start your game… 

At Entain Australia and New Zealand, we welcome candidates from diverse backgrounds. Whether you come from a development background or have a passion for automation testing, we have an opportunity for you!

As an Automation Engineer, you'll play a crucial role in ensuring our products meet the highest quality standards. From concept to release and beyond, you'll be responsible for building confidence in our offerings and delivering exceptional user experiences. You will get to work alongside talented teams, push boundaries, and grow your skills in a supportive environment. In this role, you will have the opportunity to implement and enhance automation frameworks and test suites to ensure efficient and effective testing of our web and mobile applications.

Where and how you can work...
With our HQ in Brisbane, we also have offices in Darwin, Sydney, Auckland, and Wellington. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences. This role is best suited to our Brisbane location.

About Entain:

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike.

We're also proud to be supporting racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether horse racing, greyhounds, or a variety of thrilling sports.

Join us in fuelling the passion and excitement that drives New Zealand's racing and sporting culture.

Responsibilities:

• Server infrastructure commissioning, monitoring and support.
• Management of servers, volumes, memory, CPU load, resourcing, costing and balancing.
• Designing and maintaining efficient routing and connectivity of systems.
• Installation, monitoring, maintenance and repair of highly redundant software systems that provide critical services.
• Management, monitoring, scaling and support of Kubernetes cluster nodes and deployments.
• Implementation and support of continuous integration and deployment pipelines.
• Identify areas where automation would result in improvement to existing solutions.
• Collaborate with other departments to determine solution requirements.
• Implement solutions that automate existing manual and semi-automated processes using a broad range of technologies.
• Support existing processes through monitoring, debugging and diagnosis.
• Provide infrastructure setup and support services for other members of the Data & Analytics department.
• Document processes and architectures.
• Training and mentoring junior staff in the use and maintenance of our technologies.
• Integrate new and existing applications across the business suite to provide efficient data pipelines.

About you..

• Knowledge of cloud computing platforms (AWS, Google cloud, Azure, etc).
• Experience with software-defined infrastructure (using terraform, Kubernetes etc) with a deep understanding of Kubernetes architecture and objects.
• Experience administering and using source control, continuous integration and deployment, and/or containerised applications.
• Development skills in a broad range of serious back-end programming languages (Python, Java, C++, C, C# etc)
• Detailed understanding of traditional relational database concepts, administration and design (MySQL, Postgres, SQL Server or similar)
• Ability to convey complex concepts to other staff possessing a broad range of varying technical competencies.
• Exposure to designing and implementing sustainable network, server, application and data architecture.

Why Entain:

• Genuinely flexible work arrangements – we aim to be in the office two days a week, but we want you to work the way that best suits you and your life.
• 9-day fortnights – Yep, that’s right!
• Up to 12 weeks of Paid Parental leave.
• Heavily subsidised gym memberships and other paid-for services as part of our wellness calendar.
• Free onsite barista and fully stocked fridge and pantry for breakfast and lunch.
• Extensive learning and development programs so you can expand your expertise.
• Company-wide events to recognise and celebrate the great work of our team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to free and discounted tickets to sporting and racing events.
  

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference. For more information, please reach out to us at [email protected] or hit apply now.

We are seeking a highly motivated individual to join our Environmental team in Brisbane, as a key contributor to our sample receipt and dispatch operations. As a vital member of the team, you will play a crucial role in maintaining excellence in client services related to soil, water, and air sample processing.

Your key responsibilities in this role will include but are not limited to:

• Liaise with EHS and local management to ensure the safe, efficient and harmonious operation of the Brisbane EHS Sample Receipt facility.
• Liaise and work closely with Client Service Managers, Business Development Managers, Sales Teams and other stakeholders optimise service needs and be versatile with distinct customer focus.
• Agile coordination of high-quality service and meet deadlines ensuring integrity of service and ongoing relationship growth.
• Maintain records of client liaison, meetings and related activities. 
• Scope and prepare or organise quotations as required.
• Sort and identify samples on receipt, and complete and record all required sample receipt checks, including sub-sampling, labelling, storing and/or timely repacking of samples for dispatch as necessary.
• As required, drive to client sites to pick up samples, and/or carry out sampling according to approved procedures. Accurately complete sampling and site records
• Perform other duties as directed by the Project Manager.

This role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. 

This role is integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer and Claims requirements.

• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy 
• Adhere to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work
• Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work (including system and user acceptance testing and procedural reviews) 
• Contribute towards a culture of process improvement
• Contribute to department and company projects as required
• Other ad-hoc duties as required.

As a Senior Consultant (Systems Engineer) within the Egis Advisory business, you will be responsible for providing consultancy, design and engineering solutions, as well as policy and strategy evaluation for Defence projects. Your input will improve the efficiency and safety of operations. You will see projects through the entire lifecycle, including bid preparation, to ensure client expectations are satisfied.

You will also be responsible for:

• Support and lead a range of projects involving analytical and technical skills in one or more operating areas as directed by the Defence Lead
• Act as subject matter expert and provide technical advice to clients in relation to on-going projects as they progress through lifecycle phases
• Lead and manage a small team of project engineers, consultants, admin staff etc
• Management of project financials to ensure project is progressing within the client’s budget
• Identify potential opportunities consistent with the broader Egis strategy to contribute to business development activities within the Defence sector
• Assist and support preparation of proposals as required
• Supervise, mentor and support junior Consultants, as required

As a Senior Consultant (Mechanical Engineer) within the Egis Advisory business, you will be responsible for providing consultancy, design and engineering solutions, and policy and strategy evaluation to major projects to improve efficiency and safety of operations. You will see projects through the entire lifecycle, including bid preparation, to ensure client expectations are satisfied.

You will also be responsible for:

• Acting as subject matter expert and providing technical advice to clients in relation to Mechanical Engineering, Systems Safety and Systems Engineering
• Contribute significantly to the development of Safety Cases for the client
• Support and lead a range of projects involving analytical and technical skills in one or more operating areas as directed by the Defence Lead
• Lead and manage a small team of project engineers, consultants etc
• Management of project financials to ensure project is progressing within client budget
• Identify potential opportunities consistent with the broader Egis strategy to contribute to business development activities within the Aviation and Defence sector
• Assist and support preparation of proposals as required
• Supervise, mentor and support junior Consultants, as required

What it means to be a part of our team: 

• Fully paid comprehensive training: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and troubleshooting techniques 
• Learn while you earn: You will be eligible to complete a Cert III in Business, during work hours, fully paid by us 
• WFH Options: After you've practised what we teach, you can work from home 2 days per week 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be a part of the TSA Way: You'll be rewarded, recognised and a part of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
• Provide expert advice and troubleshoot technology faults that customers might be facing
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, have confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Bunbury team in our Fielders business as a Storeperson/Customer Service Officer. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

Get ready for this exciting dual role that promises something new every day! Your mornings will start by attending customer service responsibilities at our Bunbury branch. As someone skilled in operating a forklift, you’ll be handling the unloading of incoming deliveries and loading up our products, ready to be despatched to customers. That’s not all – include general warehousing duties and you’ve got a day bursting with variety and excitement!

We are on the lookout for someone reliable and dependable to join our team. This role not only offers daily challenges but also opens the door to numerous career opportunities.

As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our Operations workforce across our businesses. We strongly encourage female applicants to apply for these positions.

What Will You Do?

Your responsibilities will include:

• processing and managing customer orders, quotes and enquiries via face to face, online and over the phone as well as processing sales, using EFTPOS and handling cash
• efficient and accurate data entry and order taking, ensuring tasks are completed in a timely manner and systems are updated accordingly
• maintaining and enhancing relationships with external and internal customers including the Sales and Warehousing teams within the branch
• having high attention-to-detail and accountability ensuring positive impact to the business.

This is a Monday to Friday role, working a 38-hour week within the trading hours of 7am to 3pm.

More About You

A reliable and punctual individual with a passion for delivering excellent customer service and the drive to perform warehousing duties (training will be provided). Additionally, you will have:

• the ability to obtain a forklift licence (if you don’t already hold), further training will be provided on the job
• high level communication and customer service skills
• strong time management and proficient computer literacy skills in MS Office (training will be provided for in-house systems)
• a willingness to learn, a can-do attitude and a proactive approach
• a high level of safety awareness.

What’s in it for you

• Full-time permanent position
• Free secured parking onsite
• Ongoing training and career opportunities
• Employee benefits with discounts on health and wellbeing products and services
• Employee Assistance Program

For those eager to embrace a challenge and elevate their skills, this role could be just what you're looking for.

Together we can make a world of difference.

Applications close Friday, 8 March 2024

• Bring your passion and feel the energy
• Major exposure to enterprise cloud
• Flexibility to Innovate

Please note, this role is flexible but based in Sydney

Endeavour Group is looking for a Lead DevOps/Application Engineer with a passion for technology and Kubernetes experience, you'll assist in redefining and delivering a secure platform.

Advocate and adopt DevOps CI/CD best practices to support over 40 development teams on the Microsoft Azure DevOps platform.

You'll also automate processes, advocate for environment management, and provide solutions to improve efficiency.

A solid understanding of Microsoft Cloud Adoption Strategies in an enterprise environment is crucial as you will be building automation capabilities across the development and cloud infrastructure landscape.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• You are an engaged and open-minded team player with excellent communication skills.

• You are proactive in your work, distinctly self-motivated, and have the confidence to take on additional responsibility. This allows you to reach your highest potential with us.

• Should be able to work in Agile Environment and be able to closely work with co-located and distributed teams.

• Self-organised and embraces a whole team approach to quality.

• You have strong attention to detail, with the ability to work well under pressure.

• You have a passion for knowledge sharing and developing the capability of others.

• You have a desire to ensure developers and operations are working in harmony and will advocate best practices to guide them in the right direction

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Albury and Wodonga area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

The Senior Network and Security Engineer will provide technical leadership and expertise to design and deliver customer solutions using the latest technologies in a hands-on project delivery role.

As a Senior Network and Security Engineer, you will:

• Bring your project delivery experience and passion for the latest technology
• Take ownership of your projects and work closely with key stakeholders
• Enjoy keeping up to date with the latest network and security technologies
• Thrive on being involved in a range of different projects concurrently and enjoy building strong relationships with key internal and external stakeholders

Accountabilities:

• Interpret client requirements through the hosting of design workshops
• Produce detailed design documentation and the deployment of network and security solutions
• Continuous learning for current and emerging technologies to support Logicalis product offerings through self-paced, instructor lead training and vendor certifications
• Work with and mentor junior staff

Essential Skills:

• Demonstrated experience in project delivery of complex Network and Security solutions
• Demonstrated experience working across SD-WAN, WAN, LAN and Wi-Fi solutions including Cisco, Aruba and Fortinet
• Demonstrated experience working with security solutions including NGFW, SASE across Cisco, Fortinet and Palo Alto
• Current vendor certifications which may include Cisco, Palo Alto, Fortinet and Aruba
• Strong communication, presentation and documentation skills with the ability to articulate to technical and non-technical audiences

Desirable Skills:

• Experience with or exposure to Public Cloud, NAC, SIEM
• Data Centre network design and deployment
• Network automation experience

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

Love getting out on the road, having control over your schedule and the idea of an early afternoon knock off? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time/part time, permanent basis, working flexibly from Monday to Friday. We have roles available across the country.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Great Remuneration package on offer
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• Current Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen 

Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

About the role

Octopus is looking for a Senior Electrical Engineer to join the Grid team who will be responsible for leading grid related activities and providing technical support to the broader business through the project lifecycle including:

• Technologies: Wind, standalone utility scale batteries and solar hybrid.
• M&A:  Provide strategic network-related insight on new investment opportunities and manage related due diligence activities.
• Development:
  • Support team during the early-development phase of projects, mainly in preliminary design of solar, wind and hybrid facilities
  • Engage in commercial and technical grid aspects of EPC, eBoP, and O&M tenders including the selection of key inverter and PPC equipment
• Connection Process: Lead the connection process including managing the TNSP, AEMO and technical consultants
• Construction: Support including R1, Registration, and R2 compliance
• Operation: Support team in ongoing compliance of operational assetts.

The role is based in Melbourne or Sydney – with site visits required periodically to our projects throughout various stages. Our current portfolio consists of a mixture of greenfield through to late-stage assets.

Just as important as what you achieve in this role, is how you perform the role. We’ll need you to be an engaged team member, who can provide technical leadership to investment and development leads. You need to be a self-starter with high energy levels, tenacity, initiative, and a willingness to commit whatever it takes to deliver the required results.

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Nuts and Bolts

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About Our Team 

Datacom's ERP solution is designed to simplify and automate internal business processes, providing a single source of truth for reliable, data-driven decision-making. It offers enhanced visibility into our entire business, allowing for a clear understanding of what is happening across all operations. Additionally, it provides a unified set of tools that enable our employees to focus on value-added activities that support customer-facing functions. Datacom's ERP platform includes various technologies such as NetSuite, Oracle OpenAir, HCM, Boomi Middleware, Microsoft, and Cloud technologies. 

About The Role:

As the Principal Engineer you will provide advanced customisation and troubleshooting support to the company’s ERP team.  You will also be responsible for but not limited to the following:

• Provide support to ensure system faults are rectified promptly. 
• Design, develop, and deploy SharePoint-based applications, including web parts, workflows, forms, and custom solutions. 
• Develop technical solutions to meet ongoing business requirements. 
• Enable users at all levels to perform their jobs effectively. 
• Ensure business reports are accurate and provided in a timely manner. 
• Support continuous improvement of systems. 
• Assist the organisation in the selection, development of and transition to new solutions. 
• Build rapport and working relationship with teams within the business at both management and end user level. 

 What You’ll Bring:

• Proven experience as a SharePoint Developer or similar role. 
• At least 7 years’ experience in application development, ideally in a service provider environment, with a focus on Microsoft technologies development.
• Strong knowledge of SharePoint platform, including SharePoint Online and SharePoint Server. 
• Familiar with Azure resources like Azure AD, Functions, Web Apps and Storage accounts. 
• Proficiency in development tools, such as Visual Studio Code, Visual Studio, and PowerShell. 
• Experience in developing SharePoint solutions using HTML, CSS, JavaScript, React, C#.Net, SQL, SharePoint Framework (SPFx), Azure and Power Platform. 
• Proficient in development of Power Apps, Canvas, Model-driven App and Power Automate. 
• Proficient in working with SharePoint APIs, RESTful services, and the SharePoint App Model.  
• Troubleshoot and resolve technical issues related to SharePoint applications, including performance and usability problems. 
• Conduct testing and quality assurance of SharePoint solutions to ensure they meet business requirements. 
• Stay up to date with the latest SharePoint technologies and best practices and recommend improvements to enhance system performance and user experience. 
• Available provide support outside of regular hours, on weekends, or whenever the need arises. 

Good to Have: 

• Integrate SharePoint with other business systems and third-party applications, such as CRM or ERP systems. 
• Implement security measures and permissions to ensure data integrity and compliance with organizational policies. 
• Have working know with MS Teams and Office 365 groups. 
• Ability to analyse business requirements and translate them into technical solutions. 
• Bachelor’s degree in information technology, Business IT, Computer Science or related disciplines. Professional certification in Microsoft Technologies preferred. 

Why Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

If you would like to know more and this sounds like you. Please apply online today!

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Senior DevOps Engineer with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a DevOps Engineer or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

About V2

V2 Digital was created to do things differently. We accelerate the digital next for leading brands - driven by outcomes, unleashed by technology and powered by humans. As a digital native consultancy, we re-define digital models, re-invent experiences and build intelligent platforms, all underpinned by modernised ways of working.

About the role:

V2 Digital is looking for a skilled Senior DevOps Engineer with experience in the Information Technology and Services industry to join our dynamic team. Your primary focus is on automating processes, improving deployment frequency, and maintaining a stable and reliable infrastructure to deliver high-quality software products efficiently.

Responsibilities

• Design, implement and maintain cloud-based infrastructure to support the company's digital services.
• Develop automated deployment processes for software applications.
• Collaborate with software engineers to optimise the performance and availability of the systems.
• Monitor system health and application performance to ensure high availability and optimal user experience.
• Implement and maintain effective security measures to protect all aspects of the infrastructure.
• Work with software engineers to implement monitoring and logging solutions to provide timely feedback on system and application performance.
• Continuously improve infrastructure processes and practices to optimise efficiency and scalability.
• Lead migration initiatives in moving workloads and data from on-prem to cloud and from cloud to cloud.

What's required:

• Several years experience as a DevOps Engineer or related role.
• Proficiency in at least one programming language (e.g., Python, Bash, Ruby).
• Experience with cloud infrastructure providers like AWS, Azure, or GCP, with deep expertise in at least one of these.
• Experience with container orchestration platforms like Docker and Kubernetes.
• Understanding of Linux systems administration.
• Hands-on experience with database systems like MySQL, Postgres, or MongoDB.
• Strong experience with infrastructure as code using tools like Terraform or CloudFormation.

APPLY NOW

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!