The Role:
Were expanding and looking for a dynamic, customer-centric individual to join us in our Malvern office! This is your chance to be a key player in our team, providing exceptional support across our three brands with our group GAZMAN, Cable Melbourne, and Perri Cutten.
As one of the first points of contact for our customers, youll embody the voice of the company, delivering top-notch service while creating positive and lasting impressions. Youll play a vital role in enhancing the customer experience and driving sales across all Austin Group brands.
If youre passionate about customer service and eager to make a difference, come and be a part of our journey!
This is a full-time role, working Monday to Friday. 
Other responsibilities will include but not limited to:

Resolve all customer inquiries positively, within set KPI timeframes to deliver an outstanding customer

... Click here to view more detail / apply for Customer Service Team Member

FIRE SERVICE TECHNICIAN/ELECTRICIAN

THE COMPANY
Beaver Williams provides HVAC, Fire Protection and Essential Services for commercial and industrial clients throughout Sydney CBD, Metropolitan and Greater Western suburbs. We have a service centre located in Silverwater with our head office located in Warriewood. Incorporating best practice techniques with innovation and the latest technology, we are well established as an industry leader with over 140 years of heritage. Safety is our priority. We are committed to our people, their training and well-being.

THE ROLE
An opportunity exists to join Beaver Williams in the role of Fire Service Technician. The role requires fault finding, testing, inspection and repair/replacement of fire safety systems as part of regular fire protection services for our clients.

ESSENTIAL CRITERIA
• Minimum 8 years of experience as Fire Service Technician (Dry Fire)
• A current Electrical licence.
• Demonstrated ability to service and repair various types and brands of fire panels and fire safety systems.
• Ability to fault find and program fire detection systems.
• Valid NSW driver’s licence.
• Communication both written and verbal, time management, problem-solving, interpreting technical data, and teamwork.

DESIRABLE SKILLS AND EXPERIENCE
• simPRO experience
• FPA accreditation for inspecting and testing all fire measures desirable
• Supervisors or contractor’s licence

BENEFITS
• Company maintained vehicle or car allowance
• iPhone (digital platforms used for jobs, timesheets, leave applications)
• All uniforms and PPE provided
• Career progression available
• Overtime available
• Regular toolbox talks to update your knowledge of industry and company
Beaver Williams has a strong comradery and a progressive company culture that fosters well-being and can offer relevant career development opportunities. We listen to our staff and encourage engagement for the development of the business. We have a community focus and look for opportunities to enhance job satisfaction. We are an equal opportunity employer.

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in Salesforce
Provide technical and product information to customers to increase their knowledge
... Click here to view more detail / apply for Field Service Technician

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician within deployments you will work at customer ven ues to install, covert, move & upgrade electronic gaming machines, you will provide a high standard of customer service and will interact with various stake holders including customers, builders and electricians.
Some key responsibilities include:

Complete pre-install requirements including all admin related tasks
Ensuring material required are available and correctly prepared
Confirmation of the time/date of the work being carried out with the venue
Preperation of vehicles with all required tools and materials
Perform equipment upgrades, modifications and game change conversions
... Click here to view more detail / apply for Field Service Technician/Deployment

Full time hours Monday-Friday; Commencing in February
$ per hour
Continuous learning and development opportunities


JK Personnel is partnering with one of the worlds largest service companies, working alongside one of Australias biggest banks to meet the diverse needs of over one million customers throughout their financial journeys. 
With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.
You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders.
These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.
The Role


... Click here to view more detail / apply for Customer Service Associate

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

01st November,
Patterson Cheney is expanding our truck division, and we now have an excellent opportunity at Patterson Cheney Isuzu Trucks in Keysborough for a highly motivated individual to join our Service Department team.    Patterson Cheney Isuzu Trucks, achieving Dealer of Excellence    About the role:  Reporting to the Service Manager, you will be responsible for the following:

Provide outstanding customer care and be the vital link between the customers and the workshop
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Inform and consult on vehicle servicing, keeping the customer current at every stage and answering any questions or queries they may have.
Preparing invoices and closing allocated repairs
Provide the best advice on our products and services to our customers.
Be a team player, liaising with technicians/workshop control about vehicle statuses

... Click here to view more detail / apply for Dealership Truck Service Advisor

Our client is an ASX 100 iconic market leader, and today they are seeking to appoint an inspirational and transformational National Customer Service & Administration Manager to lead their national Inbound Customer Service Contact Centres and their Administration Support Teams whilst also proactively taking full responsibility for premium customer escalation management ($1m customers nationally), all whilst playing a key role in the transformation of this B2B customer centric multi-site/national operation. 
Key to our client?s success has been their ability to position their people at the forefront of their decision making, along with CX excellence. You will be supporting a significant multi-service multi-site operation as you lead these business critical functions.


So, what?s in it for you?  The opportunity to:  



Enjoy a salary package of up to $185k 10% STIs
Have full accountability for representing a national inbound Customer Service Contact Centres and their

... Click here to view more detail / apply for National Customer Service Manager

Job Description
Who we are and what we offer:
Interested in shaping skylines across the globe?
Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.
You will also have access to a range of holistic benefits including:

Discretionary annual bonus, 8% company contribution pension, 25 days annual leave holiday buy options.
Single private medical cover, employee assistance programme, and virtual GP service
Competitive parental leave
Several flexible benefits from season ticket loans, discounted gym memberships to a cycle to work scheme.
Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
An industry-leading

... Click here to view more detail / apply for Service Desk Dispatcher

25th November,
An excellent opportunity exists with Patterson Cheney Toyota, Toyota Dealership of the Year, and the Toyota President's Award, for a like-minded individual who wants to continue the success.     You have a proven track record in a dealership Service Advisor capacity, working as part of a team in a high-volume environment, and you have strong attention to detail.     About the role: Reporting to the Service Manager, you will be responsible for the following:

Working within Patterson Cheney policies, guidelines and standards
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Preparing invoices and closing allocated repairs
Be transparent and honest with the customer with estimated completion times and provide updates as required
Ensuring the customers' expectations are exceeded throughout the experience
Providing support to other service advisors
Assisting Workshop Manager

... Click here to view more detail / apply for Dealership Service Advisor

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time position available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

WOW Recruitment are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team. The successful candidate will play a key role in providing exceptional customer service and support to their clients. 
Benefits


Friendly team
Weekly Bonuses - Annually the team are averaging an extra $20,000 per year!
Frequent Salary reviews
Uber Eats Fridays
Monthly lunches
Modern, spacious office space

About the role:


Respond to inbound and outbound customer inquiries on the phone, along with email inquiries
Maintain accurate records of customer interactions and transactions
Meet and exceed customer service performance targets and standards
Foster positive relationships with customers, ensuring their satisfaction and loyalty
Continuously improve knowledge of products and services to better serve customers
Follow established procedures and guidelines to ensure efficient and effective call handling
Collaborate with other team members
... Click here to view more detail / apply for Customer Service Representative

Taylor Automotive are currently looking to recruit an experienced and qualified Automotive Service Technician to join their team in Coonabarabran NSW 2357.

The successful candidate will need to undertake and possess:

- Extensive experience in repairs ad maintenance in line with the manufacturers’ requirements for all make and models
- The ability to perform scheduled maintenance servicing
- The ability to solve problems, prioritizes work tasks, meet deadlines and remain calm under pressure
- The capacity to service and repair vehicles as per the repair order with the allocated time
- Good verbal and written communications skills
- Strong diagnostics capabilities

Skills & Abilities:

- Certificate III in Light Vehicle Mechanical Technology or equivalent
- Ideally have a minimum of three years’ experience as a qualified Motor Mechanic
- A strong knowledge of vehicle maintenance and repair
- The ability to work in a team environment

Salary range is $70,000 - $85,000pa commensurate with skills and experience

Full-time Position available

Applications open on 22nd of November 2024 and closes on 22nd of December 2024

If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Heavy Diesel Mechanics

TRS Resourcing is currently recruiting Heavy Equipment Mechanics for our client, a Leading Manufacturer of vacuum, water, service and tilt tray trucks. We require a self-motivated, trade-qualified candidate who can work independently and within a team.
We are looking for a candidate with experience servicing heavy-duty trucks. This is a full-time permanent position based in their Pakenham workshop.
  
Successful candidates must be able to demonstrate the following:


Servicing and repairing products, including oil changes, belt changing, and hydraulic and pneumatic components.
Previous experience as a mechanic in Automotive manufacturing / Heavy duty truck assembly
Diagnosis and fault-finding
Interpret workshop drawings & repair manuals
Ability to work unsupervised
Have a mechanical aptitude
To be considered for this position, you must be able to provide the following when required:


Reference contact details of two
... Click here to view more detail / apply for Service Technician Pakenham

08th November,
An excellent opportunity exists with Patterson Cheney Toyota, Toyota Dealership of the Year, and the Toyota President's Award, for a like-minded individual who wants to continue the success.     You have a proven track record in a dealership Service Advisor capacity, working as part of a team in a high-volume environment, and you have strong attention to detail.     About the role: Reporting to the Service Manager, you will be responsible for the following:

Working within Patterson Cheney policies, guidelines and standards
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues
Preparing invoices and closing allocated repairs
Be transparent and honest with the customer with estimated completion times and provide updates as required
Ensuring the customers' expectations are exceeded throughout the experience
Providing support to other service advisors
Assisting Workshop Manager

... Click here to view more detail / apply for Dealership Service Advisor

08th November,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare accurate quotes for customers
Develop relationships with customers
Be a product knowledge expert to help customers find products they need
Actively work

... Click here to view more detail / apply for Customer Service & Sales ? Wodonga

About the Team
The Field Service Representative is responsible for providing maintenance and advisory services for logistics and armoured (tracked or wheeled) vehicles, delivering reliable, high quality and timely service support to the customer.
As Field Service Representative, you can anticipate some of your day-to-day tasks to include:

Working at various sites to conduct, assist and or supervise in diagnosis and repairs on RDA supported vehicles, turrets and weapons;
Providing Maintenance Advisory Services as a subject matter expert on Rheinmetall products;
Undertaking Acceptance and documentation of technical inquiries from the customer/end user;
Documenting work order information in the RDA ERP/ISSDB;
Checking and monitoring the repair progress of supported vehicles and associated mission modules, turrets and weapons(mission systems);
Checking and resolving requests for warranty settlement topic being completed, accuracy and plausibility.
Performing technical investigations associated with faults or damages


... Click here to view more detail / apply for Technical Service Representative

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers located in and around the Geelong and Warrnambool   area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations

... Click here to view more detail / apply for Field Service Technician

Discover Opal   Opal is one of Australasias leading packaging and paper companies.  We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.   Discover the Opportunity This is an excellent opportunity to join our Opal Packaging Plus (OPP) Truganina site, responsible for the daily operation of the Customer Service Team to enable order processing and issue resolution within the agreed service level agreements.   You will contribute to the success of Opal by:

Provide ongoing coaching to the team to improve customer performance and operational efficiency
Developing, building, and fostering an engaged high-performance culture across the team
Actively leading and supporting a Safety culture within the team by





... Click here to view more detail / apply for Customer Service Manager Melbourne

Were looking for a Guest Services Agent with a twist at Vibe Hotel North Sydney.
For starters, youll love putting others first and youre smiling when they are youre the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. 
A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.
What you dont know, youll find out to unlock unrivalled staycations. Plus, youll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).
Like us, you always go the extra mile to make guests feel at home. So do we. Its the reason our guests book, repeat book and love us and its why we want you
... Click here to view more detail / apply for Guest Service Agent