Oaks Melbounre on Collins Hotel are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy.
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

Oaks Sunshine Coast Seaforth Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team on a Part time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Assistant Manager - Colyton Hotel

• $74,000 - $76,750 Base Salary + Super + Bonus + Team Discounts 
• Excellent long-term growth opportunities for the career-minded
• Amazing perks - check out our full benefits at the bottom of this ad

Conveniently located on the Great Western Highway, The Colyton Hotel offers spacious indoor and alfresco dining, friendly service and a great family friendly atmosphere.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Colyton Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Glenmore Tavern

• $74,000 - $76,750 Base Salary + Super + Bonus + Discounts
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

On Yaamba Road in the heart of Glenmore South sits the Glenmore Hotel.  An icon in North Rockhampton, we're a family friendly hotel that prides ourselves on our offering for young and old. We're the perfect place for families to meet for an overdue long lunch, for mates to catch up for a beer and watch the game, to celebrate a milestone birthday or special event, and for visitors to stay in affordable accommodation when venturing to Rockhampton and the nearby coastline.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become as Manager at the Glenmore Tavern.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Gaming Manager - The Club Tavern Caboolture

• $73,700 Base Salary + Super
• True leadership position 
• Amazing perks - check out our full benefits at the bottom of this ad

Located across from Caboolture Station, The Club Tavern is a family friendly destination with something for everyone. If you're excited about contributing to the vibrant atmosphere of The Club Tavern, by leading our gaming operations, we would love to hear from you.

There’s places to go, so dream big

We're part of a big group that caters for big dreams. You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become a Gaming Manager at the Club Tavern.

What you’ll do:

• Be responsible for the day to day operations of the Gaming room 
• Lead and develop a team to ensure an outstanding guest experience every time
• Coordinate training for the team to ensure compliance and operational excellence
• Ensure we maintain exceptional presentation standards of the Venue 
• Implement and champion the Venue’s Responsible Gambling Code 

• New role with significant impact
• Deliver in a purpose led future focused environment
• Hybrid working as standard

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

An excellent time to join Rest as we move further forward with our strategic roadmap.

The Strategy Manager works across the Rest Executive leadership team, Board, and senior leaders and specialists at Rest to:

• Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning.
• Support the development of an industry-leading strategic vision for Rest, working collaboratively with key internal stakeholders (Executive, and other relevant leaders).
• Provide strategy consulting through delivery of specific projects as required.

Summary of key accountabilities: 

• Strategic Planning: Support the design and delivery of the overall Rest-wide strategy process, including Board-level and Executive-level strategic planning as well as an industry-leading strategic vision for Rest.
• Stakeholder Management: Working collaboratively with key internal stakeholders (Board, Executive, and other relevant leaders).
• Project Leadership: Manage and/or support strategic projects from inception to completion, ensuring they align with defined objectives and deliver the intended results. This includes defining the approach and managing timelines as well as driving high quality insights and recommendations.
• Cross-functional Collaboration: Work with various teams to lead and/or support strategic projects and other activities as required.
• Experience design: Apply member-centric design in strategy development.
• Market and Internal Analysis: Conduct comprehensive industry, market, internal and competitor analyses/benchmarking to inform strategic decisions.
• Board and Management Reporting: Preparing regular Board and Management reporting that outlines progress against our strategy and key member outcomes.

Founded by industry experts, DigiRen focuses on helping large commercial and public sector organisations build and scale new capabilities and ways of working to realise the benefits of new and emerging technologies leveraging the power of public cloud.

With decades of combined experience, we know that for large-scale organisations to fully leverage new technologies, they need to adapt their enterprise IT operating model and build new internal capabilities—embedding the use of the new technology, tools, and processes, and scaling new ways of working across the business.

DigiRen is vendor agnostic but has deep experience and understanding of hyperscale cloud technologies. We anchor our engagements on the orchestration of change and the delivery of strategic customer outcomes. As trusted advisors, we help our customers build new organisational capabilities, become self-sufficient, and take control of their journey.

DigiRen operates a flat, highly collaborative, and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning.

Overview

We are seeking a dynamic General Manager to drive the growth of our Canberra practice. This senior leadership role requires a candidate who excels in advisory, consulting, business development, customer acquisition, and people management.

In this role, you will be responsible for building the practice in Canberra through the acquisition of new customers, hiring and developing a local team of specialist consulting professionals, managing team utilisation, and delighting our customers every day through high-quality delivery execution. 

You will build strong relationships with our customer's senior technical and business stakeholders, work well in ambiguous situations, formulate direction and coach, mentor, and lead customer resources and external delivery partners through the engagement and program life cycle. 

An ideal candidate for this senior leadership role will have experience and expertise in:

1.      Leadership & Team Building: Proven track record in building and leading technology consulting and delivery teams. Highly analytical with a knack for distilling value for customers. Enjoys being customer-facing and is willing to roll up their sleeves to deliver.

2.     Maintaining Delivery Excellence: Committed to maintaining high standards across all engagements. Capable of leading and building the business while ensuring consistent quality.

3.     Consultative Approach: Demonstrated history of using a consultative approach to assist customers. Proven experience and track record in technology consulting firms, with a focus on advisory.

4.     Cloud Transformation Expertise: In-depth understanding of enterprise-scale cloud transformation programs gained from working on large-scale public cloud projects.

5.     Industry Knowledge & Network: Experience working with Federal Government and meaningful connections across Canberra.

At DigiRen, you will join an inclusive and welcoming team of technology leaders who are among the best in the business.

Responsibilities

As a General Manager and leader at DigiRen, you will have core responsibilities to help build the business:

Geography Ownership: Define, implement, and own the strategy for the Canberra practice. Own the customer engagement lifecycle for the practice, from sales through to resource management and successful delivery of customer outcomes.

Lead Customer Engagements: Deliver high-quality execution and delight our customers daily. Lead customer resources and external delivery partners through the engagement and program lifecycle.

Ensure Delivery Excellence: Build and foster an internal culture of collaboration, maintain a high-quality bar, and provide each team member with a platform to perform exceptional work and exponentially develop their skills and careers.

Improve Market Positioning and Partnerships: Establish the DigiRen brand within the geography, driving brand awareness and capturing mindshare with key executive personas and stakeholders. Establish and grow key local partnerships.

Strengthen Advisory & Consulting Frameworks: Strengthen and enhance our advisory methodologies and artefacts. Contribute to thought leadership and be a visible leader in the market.

Build Our Business: Build the practice across Canberra by acquiring new customers and fostering strong relationships with senior technical and business stakeholders.

Manage the Team: Hire, develop, and manage a local team of specialist consulting professionals. Ensure high team utilisation and maintain a high quality of work.

• Extensive career experience as a leader in IT advisory and consulting, cloud computing, IT strategy and delivery, specifically working on large-scale public cloud programs.
• People management experience in an enterprise technology context performing matrixed leadership in complex environments.
• Experience delivering real outcomes for technology programs in an external consulting role within the public sector in Canberra.
• C’ level presence with excellent written and verbal communication skills, including group leadership and executive presentations
• Based in Canberra, with the ability to travel to other locations within Australia if required.
• Minimun NV1 AGSVA security clearance, with an NV2 highly regarded.

DigiRen is an equal opportunity employer.  We passionately believe that employing a diverse workforce is central to our success.  We provide highly competitive remuneration and a range of additional benefits.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

Position Overview:

The HR Manager will lead and manage the full spectrum of the Human Resources function across the organization. This role is responsible for end-to-end recruitment, performance management, Employee relations, providing HR counsel & advice and developing and executing HR strategies.

The HR Manager will ensure all HR initiatives align with the organization’s business objectives and contribute to the overall success of the company.

The ideal candidate will be commercially astute, capable of engaging with stakeholders at all levels within the organization and possess a deep understanding of HR best practices.

This is a true generalist role.

Key Responsibilities:

 HR Leadership:

• Develop and implement HR strategies that align with the organization's business goals and objectives.
• Provide advice to senior management on all HR matters, including workforce planning, talent management, and organizational development.

  Recruitment & Talent Acquisition:

• Manage the end-to-end recruitment process, from job posting and candidate sourcing to interviewing, selection, and onboarding.
• Partner with department heads to understand their staffing needs and ensure timely hiring of qualified candidates.
• Develop and maintain a strong employer brand to attract top talent.

 Performance Management:

• Oversee the performance management process, including setting objectives, conducting appraisals, and providing feedback.
• Implement programs that drive high performance and employee engagement.
• Address performance issues and provide guidance on performance improvement plans.

 HR Counsel and Advice:

• Provide expert HR advice and support to managers and employees on a wide range of HR issues.
• Handle complex employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Ensure that HR policies and procedures are up-to-date and effectively communicated across the organization.

 Employee Relations & Engagement:

• Foster a positive work environment that promotes employee satisfaction and retention.
• Lead initiatives that enhance employee engagement and organizational culture.
• Act as a trusted advisor to employees at all levels, offering guidance and support on career development and workplace issues.

 Commercial Acumen:

• Ensure that HR initiatives are aligned with the financial and operational goals of the organization.
• Provide insights and recommendations on HR-related costs, including compensation and benefits, to support the organization’s financial performance.
• Partner with finance and operations teams to ensure HR initiatives are commercially viable.

 Compliance & Risk Management:

• Ensure the organization’s HR policies and practices comply with relevant legislation and industry standards.
• Manage risk associated with employment practices, including compliance with employment laws and regulations.

 HR Information Systems (HRIS):

• Manage and optimize the HRIS to ensure accurate and timely data management.
• Utilize HR analytics to drive data-informed decision-making and report on key HR metrics.
• Ensure compliance with all HR-related legal and regulatory requirements through effective HRIS management.

The ideal candidate will have:

Education: Tertiary qualifications in Human Resources, Business Administration, or a related field preferred

Experience: Minimum of 10+ years of HR experience across the gamut of HR.

 Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Proven ability to manage complex HR relations issues.
• Demonstrated commercial acumen and ability to align HR initiatives with business objectives.
• Strong multitasker, excellent attention to detail, resilience and people skills

This role is 100% in office and open to candidates who hold unrestricted working rights for Australia.

• The opportunity to have ownership over your responsibilities.
• Satisfaction in being at the forefront of creating the future of a new and growing class of autonomous electric vehicles.
• Work alongside a friendly and passionate team on cutting edge technology.
• The opportunity to take charge of your role and grow with the business.
• Enjoy kitchen facilities, including an on-site barista, with free snacks, drinks, lunch, fresh fruit and tea/coffee provided daily.

Are you ready to lead a team to new heights and drive operational excellence in a luxury retail environment?

Reporting to the Chief of Staff and Head of External Affairs, the General Manager for Winning Home Operations will be a pivotal player in shaping and streamlining the Winning Home division, focusing on logistics, warehousing, installations, and delivering an outstanding customer experience. If you're someone with a strategic mind, a passion for top-tier service, and a drive for continuous improvement, this role has your name on it!

• Design and implement innovative operational strategies that elevate delivery, warehousing, and installation services for our high-end clients.
• Drive improvements in logistics, inventory management, and workflow to maximise efficiency, cut costs, and boost service standards.
• Partner with customer-facing teams to refine every step of the customer journey, ensuring it aligns with our WOW, care, problem-solving, and ownership values.
• Lead an accountable, high-performing team, providing mentorship, conducting regular performance reviews, and championing a positive work culture.
• Work closely with showrooms, supply chain, logistics, and third-party providers to ensure Winning Group's strategic objectives are always met.
• Oversee budget allocation, cost control, and financial reporting for Winning Home Operations, supporting financial and operational goals with strategic insights.
• Ensure all activities meet top safety standards, regulations, and best practices, with an unwavering commitment to quality.
• Cultivate key client relationships and manage technical sales to drive repeat business and long-term partnerships.
• Stay ahead of industry trends by bringing on new suppliers and products as technology advances and customer demand grows.

Assistant Managers - WESTERN AUSTRALIA

Love your local? We’d love to chat

• $74,000 - $76,750 Base Salary + Super + Bonus + Discounts
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Passion on tap, you can feel the energy 
We roll up our sleeves, get the job done, and have a laugh doing it. There’s a good buzz here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at an ALH venue in WESTERN AUSTRALIA.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible to implement and follow-up your team to protect the Visual Identity to make us the No. 1 fashion destination.  

Key responsibilities:  

• Keep up to date with current Fashion trends and styling techniques so you can anticipate your customers’ needs.   
• Share, inspire and educate your team on seasonal trend information.  
• Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook. Ensure you have well-styled mannequins in windows and in store and make sure garment presentation is in line with the concept ID. 
• Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales.   
• Plan and prioritise the commercial workload according to business needs and budget.  
• Evaluate and develop the visual and commercial skills of the visuals and store teams and secure succession planning within the store visual team.   
• Lead visual training for all colleagues to support garment presentation in line with the Commercial Handbook.   

Are you an enthusiastic and dynamic individual with a passion for the hospitality industry? Do you possess exceptional communication and negotiation skills? If so, we have the perfect opportunity for you to join our team as a Sales Manager at Mercure Newcastle.

As a Sales Manager, you will be an integral part of our growth strategy, responsible for identifying and developing new business opportunities to drive revenue and expand our client base. Your primary responsibilities will include:

• Proactively identifying potential business partners, corporate clients, event planners, inbound operators and travel agencies to establish and nurture strong relationships.
• Collaborating with the marketing team to create and implement effective sales strategies, campaigns, and promotions to attract new business.
• Conducting market research to identify trends, competitive analysis, and opportunities for expansion.
• Pitching our hotel's unique offerings to potential clients and partners through persuasive presentations and negotiations.
• Managing the end-to-end sales process, including lead generation, prospecting, proposal creation, contract negotiation, and closing deals.
• Developing and maintaining a detailed understanding of the hotel's facilities, services, and packages to effectively communicate value propositions to clients.
• Attending industry events, trade shows, and networking sessions to enhance brand visibility and build a strong professional network.
• Collaborating with cross-functional teams at Accor’s Salter Brothers Portfolio Office, including operations, marketing, and finance, to ensure seamless execution of client agreements.
• Working closely with the General Manager and Portfolio Director of Sales and Marketing on sales initiatives and projects
• Assisting with some adhoc marketing alongside the Portfolio Marketing Manager

We are seeking Customer Service Specialist, to join our Commercial Team. This is a key role focused on delivering an exceptional experience to our Commercial customers who interact with Viva Energy via various communication channels on a variety of topics.

The Customer Service Centre operates from 8am to 8pm Monday to Friday

Responsibilities

Inbound Contact (Voice & Emails):

• The primary role of the Customer Service Specialist – Commercial is to take inbound telephone calls or emails from Viva Energy customers in relation to placing fuels, lubricants and chemicals orders, product and pricing inquiries, product returns, invoice and billing enquiries.
• A high proportion of customer queries can be resolved immediately, however some interactions require follow up and/or investigation. The Customer Service Specialist is responsible for completing the life cycle of the query by engaging with other stakeholders or colleagues to help resolve.
• As the voice of Viva Energy, you will assist customers by proactively solving their issues through active listening and your understanding of the end to end process for our customer base.
• You will be responsible for cross selling and up selling where appropriate, such as moving customers from inbound voice calls to our self-serve platforms.
• Maintain an accurate record of customer information and relevant actions in supporting systems, such as Salesforce (CRM)
• An important aspect of this role is the ongoing review of current process with the aim to improve to ensure our customers have a positive experience. Your access to customer insights through your conversations (verbal and written) is a critical component of this improvement process.
• With access to customer insights, make recommendations for improvement.
• Adhere to all key performance indicators.