Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Project Manager to join our Project Management capability. Our Project Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

The Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects for the customers of Bailey Abbott, ensuring consistency with customer strategy, commitments and goals.

As a Project Manager you will get the opportunity to:

• Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Prepare estimates and detailed project plans for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources, and chair the project management team meetings
• Proactively anticipate and manage risks, providing timely feedback to the customer
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences

• Degree in Computer Science, Software Engineering or Software Programming and Development
• Professional Certifications in line with Project Management
• Demonstrated experience working as a Project Manager in the IT industry in complex environments
• Strong stakeholder management and negotiation skills
• Experience managing projects utilising diverse methodologies such as Prince2 and Agile

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunches
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

Oaks Melbounre on Collins Hotel are looking for a Part-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy.
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.

Assistant Manager - Sylvania Hotel

• $74,000 + Super + Half Yearly Bonuses + Team Discounts
• Potential for Growth within the business
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

In Melbourne’s north, the Sylvania Hotel is a drinking and accommodation destination with a huge range of ice cold beer available on tap in our Sports Bar where mates celebrate the good times, families celebrate a milestone or guests are just seeing in the weekend.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Sylvania Hotel.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Assistant Manager - Cecil Hotel

• $74,000 base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

In the heart of Southport, on the corner of Nerang and Scarborough Street, the Cecil Hotel has been a local favourite for years.

There's places to go, so dream big

We're part of a big group that caters for big dreams.  You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Cecil Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Oaks Sunshine Coast Seaforth Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team on a Part time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

Assistant Manager - Commercial Hotel, Charters Towers

• $74,000  base salary + Super + Half yearly bonus
• Career and training opportunities - your development is important to us
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Are you ready for an exciting opportunity in a thriving rural community? The Commercial Hotel in Charters Towers is seeking an experienced and passionate Assistant Manager to assist the Venue Manager.

Experience the best of country living in Charters Towers, a vibrant and historic town known for its close-knit community, beautiful landscapes, and rich history. A unique chance to manage a venue in a relaxed, supportive environment away from the hustle and bustle of city life.

Commercial Hotel offers friendly service in a warm and welcoming environment. Head into the Bistro for a quality pub meal. We’ve got all the classic dishes, from succulent steaks to crispy schnitzels and cheesy parmis.

There's places to go, so dream big

We're part of a big group that caters for big dreams.  You can go places within ALH and beyond!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager with Commercial Hotel, Charters Towers!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Internal Medicine Head Veterinary Nurse

CARE – Centre for Animal Referral and Emergency

• Permanent full-time basis
• Attractive above-award remuneration
• Fully equipped hospital with modern facilities
• An industry leading team based in the heart of Melbourne

The Centre for Animal Referral and Emergency (CARE) is looking for a motivated, enthusiastic, and conscientious nurse to lead the Internal Medicine Nurse team. If you are passionate about veterinary nursing and have the desire to grow your knowledge and abilities further, CARE will help you develop the skills and experience you need to excel!

About Us

CARE is a well-equipped, multi-specialist veterinary hospital located in Collingwood, in the heart of metropolitan Melbourne. It is a rapidly growing clinic with a busy and interesting caseload. We aim for gold standard patient care at all times and pride ourselves on our friendly, cohesive working environment. We strive for excellent relationships with our referring veterinarians and clients.

The Medicine team consists of two full-time and one part-time internal medicine clinicians, as well as our excellent support staff. We work closely with the specialist surgery and 24-hour emergency and critical care departments. Our priority is to provide outstanding patient care with compassion whilst maintaining exceptional clinical standards.

The Role

The internal medicine head nurse position is an exciting opportunity to extend and advance your nursing career. The role will comprise of clinical and administrative duties, responsibilities including but not limited to:

• Co-ordination of the daily operation and tasks of the medicine department through continuous and clear communication with senior members of all departments.
• Care of both hospitalised patients and outpatients, assisting in sample collection, sedation, preparation, restraint, and anaesthesia of medicine patients for further specialised diagnostics, such as ultrasound or endoscopy
• Daily communication with both clients and referring veterinarians.
• Optimise scheduling of appointments and procedures throughout the week.
• Working with the senior nurses in other departments to maintain cleanliness/hygiene and order of the hospital.
• Supervision and growth of the medicine nursing staff.
• Co-ordination of the medicine nursing roster.
• Monitoring of stock levels of medicine-only consumables
• Equipment maintenance.

Life at CARE

The successful candidate will enjoy:

• A rich and fulfilling career in a high-performing and well-regarded specialist and emergency centre.
• Competitive above-award remuneration, commensurate with skill level and experience.
• The excitement and challenges that come with our interesting and varied medicine caseload.
• Mentorship and opportunities for continuing professional development.
• A friendly and welcoming team of like-minded professionals.
• Relocation assistance and potential for visa sponsorship for international candidates.
• A workplace community that promotes employee wellbeing, satisfaction, and retention.
• Access to our Employee Assistance Program (EAP), providing free and confidential counselling on issues of work, money, family, health, and everything in between.
• Great staff amenities which include complimentary snacks, beverages, espresso coffee, and fresh fruit delivered weekly.
• Generous discounts on a range of hospital products and services.
• An easy commute to work, owing to our close proximity to multimodal public transport and major arterial freeways. Secure off-street staff car parking is available.
• A centrally located workplace in one of Melbourne's most exciting lifestyle precincts.

About You

The ideal candidate would have a Cert IV or higher in veterinary nursing. They would be professional, genuine, and personable, with exceptional written and verbal communication skills. It is important that the successful candidate works well with our team and is able to adapt to and problem-solve any challenges that may come their way.  While previous referral hospital experience is preferred, previous leadership experience is advantageous but not essential; we will help you develop your leadership skills.

Interested? Apply now via the link!

We are seeking Customer Service Specialist, to join our Commercial Team. This is a key role focused on delivering an exceptional experience to our Commercial customers who interact with Viva Energy via various communication channels on a variety of topics.

The Customer Service Centre operates from 8am to 8pm Monday to Friday

Responsibilities

Inbound Contact (Voice & Emails):

• The primary role of the Customer Service Specialist – Commercial is to take inbound telephone calls or emails from Viva Energy customers in relation to placing fuels, lubricants and chemicals orders, product and pricing inquiries, product returns, invoice and billing enquiries.
• A high proportion of customer queries can be resolved immediately, however some interactions require follow up and/or investigation. The Customer Service Specialist is responsible for completing the life cycle of the query by engaging with other stakeholders or colleagues to help resolve.
• As the voice of Viva Energy, you will assist customers by proactively solving their issues through active listening and your understanding of the end to end process for our customer base.
• You will be responsible for cross selling and up selling where appropriate, such as moving customers from inbound voice calls to our self-serve platforms.
• Maintain an accurate record of customer information and relevant actions in supporting systems, such as Salesforce (CRM)
• An important aspect of this role is the ongoing review of current process with the aim to improve to ensure our customers have a positive experience. Your access to customer insights through your conversations (verbal and written) is a critical component of this improvement process.
• With access to customer insights, make recommendations for improvement.
• Adhere to all key performance indicators.

• Overtime additional earnings
• Full Time Workshop Based Role in Launceston
• Looking for Mechanically Minded Individuals

Your role will play a significant part in the company’s growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.

 What you will do:

• Servicing and repair of material handling equipment – Help Crown build positive customer experiences
• Quote and rebuild to high standard a wide range of MHE 
• Operate at the cutting edge of the MHE industry with advanced access to our newest range and models 
• Join the leading forklift service business in Australia – Yes, that’s right, we are the largest forklift service provider in Australia
• Initial 8 Week onboarding and industry leading training program  
• Extensive history of staff retention and career development 
• Perform routine maintenance & complete service work – Reactive & Planned 
• Accurately maintain important service records of work performed by you

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

Why Crown Equipment?

• Join one of the biggest and still family owned forklift brands in the world and be paid one of the industry’s best rates of pay for service technicians 
• Looking to change career paths from other industry sectors like electrical, building sectors? Apply now! – Our training will help you transition your skills into the material handling industry!
• Industry leading induction period for complete preparation
• Uniforms,  jackets, hats, beanies and PPE are all supplied
• Fully equipped service vans or weekly tool allowances provided
• Full time role with regularly available overtime
• Earn additional money with our industry leading incentive programs
• Safety Recognition Program for safe work practices
• Ability to further your career and expand your profession into roles such as management, other internal roles or even engineering. 
• Specialised ongoing training from industry leading professionals 

Typical Crown Technician Tasks and Duties?

• Conduct customer-focused scheduled and ‘breakdown’ services.
• Record notes and file service records appropriately – be a part of the service team and provide high level customer service to help our customers’ solve their material handling needs.
• Access to industry-leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
• Maintain up to date technical knowledge, including emerging technologies in automation and telematics. 
• Keep up to date with industry trends, new products and services.
• Partner with the Company and maximise additional sales and service across a dedicated customer base. 

How you can apply

Submit your Resume with details about your work experience and qualifications via the ‘Apply Now’ button.

Don't have a Resume and think you have the experience or qualifications to be successful for this role? Lets us write one for you! Call us on 0405 555 562 and we will go through your employment and education history with you.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

Assistant Manager - Colyton Hotel

• $74,000 - $76,750 Base Salary + Super + Bonus + Team Discounts 
• Excellent long-term growth opportunities for the career-minded
• Amazing perks - check out our full benefits at the bottom of this ad

Conveniently located on the Great Western Highway, The Colyton Hotel offers spacious indoor and alfresco dining, friendly service and a great family friendly atmosphere.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Colyton Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives