Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.


As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

The Admin Experience group focuses on delivering enterprise admin capabilities across Canva. This is critical to win large organizations and help Canva achieve our goal to empower every organization to design. Our group vision is to empower admins to unlock the full potential of Canva for their teams.

Organizations Team is a responsible for providing the foundations for multi-team capabilities, a critical capability for enterprises to structure their Canva account the way they need it.

Over the next few cycles, we’ll be making a significant improvement in our multi-team organization experience.

What you’d be doing in this role

• Develop, own and execute the roadmap and strategy for end-to-end user management for large organisations
• Serve as a domain expert on the user management needs of enterprises, districts & campuses
• Collaborate with Product Design and Content Design to provide a seamless, easy, and magical experience for admins so they can easily setup and manage large number of users in Canva
• Nurture an ongoing partnership with sales & success to understand customer needs and our top opportunities to develop a winning product strategy.
• Lead team alongside the Design and Engineering Lead, rallying them to buy into your product vision and roadmap and driving the team to deliver on those ideas.
• Work alongside a passionate, cross-functional team of engineers, designers, and marketers to execute the roadmap and deliver an amazing experience to our users.

Set crazy big goals for your team, and make them happen!

You're probably a match if

You have a strong background as a product manager of a SaaS software product. Understanding of enterprise SaaS products is a huge plus.

• You’re someone who enjoys leading a team of amazing people to ship innovative solutions and can point to an impressive record of doing so.
• You’re a strong communicator – fluent in the language of engineering, data, design, and operations. You can coordinate cross-functionally with each craft to achieve big wins.
• You’re someone who can generate insight based on vision, data and user feedback, clearly define a direction for a team, then execute in a fast-paced environment to deliver customer value and delightful experiences. 
• You have an ownership mentality and high agency to get projects from concept to reality as quickly as possible! You move ideas from the chaos of brainstorming and mock-ups to the clarity of execution and impact.
• You can drive team from chaos to clarity and continue to move forward even in fast-paced situations while remaining calm and thorough

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

-Equity packages - we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
-An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
-Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Reporting to the Practice Delivery Manager Project Management, the Senior Project Manager is responsible for working with Project stakeholders to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. This role will lead the office transformation and relocation project for our Sydney office, requiring monitoring and regular reporting on progress in line with Rest’s project delivery and governance frameworks.

Key Accountabilities/Responsibilities

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring project requirements are met effectively/efficiently and problems are managed and escalated when required.

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.
• Build capability across Rest on methods, techniques, and approaches to project management

We are looking to hire a Senior Account Manager to work on one of our biggest clients.

There’s international travel, big names, career defining projects and global scale. The opportunity represents a lot of what’s great about advertising, but inherently it means that we’re looking for a very specific type of person. Someone who loves a challenge, is eager to learn and thrives in a fast paced and dynamic environment.

“It’s an account where the intangibles really shine. If you’re a stickler for problem solving and love teamwork this is the position for you. It is definitely a milestone role in your career.” - Kelvin Chan, Senior Account Director and Hiring Manager

The Senior Account Manager is a highly motivated self-starter who can lead, but can also throw themselves into any project and do what needs to get done. The role requires an ownership mindset and a strong sense of responsibility across any task small or large.

Ideally they have an interest in gaming (not mandatory) from a personal or professional perspective. It’s important that the individual is comfortable expressing themselves in a team dynamic and able to share their passions and interests while being open and accepting of everyone else’s. We spend a lot of time together, so knowing what makes you tick is BIG for us.

At We Are Social we truly believe we create Ideas Worth Talking About (IDWTA); this role is central in making sure we deliver to that by ensuring that they set the team up for success. This is not done alone. This role will work alongside a talented and high performance Client Service team, along with Strategy, Editorial, Creative and Production. Together we truly shape the role social media plays in advertising with clients.

Key responsibilities

• Project and resource management
• Strong project management skills inc. timings, WIPs, agendas
• Experience in managing budgets inc. estimating, forecasting, billing etc
• Makes accurate resourcing requests based on project scope
• Communicates clearly and efficiently with clients and internal colleagues
• Is able to pivot and move forward in the face of changing priorities, client or internal
• Relationship management
• Builds trust with key client contacts by treating every task with care and professionalism
• A true collaborator who earns the respect and trust of their peers and client team
• A positive force within the agency as a key contributor and participator in agency and individual team culture
• Always communicates in an open and honest way and acts with integrity
• Creative and strategic contribution
• Translates client tasks into clear and concise briefs to set the Editorial and Creative team up for success
• Actively contributes to the creative process and builds on ideas, and is an evangelist about delivering ideas worth talking about
• Articulates a point of view on all things social, and finds solutions by collaborating with Strategy, Editorial, Creative and Production teams
• Provides clear, concise feedback and debriefs to keep teams on track
• Reporting
• Develop concise, insightful and learning-oriented reports that inform future actions
• Influencer Management
• Identify, recruit, negotiate, brief and oversee influencers across multiple projects
• Manage individual influencers according to their briefs, ensuring quality control, adequate review processes and optimal outputs

Your skills and experience

• You have 3-4 years of experience working in an agency
• You are solutions-oriented and can apply fluidity and structure to your role
• You enable and set the team up to succeed
• You have a passion for social-first content, and stay abreast of trends and key activity in the social media landscape
• You are familiar with influencer marketing and how brands should leverage them across all stages of the funnel
• You are willing to travel abroad frequently
• Passion and/or experience working in gaming is favorable
• You are expecting an annual remuneration between $85,000 - $95,000 inclusive of Superannuation
• You are currently based in Sydney

About We Are Social

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

Interested?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact us at [email protected]. In the interview process you will meet Kelvin Chan (Senior Account Director and manager of this position), Kelly Spence (Client Service Director) and colleagues from the Client Services team.

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role

We are looking for an excellent communicator who is passionate about getting a timely resolution. No previous experience in operations is necessary, as we'll train you on the job. This is not your typical Customer Service role, where you never speak to the customer again. Instead, you'll be responsible for establishing long lasting relationships, by building rapport and connections with both our shippers and carriers, obtaining necessary documents and resolving any issues that arise. If you're looking for more than 'just a job' and want this to be the start of your career, this is a great opportunity for you.

What You'll Do

• Develop and manage relationships with existing customers
• Support the operations team at Ofload in the daily business
• Handling inbound queries via phone, email and facebook
• Engage with our customers directly and regularly, conducting all outbound calls
• Listening to customers to understand their needs and provide assistance to help resolve any issues
• Drive outbound operational queries by contacting carriers for essential documents or shipment updates
• Creating relationships with new customers on the platform, verifying their data and updating their profiles as required
• Record and modify customer information on our database
• Taking ownership of data entry for quotes collected by the teams
• Manage and update the platform to indicate shipment status
• Keep accurate records and document customer service actions and discussions

What You'll Bring

• High School Graduate or above
• Highly organised, self-motivated with excellent attention to detail
• Customer service experience preferred
• Willingness to learn and get into the weeds of the business is critical
• Experience with Salesforce is a bonus!
• Proficient at using data software including MS Excel
• Exceptional communication skills and fluent English capabilities
• Demonstrates initiative, with the ability to multitask and prioritise in a fast-paced environment
• Scrappy - willing to dive in, hands-on and do what’s needed
• Permitted to work in Australia permanently with no restriction on hours (required)

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQA+.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.