Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! 

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there.

We're on a mission to redefine the customer experience, and we need a passionate Service Desk Technician to join us at a Client Site based in south-east Melbourne. We are open to discussing both fixed-term and ongoing opportunities to suit your preference.

As a Service Desk Technician you will be responsible for providing first-level support, troubleshooting, and resolving technical issues related to hardware, software, and network systems.

What you'll do:

• Provide first-line support for service desk requests (including classroom, staff, students, and parents).
• Support hardware (desktops, servers, printers, mobile devices) and enterprise networking solutions.
• Ensuring all documented processes are being followed and high-quality outcomes are experienced by our customers with every encounter.
• Refine, update and improve the processes in line with customers changing needs.
• Working with a range of technologies, including but not limited to Microsoft 365 stack, Active Directory, VOIP solutions and more.

What you'll bring:

• Minimum 1 year of IT support experience (with a strong skill set).
• Relevant certifications ideal (Diploma or higher in IT, Systems, or Networking).
• Proficiency in Microsoft technologies (Windows, Office 365, Intune, Azure) and networking basics.
• High attention to detail and willingness to learn new things.
• A positive and collaborative can-do attitude.

Please note, our response times may be a bit slower during the holiday period, rest assured we’ll be back to address your needs promptly in early January. Thank you for your patience! 

Why You'll Love Working Here: 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: 

• Hybrid working (for majority of our roles) with team anchor days to support collaboration. 

• Extensive training and development opportunities that enable continual growth as part of your career planning. 

• Extensive discounts and benefits to maximise your money. 

• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. 

• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. 

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. 

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required. 

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages.

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Are you ready to transform data into impactful strategies that drive business success? At Montu, we’re revolutionising patient care and medical consulting through cutting-edge platforms. We are looking for an experienced Insights & Enterprise BI Manager to lead a team of analysts and harness the power of data to deliver actionable insights that shape the future of our business. 

What you'll do:

• Inspire Teams: Manage and mentor a high-performing team of analysts, empowering their growth and ensuring success.

• Drive S​​​​​trategic Decisions:  Analysing and interpreting complex data related to customer facing e-Commerce sites for our patient fulfilment platform (Umeds) and our medical consulting platform (Alternaleaf), providing actionable insights and recommendations to drive strategic decision-making.

• Enhance BI Systems: Maintain and enhance the BI environment in Looker, prioritise new BI requests, and deliver actionable insights.

• Collaborate at the Top: Engage with senior leadership, providing clear recommendations on metrics, OKRs, and business performance improvements.

• Deliver Results: Develop dashboards and reports that monitor key performance indicators and keep leadership informed.

• Lead Data Strategy: Develop and implement segmentation frameworks to better understand patient and pharmacy behaviors, driving retention and growth strategies.

• Manage Projects: Oversee the delivery of data initiatives on time and within scope, ensuring high-quality outputs.

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

The value-add things you’ll be doing:

• Leading client demonstrations and articulating the value of TenderLink and illion products, whilst understanding customers key drivers
• Participating and successfully achieving campaign targets through sales initiatives and campaigns
• Secure new business opportunities with key decision makers and exceed customer expectations
• Meeting and exceeding sales revenue targets and market penetration objectives
• Maintaining a strong and healthy pipeline of leads and potential clients
• Completing all administrative Tasks in a timely manner and tracking all opportunities and updates in Salesforce