This is an exciting opportunity for an experienced Calibration Technician/Electrician to join our team. This role will be responsible for & prioritise our workshop calibration and repairs process. Additionally, they will support our electrical field service teams onsite with a wide range of electrical works as time permits.
Reporting to the Office Manager, this role will be based in our Campbelltown office.
Addelec Power Services Pty Ltd is a high voltage electrical services provider with the knowledge and capability to exceed project needs from design conception through to commissioning. We are specialists in industrial high and low voltage electrical services and associated civil works, including installation, maintenance, testing, commissioning, and project management to both public & commercial sectors across Australia.
Addelec Power Services is a complete service provider who work collaboratively with the Client from the initial briefing through to completion of the project, optimising the value ... Click here to view more detail / apply for Calibration & Field Service Electrician

Posted Date:  10 Dec







Location:  Karratha, WA, AU,







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the  Field Service Supervisor  the well-versed Field Service Plant Mechanic  will assist in the diagnosing, maintaining, and repairing of Caterpillar products. Your responsibility will involve visiting customer sites throughout the Karratha Region, carrying out repairs, maintenance and servicing and managing work orders. You




... Click here to view more detail / apply for Plant Mechanic ? Field Service ? Karratha

**** TECHFORCE ARE LOOKING FOR SERVICE PEOPLE ****
Tech Force urgently require an experienced Service Person for a local client-based FIFO on a 2:1 Roster You will be responsible for servicing Haulage equipment such as prime movers, Kenworth Mack trucks and mobile earth moving. 
The ideal candidate will have:


Must have previous experience with servicing mobile plant equipment
HR Driver's License
Current National Police Clearance
Full working rights in Australia
Roster and Role 


Based on a 2:1 Roster
Based out of the goldfields.
Starting ASAP
Paying $ - $ Per Hour
POH Perth, interstate flights not covered.
The Process
  
All shortlisted personnel must be able to attend a face to face interview at our WA office, and pass a full pre-employment medical as well as drug & alcohol testing prior to employment.
  Who are ... Click here to view more detail / apply for Service Person ? Goldfields

Sandvik Mining and Rock Solutions
Service Technician ? Mount Isa QLD
Our Company and Culture
Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.
Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.
We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and ... Click here to view more detail / apply for Service Technician

IPS Australia is the largest independent service provider for rotating equipment in Australia.

Our workshops are based in Somersby NSW, & Kwinana Beach WA, and our business is to maintain and provide spare parts for rotating equipment such as steam and gas turbines, pumps, compressors and blowers, gearboxes, as well as reciprocating compressors.

IPS Australia is currently looking for a qualified Field Service Engineer for our WA workshop.

The successful candidates will have 5+ years experience in rotating equipment and work on sites in Australia, New Zealand, PNG, Pacific Islands. Your role main responsibilities will include:

Carry out field service activities on rotating machinery from various manufacturers
Strip, inspect, repair, rebuild, commission machinery including reporting and recommendations
Supervise a team of mechanical fitters and is capable of working autonomously
Support the operation of the service activities with technical expertise
Assist the operation of the workshop as required including hands on activity during field service down time.
Assist sales activities for both workshop and field services in conjunction with IPS Business Development Managers. Including customer visits.
Provide technical customer support to clients
Develop detailed scope of works to assist in sales and contract execution.
Development of specific quality documentation (ITP’s, IRS, Work Procedures) for service activities in conjunction with Operation Manager
Provide on the job training for IPS service personnel

You will work mainly on:
Steam and gas turbines
Axial, centrifugal, multistage, integrally gear compressors and expanders
Screw compressors
Fans and blowers
Industrial gearboxes
Reciprocating compressors and valves
All type of rotors

This is predominately a Field Service position. Ability to travel to field locations within Australia is required. The applicant will be able to work on his own or part of a team according to OHS& E standard. The Field Service Engineer is the Supervisor on site and manages the team as well as being the main point of contact for our client.

To be considered you will:
Have a Master/Bachelor degree or a certificate IV in Mechanical Engineering
Be an Australian Citizen or a Permanent Resident
Have 5+ years rotating equipment experience
Be based in NSW or willing to relocate to our workshop location
Have experience in project management (favorable but not essential)
Have a professional accreditation such as CPEng, NER, RPEng, RPEQ (favorable but not essential)

We are looking for high achievers who strive for results and have a strong commitment to achieving safety standards. We want people who are professional, innovative, committed and looking to be challenged. You will have a pragmatic approach to problem solving and will have sound communication skills and the ability to establish effective working relationships with a variety of different stakeholders.

In return for your hard work and dedication you will be rewarded with a competitive salary, an opportunity for career growth and development as well as the chance to work with a team of driven and professional colleagues who encourage and support the delivery of optimum results.

To apply, please email your letter of application detailing what you would do when inspecting such machinery by developing a quick step by step procedure, and a resume detailing your qualifications, experience and references. No agencies please.

Work Remotely
Full time, permanent salary $80K to $119K pa
Mechanical engineering: 2 years required
Work Authorisation: Unrestricted rights to work in Australia preferred

Date:  13 Nov







Location:  Perth, WA, AU







Hancock Prospecting is built on good Australian values where loyalty and performance are rewarded.  This has helped us grow to be one of Australias most successful private companies with diversified interests across mining and agriculture. At Hancock, we are committed to creating business and employment opportunities for Australian and allied defence force veterans.  We recognise the significant contribution that you have made to our country, and value the skills, experience and capability you will bring to our team. Whether you have experience in our industry, or this is your first step to a civilian career in mining or agriculture, we




... Click here to view more detail / apply for Expressions of Interest ? Veterans (Military Service)

Employment Type Permanent
Closing Date 10 Jan :59pm
Job Title Full Time Customer Service & Sales Consultant WARNBRO
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Warnbro store is hiring a Retail Consultant to join the team on a Full-Time basis . Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant WARNBRO

$85K Super take home car.
Work from home and flexibility offered.
Long employee tenure loyal, close knit team and culture.


Our client is a highly regarded property agency established within the Perth market for over 50 years. With a focus on a hands-on approach and providing results for their clients, they also have a long standing, and loyal team.
Based in Perth's south, they are seeking an experienced  Property Manager to join their team and drive innovation. You will be responsible an extremely well managed portfolio who has had great PM stability in the last 10 years.
Benefits 


Family feel culture with a long standing team
Well kept and clean portfolio
PCR and leasing support
Up to $85k super
Take home car
WFH flexibility options

You

... Click here to view more detail / apply for Property Manager

Manager Geoscience

Be a part of an encouraging leadership group, committed to your growth and development
Excellent opportunity to shape your career within Resource Development
Perth based role with, regular travel to the Pilbara

About the role
Finding better ways to provide the materials the world needs.
We are looking for a  Manager Geoscience to provide technical and strategic support and guidance for the RTIO Geoscience team, providing exposure to Rio Tinto strategy, management, governance and decision-making processes.
About you
You are curious with excellent stakeholder engagement and communication skills. You enjoy working with leaders, peers and teams to solve problems and seek opportunities to be part of taking Resource Development forward.
We are an open, connected team that includes some of the industrys best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits ... Click here to view more detail / apply for Manager Geoscience

Want to be part of a company that is dynamic and is rapidly expanding?
Looking for career development with growth and success?
Friendly team - great culture

Here at Bosch Rexroth we aim to make the future of machinery easier and more interactive!
A role in the industrial automation industry is a fun, exciting, fast-paced and innovative career path. 
As an Industrial Automation company, we have worked all over the world on all sorts of projects such as automotive, marine, aerial, mining and many more. The opportunities for experience at Bosch Rexroth are endless and constantly presenting themselves. As our international company has over 250 years of experience, the vibrant culture makes our office a wonderful work environment.
If you are keen to be part of our multinational organisation where your skills and talents will be recognised and rewarded we have an ... Click here to view more detail / apply for Workshop Service Technician

OFFICE MANAGER

Estrin Saul Lawyers is currently seeking an experienced Office Manager to join our dedicated team.

Company Background

We are modern and dynamic experts in our field and pride ourselves on clear, concise and competent solutions for your desired immigration outcomes. With over 50 years’ combined experience in immigration law, we are well-placed to provide you with expert, yet practical immigration advice. Estrin Saul Lawyers is one of Australia's largest specialist immigration law firms. We specialise in all aspects of immigration law and have significant corporate, skilled, family, litigation, humanitarian and health / disability practices.

About the Position

Job Title: Office Manager
Job Type: Full-time, Permanent.
Location: Perth, WA 6000
Salary: $75,000 per annum

Position Overview

The Office Manager plays a crucial role in the operational success of Estrin Saul Lawyers. This position requires a thorough understanding of the firm’s operational processes, excellent communication skills, and the ability to collaborate effectively with diverse stakeholders – including clients, colleagues, and external bodies. The Office Manager is instrumental in ensuring the smooth functioning of the firm’s Perth, Adelaide and Manila offices and contributes to maintaining our reputation as a leading provider of immigration law services.

Key Responsibilities

The main duties of the Office Manager include and is not limited to the following:

Financial Management:

• Collaborate with the Partners in overseeing the firm’s budgeting, financial reporting, and billing processes.
• Ensure compliance with relevant financial regulations (e.g., trust accounting rules) by collaborating with the firm’s auditors, bookkeeper, and other financial professionals.
• Analyse financial data to identify trends, opportunities for cost savings, and revenue growth potential.
• Monitor and manage team and individual budgets, ensuring alignment with the firm’s financial goals and objectives.
• Oversee payroll processing, ensuring accuracy, timeliness, and compliance with relevant tax and employment laws.
Office Administration:

• Ensure that office equipment (printers, computers, etc.) is properly maintained and serviced.
• Manage office supply inventory, ordering new supplies as needed and ensuring adequate stock levels.
• Implement and maintain compliance with occupational health and safety regulations, conducting regular inspections and addressing any potential hazards.

Contract Management:

• Prepare, assess and review the firm’s applications, contracts and agreements with external service providers.
• Prepare, assess, and review the firm’s employment agreements, ensuring compliance with relevant employment laws.

Human Resources:

• In collaboration with the firm’s leadership team, assist with the firm’s recruitment, onboarding, and performance evaluation activities in line with the firm’s strategic plans.
• In collaboration with the firm’s leadership team, assist with implementing training programs to enhance staff knowledge in line with the firm’s strategic objectives.
• Maintain effective communication with the firm’s external HR provider to ensure seamless coordination of HR services, including payroll, benefits administration, and compliance with employment law.
• Oversee the firm’s use of Xero for accurate and up-to-date employee record management.
Office Policy Development:
• Establish and maintain a comprehensive library of internal policies and procedures that adhere to legal requirements specific to the practice of law, ensuring compliance and best practices.

Strategic Planning:

• Actively participate in the firm’s leadership team, contributing to the development and implementation of strategic plans that drive the firm’s growth and success.
Data Management and Security:
• Assist with the implementation and enforcement of the firm’s data security measures to safeguard sensitive client information and maintain confidentiality.

Audit Coordination:

• Collaborate with relevant team members to develop comprehensive annual audit plans that address key risk areas within the firm’s operations.
• Lead the execution of regular audits, ensuring that findings are thoroughly analysed, and any identified issues are promptly addressed to maintain compliance and improve processes.

Reception and Drafting Team Management:

• In collaboration with the relevant team leaders, provide overall direction and supervision for the Manila drafting and reception services team, ensuring efficient and high-quality service delivery.
• Establish clear performance targets for the Manila team and regularly monitor their productivity, providing constructive feedback and coaching to optimise performance.
• Develop and implement targeted training programs for the Manila team to enhance their skills in legal drafting, client communication, and administrative tasks, aligning with the firm’s quality standards.
• Maintain open communication with the Manila team leader to proactively address any operational challenges or issues, ensuring smooth and uninterrupted service delivery.
• Facilitate seamless communication and collaboration between the Manila team and the Australian offices, fostering a cohesive and unified team environment.

Team Culture & Development:

• Embody and champion the firm’s values, mission, and vision, creating a shared sense of purpose and pride among team members.
• Actively participate in firm-wide initiatives and events, contributing to a positive and engaging work environment.
• Foster a culture of open communication, feedback, and recognition, encouraging team members to share ideas, learn from each other, and celebrate successes.
• Promote diversity, equity, and inclusion within the team and the firm as a whole.

Required Qualifications:

• At least a bachelor’s degree in a relevant field. Candidates with a master's degree or higher will be given preference.
• The candidate must possess superior English proficiency.
• Must have unrestricted work rights in Australia.

Required Skills and Experience:

• At least 2 years’ worth of experience in office administration/management role.
• Experience in overseeing financial operations.
• Experience in managing human resources functions, encompassing recruitment, onboarding, and performance management.
• Exceptional organisational and time-management skills, with the ability to prioritise tasks, meet deadlines, and maintain efficiency.
• Has excellent technical skills and is adept at troubleshooting IT issues.
• Proficient in using Microsoft Office Suite, Xero accounting software, and various office hardware.
• Strong attention to detail and a commitment to maintaining a clean, organised, and professional office environment.
• Exceptional problem-solving and decision-making abilities, enabling effective handling of unexpected situations and conflict resolution.

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we?ve pushed boundaries globally and we?ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again ? time after time. In QLD and WA we partner with Containers for Change to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution!
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community ? be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to ... Click here to view more detail / apply for Field Service Technician (Perth)

FastScaff is a trusted provider of full-service scaffolding solutions in Mount Isa and North West Queensland. Committed to excellence and community, they prioritize safety, efficiency, and employee well-being. Their services cater to a range of projects, including shutdown support and working-at-heights maintenance.

To maintain their high standards and support their growing operations, FastScaff is seeking an Office Manager. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach. This role is crucial in overseeing the administrative and operational functions of the team, ensuring smooth workflow and efficient project management.
If you're passionate about contributing to a successful and values-driven organization, consider joining FastScaff. This is an opportunity to work on exciting projects, collaborate with talented professionals, and make a positive impact on the community.

Salary: $73,150 per annum plus superannuation

Job Details: Full time, 38 hours per week

Location: 17 Barkly Hwy (miles end) , Mount Isa, QLD, Australia

Key Responsibilities and Duties:

- Develop and implement strategic office plans, setting priorities and service standards to optimize efficiency and productivity.
- Effectively allocate human resources, space, and equipment to ensure optimal utilization and cost-effectiveness.
- Assign work to staff, monitor performance, and provide guidance and support to foster a positive and productive work environment.
- Manage office records, accounts, and financial transactions to maintain accurate and up-to-date records.
- Liaise with professionals and external stakeholders to coordinate office business, resolve issues, and build strong relationships.
- Ensure the maintenance of office equipment and supplies, and oversee facility upkeep to maintain a safe and functional workspace.
- Ensure adherence to occupational health and safety regulations, government legislation, and company policies and procedures.
- Coordinate personnel activities, including recruitment, promotions, performance management, payroll, training, and supervision to attract and retain top talent.
- Demonstrate strong organizational, time management, and communication skills, as well as proficiency in Microsoft Office Suite and relevant office software.
- Be proactive, solution-oriented, and committed to continuous improvement, with a strong attention to detail and accuracy.

Essential Skills:
> Strong communication skills;
> Strong Organizational and Time Management Skills
> Proficient in Technology

Relevant Experience and Qualifications:
> Minimum 1 year of related experience.

Our client, a Western Australian ASX-listed gold explorer with a significant high-grade gold deposit is currently seeking a  Mine Manager to join their Gold Project which sits in a major gold and nickel producing district
The Project is located approximately 30km north of Leinster township and sits in a major gold and nickel producing district. The Company has a highly skilled management team with a track record of exploration success and development of major gold mines.
Requirements;

Tertiary qualification in Mining Engineering;
WA First Class Mine Manager?s Certificate of Competency;
Significant experience in underground and open pit mining methods;
Exposure to the various stages of an UG operation, including drill & blast, mine services and infrastructure, ventilation, backfill, production and scheduling;
Functional knowledge of WA Work Health and Safety (Mines) Regulations ;
Expert Deswik user (CAD, SO,




... Click here to view more detail / apply for Mine Manager

About Gidgee Healing
Gidgee Healing (?Gidgee?) is an Aboriginal Community Controlled Health Service, representing the health needs of Aboriginal and Torres Strait Islander people across the Northwest, and Lower Gulf regions of Queensland. We are committed to supporting Aboriginal communities? own solutions to living long healthy lives; strengthen their culture; and regain their spirit. Our mission is to provide holistic and culturally appropriate health services, underpinned by a philosophy of community participation, and with a strong focus on care coordination.
We provide a broad range of primary health care and aged care services, and we are now the largest Aboriginal Community Controlled Health Service provider by land area in Queensland. Our vast service footprint spans approximately 640,000 km2, including some 11,000 Indigenous people. Our service includes two Hospital and Health Service regions (Central West and Northwest) and shares its boundary with the Western Queensland Primary Health Network (WQPHN). ... Click here to view more detail / apply for Clinic Manager

Description:
Manages customer service operations in a medical practice, ensuring excellent patient care, efficient processes, and strong patient relationships.

Roles & Duties:
• Create and update patient service policies, ensuring compliance with healthcare regulations and confidentiality standards.
• Oversee patient flow, appointment scheduling, and administrative processes to enhance efficiency and reduce waiting times.
• Recruit, train, and mentor staff to deliver high-quality patient interactions while fostering a supportive and positive work environment.
• Plan and manage after-care services, including follow-ups, test results, and referrals, to maximize patient satisfaction.
• Act as a communication bridge between patients, clinical teams, and administrative staff, addressing concerns with empathy and professionalism.
• Supervise call center operations, ensuring timely and accurate responses to patient inquiries while improving service metrics.
• Collect patient feedback, analyze service quality, and implement strategies for continuous improvement.

Skills & Qualifications:
• Proven experience as a Customer Service Manager, ideally within healthcare or a similar industry.
• Strong leadership and team management skills.
• Excellent written and verbal communication abilities.
• Exceptional conflict resolution skills and the ability to handle stressful situations calmly and professionally.
• High attention to detail with the ability to manage multiple tasks efficiently.
• Strong problem-solving and critical thinking skills.
• A genuine commitment to delivering exceptional patient care and service.

Education & Experience:
• Minimum of 3 years’ experience in customer service or management roles.
• A relevant qualification in Business Administration, Management, or a related field is highly desirable.

What We Offer:
• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact in patients' lives through excellent service

External Services | Administration/Support/Service


Closing date: 02/02/


Company Information:
The Shire of Esperance, located 750km from Perth on Western Australias south east coast, comprises some of the most spectacular landscapes and beaches in WA.  The Shire employs over 300 people in a diverse range of roles, making us one of the largest employers in the region. All employees strive to embody the Shires values of Professionalism, Respect, Integrity, Dedication and Excellence in contributing to the community, making Esperance a great place to live and work.
About the Role The Shire of Esperance is looking for people with strong customer service skills, to provide service to parents and children who attend the creche at the Bay of Isles Leisure Centre. 
The role includes providing supervision and a safe, caring and stimulating environment for the children who attend the creche. 
Responsibilities for

... Click here to view more detail / apply for Customer Service Officer ? Creche

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Hotel General Manager to lead our team. Opening to the public in mid-2025, we are looking for a truly passionate Hotel General Manager to guide the pre-opening and operation of our luxury hotel and glamping resort.

This role will draw on your passion for hospitality, guest service, and knowledge of curating unique experiences. This position suits an individual who is not afraid to be innovative and creative, possessing a real flair for hospitality! You will champion the activation of spaces including unique experiences and the creation of real ‘champagne moments’ for our guests.

 In this role, you will:

• Be an ambassador of the guest experience, focused on curation and bringing concepts to life.
• Oversee all hotel operations, ensuring high service and guest satisfaction standards.
• Lead, mentor, and manage staff across all departments. You will be a true engager of people!
• Develop and implement strategies to enhance revenue, occupancy, and guest satisfaction by leveraging existing platforms across Journey Beyond.
• Be numbers-savvy while operating through a guest-centric lens.
• Enhance our unique product by building relationships with guests, local businesses, and the community.

About you:

• Proven experience as a General Manager or in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills are a must!
• You will have comparative hospitality experience leading a product that is not a traditional hotel and can demonstrate the use of contemporary practices to deliver incredible guest experiences.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Manager will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our enterprise accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.

What you’ll deliver: 

• Working as part of a team within the GTM organisation supporting each other to achieve joint revenue targets on all assigned customers

• Assume overall responsibility for product adoption and utilization, preparing and educating customers on leveraging new features and releases.  

• Support the customer on release readiness by identifying opportunities for customers to take advantage of product innovations to increase value and impact over time 

• Partner with customers to define desired business outcomes and develop success plans, focusing on maximizing value realization from our solutions and services to deliver measurable ROI

• Build strong relationships with customer stakeholders at all levels, and deliver compelling Value Reviews that drive confidence and successful partnership

• Provide recommendations for best practices and look for potential solutions alongside other functional experts within SmartRecruiters. Connecting customers to available resources and where appropriate, other customers

• Prepare the customers for the contract renewal process by identifying value delivered and managing any risk or Red Account Objects. 

• Supporting the Account Manger to bring the renewal to a successful conclusion 

• Identify opportunities for account growth through upsell and cross sell and manage all opportunities to the Account Manager qualification stage

• Attend regular ongoing training both reactively and proactively to become a solution expert

• Use insight available to conduct consistent customer health checks to ensure solution adoption, optimization, satisfaction and engagement. Take action and provide recommendations to drive improvements when risk is identified

• Identify any potential risk to revenue loss or renewal by raising and managing Red Account Objects together with Account Managers and other internal functions to remediate and ensure revenue retention

• Build advocacy within the given book of business to increase the number of referenceable customers, identify case studies and other content which can be used to increase growth opportunities

• Contribute to adoption, best practice content and events held by the Community & Education team to increase the opportunities for self service education, including hosting best practice sessions for customers

• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

• Collaborate closely with other internal functions to facilitate connections between them and the customer to assist in achieving desired outcomes whilst managing customer expectations on resources, timelines and responses from other functions.

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, the Philippines, South Africa and Ireland. We are a stable and very focused company, with over 20 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best UCaaS-specialised Account Manager in Australia. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• Rock solid technical delivery team! Work with people who get tech, from L1 to CEO and can work with you to meet and exceed the expectations you set with our clients.
• We understand the value you deliver and we will give you the support to get the job done!
• Develop sales opportunities for products that genuinely deliver value - Zoom, MS Teams, 3CX, Mitel
• We find and retain the best. Best Service Desk, best Project Engineers, and of course, you - the best team!
  

Role

Account Managers at First Focus combine their deep technical understanding with a desire to provide genuine customer service and deliver sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you will be working with multiple potential clients to develop opportunities from warm lead to supported solution.

Our Account managers work together with technical delivery and IT support teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced UCaaS Account Manager (obviously) or an experienced UCaaS pre-sales professional looking for their next step,

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 1000 seats) and possess technical and business competence across a broad range of technologies within the IT infrastructure domain.

If you are at the top of your game in a UCaaS specialist provider, an MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence in delivering outstanding pre-sales, sales and/or technical advice within another UCaaS specialist organisation, MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success developing UCaaS opportunities within small to mid-scale clients across a range of industries and market verticals, ideally demonstrating experience in Zoom, Teams, 3CX or Mitel cloud-based solutions
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to uncover latent needs and lead clients toward high-quality solutions.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Posted: 10/12/


10/01/

Job Type: Permanent - Full Time

Location: Dalgonally

Job Category: Agriculture, Nature & Animal,Call Centre and Customer Service


Who we are:
  The Australian Agricultural Company (AACo) is Australias largest integrated cattle and beef producer, specialising in grass-fed, grain-fed, and Wagyu beef production. Established back in , weve been doing this a while in fact, were Australias oldest continuously operating company. Weve had plenty of time to figure out how to be the best workplace we can be, with all the support, training, and opportunity you need to shape your career how you want to. Were dedicated to acknowledging our history even as we look to sustainably feed the future and wed love you to join us.
Due to an internal promotion, we're seeking a Station Manager

... Click here to view more detail / apply for Station Manager

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Food and Beverage Manager, to lead the Front of House operation of our luxury resort and lodge. This role will draw on your guest service flare and hospitality knowledge. Opening to the public in mid-2025, this role will be instrumental in the concept and creation of the Front of House aspect of our luxury hotel and lodge operation. This is a fun and truly unique opportunity.

• Working closely with the operation providing guidance and support to establish and maintain consistency in the delivery of the food & beverage including pre opening.
• Develop menus and collaborate with the culinary team on site to ensure the delivery of exceptional culinary experiences for our guests ensuring the food offering is unique to the property.
• Provide training to the team, ensuring they are proficient in service techniques, product knowledge, and safety procedures.
• Monitor and control costs, including food and beverage inventory, and other operational expenses, to maximise profitability without compromising quality and guest service.
• Engage with suppliers to source and select products, negotiate contracts, and ensure that quality and price standards are met.
• Continuously evaluate guest feedback and implement improvement strategies to enhance the overall dining experience.

About you

You will have a deep understanding of the Food and Beverage and Hotel industry, with previous experience in a senior position. Ideally, in leading a food and beverage establishment or hotel.

You will have a collaborative working style, be highly organised and be detail oriented. There will be a strong emphasis on continuous improvement to ensure and maintain the highest quality and distinctive service, fostering an engaged, skilled and motivated team. 

The ideal candidate will have:

• Extensive knowledge of food and beverage operations.
• Excellent organisational and time management skills, with the ability to multitask and prioritise in a fast-paced environment.
• Proven ability to manage budgets, control costs, and drive revenue growth.
• A passion for delivering exceptional service and ensuring guest satisfaction.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Understanding of food safety and hygiene regulations, and Food Safety certificate.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

 

General Manager position available for Nepean Transport

At NEPEAN™ we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries.

We service our customers through multiple businesses in our portfolio: NEPEAN Building and Infrastructure (Galserv, Galintel, Weldlok), NEPEAN Engineering and Innovation, NEPEAN Power, Mining (NEPEAN Longwall), PROK, NEPEAN Conveyors, NEPEAN Transport, Gurtec, Roxon, and NEPEAN Belting Mackay with business locations in Queensland, New South Wales and Western Australia.

Our Opportunity
We are seeking an experience General Manager to join the team and provide a fresh and innovative mindset to the business’ objectives. This position is a critical leadership position, that owns multiple facets. Reporting into the Managing Director, this role is primarily responsible for the overall success and management of the business. Core responsibilities include however are not limited to:

Create and execute business sales and operations strategy
Support business development initiatives incl. assisting key customers and sales where required
Responsible for financial management, incl budgets, P&L and reporting
Focus on continuous improvement and succession planning
Provide leadership including the management and development of people
Ensure a high quality of work or service is maintained
Participate in management conferences

The Right Person
We are interested in hearing from you if you have:
Senior management experience within industrial manufacturing or heavy vehicle industry with the readiness to take the next step
Strong exposure with strategy and/or business development activities
Demonstrated ability to lead, develop, and inspire people
Excellent commercial acumen
Comfortable working with budgets, payroll, revenue and forecasting
Paramount communication skills
An entrepreneurial mindset, with a strong hunger for success

At NEPEAN, we believe in leading the way with our people. We believe in rewarding our staff with an excellent working environment, competitive remuneration package as well as enviable career advancement and development opportunities including education programs delivered in partnership with Harvard Business School.

This opportunity is rare and will not last. If you’re ready for this challenge, please click on “Apply Now” and forward through your interest today!

NEPEAN believes in diversity and is committed to providing Equal Employment opportunities for all applicants. We welcome applicants from all walks of life which also includes various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.

Salary is >$100,000+ per annum

PROJECT MANAGER for NSW and QLD

At NEPEAN™ we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries.

We service our customers through multiple businesses in our portfolio: NEPEAN Building and Infrastructure (Galserv, Galintel, Weldlok), NEPEAN Engineering and Innovation, NEPEAN Power, Mining (NEPEAN Longwall), PROK, NEPEAN Conveyors, NEPEAN Transport, Gurtec, Roxon, and NEPEAN Belting Mackay with business locations in Queensland, New South Wales and Western Australia.

Our Opportunity
We are seeking an experienced Project Manager to join the team and provide a fresh and innovative mindset to the business’ objectives. The purpose of this position is to achieve delivery of planned time, cost, and quality metrics for projects in line with NEPEAN Conveyor’s policies and procedures. This position is responsible for planning, overseeing and leading projects from ideation through to completion.

Core responsibilities include however are not limited to:
Understand and follow Nepean goals and NDNA
ISO Adherence to all certifications
Develop an effective Project Execution Plan for each project.
Successfully coordinate and complete projects on time within budget, scope, and appropriate timeframe.
Oversee all aspects of projects including setting deadlines, assigning responsibilities, and monitoring progress of the project.
Prepare status reports and present them to relevant stakeholders, including upper management.
Liaise with design engineers, technicians, site supervisors, commissioning engineers and contractors as required.
Supervise fabrication, procurement, installation, and construction work to ensure efficient standards of workmanship and work schedules are maintained.
Conduct regular site inspections.
To work in a safe manner using appropriate Safe Work Instructions or Safety Operating Procedures

The Right Person
We are interested in hearing from you if you have:
Tertiary Qualification in Engineering or related discipline.
Project management experience, ideally within heavy industrial/mining industry.
Experience managing mechanical engineering product development teams.
Experience managing mechanical engineering design and development activities.
Experience assessing technical needs, identifying gaps, and providing resolution through recruitment, staff development, and outsourcing.
Experience structural and mechanical assembly manufacturing techniques.
Experience supervising technical professionals.
Demonstrated ability to lead multiple, technically complex projects from inception to successful completion.
Demonstrated ability to communicate to senior management peers and subordinates that have a variety of cross-functional backgrounds.
Demonstrated ability communicating highly technical information to nontechnical audiences.
Organisational and time management skills.

NEPEAN believes in diversity and is committed to providing Equal Employment opportunities for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds

If you're ready for your next challenge, please "Apply Now" and forward through your interest today!

Area Manager  ? Murchison Region Weir Minerals   Perth, WA Onsite  
Purpose of Role:   Weir Minerals is seeking an experienced  Area Manager or Technical Professional,  to provide aftermarket sales support for all Weir equipment to ensure strong spare parts and service business sales performance for our client based in the Murchison WA minerals region.  Working with all levels of clients from Mine Managers to Production and Maintenance staff, you will create relationships through both face-to-face site visits and office-based communications. Using your well-adverse consultative and business development skills, you will foster trust, reliability and strength through knowledge of the Weir Group of products and services, with the ultimate goal of having integrated solutions. Why choose Weir:  Be part of a global organization dedicated to building a better future:  At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, ... Click here to view more detail / apply for Area Manager