Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like:

As our UX Research Lead, you will play a pivotal role in democratising research practices across the organisation, making user insights accessible and actionable for all teams.

By leading a talented UX research team and partnering closely with Product and UX, you will help drive user-centric innovation and ensure that research is integrated into every stage of product development. Your leadership will inspire cross-functional collaboration, foster a culture of learning, and champion research excellence, all while shaping our product strategy and supporting company OKRs.

As our UX Research Lead, you’ll:

• Lead, mentor, and inspire a team of UX researchers, nurturing a collaborative, inclusive, and growth-oriented culture where research is seen as a shared responsibility across the organization.
• Conduct and oversee diverse research projects, employing a balanced approach that combines rapid, lean methods with deep, high-quality insights that influence product decisions and strategy.
• Scale and optimise research operations, ensuring research processes and tools are efficient, effective, and aligned with best practices. Promote the use of user insights throughout the product lifecycle to drive actionable change.
• Build strong cross-functional relationships, working closely with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts are aligned with broader business goals and OKRs.
• Champion research excellence and advocacy, ensuring the highest quality research practices and insights are accessible to all teams. Create clear pathways for disseminating research findings across the company to inform decision-making.
• Democratise user research by coaching and empowering other teams across the organisation to adopt user research methods, tools, and best practices. Ensure all stakeholders have the knowledge and resources to conduct their own research and make user-centered decisions.
• Influence long-term goals and objectives, helping to shape a user-centric culture and ensure research is woven into the fabric of our product development process from start to finish.

What will you bring 

• Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-NH1

The Australian Rivers Institute (ARI) was formed in 2006 and is one of Australia's largest university aquatic ecosystem research groups with globally recognised expertise in river, catchment and coastal ecosystems and the interaction with these systems in society.  ARI combines outstanding scholarship with making a significant contribution to society through providing knowledge and advice. ARI's talented researchers offer essential insights into the water cycle's linkages, interconnectedness, and interdependencies. The Institute has over 180 staff and postgraduate students across the University's Nathan and Gold Coast campuses and hosts the International Water Centre, Coastal Management Research Centre and the Sustainable Water Future Programme. We undertake high-quality research and postgraduate training in freshwater and estuarine ecology, catchment processes and water resource management.

This Research Fellow will contribute to the ARC Industry Fellowship Project, "A New Gully Model for a Healthier Great Barrier Reef", using cutting-edge model emulation techniques in applied mathematics to generate insights on gully erosion and remediation at the catchment scale. Collaborate with the Queensland Water Modelling Network and the Department of Environment, Tourism, Science and Innovation.

The Research Fellow will focus 80% on the ARC project and will also include a 20% teaching component, which involves teaching into the applied mathematics major in the School of Environment and Science.

• Conduct research aligned with the ARC Industry Fellowship project goals.
• Develop and maintain collaborative networks with industry partners and allied organisations.
• Apply for funding through relevant schemes to support project objectives.
• Maintain a strong publication record in high-impact, peer-reviewed journals.
• Contribute to teaching activities as required.

This position is co-located with Queensland Government Department of Environment, Tourism, Science and Innovation (DETSI) in connection with the Queensland Water Modelling Network.  The Research Fellow will co-locate with DETSI 1 day per week at the EcoSciences Precinct and be based at the Gold Coast campus on other days.

This is a fixed term (3 year) position. This position can accommodate either part time or full time, with a minimum of 70% up to 100% and will be primarily based at the Griffith University Gold Coast campus. As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be Academic Level Research Fellow Grade 2 range $110,464 - $131,180 per annum + 17% superannuation. The total FTE package will be in the range $129,243 - $153,481 per annum.