LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team

LEAP Family Law is a team of experienced family lawyers, legal professionals, skilled developers, innovative LEAP designers, and client focused operational experts. With family law practice in mind, this newly formed team has embarked on a journey to enhance the core LEAP product and introduce new tools designed to address the unique challenges in family law.

What you'll do

As this team focus on building and improving more Family Law specific products and features, the Product Specialist will create global material to ensure that internal and external teams are up to date with these product releases and updates. You will work with developers and content teams to get the up-to-date information that you need, and you'll use your exceptional communication skills to deliver this in a variety of forms including documentation, training videos and webinars. You will see this through to client feedback ensuring client recommendations are communicated appropriately to developers. Your day to day will include:

• Creating and editing online knowledge articles for all LEAP Family Law products
• Producing Release Notes for product releases
• Training new and existing staff on using the software and demonstrate new features
• Producing videos for Marketing purposes and online learning platforms
• Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
• Translate highly technical language into a voice for business audiences
• Proactively seek new and innovate ways to produce and share content

You are proactive, hardworking and highly motivated to build your career in LegalTech. On top of that you'll need:

• At least 2 years of LEAP product knowledge.
• Advanced writing and communication skills, including editing and proof-reading
• Strong attention to detail and the ability to express complex technical ideas in a simplified way
• The ability to work across multiple product lines with high attention to detail
• To be a confident speaker with outstanding presentation and facilitation skills

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

• We build and develop a market leading, “Legal Tech” product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.

• We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.
• Our hybrid work environment offers the best of both worlds, whether you prefer to be in the office or work from home you have the flexibility to work however suits you.
• We encourage our employees to have a voice and to collaborate with each other to work on technical solutions, of course we have company visions and goals, but we want you to help us achieve these!
• We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations, maybe it’s a new certification you are after or an internal move to a new area, we will support you and your goals
• As a LEAP Family Law employee, you will receive a competitive salary and bonus that is reviewed regularly, paid learning and development opportunities, access to an employee share scheme that has been highly profitable, free platinum gym membership, great parental leave policy, social events and MUCH MORE!

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Your role is crucial in promoting our trading platform and providing potential clients with the information they need to get started. Effective communication and a friendly demeanour will be key to your success in this role.

1. **Engaging Potential Customers:**

- Approach people who visit our booth or show interest.

- Explain our trading platform's unique features and benefits.

2. **Assisting with Account Setup:**

- Help clients sign up and create accounts on our platform.

3. **Encouraging Deposits:**

- Encourage clients to deposit into their accounts.

4. **Team Support:**

- Assist the team in setting up the booth for events.

• Outgoing and passionate in the sales or financial services industry;
• Must be able to work flexible hours;
• Team meetings and mandatory training sessions will be held;
• Maintain a high level of confidence while facing clients;
• Good English is a must; bilingual or Multilingual is highly preferred;
• High School or equivalent qualification is required;
• No prior experience is required.

Please be aware that most of these positions work in an outdoor environment with varying weather conditions.

About Us

Fenergo develops leading SaaS financial technology solutions to improve client lifecycle management (CLM) and support regulatory compliance. We connect the world’s financial institutions with their customers to transform the overall experience and relationship. We help firms feel safe by continuously monitoring risks and ensuring regulatory compliance. By enabling operational efficiency and digital transformation, we drive value creation to solve the problems of today and anticipate those of tomorrow. Our technology enables financial institutions to transform the end-to client onboarding and lifecycle experience; continuously monitor risks and ensure regulatory compliance. 

As a Director of Sales, you would play a key role in the contributing to overall success of the business by engaging with new customers across the financial services community and solving their operational issues through offering our market leading solutions.

What does this role entail? 

• Meeting or surpassing sales/revenue targets by acquiring new clients to support the company's overall growth objectives.
• Working across a greenfield territory with the opportunity to work across and contribute to enterprise sales motions on a global scale 
• Managing of the entire sales cycle, including lead generation, qualification, and overall pipeline management and development.
• Collaborating with our Demand Generation and Marketing teams on creating and implementing a structured prospecting plan aimed at mid-large companies across various industries. This involves selling software solutions and consulting services to C-level executives, management teams, and end users.
• Establishing effective relationships with key decision makers within customer or prospect organizations to sell them the best products and services to address their needs and enhance cost efficiency.
• Negotiating legal and financial agreements, such as NDA's and MSA's.
• Cultivating and managing strategic relationships with operational and executive staff or prospects to ensure the highest levels of operational efficiency.
• Leveraging existing relationships within partner organizations to establish deep and trusted advisory relationships and generate new deal leads.

Desired Experience 

• Having excellent interpersonal skills is crucial for building trusted internal and external relationships. This involves being able to communicate effectively, actively listen, empathize, and collaborate with others to achieve common goals.
• Being results-driven means being motivated and focused on achieving objectives and delivering high-quality outcomes. As a self-starter, you should be able to take initiative, work independently, and be proactive in identifying and addressing challenges in a fast-paced environment.
• Dynamic interpersonal skills are essential for success in this role. This includes being assertive when necessary, having an impactful communication style that can influence actions and business decisions, maintaining a high energy level and demonstrating a bias for action, earning high credibility and respect from colleagues, and approaching tasks with enthusiasm and a positive attitude.

Nice to have / Skills that could make the difference. 

• 8+ years of experience with proven success in software sales to financial services industry
• Experience selling across Capital Market, specifically in the Asset Management space 
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.

What we value 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.  

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you? 

• Comprehensive health coverage for employees and their dependents
• Access to Private Health Insurance (Hospital & Extras) through GU Health for employees and their dependents
• Life Assurance coverage
• Generous annual leave entitlement of 23 days
• Employees are required to take 3 company-designated days as leave out of the 26 days holiday allowance
• Flexible Work from Home Policy allowing for up to 4 days per month
• Enjoy the benefit of flexible working hours
• Upon joining, employees will receive a Work from Home allowance (approximately AUD 780)
• Engage in regular social activities such as park runs, trips to the theatre, painting workshops, and boat trips

Diversity, Equality, and Inclusivity

Fenergo is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.