We have a great opportunity for a Sales Operations Analyst to join our Head Office based in Lidcombe (Sydney) on a Permanent basis. This is a Junior role suited to a candidate with some business experience or a recent graduate from a Business or Finance degree who now wants to step into the business world in a highly visible role supporting the Sales Team.

Your role will be to assist in the insightful analysis of pricing issues as well as:

• Conducting customer and product profitability analysis
• Supporting and enhancing Sales Tools and Apps 
• Providing training to New Sales Employees on the Company Sales tool
• Supporting Commissions process
• Implementing new pricing models
• Preparing monthly Sales KPI reports
• Supporting the day-to-day Sales Operations through Ad Hoc activities

To succeed in the role, you will have skills and experience including:

• A degree majoring in either Business or Finance
• Strong Microsoft skills, in particular Excel/Google sheets (lookups/pivots; knowledge of macros/google apps script will be a strong plus)
• Strong attention to detail
• Strong interpersonal skills and ability to interact at multiple levels of the organisation
• Good time management and ability to work under pressure
• Be articulate and persuasive with the ability to influence others through sound business judgment

This is an exciting and challenging position with an organisation that values its people. In return you will be rewarded with a generous remuneration and ongoing support and training.

If you have what it takes to take on his role, click the Apply button now to submit your resume without delay!

About Eva

• B-Corp Certified
• 80,000 happy customers, 4.8 / 5 star rating out of 3000+ customer reviews
• Multi-award winning products from internationally recognised bodies including Good Design, Red Dot, Dezeen and Victorian Premier's Award

Hi, we’re Eva! And we’re here to fill your home with thoughtful furniture and homewares. But why join us? Well, we think we’re pretty special (if we do say so ourselves). In an industry filled with never ending “stocktake sales” and the churn and burn of fast furniture, we’re taking a more sustainable approach. 

As a multi-award-winning B-Corp, we take our time to design and develop our one-of-a-kind products from scratch, to ensure they are accessible, reliable and thoughtful. We call this being “Thoughtful everyday” and we’d love for you to join us and continue putting our customers at the heart of everything we do.

What’s the gist?

We’re on the hunt for a retail casual to join us in our first retail experience! Reporting to the Showroom Manager, you’ll be an integral part to all things sales and operations at our Eva Carlton House.

Our grand vision is to create a unique furniture shopping experience. Say goodbye to stale awkward showrooms with creepy mattress salesmen. And say hi to cosy, luxurious yet refreshingly approachable spaces that feel like home. Sounds exciting? Read on, and see how you’ll be involved.

As a people person, you'll have the opportunity to flex your sales skills within a dynamic and fast-paced direct-to-consumer start up. Most importantly, you’ll be able to fuel your passion for interiors and making customers smile.

• Provide exceptional thoughtful customer service and support to help Eva customers on their journey to purchase Eva products
• Assist customers with their purchasing journey by undertaking tasks such as stock checks, providing support or colour material and fabric choice, advise on delivery timeframes and quotes (if any)
• Assist customers with any post-purchase queries regarding their Eva product, and proactively working with other departments to find solutions for customers.
• Administration tasks including emailing customers, answering and transferring phone calls, processing orders both in person and over the phone.
• Assist in implementing in-store campaigns, promotions and product displays as required.
• Ensure the showroom is presentable at all times, this includes fluffing sofa cushions, sweeping or vacuuming the floor (if required), changing water in vases, wiping mirrors or any glass.
• Ensure the workplace is kept tidy at all times, this includes shared and back of house spaces.

What you look like:

• Minimum 2-years experience working in retail or sales
• Strong alignment with our company values of Aim for Better, Make It Happen, Trust in the Teamwork & Care Like Everyone’s Watching
• Passionate about both creating exceptional customer experiences and hitting sales KPI
• A love for retail and working with customers as a friendly guide for their homes
• Highly competent in POS software (Shopify a plus) and G-Suite apps such as Google Docs, Sheets and Gmail
• Nice to haves: 
• experience working in business with both online and ‘in-store’ channels 
• Strong understanding customer journey and consumer behaviour
• Must be able to work weekends and public holidays

• As per Award Rate (General Retail Industry Award 2020)
• A chance to grow with an expanding start up
• The opportunity to bring to life market-leading Australian designs and products in a retail setting
• Free anniversary mattress and friend/family discounts
• Regular team events (prev. events have included the Australian open, cooking classes & escape rooms).
• A diverse culture and a bunch of lovely people.

We are reviewing and progressing applications on a rolling basis. If you’re excited for the role, and believe you’re a great fit for Eva, please apply as early as you can :)  

Cosy regards,

Amanda from Eva

Are you an experienced and established Digital Account Manager looking for a step up, with strong knowledge/experience across digital marketing (SEO and SEM)?

Want to join Australia’s largest and fastest-growing independent agency, where your success and achievements will be recognised and rewarded?

We're the most epic NERDS in the galaxy, and we're having a BLAST, seriously! Every day, we dive headfirst into the wild world of numbers, leaving fluff, jargon, and guesswork in the dust. We're like data superheroes, bringing you real, tangible, and downright electrifying insights!

In the last 3 years, we've thrown over a million bucks into the digital strategy vortex, experimenting like mad scientists to separate the digital do's from the don'ts. The online rulebook? It's more unpredictable than a game of musical chairs! But don't fret, because our team crafts mind-blowing, futuristic tools to conquer the marketing realm every day.

We're the digital detectives who crack the code with cold, hard evidence that's impossible to dispute. Our clients? They call us the Online Marketing Wizards, the nerds who make it happen with style and flair!

About OMG:

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally - currently 90+ employees in Sydney & AU wide, 80+ in the Philippines, as well as USA, and South Africa expansion ongoing. This was 30 employees 4 years ago!
• R&D investment, forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems, ‘Make customers love you’, ‘Own it and get it done
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
  

OMG is an equal-opportunityy employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.