About the Role

Crown Equipment is currently seeking an individual to join the technology team based in our Mulgrave location as a Technology Solutions Advisor. If you are looking for a dynamic, engaging and customer centric role focused on industrial technology, this opportunity is for you. In your next role you will be solution orientated, advising customers on the best technology products for their application. 

The Technology Solutions Advisor will utilise telematics data to assist customers with the most appropriate technology products for their application. In this role, you will be solution orientated, joining our APAC team working with a variety of 3PL, retail, FMCG, pharmaceutical, grocery, manufacturing, production, and defence customers to provide unique offerings for their applications within Crown’s technology portfolio. You will work with a team including support, project management, and account management to bring these solutions to realisation.

Responsibilities & Duties Include

• Retain & develop existing technology products business through customer site visits.
• Communicate key data points for quarterly business reviews to local Crown Account Manager 
• Build relationships with customers, building trust to ensure a solid foundation for presenting data-based findings. 
• Attend customer sites and present the technology product range where necessary. 
• Work with the existing customer base to transition them to the most suitable technology product offering for their needs. 
• Attend product training sessions & maintain a high level of Crown product & industry knowledge. 
• Assist in the development and maintenance of technical documentation. 

Skills & Experience

• Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite
• Customer Service experience is desired
• Administration experience 
• Strong organisational skills
• Good time management skills
• Ability to work in a fast-paced environment
• Must be willing to travel up to 1 - 2 weeks per month for customer meetings as required from time to time
• Drivers License

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

​The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Crown Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology. 

• Title: Technical Sales Specialist APAC, Lunaphore
• Reporting to: Vice President, APAC, Bio-Techne
• Contract: Permanent
• Activity: Full-time (100%)
• Location: Singapore, Australia, remote position

We are looking for a ‘Technical Sales Specialist’ to join the APAC Spatial Biology Division, with a primary focus on selling high-end spatial biology capital equipment, as well as associated services, consumables, software, and accessories, to academia, biopharma, biotech, and contract research organizations to support discovery, translational and clinical research programs. The role initially involves supporting our customers in sales activities across APAC. It requires a solid technical foundation with knowledge of immunohistochemistry, immunofluorescence, in-situ hybridization, spatial biology, or other tissue biomarker analysis applications, an excellent business acumen, a strong experience in building and managing complex sales pipeline, and managing customer accounts. As the first Lunaphore salesperson located in APAC, the role will include setting up regional sales strategies and tactics. We are therefore seeking a hard-working, determined individual with an entrepreneurial spirit, passionate about taking Lunaphore and the Spatial Biology Division of Bio-Techne to the next level.

Key Responsibilities

• Achieve assigned territory sales quotas
• Develop and execute regional, territory, and account-specific sales strategies
• Drive capital equipment sales cycle from initial engagement to closing
• Build long-term relationships with customers to drive sales objectives and exceed targets
• Engage with and qualify new leads to generate new sales opportunities
• Contribute to identification, selection, onboarding, and management of distributors / channel partners across the region.
• Attend conferences, events, and seminars and present key products and applications
• Develop a strong technical knowledge of Lunaphore product portfolio and the corresponding spatial biology landscape, and be able to deliver meaningful presentations and insights to scientists working across a wide range of applications, and research stages
• Work closely with cross-functional teams (Sales, Support, Marketing…) to provide world-class customer satisfaction
• Identify and share relevant market feedback
• Maintain an accurate sales forecast, track, and report sales activities in CRM
• This position includes frequent traveling to customer sites (50-70%) and occasional traveling to Singapore and other APAC office locations

• Hybrid working (3 days in office, 2 days from home)
• B-Corp company with multi-award winning products (Good Design x3, Red Dot x2 and Dezeen)
• Customer-centric team (4.8 / 5 star rating out of 3000+ customer reviews)

About Eva

Hi, we’re Eva — Welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, come join us as we help make more people feel at home with Eva.

People are a huge part of the way we work at Eva, and we believe in caring for each other, ourselves, our community and our customers. We value honesty and authenticity and work together with humility to make things happen! When the team wins, we all win. If this sounds like a team you'd like to be part of, read on below.

We're looking for an experienced Senior Marketing Manager to lead and develop our in-house marketing team to execute strategic campaigns and initiatives that increase brand awareness, conversion, and engagement. This is the perfect role for someone who has a strong background in paid strategy, ecommerce and retail to work hand-in-hand with a stellar team.

What’s the day to day like?  

• Develop and execute the marketing strategy to ensure alignment between brand strategy, trade and business growth goals 
• Manage the development, planning and execution of all marketing activity including sales activities, product launches and brand campaigns across all paid, organic and owned channels to produce high-quality and on-brand marketing.
• Work with Senior Content Manager to align content contributors including partners, PR, media & production for marketing initiatives and develop key campaign messaging that will work across all placements and channels 
• Manage and own relationships with agencies and suppliers to support marketing planning, execution, and optimisations to execute the marketing strategy (inclusive of SEO, CRO, Performance).
• Track, analyse and report on digital marketing, brand and website and consumer performance, in addition to monthly and quarterly reporting on strategies, projects and performance to relevant stakeholders 
• Work with internal teams to manage the website including SEO optimisation, blog publishing and merchandising in addition to optimising email marketing campaigns, automation and flows. 
• Oversee all marketing spend ensuring it stays within targets and report on effectiveness of all marketing campaigns.
• Ensure the brand continues to elevate in the industry, valuing brand recognition and growth aligned with the marketing and business objectives
• Working closely with demand planning teams in order to ensure smooth order fulfilment including ordering of inventory
• Align cross functional teams on strategy, plans and activity from conception to execution and ensure workflows are streamlined, optimised and efficient between teams. 

• Minimum 5 years experience managing a Digital Marketing team
• Experience developing and executing omnichannel marketing campaigns
• Strong Digital Marketing experience in Paid and Organic
• Strong understanding of social media platforms
• Strong analytical and strategic marketing ability
• Excellent leadership and team management skills
• Exceptional communication and interpersonal skills
• Ability to collaborate with internal and external stakeholders
• Demonstrated experience in a similar industry is advantageous

• A chance to grow with a rapidly expanding start up.
• Support for any course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• An autonomous work environment where there is never a regular ‘days work’.
• Flexible work - we’re proud to say that we had WFH before WFH became a thing
• All the coffee/ tea/ beers/ kombucha you need.
• Free anniversary mattress and generous friend/family discounts.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• A diverse culture and a bunch of really lovely people.

If you’ve managed to read this all the way through and have found yourself nodding along the way, then we’d love to see your application come through.

Cosiest,
Amanda