For a winning team that is evolving.  Forward with Cuscal. 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50. 

We are looking for a Pre-Sales Solutions Consultant to join our Business Development Team  

The Pre-Sales Solution Consultant is a client facing role focused on supporting clients in the pre-contract phase. The role is responsible for working across the Client engagement journey from pre-sales through to delivery, setting Cuscal and Clients up for success. You will:

1) Lead Pre-Sales and Discovery 

• Promote a basic understanding of Cuscal’s standard products, key benefits, market obligations, enablement activities, and business-as-usual activities  

• Conduct presentations and lead discovery sessions with clients (including prospective clients) to ensure that client needs and relevant constraints are fully understood and documented 

• Identify opportunities for sale of further Cuscal products that meet client needs and deepen relationships.    

• Document the gaps between the client needs and Cuscal’s standard solutions to enable effective roadmap, feasibility and estimation discussions 

2) Solution Design & Documentation 

• Capture a clear scope of work, deliverables, acceptance criteria, assumptions, and costs in Cuscal’s standard format for Statements of Work    

• Document, analyse and communicate challenges and solution options that address the Client needs 

• Contribute to the development of adaptable and/or re-usable materials to communicate high level functional solutions for client engagements as part of the sales process 

• Identify potential delivery risks as well as potential mitigation strategies 

3) Solution Delivery Support 

• Provide a detailed handover to the delivery team at commencement of the implementation   

• Act as a point of escalation for internal stakeholders and the client throughout the implementation process for supporting project teams.  

• Lead and/or contribute to knowledge management and continuous improvement activities 

About You 
To be successful in this position you will have the following skills and experience: 

• Passionate about enabling excellent client outcomes.    

• Tertiary qualifications in Information Technology, commerce, finance or related subjects is desirable   

• Outstanding verbal, written and presentation skills, with the ability to build effective customer relationships 

• Strong industry knowledge of payments ecosystems, and/or strong understanding of Cuscal’s product and technology solutions  

• Experience in pre-sales/solutions consulting, professional services, or sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes  

• Excellent business process and/or project experience using tools such as Visio, Jira, PowerPoint    

• Enterprise-level business project experience, with strong process analysis, design and documentation 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

About the role:

Are you looking to kickstart your career in SaaS Sales? Want to work with an incredible team, learn the ropes and quickly grow your sales career? If so, this opportunity might just be what you've been looking for.

We are looking for talented, passionate, and motivated individuals to join our team as a Sales Development Representative (SDR) to join the ‘Go to market’ team.  You’ll help accountants, bookkeepers and other professional services businesses move their traditional methods of client engagement to a business critical platform that offers their clients sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows. 

As a Sales Development Representative, you'll play a key role in our marketing and sales efforts through the development of qualified leads that result in more product demos and sales for the company. Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Account Executive team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue.

What your day to day will look like:

Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Sales team. You'll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue:.

• Engage prospective customers by phone and email and to make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you'll be thoroughly trained on this!)

• Qualify leads and advance them to the next step in our company's sales cycle

• Being Comfortable and excited by converting outbound activity into new business

• Get excited by turning outbound activity into new business by searching for, and engaging with prospective clients via our database (Hubspot), LinkedIn, Apollo.

• Partner closely with our Inside Sales team to ensure strong communication and proper handoffs

• Hit your monthly targets for qualified demos booked and completed

• Participate in industry trade shows (light travel involved) to showcase the Ignition platform and acquire a large amount of leads

• Be a product knowledge expert and successfully overcome prospective customer objections

• Actively look for opportunities to improve and optimise our sales processes

• Learn our technology stack (Hubspot, Gong, Zoom) to become more efficient and effective at your job

About our client:

We are proud to be working with our client partner, Trinny London! Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

About the role:

We are looking for a Retail Sales Assistant to join the team in Sydney CBD and/or Bondi Junction. This Part-Time opportunity has 30 hours per week.

• Greet customers and direct them to products 
• Complete POS transactions
• Stock maintenance and coordination
• Maintain general store cleanliness
• Help coordinate in-store bookings
• Assist in executing visual displays, merchandising, inventory stocktake, and other tasks as assigned

Requirements:

• Above all, a great attitude is vital for this role!
• Interest in Makeup/cosmetics highly desirable
• Previous concierge or retail experience is preferred
• Excellent customer service, communication, and organisation skills
• Ability to multi-task and build relationships

Benefits: 

• An attractive part-time salary package between $40,000-$45,000
• Part-time benefits such as Annual Leave Entitlements 
• Company discounts for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Great company culture that supports equal opportunities and provides development opportunities

If you’re ready to join a high performing team in the retail environment, then APPLY NOW!

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss NRMA's available policies and offers. 
• On call exploration of the customers services, making sure that we have as much information as possible to provide the most relevant and tailored solutions.
• Offer General insurance products - Motor, Home and CTP insurance as well as NRMA Roadside Assistance (On behalf of NRMA)
• Use effective communication skills to build rapport and provide engaging customer experiences, whilst also objection handling and providing customers a solution to their enquiry.
• Be flexible with hours to ensure we're available when our customers need us. 

Why You'll Love Working with Us