Sales Consultant, Residential Aged Care – Phone based - 12mth contract

• Macquarie Park, 10min walk from Metro Station + WFH Options 
• NFP Salary Packaging benefits + 7 additional leave days per year! 
• Rewarding role in a growth industry – Leading Aged Care Provider 

If you’re looking for a rewarding phone based sales position where you can close the sale on warm and hot leads by offering an exceptional customer experience, this could be the role for you.   

An exciting opportunity is now available to join our Residential Sales Team in providing high quality service to prospective new residents within our Residential Aged Care portfolio. 

Once new enquiries are first qualified and home tours have been completed by your colleagues, you will then become the point of contact for prospective customers and families approaching aged care for the first time.  This role will be responsible for ensuring our rooms are filled in accordance with budgetary expectations, maintaining high occupancy levels across your region. 

Your exceptional interpersonal skills together with your infectious positive energy, and innate ability to communicate with empathy and influence, will support your success in this integral role. You will be highly organised, and be comfortable and confident to have financial conversations and secure the commitment of prospective clients.  

Additionally, you will have; 

• Recent demonstrated experience in a similar position where complex levels of advice have been offered 
• Ability to build and maintain trusted relationships with key internal and external stakeholders 
• Excellent time management, prioritisation, and administration skills 
• Proven track record of successful sales achievements and working with KPI’s  
• Knowledge of the Aged Care industry, market trends and competitors - desirable  
• Ability to take notes whilst talking on the phone and summarise conversations 
• Computer literacy with MS Office, MS Teams and CRMs 
• Ability to provide evidence of Covid Immunisation  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5,000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities. 

If you’re looking for a role where you can make a positive and rewarding impact in a great organisation like ours, then we’d love to hear from you. Apply online now. 

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch. 

About the business and the role

Dutton Group is Australia's largest, pre-eminent dealer in general, prestige, luxury and classic cars.

An exciting opportunity is now available for a talented Car Sales Executive to join our Dutton One automotive retail location in, Port Melbourne VIC. 

You will be an experienced Sales Executive, specialising in luxury sales, looking to be part of Australia’s most exciting dealer group, you will be spoilt for choice with access to the best stock from around the nation.   

The Dutton Group is the fastest growing automotive business in the country, seeking the best talent to join our team. 

You will maintain and follow a structured sales process, provide service that exceeds customer expectations while enjoying a modern approach to the industry. 

Team Leader, Inbound Sales Enquiries

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + NFP Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• New Year, New Career or perhaps a new industry..

Catholic Healthcare is a leading Aged Care provider with over 5000 employees! We have an exciting and rewarding opportunity for an experienced, energetic and “hands on” Call Centre Team Leader to develop a growing inbound team to provide high quality phone based service. The purpose of your team is to support meeting growth projections and occupancy targets across our Aged Care Services Portfolio.

This inbound team receive calls from prospective customers and families approaching aged care for the first time and need guidance by a solution focussed and quality customer service approach. In this busy role you will lead, coach, educate & develop the team to deliver excellent customer, business and quality service outcomes whilst building on the team’s capabilities. You will establish protocols around best practice process and procedure, effective metrics and measures of success.  

The ideal applicant will have exceptional organisation, communication and interpersonal skills, the ability to have high level financial conversations with prospective clients and a commercial/operational mindset. Additionally, you will have;

• Recent demonstrated experience in a similar contact centre Team Leader position
• Experience in a position where complex levels of advice have been offered
• Demonstrated skills in coaching & leading a phone based team to meet KPIs & service levels
• Ability to build and maintain relationships with key stakeholders
• Excellent time management, prioritisation and administration including computer skills
• An understanding of residential aged care and retirement living fee arrangements and LLLB related legislation would be highly regarded. However, if you are confident in your ability to learn quickly and become the “go to” person we are happy to provide training
• Ability to touch type verbatim notes whilst talking on the phone
• Able to provide evidence of Covid Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.