What You’ll Do:
As the National Business Manager (AU), you’ll play a pivotal role in driving growth and innovation within the Australian market. Your key responsibilities will include:

• Category Leadership: Become the trusted Category Captain for protein snacking in the AU Grocery Channel. Use compelling insights to grow the category and deliver value for customers.
• Relationship Building: Develop trusted partnerships with major retail players like Foodstuffs and Woolworths, as well as our Sales and Distribution partners, to deliver win-win outcomes.
• P&L Management: Own revenue targets, manage trade investments, and ensure accurate forecasting to achieve market share goals.
• Innovation Leadership: Drive customer marketing and product innovation, leading best-in-class product launches tailored to our consumers.
• Strategic Planning: Develop and execute a robust three-year plan, supported by deep industry, category, and commercial analysis.

We are currently on a journey to drive strategic change to modernise our payments architecture and platform. As part of our team, you'll play a pivotal role in enhancing our competitive edge in the market, fostering growth and creativity. Join us and be a part of a dynamic environment where cutting-edge technology and forward-thinking strategies converge to deliver superior payment solutions. Together, we will meet the evolving needs of our clients and drive our company's success into the future. 

We are looking for a Product Manager to join our Acquiring team.  

The Acquiring team @ Cuscal is responsible for building products to drive seamless payment experiences for our clients across card present, mobile, web and in-app. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction.  

Reporting to the Head of Acquiring, the Product Manager’s role is to drive the strategic vision for the product and be accountable for product performance and P&L. Product Managers are the ‘voice of the customer’ to internal stakeholders and ensure their needs are met and will partner closely with the product owner and squad to deliver on the product roadmap. 

About the Role: 

• Design value propositions that differentiate Cuscal’s position in the market as a B2B payments provider 

• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels. 

• Manage the integration of new product development or product change into existing processes.  

• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.  

• Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.  

• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.  

• Stay up to date on industry trends and new developments in payments technology to evaluate product competitiveness and drive a competitive roadmap.  

About You: 

• 5+ years of Product Management experience in acquiring payments (preferred) delivering SaaS and/or B2B products.   

• You can envision the big picture while meticulously attending to the details.  

• You have a keen sense for outstanding products and advocate for new features using both qualitative and quantitative reasoning.  

• You do whatever it takes to ensure the success of your product and team, with a demonstrated track record of problem solving and lateral thinking. 

• You can transform incomplete, conflicting, or ambiguous inputs into clear action plans. 

• Strong communication skills with an ability to story tell and influence multiple stakeholders. 

• You possess enough technical knowledge to engage engineers in meaningful discussions about architecture and product decisions. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Hotel General Manager to lead our team. Opening to the public in mid-2025, we are looking for a truly passionate Hotel General Manager to guide the pre-opening and operation of our luxury hotel and glamping resort.

This role will draw on your passion for hospitality, guest service, and knowledge of curating unique experiences. This position suits an individual who is not afraid to be innovative and creative, possessing a real flair for hospitality! You will champion the activation of spaces including unique experiences and the creation of real ‘champagne moments’ for our guests.

 In this role, you will:

• Be an ambassador of the guest experience, focused on curation and bringing concepts to life.
• Oversee all hotel operations, ensuring high service and guest satisfaction standards.
• Lead, mentor, and manage staff across all departments. You will be a true engager of people!
• Develop and implement strategies to enhance revenue, occupancy, and guest satisfaction by leveraging existing platforms across Journey Beyond.
• Be numbers-savvy while operating through a guest-centric lens.
• Enhance our unique product by building relationships with guests, local businesses, and the community.

About you:

• Proven experience as a General Manager or in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills are a must!
• You will have comparative hospitality experience leading a product that is not a traditional hotel and can demonstrate the use of contemporary practices to deliver incredible guest experiences.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!