Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Are you ready to transform data into impactful strategies that drive business success? At Montu, we’re revolutionising patient care and medical consulting through cutting-edge platforms. We are looking for an experienced Insights & Enterprise BI Manager to lead a team of analysts and harness the power of data to deliver actionable insights that shape the future of our business. 

What you'll do:

• Inspire Teams: Manage and mentor a high-performing team of analysts, empowering their growth and ensuring success.

• Drive S​​​​​trategic Decisions:  Analysing and interpreting complex data related to customer facing e-Commerce sites for our patient fulfilment platform (Umeds) and our medical consulting platform (Alternaleaf), providing actionable insights and recommendations to drive strategic decision-making.

• Enhance BI Systems: Maintain and enhance the BI environment in Looker, prioritise new BI requests, and deliver actionable insights.

• Collaborate at the Top: Engage with senior leadership, providing clear recommendations on metrics, OKRs, and business performance improvements.

• Deliver Results: Develop dashboards and reports that monitor key performance indicators and keep leadership informed.

• Lead Data Strategy: Develop and implement segmentation frameworks to better understand patient and pharmacy behaviors, driving retention and growth strategies.

• Manage Projects: Oversee the delivery of data initiatives on time and within scope, ensuring high-quality outputs.

Inspiring and engaging. As an Assistant Manager, you will show your leadership and interpersonal strengths to maximize the rooms operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the front office department and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• The Assistant Manager in the absence of the Front Office Manager and or General Manager is responsible for the day to day operations of the hotel across all departments
• Drive loyalty sign ups in line with Accor Hotels regional targets, Hotel specific targets and associated initiatives
• Taking initiative to ensure that interactions with our guests are positive and productive
• Providing guidance, supporting training and leading the Front Office team
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members
• implementing supporting agreed upon Revenue Management strategies and practices

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Hotel General Manager to lead our team. Opening to the public in mid-2025, we are looking for a truly passionate Hotel General Manager to guide the pre-opening and operation of our luxury hotel and glamping resort.

This role will draw on your passion for hospitality, guest service, and knowledge of curating unique experiences. This position suits an individual who is not afraid to be innovative and creative, possessing a real flair for hospitality! You will champion the activation of spaces including unique experiences and the creation of real ‘champagne moments’ for our guests.

 In this role, you will:

• Be an ambassador of the guest experience, focused on curation and bringing concepts to life.
• Oversee all hotel operations, ensuring high service and guest satisfaction standards.
• Lead, mentor, and manage staff across all departments. You will be a true engager of people!
• Develop and implement strategies to enhance revenue, occupancy, and guest satisfaction by leveraging existing platforms across Journey Beyond.
• Be numbers-savvy while operating through a guest-centric lens.
• Enhance our unique product by building relationships with guests, local businesses, and the community.

About you:

• Proven experience as a General Manager or in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills are a must!
• You will have comparative hospitality experience leading a product that is not a traditional hotel and can demonstrate the use of contemporary practices to deliver incredible guest experiences.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

We are looking for a Manager, Regulatory Reporting & Treasury to join our Finance, Reporting & Control team.

This role supports the Senior Manager, Financial Reporting & Control by overseeing the preparation, submission, and accuracy of all regulatory financial reporting across Cuscal. This is a highly visible role in the business and will be responsible for maintaining an effective and robust risk and control culture around Finance’s regulatory and treasury functions. The responsibilities in this role sit across four key areas: 

1) Regulatory Reporting 

• Oversight of the preparation and submission of Group Finance’s APR regulatory reports in accordance with Cuscal’s requirements as an ADI;  

• Responsibility for preparation of internal reporting to support management in assessing the regulatory impact of decision making (e.g. ALCO committee reporting, Board committee papers specific to Prudential requirements); 

• Balance Sheet Management and forecasting as it relates to Regulatory Capital ratios; 

• Monitor changes in regulatory requirements and assess their impact on the bank’s reporting framework and practices; 

• Collaborate with finance, risk management, and compliance teams to gather and validate data necessary for reporting;  

• Develop and implement policies and procedures to enhance the regulatory reporting process and ensure compliance with all relevant regulations; 

• Support the Financial Controller in the delivery of the Group Internal Capital Adequacy Assessment Plan (ICAAP) Summary Statement;  

• Identification, measuring and monitoring of limits under Prudential Standards (e.g. APS 110/111 Capital, APS 221/222 exposures); 

2) Financial Analysis 

• Provide analysis to the Finance and Risk teams on regulatory impacts of business decisions;  

• Conduct detailed analyses of regulatory reports to identify trends, variances, and areas for improvement 

3) Financial Control & Treasury 

• Review of daily Treasury control functions (P&L and Balance Sheet reviews, and reconciliations);   

• Production of monthly, half year and year end Board and Board Audit Committee reporting, as it relates to the Regulatory Reporting and Treasury function; 

4) Audit 

• Support audits (APS 310 and Financial/Year-end) and regulatory reviews by providing necessary documentation and explanations;  

• Support the Financial Controller in any APS 310 issues management & resolution; 

Minor Hotels is excited to announce a newly created opportunity for a Senior Central Systems Manager to join our dynamic IT team in Maroochydore. This pivotal role offers the chance to make a significant impact by driving efficient process management, identifying opportunities for improvement, and ensuring the prompt resolution of challenges across key projects undertaken by Minor Hotels ANZ.

This position is perfect for a proactive professional looking to shape and enhance systems that support our operations on a national scale, all while contributing to the growth and success of a global leader in the hospitality industry.

Key Responsibilities Include:

• Advise in the configuration and optimisation of Oracle OPERA Cloud, Oracle OPERA Reservation System (ORS/OCIS), and Opera Web Service (OWS).
• Ensure seamless integration of Property Management Systems with commercial and operational processes.
• Identify and implement opportunities to improve existing processes, driving efficiency and innovation across IT and operational workflows.
• Leverage data insights to recommend enhancements to support strategic objectives.
• Collaborate with directors, executives, and managers to understand business needs and deliver system solutions aligned with organisational goals.
• Apply in-depth knowledge of Hotel Operations and the Management Letting Rights business in Australia to align systems with operational requirements.
• Manage IT-related projects to completion, meeting scope, time, and quality benchmarks.
• Stay updated on global distribution systems and commercial processes, ensuring alignment with international best practices.

Approved Sponsor: Oaks Hotels & Resorts Suites

Salary: $90,000 - $100,000 (excluding superannuation)

Expected hours: 38 hours per week

Location: Minor Hotels Corporate Office. Level 6, 26 Duporth Ave, Maroochydore QLD 4558

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

About this opportunity

The National Technical Manager forms part of the VPS operations team reporting to the national operations manager and supporting all sites in Australia as well as on request support for the sites in New Zealand.

Your key responsibilities will be to:

• Being the subject matter expert on maintenance processes.
• Being the expert on the MEX maintenance system.
• Monitoring and reporting on maintenance KPIs and taking action when KPIs are off track.
• Working with the sites to continually review and improve the maintenance schedule.
• Identification and optimisation of critical and non-critical spare parts for the VPS operations.
• Ensuring site stocktakes of spare parts are done on time and accurately.
• Ensure all sites spare parts are properly laid out with excellent 5S and control to a standard process.
• Management of the central spare parts including the shipping of critical parts to sites when needed, the re-order of these parts and charging to the relevant sites
• Training of site managers, supervisors and technicians
• Arranging all OEM regular service visits, including post-visit reviews and closing out of the actions arising.
• Supporting the sites with technical advice or coordination when they need help.  This includes outside of normal work hours.  
• Owner of the plant SCADA and PLC systems, developing expertise and optimising the use and performance of the system.

Your skills and experience

To be successful in this role, you’ll have:

• Experience in FMCG manufacturing environment in maintenance or line management.
• Strong numerical capability.
• Strong interpersonal skills and empathy to influence across the stakeholder group.
• Strong maintenance and engineering capability
• Strong on IT systems, in particular Excel and MEX (MEX can be learned on the job). 
• The ability to think logically and laterally will be supported with the VPS Operational Excellence problem solving process to get to solutions and implement them
• Focusing on facts and data is essential, as is working with others to find solutions.

The Position:

We are currently seeking a Service Manager to join our team in Bunbury, Busselton or Australind.  In this role, you will be responsible for the delivery and profitability of Workforce Australia contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of Workforce Australia consultants within your designated area, as well as all relevant KPI measures.

Key Responsibilities: 

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
• Establish and communicate clear direction for the effective operations of all locations / Regions, set objectives and priorities, promote effective teamwork and innovative solutions.
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods.
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance.
• Ensure placement rates are achieved across all locations / Regions in line with approved Workforce Australia budget.
• Liaise with local community providers to build relationships to achieve direct registration pathways, and represent atWork at public forums and on various committees as required.

• Flexible (with up to 20% remote working flexibility)
• Direct leadership of one position and indirect leadership of the internal well-being and injury management networks

As the Care and Well-being Manager, you will lead the strategic oversight, development, and implementation of well-being, mental health, and injury management programs across Bosch Australia/NZ. You will ensure compliance with all relevant legislation, including self-insurance requirements, while fostering a culture of care and continuous improvement. This role offers the opportunity to make a meaningful impact while working collaboratively with internal and external stakeholders.

You are a compassionate and strategic leader with a passion for employee well-being and mental health. You bring expertise in workers’ compensation, injury management, and compliance, coupled with excellent stakeholder engagement and communication skills. Your ability to design and deliver impactful programs, coupled with a focus on continuous improvement, will ensure success in this role.

Key Responsibilities:

Strategic Oversight and Compliance:

• Develop, implement, and oversee national strategies for workers' compensation, injury management, well-being, and mental health.
• Ensure alignment with organisational goals and compliance with all relevant legislation, including self-insurance requirements.

Program Development and Implementation:

• Design and roll out proactive well-being, injury prevention, and mental health initiatives.
• Integrate industry best practices and data-driven insights into programs that foster a safe and supportive work environment.

Claims and Injury Management:

• Lead the management of workers' compensation claims and injury recovery processes.
• Ensure timely, fair, and effective case management to support return-to-work outcomes and minimise organisational risk.

Stakeholder Engagement and Training:

• Collaborate with internal and external stakeholders to create a culture of awareness and promotion for well-being and mental health.
• Provide training and resources for leaders and employees on topics such as mental health awareness and injury management processes.

Reporting and Continuous Improvement:

• Monitor, analyse, and report on key metrics and trends in workers' compensation, injury management, and employee well-being.
• Use insights to drive continuous improvement and influence senior leadership decision-making.

Additional Responsibilities:

• Manage workers’ compensation self-insurance licensing (Victorian experience preferred).
• Oversee national workers’ compensation policies and practices.
• Lead early intervention, injury management, and return-to-work practices.
• Liaise with medical providers for work and non-work-related employee matters.
• Develop and execute proactive well-being programs (desirable).
• Directly manage one position and provide indirect leadership to the internal well-being and injury management networks.

We’re seeking a full-time Operations Manager in Notting Hill, VIC, to lead our Business Assurance Certification team. Take charge of operational planning, ensuring audits are delivered safely, efficiently, and in compliance with accreditation standards, while achieving key company objectives.

In this role, your responsibilities will include but are not limited to:

• Manage auditors and accreditations ensuring minimal conditions at audit.
• Ensure all leading indicator and Global KPI targets are achieved monthly.
• Manage incidents, ensure team compliance to HSE requirements.
• In conjunction with the Business Manager, create a growth strategy for identification of markets and development of future programs to support growth. 
• Work with the Compliance and Certification team to ensure JASANZ compliance for all accredited programs/auditors.
• Ensure optimum productivity and utilisation for audits.
• Manage an appropriate mix of FTE vs Subcontractor audit pool.
• Manage and maintain a skills and training matrix for all FTE audits to support the business audit programs.
• Manage costs and P&L with Business Manager.
• Compile and consolidate month end results.
• Identify ways to integrate or cross utilisation of services.
• Customer interaction and provision of an escalation point.
• Contribute to regular sector/global/regional meetings, teleconferences, etc., to foster clear and supportive lines of communication.

We are looking for an experienced Assistant Restaurant Manager to join our Berrinba Team!! 

As an Assistant Restaurant Manager you will work alongside the Restaurant Manager to ensure the smooth running of the store and its employees.

The Job involves:

• Opening and closing the store
• Supervising and management employees including juniors
• Training and Development of all staff to achieve outstanding results
• Conducting performance evaluations
• Trialing and training new employees
• Monitoring store performance and meeting KPI's
• Rostering, inventory, ordering and reporting
• Handling customer complaints and concerns
• Running a drive-thru service
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

• Create group masters and update group information as it is received eg. rooming list, arrival, meals, follow up on information if not received.
• Liaise with other departments to ensure group requirements and special requests are actioned.
• Ensure the standard group contract/confirmations are sent for ad hoc groups contains the booking conditions (deposits, final numbers, room list requirements etc)
• Use a standardised report used to advise other hotel departments of the groups details/requirements (Kitchen, Restaurant, Porters, Housekeeping).
• Weekly reporting of groups “on the books” and identifying key demand periods and low demand periods.
• Track group bookings for wash, materialisation and turn ways.
• Ensure follow up for final numbers, deposits and rooming lists.
• Have sound knowledge of Accor specified yield management practices and attend /
• Communication with DOS and Sales department to forward all possible leads and feedback from inbound and corporate markets.
• Communication between Front Office and Reservations Office open and reciprocal.
• Develop and supervise new leads, qualify prospective leads as to profitability.
• Alert management to any potential concerns to enable prompt attention.
• Ensure completion of daily duties, eg. Correspondence, filing, reports, etc.
• Use of Opera to accurately record all activities, contacts, etc.
• Develop and maintain effective relationships with conference clients, PCO’s, hotel suppliers and other hotels.
• Check master account billing to ensure correct changes.
• Any other duties assigned by your manager.
• Ensure that any payment issues are brought to the attention of the Reservations Manager and Financial Controller.
• Ensure the prompt and accurate processing of commissions.
• Promote up selling and add selling within the team.
• Manage no show bookings in accordance with the hotel cancellation policy
• Ensure all outward correspondence complies with the company procedures and any unusual correspondence is authorised by the Reservations Supervisor and/or Manager.
• Liaise with Conference and Catering to ensure contractual agreement is uniform in both F&B and rooms.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge.

Having raving fans has been and will always be one of the most critical competitive advantages we have. The Customer Success Manager will be an individual contributor on a high-performing team that is redefining the client-vendor relationship with our enterprise accounts. We aim to win the hearts and trust of each and every SmartRecruiters user through a truly unique engagement model fundamentally designed to drive Hiring Success.

What you’ll deliver: 

• Working as part of a team within the GTM organisation supporting each other to achieve joint revenue targets on all assigned customers

• Assume overall responsibility for product adoption and utilization, preparing and educating customers on leveraging new features and releases.  

• Support the customer on release readiness by identifying opportunities for customers to take advantage of product innovations to increase value and impact over time 

• Partner with customers to define desired business outcomes and develop success plans, focusing on maximizing value realization from our solutions and services to deliver measurable ROI

• Build strong relationships with customer stakeholders at all levels, and deliver compelling Value Reviews that drive confidence and successful partnership

• Provide recommendations for best practices and look for potential solutions alongside other functional experts within SmartRecruiters. Connecting customers to available resources and where appropriate, other customers

• Prepare the customers for the contract renewal process by identifying value delivered and managing any risk or Red Account Objects. 

• Supporting the Account Manger to bring the renewal to a successful conclusion 

• Identify opportunities for account growth through upsell and cross sell and manage all opportunities to the Account Manager qualification stage

• Attend regular ongoing training both reactively and proactively to become a solution expert

• Use insight available to conduct consistent customer health checks to ensure solution adoption, optimization, satisfaction and engagement. Take action and provide recommendations to drive improvements when risk is identified

• Identify any potential risk to revenue loss or renewal by raising and managing Red Account Objects together with Account Managers and other internal functions to remediate and ensure revenue retention

• Build advocacy within the given book of business to increase the number of referenceable customers, identify case studies and other content which can be used to increase growth opportunities

• Contribute to adoption, best practice content and events held by the Community & Education team to increase the opportunities for self service education, including hosting best practice sessions for customers

• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

• Collaborate closely with other internal functions to facilitate connections between them and the customer to assist in achieving desired outcomes whilst managing customer expectations on resources, timelines and responses from other functions.

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss NRMA's available policies and offers. 
• On call exploration of the customers services, making sure that we have as much information as possible to provide the most relevant and tailored solutions.
• Offer General insurance products - Motor, Home and CTP insurance as well as NRMA Roadside Assistance (On behalf of NRMA)
• Use effective communication skills to build rapport and provide engaging customer experiences, whilst also objection handling and providing customers a solution to their enquiry.
• Be flexible with hours to ensure we're available when our customers need us. 

Why You'll Love Working with Us