Reporting to the Practice Delivery Manager Project Management, the Senior Project Manager is responsible for working with Project stakeholders to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. This role will lead the office transformation and relocation project for our Sydney office, requiring monitoring and regular reporting on progress in line with Rest’s project delivery and governance frameworks.

Key Accountabilities/Responsibilities

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring project requirements are met effectively/efficiently and problems are managed and escalated when required.

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.
• Build capability across Rest on methods, techniques, and approaches to project management

We are looking to hire a Senior Account Manager to work on one of our biggest clients.

There’s international travel, big names, career defining projects and global scale. The opportunity represents a lot of what’s great about advertising, but inherently it means that we’re looking for a very specific type of person. Someone who loves a challenge, is eager to learn and thrives in a fast paced and dynamic environment.

“It’s an account where the intangibles really shine. If you’re a stickler for problem solving and love teamwork this is the position for you. It is definitely a milestone role in your career.” - Kelvin Chan, Senior Account Director and Hiring Manager

The Senior Account Manager is a highly motivated self-starter who can lead, but can also throw themselves into any project and do what needs to get done. The role requires an ownership mindset and a strong sense of responsibility across any task small or large.

Ideally they have an interest in gaming (not mandatory) from a personal or professional perspective. It’s important that the individual is comfortable expressing themselves in a team dynamic and able to share their passions and interests while being open and accepting of everyone else’s. We spend a lot of time together, so knowing what makes you tick is BIG for us.

At We Are Social we truly believe we create Ideas Worth Talking About (IDWTA); this role is central in making sure we deliver to that by ensuring that they set the team up for success. This is not done alone. This role will work alongside a talented and high performance Client Service team, along with Strategy, Editorial, Creative and Production. Together we truly shape the role social media plays in advertising with clients.

Key responsibilities

• Project and resource management
• Strong project management skills inc. timings, WIPs, agendas
• Experience in managing budgets inc. estimating, forecasting, billing etc
• Makes accurate resourcing requests based on project scope
• Communicates clearly and efficiently with clients and internal colleagues
• Is able to pivot and move forward in the face of changing priorities, client or internal
• Relationship management
• Builds trust with key client contacts by treating every task with care and professionalism
• A true collaborator who earns the respect and trust of their peers and client team
• A positive force within the agency as a key contributor and participator in agency and individual team culture
• Always communicates in an open and honest way and acts with integrity
• Creative and strategic contribution
• Translates client tasks into clear and concise briefs to set the Editorial and Creative team up for success
• Actively contributes to the creative process and builds on ideas, and is an evangelist about delivering ideas worth talking about
• Articulates a point of view on all things social, and finds solutions by collaborating with Strategy, Editorial, Creative and Production teams
• Provides clear, concise feedback and debriefs to keep teams on track
• Reporting
• Develop concise, insightful and learning-oriented reports that inform future actions
• Influencer Management
• Identify, recruit, negotiate, brief and oversee influencers across multiple projects
• Manage individual influencers according to their briefs, ensuring quality control, adequate review processes and optimal outputs

Your skills and experience

• You have 3-4 years of experience working in an agency
• You are solutions-oriented and can apply fluidity and structure to your role
• You enable and set the team up to succeed
• You have a passion for social-first content, and stay abreast of trends and key activity in the social media landscape
• You are familiar with influencer marketing and how brands should leverage them across all stages of the funnel
• You are willing to travel abroad frequently
• Passion and/or experience working in gaming is favorable
• You are expecting an annual remuneration between $85,000 - $95,000 inclusive of Superannuation
• You are currently based in Sydney

About We Are Social

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

Interested?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact us at [email protected]. In the interview process you will meet Kelvin Chan (Senior Account Director and manager of this position), Kelly Spence (Client Service Director) and colleagues from the Client Services team.

Team Summary

The Consumer Solutions team are responsible for managing and optimizing Credit, Debit and Prepaid portfolios in Australia, New Zealand and the South Pacific. We are looking for someone to work closely with Visa’s portfolios including banks, credit unions and fintech clients to ensure they achieve market leading growth and have the best products in market.

What a Senior Manager, Consumer Solutions - Debit, AUNZSP does at Visa

This role is a member of Visa’s Consumer Solutions team reporting to the Director, Debit and Prepaid Products. This team is focused on maintaining strong relationships with our key clients across Australia and New Zealand, developing an intimate understanding of their business objectives, and providing thought provoking insights into the performance of their portfolios to help inspire and drive opportunity. Your strong initiative and critical thinking, your analytical and communication skills combined with an understanding of payments will ensure that Visa is best positioned to help our clients optimize and grow revenue. This role typically suits an ambitious professional in the banking or technology industry that is looking to expand both their experience and capabilities having come from a Product, Analytics or Consulting backdrop.

Key Responsibilities

• Building strong relationships with key clients to both understand and help them drive their business.
• Representing Visa at client forums with varying levels of stakeholders (from Executives to Product Managers)
• Leading benchmarking activity across Visa issuers, including synthesizing results and identifying opportunities for clients to enhance and optimize their portfolios.
• Lead portfolio insights for the client’s product teams through use of research and Visa analytical tools to make proactive recommendations to clients.
• Lead product reporting, tool kits and comprehensive case studies demonstrating Visa best practices to leverage for clients.
• Deliver product changes to market in a timely manner, leading local Visa product development and delivery through rules and waiver processes.
• Work closely with local and regional colleagues to evolve the overall product and portfolio optimization strategy, as well as provide an understanding of the AUNZSP market context.
• Proactively identify and develop new business opportunities with regards to Value Added Services offered by Visa.

Projects you will be a part of

• Provide data analysis support for key client engagements, business decision making, market updates and strategy development.
• Developing new set-plays to guide clients through the portfolio optimisation process.
• Supporting Strategic Priorities relating to the growth of Visa’s consumer portfolios.