Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students! Join our HQ as an onboarding + Growth Assistant to support franchise partners!

ROLE

• Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
• Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
• Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
• Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
• Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
• Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
• Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
• Feedback: Provide feedback to HQ on ways to improve business operations and systems
• Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent=

WHO IS THIS FOR

• Someone who lives in Sydney with experience in franchise and business coaching.
• Someone who has a car and licence to travel to multiple sites across Sydney.
• Open to university students studying Business, Management, or related degree.

Include your resume and relevant experience.

APPLY NOW
If you are passionate about business and have the skills to successfully onboard and support our new franchise partners, we encourage you to apply for the Onboarding Manager position at Success Tutoring. Join us in our mission to make a positive impact on students' lives through quality tutoring services. Apply today!

• Drivers License.

• Free Drinks & Snacks.

• Assist with responding and attending general queries from the team and supporting in administrative tasks
• Prepare and analysis of data for reporting purposes, including regular data audits
• Run checks around end of month invoicing and reporting.
• Timesheet collation and verification.
• Training in the business systems used on a regular basis
• Ensure the team are compliant in the various areas of business management systems within the set deadlines
• Document formatting
• Diary management
• Monitor group email as required
• Expense claim preparation/submission
• Event management for quarterly team events
• Sit at reception and make sure all meeting rooms are functional

Inspiring and engaging. As an Assistant Manager, you will show your leadership and interpersonal strengths to maximize the rooms operations, and ensure an exceptional guest journey.

What you will be doing:

• Lead and manage all aspects of the front office department and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• The Assistant Manager in the absence of the Front Office Manager and or General Manager is responsible for the day to day operations of the hotel across all departments
• Drive loyalty sign ups in line with Accor Hotels regional targets, Hotel specific targets and associated initiatives
• Taking initiative to ensure that interactions with our guests are positive and productive
• Providing guidance, supporting training and leading the Front Office team
• Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
• Assisting other areas of the hotel during peak times when needed
• Being responsible for the health and safety of all patrons, guests and staff members
• implementing supporting agreed upon Revenue Management strategies and practices

Vet.CT is seeking a dynamic and experienced Regional Sales & Client Success Manager to join our sales and client success team. This role will be pivotal in driving our sales strategy, fostering client relationships, and ensuring client satisfaction across the APAC region.

The successful candidate will be responsible for managing the full sales cycle from identifying new business opportunities to contract negotiations, as well as implementing strategies to retain and grow relationships with our existing client base. This includes working closely with key stakeholders to understand their needs and ensuring they receive the highest level of service and support.

This role requires frequent travel within the APAC region to meet clients, attend conferences, and represent Vet.CT effectively. You will collaborate with cross-functional teams to achieve business objectives and contribute to the overall success of Vet.CT.

Key Responsibilities

Sales and Business Development:

• Actively generate and close new business opportunities by engaging with prospective clients and following up on marketing-qualified leads.
• Develop tailored solutions to meet client needs by showcasing the value of VET.CT’s product portfolio.
• Represent VET.CT at key conferences, client meetings, and industry events to expand market presence and strengthen relationships.

Client Onboarding and Training:

• Guide new clients through the onboarding process, ensuring a seamless transition and positive first experience with VET.CT.
• Deliver comprehensive training to clients on VET.CT’s services and technology, enabling their teams to maximize product value.

Account Management and Client Success:

• Serve as the primary point of contact for a portfolio of clients, providing proactive support and regular updates on products, pricing, and service enhancements.
• Maintain regular communication to foster strong client relationships, ensuring their satisfaction and loyalty to VET.CT.
• Identify opportunities for upselling and cross-selling additional VET.CT services to meet evolving client needs.

Retention and Risk Management:

• Monitor client engagement and satisfaction to identify potential risks or issues, implementing proactive solutions to ensure retention.
• Collaborate with clients on contract renewals, pricing adjustments, and service improvements to maintain long-term partnerships.

Team Collaboration:

• Work closely with the global Sales and Client Success team to align strategies and share best practices.
• Partner with the North American sales team to deliver a seamless client experience and contribute to regional growth initiatives.

Travel and Client Engagement:

• Travel as needed to meet with key clients, attend conferences, and support business development efforts.

Skills Required

• A results-driven professional with a strong background in veterinary medicine, proven experience in sales, and expertise in client relationship management. Prior experience within the veterinary industry is essential.
• Outstanding relationship-building skills, with the ability to effectively engage with busy veterinarians, tailoring interactions to meet the unique needs of each client
• Persuasive and client-focused, with a strong ability to negotiate while prioritizing the client’s best interests. At VET.CT, we value long-term success over a 'sales at all costs' approach, emphasizing solutions that truly benefit the client.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
• Proactive and organised, with a proven ability to manage multiple accounts and priorities simultaneously.
• Comfortable working both independently and collaboratively within a global team.
• Willingness to travel within the region as required to meet client and business needs.
• Ideally located in North America, with the ability to work effectively in a remote environment and maintain a high level of productivity and communication.

• 20 days holiday plus public holidays
• Superannuations pension plan
• Employee Assistance Programme
• Company Shares Scheme

Inclusion and Diversity

Vet.CT is an equal opportunities employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any characteristic protected by law.

It’s in our DNA to move

Curiosity and drive to change quickly is in our DNA. An adventure in growth and transformation which is a legacy from our founders, makes DOF one of the most exciting places to work. DOF has transformed several times through our history, not for the sake of our image, but to move towards a sustainable future. From fishing to traditional offshore energy and now to offshore renewables. We see moving our experience and competence into new tech, fuels, and fields as part of our everyday work.

The Company’s size and solidity creates a safe space to play with ideas, trying always, engineering solutions, and learning from different people. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities, which offer exciting activities and plenty of opportunity to grow.

Join us as our new Crewing Assistant

We are looking for another member to join our international Crewing Team. The Crewing Team is accountable for resourcing and scheduling our offshore personnel across the Asia Pacific region, including our Diving, ROV, Survey & Inspection, Deck, Marine and Supervisory personnel. As a Crewing Assistant, you will support the Crewing Coordinators with human logistics, including but not limited to assisting with visa applications, personnel manning levels and schedules, record management, onboarding, preparing employment documentation for review, and maintaining compliance reports.

Our team achieves outstanding results for our external and internal stakeholders through the team's friendly, professional, resourceful and solution driven attitudes. Your mindset and flexible approach to work will naturally support and align with this.

• Proven experience in a similar position.
• The ability to communicate clearly with internal and external stakeholders.
• High level of attention to detail, and organisational skills.
• Advanced computer skills, including MS Office Suite and the ability to navigate complex databases.
• Continuous improvement, and solution focused mindset.
• Exceptional administration skills.
• Identify yourself with our core values: Respect - Integrity - Teamwork - Excellence - And above all we are Safe

Reporting to the Crewing Team Leader.

Who we are

At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of around 3,800 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. More than 40 years in the offshore business, has g group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The company’s main operation centers and business units are located in Norway, UK, USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia.

Our Values video

Our office is based at Perth CBD, Western Australia.

Shortlisting will commence immediately.

DOF is an equal opportunity employer and a values-driven organisation that embraces diversity with "Respect" as one of our five DOF Values. The successful candidate will thrive in a corporate office of a global company among colleagues and stakeholders from different countries and cultures.

Is this the perfect role for you, but you don't meet every single requirement? Our culture of innovation is built on valuing the right person for the role over a perfect alignment with a job description. Not least because research tells us women and minorities are unlikely to apply if they aren't able to match all the role requirements listed. Building a diverse, inclusive, and positive workplace is important to DOF, so we say, apply for the role - it's the best way to find the right person for this or other roles and that could be you.

Our Crewing Assistants receive:

• Competitive salary package
• Flexible work options
• Great company culture and working environment.
• Support from an international and local team.

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss NRMA's available policies and offers. 
• On call exploration of the customers services, making sure that we have as much information as possible to provide the most relevant and tailored solutions.
• Offer General insurance products - Motor, Home and CTP insurance as well as NRMA Roadside Assistance (On behalf of NRMA)
• Use effective communication skills to build rapport and provide engaging customer experiences, whilst also objection handling and providing customers a solution to their enquiry.
• Be flexible with hours to ensure we're available when our customers need us. 

Why You'll Love Working with Us