Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like:

As our UX Research Lead, you will play a pivotal role in democratising research practices across the organisation, making user insights accessible and actionable for all teams.

By leading a talented UX research team and partnering closely with Product and UX, you will help drive user-centric innovation and ensure that research is integrated into every stage of product development. Your leadership will inspire cross-functional collaboration, foster a culture of learning, and champion research excellence, all while shaping our product strategy and supporting company OKRs.

As our UX Research Lead, you’ll:

• Lead, mentor, and inspire a team of UX researchers, nurturing a collaborative, inclusive, and growth-oriented culture where research is seen as a shared responsibility across the organization.
• Conduct and oversee diverse research projects, employing a balanced approach that combines rapid, lean methods with deep, high-quality insights that influence product decisions and strategy.
• Scale and optimise research operations, ensuring research processes and tools are efficient, effective, and aligned with best practices. Promote the use of user insights throughout the product lifecycle to drive actionable change.
• Build strong cross-functional relationships, working closely with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts are aligned with broader business goals and OKRs.
• Champion research excellence and advocacy, ensuring the highest quality research practices and insights are accessible to all teams. Create clear pathways for disseminating research findings across the company to inform decision-making.
• Democratise user research by coaching and empowering other teams across the organisation to adopt user research methods, tools, and best practices. Ensure all stakeholders have the knowledge and resources to conduct their own research and make user-centered decisions.
• Influence long-term goals and objectives, helping to shape a user-centric culture and ensure research is woven into the fabric of our product development process from start to finish.

What will you bring 

• Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-NH1

About Pinnacle College

Pinnacle College is a non-denominational, independent school (F-12) located in the northern suburbs of Adelaide. A distinctive feature of Pinnacle College is its diversity, it is a place where multicultural values and principles are actively supported and nurtured. Pinnacle College established its first campus at Gilles Plains in 2005, its second campus at Elizabeth East in 2010, and its third campus at Golden Grove in 2019.

About the Role

We are seeking applications from suitably qualified and experienced Maintenance Officers for a part time fixed term contract position that will be placed at our Gilles Plains campus. The successful candidate will play an important role in maintaining our school facilities, ensuring a safe and functional learning environment for our students and staff.

Essential Criteria

• Relevant qualification or trade certification.
• Experience in facilities maintenance, preferably in an educational setting.
• Strong technical skills in areas such as carpentry, plumbing, and/or basic electrical work.
• Knowledge of preventive maintenance practices.
• Ability to use various hand and power tools safely and effectively
• Excellent problem-solving and time management skills.
• Strong communication and interpersonal abilities.
• Ability to work with a variety of IT software platforms
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Location: Gilles Plains
Employment Type: Part Time,Fixed Term Contract
Full Time Equivalent (FTE): 0.6
Salary Range: $31,512.09 - $39,041.34
Applications Closing Date: 08/12/2024
Contract Start Date: 06/01/2025
Contract End Date: 19/12/2025