What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

• C level EA role support CPO
• Hybrid work enviornment - blending work from home and in office
• High performaning EA network focussed on professional development 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Ha.ve Grit. To put it simply we want our people to thrive and love the work they do.

We are looking for an EA superstar to join our high performing EA community. Providing executive support to Rest's CPO and the People & Culture Leadership team you will work closley with the Business Manager across all apsects of the P&C team. 

• Provide executive support to the CPO and the P&C LT
• Managing onboarding of new starters, building out induction programs, arranging stakeholder meetings, systems training etc.
• Acting as the first point of contact for the CPO for their team and other executive stakeholders.
• Coordinate activities that support the engagement, development and planning for P&C; such as P&C team meetings, monthly newsletters, volunteer days, activities, offsites, training, etc.
• Coordinate and attend meetings for key stakeholders with the CPO 
• Post invoices for the CPO, reconcile the CPO’s expenses and monitor budget.
• Support the ongoing communications within the team.
• Managing the CPO’s diary and manage LT annual leave.
• Assist CPO and LT with putting together/ refining presentations.
• Build presentations/dashboards that can be used to show an integrated story of the deliverables of the P&C team.
• Become a valued member of our EA Community of Practice by working with the other EAs to attend monthly meetings and participate in related activities that contribute to a high performing EA community.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like:

As our UX Research Lead, you will play a pivotal role in democratising research practices across the organisation, making user insights accessible and actionable for all teams.

By leading a talented UX research team and partnering closely with Product and UX, you will help drive user-centric innovation and ensure that research is integrated into every stage of product development. Your leadership will inspire cross-functional collaboration, foster a culture of learning, and champion research excellence, all while shaping our product strategy and supporting company OKRs.

As our UX Research Lead, you’ll:

• Lead, mentor, and inspire a team of UX researchers, nurturing a collaborative, inclusive, and growth-oriented culture where research is seen as a shared responsibility across the organization.
• Conduct and oversee diverse research projects, employing a balanced approach that combines rapid, lean methods with deep, high-quality insights that influence product decisions and strategy.
• Scale and optimise research operations, ensuring research processes and tools are efficient, effective, and aligned with best practices. Promote the use of user insights throughout the product lifecycle to drive actionable change.
• Build strong cross-functional relationships, working closely with Product Management, General Managers, and the Executive Leadership Team to ensure research efforts are aligned with broader business goals and OKRs.
• Champion research excellence and advocacy, ensuring the highest quality research practices and insights are accessible to all teams. Create clear pathways for disseminating research findings across the company to inform decision-making.
• Democratise user research by coaching and empowering other teams across the organisation to adopt user research methods, tools, and best practices. Ensure all stakeholders have the knowledge and resources to conduct their own research and make user-centered decisions.
• Influence long-term goals and objectives, helping to shape a user-centric culture and ensure research is woven into the fabric of our product development process from start to finish.

What will you bring 

• Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-NH1

As our Executive Assistant, you will be providing professional, strategic and administrative assistance and support to the Chief Financial Officer based in Sydney and the Chief Operations officer based in Brisbane. This demanding position offers a unique opportunity to contribute directly to the success of NEXTDC by providing seamless support while also driving operational excellence.  

Day to day duties will include the management of complex executives’ schedules, appointments and travel arrangements. You will be responsible for preparing strategic presentations, managing email campaigns, handling expenses and supporting the execution of events. This role requires the ability to anticipate needs, proactively solve problems and support cross-functional teams, ensuring our executives can operate at their highest level. You will be working and collaborating with a talented team of strategic Executive Assistants based across Melbourne and Brisbane that have our leadership teams support to drive our company’s growth and success.  

In addition to executive support, you will be a key figure in ensuring the smooth operation of our office environment across multiple Sydney locations (Port Macquarie, Artarmon). Your responsibilities will also include managing office supplies across our organisation, liaising with our senior leadership team, managing catering for executive meetings, guest, and customer meetings and when required, being first point of contact for any office-related needs, ensuring a welcoming and efficient workspace.  

This is an initial 12 month Fixed Term maternity cover! 

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.

About this opportunity

The Assistant Leading Hand is responsible for assisting their shift Leading Hand to oversee all activities and persons within the production hall. Directly reporting to their shift Leading Hand, working closely with and accountable to the site Quality Officer.

Your key responsibilities will be to:

• Assigning and coordinating the tasks for their shift production team
• Machine operation; ensure machines operate efficiently and produce conforming product.
• Conducting product testing and making the necessary process adjustments of the machine whentesting indicates that it is required.
• Conduct all operations in such a manner as to comply with WHS requirements
• Conduct all operations which comply with Food Safety requirements
• Conduct all operations in such a manner as to comply with Quality Standards.
• Assist with overseeing the production hall operations.
• Promote a safe work environment and adhere to the company safety obligations in accordance with WHS legislation.
• Adhere to the company environmental obligations in accordance with environmental legislation.
• Efficiently operate all scheduled production lines and attend to faulty machinery immediately.
• Provide technical assistance and support to their shift Leading Hand.
• Coordinate production team activities and assignments.
• Ensure the production schedule provided is followed to meet production targets.
• Monitor quality control.
• Drive housekeeping.
• Acting shift Leading Hand in their absence.

Your skills and experience

As an experienced Machine Operator, you will be self-motivated with a strong work ethic and pay excellent attention to detail.

To be successful in this role, you’ll have:

• Previous machine operation experience (Blow moulding experience preferred though not essential)
• Mechanical aptitude
• Capable of troubleshooting and resolving problems at the root cause and the ability to make minor machine adjustments to address efficiency and product non-conformances with the use of small hand tools
• Strong focus on safety and able to apply methodologies to improve processes
• A commitment to quality
• Results driven
• Good written & verbal communication skills
• Solid understanding of HACCP & GMP
• Reliable, punctual, and available to work weekends
• Hold a current NSW forklift licence or be willing to obtain one