If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

We are on the lookout for an ambitious and driven product manager to join a growing team.

Product managers are the CEO of the product they manage, leading teams of engineers, data scientists, growth hackers, designers (and other roles). They are responsible for every aspect of the product including user research, UX/UI design, engineering, quality, data analytics, marketing, and growth.

About Us:

Twelve-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted with more than 69 million users who have posted 23 million jobs. We work with everyone from consumers to NASA in over 2,000 areas as diverse as website development, marketing, copywriting, astrophysics, aerospace engineering and manufacturing.

Freelancer owns Escrow.com, the world’s largest online escrow company with over US$6 billion in transactions secured, powering the sale of jet parts to oil wells. Freelancer also owns Loadshift, a marketplace with more freight on a typical day than the distance from the earth to the moon, with over 550 million kilometres posted since inception.

This won't be your typical cog-in-the-machine type of job. If you're a high achiever with talent, looking for something more than a boring job in corporate, want to work with the best and brightest and don't need to be handheld, this is the job for you.

If you join a mega-cap technology company as the 10,000th hire you might struggle to figure out the impact you are making. If you join a startup, you might get to work on the latest fad, but likely have few mentors to learn from, work on toy problems and never change the world.

At Freelancer you’ll get to work on a highly diverse, global set of internet-scale challenges where you will make a meaningful difference with real responsibility, while rapidly building your skills. We run a meritocracy - we actively promote from within.

You’ll also change lives- our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.

Requirements

• Experience leading product discovery, creating product vision, and contributing to the overall product strategy & roadmap in support of company wide goals and objectives
• Proven experience managing a high performing team in a software product (preferably web-based)
• Experience designing simple and intuitive user interfaces - ability to create high quality wireframes and mockups
• Clear and demonstrated ability to grow and market a product
• Solid technical background with understanding and/or hands-on experience in software development and web technologies, including modern web architecture
• Ability to process and analyse complex data sets, and interpret them to make business decisions (ideally using SQL)
• Experience conducting formal and informal customer interviews, deriving qualitative insights
• Preferably have a technical degree (computer science, engineering, math, science, etc.) or equivalent experience

Bonus points if you have experience with any of the following (let us know!):

• Gathering requirements and scalably building products in collaboration with large enterprise customers
• Working closely with logistics or operations
• Implementing a content marketing strategy, SEO, paid search
• Overseeing A/B testing experimentation

Benefits

• A meritocratic culture with the ability to take ownership and fast track your career.
• Weekly Town Halls with the all important Q&A session with the CEO (you really can ask him anything)!
• Friday lunches - We finish each week with a catered lunch. Every Friday we offer a different cuisine from local restaurants.
• Fully stocked kitchens + yes we do have beer taps (and a bar with a killer view!)
• Hack-a-thons - Get hacking and programming in this quarterly company-wide where teams create solutions to existing problems and win prizes. The 2-day event is filled with games, events, shows, food and more.
• Fun events (we once built a soccer stadium in the office with two tonnes of turf).
• Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals.

Just when you thought it couldn’t get any better:

• Change lives every day – Everything we do as part of our jobs contribute to improving the lives of our users on a global scale. Our mission is to provide one billion jobs. Not many companies actually make a difference like Freelancer does in providing opportunity and income to people all around the world.
• Fast-track your career - We boast a meritocratic culture, renowned for hiring into senior roles from within and producing many business and product leaders in the technology industry.

Responsibilities

• Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
• Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
• Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
• Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
• Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
• Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
• Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
• Lead one or more special projects to enhance Customer Success goals and processes
• Participate in cross-functional reviews of product lines
• Train and mentor on-demand talent
• Other duties as assigned

Achievements/ Goals

• Complete Onboarding process (90 Days)
• Assume responsibilities of management of customer portfolio
• Complete renewal process for portfolio
• Engage customer in COR and regular communication cadence
• Participate in cross functional meetings.

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives