Our client’s success is our success. And you make it happen! 

At Cuscal, you’ll find a strong, successful company that’s reimagining the future and our Group Risk and Compliance team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50. 

We are looking for a Governance and Regulatory Affairs Lead.  

The Governance and Regulatory Affairs Lead will actively drive robust governance to enable the Risk Management Framework and Strategy (RMFS) and manage industry body and regulatory engagements in accordance with internal protocols. 

This is a highly visible role in the business and will be responsible for the delivery of core enablers including governance, risk culture, and industry body and regulatory engagements. The responsibilities of the role include:  

• Developing and implementing the Regulator Engagement Policy and regulator engagement strategy, applying strong practices for regulatory and industry liaison to foster positive government and industry relations and relationships.   

• Applying the emerging risk management framework including internal and external environmental scanning and coordinate risk management activities to enable effective management of emerging risks. 

• Build and lead internal community to facilitate consultation, feedback and knowledge sharing on matters relating to policy setting and reviews, regulatory change and emerging risks.  

• Interacting with regulators and industry bodies and ensuring all interactions meet policy standards with accurate and timely record keeping.  

• Escalating material and high risk regulator interactions via the appropriate governance channels.  

• Leading the regulatory change protocol to ensure adequate identification, assessment and management of industry and regulatory changes and trends. 

• Producing quality, concise and accurate risk and compliance reporting using risk data and insights to management, committees and the Board.  

• Providing input to assessment on regulatory matters including breaches and attestations and preparing timely reporting and notification to relevant industry bodies and/or regulators. 

• Assisting with the review and completion of FAR reasonable step assessments and co-ordinating regulatory notifications, as appropriate.  

• Providing effective challenge as part of participation in the decision-making process, ensuring that material decisions are risk based, and risk frameworks support effective decision making. 

• Actively participating and supporting the planning and delivery of risk initiatives and transformations. 

About You 
To be successful in this position you will have the following skills and experience: 

• Relevant Tertiary qualification in a related discipline (e.g. law, finance, business, audit)    

• Demonstrated experience in compliance management within the finance and banking industry. 

• Demonstrated experience in governance and risk management roles, in the financial services sector, and a sound knowledge of APRA prudential standards.  

• Experience with engagement with external parties, regulators and industry forums. 

• Demonstrated experience in risk governance and risk reporting.  

• Ability to work with a high degree of autonomy and be able to demonstrate sound judgment. 

• Strong inter-personal and communication skills with the ability to build effective relationships. 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

About Us

At Spacetalk, we're redefining family technology and safety through innovative digital solutions. As we transition from a hardware-led revenue model to a software-as-a-service (SaaS) platform, our mission is to deliver seamless experiences that connect families at every stage of life. Join us during this pivotal phase of growth and help shape our brand, enhance our customer engagement, and drive the next generation of family technology.

About the Role

We’re looking for an experienced E-Commerce Acquisition Lead to take charge of our digital campaigns during a crucial growth period over the holiday/new year period. This short-term contract will focus on executing acquisition strategies, optimising performance, and boosting online conversions (Shopify, google, meta, amazon). Collaborating closely with our marketing, product, and tech teams, you’ll ensure alignment with our business objectives while leveraging the latest trends and technologies to deliver results.

This is a hands-on role that requires immediate impact through execution, analysis, and optimisation.

What You'll Do

• Implement acquisition strategies across digital channels to drive traffic and conversions.
• Analyse data, adjust campaigns and maximise ROI with a test-and-learn approach.
• Develop SEO strategies and use platforms like Amazon, Meta, and Shopify to drive customer acquisition and sales across our key channels
• Allocate resources effectively to deliver maximum impact within a defined budget.
• Work closely with cross-functional teams to ensure seamless alignment of goals and opportunities.
• Conduct experiments to refine the customer journey and improve conversion rates.
• Stay ahead of e-commerce trends to implement innovative, competitive strategies.
  

We’re looking for a contractor with a proven track record in e-commerce and digital acquisition who can hit the ground running. You thrive in fast-paced environments, have a strong analytical mindset, and are ready to roll up your sleeves to deliver results.

What You’ll Bring:

• 5+ years in e-commerce marketing or digital acquisition, with a strong focus on campaign execution.
• Experience operating Shopify e-commerce platform.
• Experience managing meta and google ads is also preferred media channel experience
• Proficiency in tools like Google Analytics, SEMrush, and digital marketing platforms.
• Experience with SEO best practices and CRM tools.
• A data-driven, creative approach to customer acquisition.
• Strong communication and collaboration skills to work across teams.

• Flexible working environment with a hybrid model of remote work and office presence.

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth.
• Career opportunities as Spacetalk continues to scale internationally
• Competetive day rate.

This short-term opportunity allows you to make a meaningful impact by driving key e-commerce initiatives. You’ll work with a dynamic team, leverage cutting-edge tools, and contribute to Spacetalk’s vision of delivering smarter safety solutions for families.