Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

As Technical Lead, you will primarily be responsible for improving the effectiveness and efficiency of the usage of IT systems. You will contribute to conversations and decisions around the most effective platform for operations and will report to the Team Leader.

**To be eligible for this position you will need to hold Australian Citizenship or Permanent Residency.**

What you’ll bring

Extensive knowledge of and experience with Active Directory relating to:

• Management and best practices
• Security
• Troubleshooting
• Architecture
• Backup and disaster recovery
• Compliance to auditing requirements such as ISO standards, Essential 8

Additionally, extensive knowledge of and experience with managing the below is desired:

Domain Name Services (DNS)

Active Directory Federation Services (ADFS)

Network Policy Server (NPS)

Public Key Infrastructure (PKI) and certificate management

Utilising PowerShell for automation
Responsibilities

• Provide specialised skills and services to maximise platform use and efficiency
• Provide expert advice and guidance to business stakeholders to deliver short-term and long-term goals of Datacom
• Contribute to future planning, standards and guidelines
• Investigate available hardware and/or software and provide recommendations
• Build and maintain strong relationship with all stakeholders including third party providers and Datacom management of all levels

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities:

Achievement of the sales plan for the region

• Coach and motivate the sales team
• Responisble for commercial arrangements within the region

Responsible for building and maintaining positive professional relationships with all external stakeholders in the territory:

• Assist the sales team in maintaining relationships and gaining commitment and usage of promoted products through meeting with key customers
• Representation of the company at trade association meetings to promote product

Organisational Development:

• Clear evidence of the desired behaviours and accountabilities being driven across the team
• Regional Sales team has:
• Aligned, SMART objectives in place in a timely manner
• Quality development plans in place on the TMS system that are being actioned
• Regular coaching sessions and one to one discussions
• Drive and own the talent selection / hiring process for key roles

Act in accordance with Alcon Values and behaviours.

Education/Qualifications: Tertiary qualifications in Science or Business

Skills/Experience:

Minimum:

A minimum of 5-10 years sales experience in medical devices

Proven record of Sales success

Logical and systematic approach to achieve objectives of the role.

Strong understanding of Ophthalmic procedures, product technology

Ability to set objectives

Strong leadership experience

5+ Sales management experience

All applicants need to have full Australian work rights.

Relocation could be considered for the right candidate in Australia.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

THE ROLE

Exciting career opportunity for a technically strong Level 1 / Level 1.5 Service Desk Engineer looking to take the next step in their career as a IT Technical Support Lead to train and develop our growing team. To be successful in this role you will be someone who is passionate about delivering exceptional support to our customers whilst overseeing the day-to-day operations of our high-performing L1 Support Team. You will be an autonomous operator who takes pride in delighting our customers with your quality service, but who also inspires and can lead a team by example to a shared goal. You will oversee the day-to-day operations for the team including ticket management, technical escalations, advising on client processes & procedures and direction for the team as needed. The role will start as a full-time in-office position and after 3 months, can take one work day from home.

KEY RESPONSIBILITIES

1. Support Excellence

• Ensure customer Service Level Agreements (SLA) are met.
• Proactively communicate with clients and stakeholders within appropriate timeframes.
• Assist the team in completing technical work, resolving incidents and reducing backlogs.
• Focus on first-call resolution and ensure ticket hygiene is being maintained.
• Ensure the team is following Incident Management and Problem Management processes.
• Actively take ownership for complex tickets ensuring commercial awareness is applied.

2. Quality Assurance

• Review of team timesheets weekly ensuring billable targets are met.

• Ensure team time entries are accurate, comply with guidelines, and are submitted and approved within agreed timeframes.
• Maintain positive client feedback (CSAT).
• Identify risks and communicate clearly the impacts to relevant stakeholders.

3. Technical Leadership

• Provide mentoring, feedback and direction to the team whilst demonstrating strong technical proficiency.  
• Support the business goals and contribute towards team harmony.
• Foster trust with the team and build positive working relationships.
• Display a caring attitude that adheres to our values.
• Ensure processes and procedures are being followed by the team.

• Minimum 5 years’ professional work experience

• Minimum 5 years’ IT industry experience
• Minimum 2 years’ MSP / Cloud provider experience
• Technical Experience in:

o    Microsoft 365, User management including security and email support

o    Networking, server and VPN

o    Desktop apps and Microsoft suite

o    PC hardware; network printers and other devices

o    ITSM Tools; process and technical mindset

o    Incident Management

o    Problem Management

• HSC or Equivalent
• Must have industry certifications
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Elements of Byron is an award-winning Beach front resort, nestled on 50 acres of absolute beach front paradise in Byron Bay. The role of Recruitment Admin Resourcer will support our Talent and Culture Manager who is responsible for Recruitment, Culture and Training at the resort.

This is a full time position working 5 days Mon-Fri, 8.30am - 4.30pm.

You will be responsible for providing admin and some recruitment support to ensure that effective candidate management and communication is maintained with all applicants who are applying for roles at the resort. There is a high volume of candidate calls, email correspondence and diary management, so your ability to manage multiple tasks will see you excel.

This role would suit someone who is extremely organised, has high attention to detail, can juggle multiple tasks and prioritise, while remaining cool under pressure. It is essential that you have worked in a HR or Recruitment environment, but please be aware that this is not a stand alone recruitment role. It would suit someone junior who has an interest in developing their recruitment or HR experience.

Your responsibilities will include but are not limited to:

• Phone screening and shortlisting of candidates using our candidate management system (Workable)
• Adding new employee details to Humanforce and following up on their onboarding progress
• Monitor and respond to telephone and email queries regarding interviews or start date information
• Diary management of Talent and Culture Managers inbox and calendar
• Assisting with the coordinating of recruitment activities including scheduling interviews, performing reference checks, and managing correspondence during the recruitment process
• Schedule learning and development training sessions and update the training calendar
• Co-ordinate administration processes for probation reviews, performance development reviews, employee visas, RSA’s, Drivers Licences, and other licence renewals as required
• Other ad hoc administration assistance as required

• Previous experience in a similar HR or Recruitment support role
• An HR Qualification would be highly regarded but is not essential
• Well presented with excellent communication (written and verbal) and interpersonal skills
• Well organised with strong attention to detail
• Remain calm, patient and organised in high volume work situations
• Results oriented and ‘can do’ positive attitude
• High level administration and organizational skills
• Display a high energy level
• Intermediate to advanced skill level - Microsoft Office Suite

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Parking available on site

For more information please contact Justine Dorrell on 02 6639 1516

Data @ Open

At Open, we exist because we believe that Insurance is fundamentally an information and data business. Creating technology so that our customers can enjoy intuitive insurance experiences based on smart use of information and data is at the core of Open.

Our Data team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. Our high performing team specialise in Python, Snowflake, Airbyte and the latest AWS tools to support development.

What you'll do

We are looking for a Senior Data Engineer to be Open’s first data engineer on the ground in London and lead our expansion into the UK and Europe.

As aSenior Data Engineer, you’ll be responsible for the following:

• Evaluate data needs and objectives across the business
• Analyse and organise raw data to build data systems and pipelines
• Prepare data for prescriptive and predictive modelling by building algorithms and prototypes
• Combine raw information from different sources, data acquisition
• Develop analytical tools and programs
• Develop and maintain data systems (data warehouse, data lake etc.) and pipelines
• Monitor data pipelines ensuring performance metrics remain within acceptable limits, and continuously improving their efficiency, quality and transparency
• Develop and contribute to data pipeline documentation and guidelines
• Develop and manage external data feeds for partners in the UK
• Work closely with Product, Design, Data, and various stakeholders to deliver business and customer value each step of the way

As part of this role, we will support you to relocate to London, UK after spending your first 4-6 months with the team in Sydney preparing for Open’s launch into the UK and Europe.

This role is not just about technical expertise; it's about joining a team that's committed to transforming the insurance industry, making it simpler, more transparent, and accessible to everyone.

What you’ll bring

Ideally you will have:

• 5+ years of experience working with data
• Working experience with higher-level languages, Python and SQL. 
• Good understanding of building ETL/ELT data pipelines and data warehousing/reporting techniques
• Experience in data platform development on AWS. Data-driven, and a robust data backbone is necessary for our systems. We build on core AWS services such as EC2, S3, DynamoDB, SageMaker, StepFunctions, etc. and also on Snowflake
• Hands on experience with SQL database design
• Exposure to a wide variety of data sources beyond SQL Database, like accessing data through APIs, files, data streams etc.
• Experience in data modelling and domain-driven design
• Solid understanding of software engineering practices, design patterns and architecture paradigms and the ability to impart this knowledge onto those in your team
• Strong analytical and problem solving abilities
• Great communication skills, especially in explaining complex data problems and solutions. Also be a fantastic listener and a team player with a positive attitude
• Creativity and curiosity. Never stop learning new things and we love to be surprised with innovative solutions

Role location

This role will start in Sydney, Australia, with expectation to transition to London, UK after 4-6 months. Open will support the visa sponsorship needed for this relocation. For the successful candidate, please keep this in mind.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We are seeking a dedicated and compassionate Physiotherapist to join team located in Sydney's North Shore on a part-time basis. This role offers 16-24 hours per week, with the potential to expand to full-time in the future.

Additionally, we have a casual/contractor position available for a Community Physiotherapist to work outside the clinic as an addition to your everyday job.

Key Responsibilities:

• Provide evidence-based physiotherapy services to patients at the medical centre.
• Conduct assessments, develop treatment plans, and implement interventions.
• Work closely with other healthcare professionals to deliver holistic care.
• Maintain accurate documentation and adhere to best practice standards.
• Provide education and support to patients and their families.
• Participate in professional development activities.

• Bachelor's degree (or higher) in Physiotherapy.
• Registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Current driver's license and access to a reliable vehicle.

• Competitive remuneration package $38-$50ph
• Flexible working hours.
• Supportive team environment.
• Opportunity for professional growth and development.
• Convenient location in Sydney's North Shore.

If you are a compassionate and dedicated Physiotherapist, we would love to hear from you.

To apply, please submit your resume below or contact Anna at [email protected]

Engineering @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s development philosophy. When we do this, we’re building modern infrastructure that brings the wonder into insurance.

With a truly end-to-end approach, we build all of our own technology. Our engineering team alongside our AI and data science team aim to give customers better insurance prices. We create the insurance experience our customers deserve, not the one they expect. The team specialises in Python (Django) and Angular, and uses the latest AWS tools to support development.

What you’ll do 

We are looking for a Principal Engineer to be Open’s first engineer on the ground in London and lead our expansion into the UK and Europe.

As a Principal Engineer, you will be a member of our Technology leadership team, reporting to the GM of Technology. You will bring core technology and domain expertise to inform technical strategy and architecture vision. You will lead and drive adoption of best practices that enable technology teams to thrive. You will work closely with Product, Design, Data, and various stakeholders to deliver business and customer value each step of the way. You will grow engineers in their career, and shape the future of our technology platform and roadmap. In this role, you will:

• Design and implement solutions to complex and novel problems, including adoption of new tools, migration to new platforms, remediate critical/wide-impacting issues, and remove obsolete systems and code.
• Review code and technical designs from across technology teams, championing and establishing well-architected patterns and best practices.
• Drive continuous improvement and technical uplift initiatives for the technology organisation.
• Provide expert consultancy across the business, with a particular focus on scalable, reliable, performant, and secure cloud application solutions.
• Develop and evolve Open’s technical roadmap, documentation quality, and platform health keeping both present and future business needs in mind.
• Proactively collaborates with others to share knowledge and resolve issues.
• Identifies, gains support and ensures execution of technical direction and strategy for Open’s technology teams.
• Keep abreast of technology, security and privacy trends to lead informed evolutions of Open’s technology and architecture strategy.

As part of this role, we will support you to relocate to London, UK after spending your first 4-6 months with the team in Sydney preparing for Open’s launch into the UK and Europe.

What you’ll bring

• Deep knowledge in Python (Django), AWS Cloud infrastructure, and Docker.
• Experienced in Infrastructure as Code, CI/CD, and Git+ workflows to support code review and release of software.
• Proven experience in architectural patterns across products that contain Microservices and Message/Event Driven Architecture.
• Expert practitioner of SOLID principles, and can coach their adoption through code reviews.
• Strong experience operating distributed production systems at scale, with well-placed instrumentation and excellent debugging capabilities.
• Excellent written and verbal communication skills for both technical and non-technical audiences.
• A Bachelors/Masters degree in computer science or a related field is preferred, but not necessary.
• Experienced collaborating effectively with teams across time zones, and geographics. 

• 1+ year of experience as a people manager in a product-led company.

Role location

This role will start in Sydney, Australia, with expectation to transition to London, UK after 4-6 months. Open will support the visa sponsorship needed for this relocation.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We are seeking an experienced, passionate Mobile Physiotherapist to join a busy team in Sydney.

This role will be focused on providing physiotherapy services to NDIS participants in various locations across Sydney. The ideal candidate will have a strong background in providing evidence-based physiotherapy interventions, with a particular focus on improving mobility, strength, and function in individuals with disabilities.

Key Responsibilities:

• Conduct comprehensive assessments to identify the needs and goals of NDIS participants.
• Develop individualised treatment plans that are client-centered and evidence-based.
• Implement a range of physiotherapy interventions, including manual therapy, exercise prescription, and assistive technology.
• Provide education and support to clients, their families, and support workers.
• Maintain accurate documentation and communicate effectively with the multidisciplinary team.
• Participate in ongoing professional development and clinical supervision.

• Bachelor's degree (or higher) in Physiotherapy.
• Registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Experience working with individuals with disabilities, preferably in the NDIS sector.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Current driver's license and access to a reliable vehicle.

• Competitive salary package and benefits.
• Opportunity for professional growth and development.
• Supportive team environment.
• Diverse and rewarding caseload.
• Flexibility to work in multiple locations across Sydney.

If you are a compassionate and dedicated Physiotherapist with a passion for making a difference in the lives of individuals with disabilities, we would love to hear from you.

To apply, please submit your resume below or contact Anna at [email protected]

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

Job Requirements:

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

What's in it for me?

• Competitive Salary Package
• WFH Opportunity
• Career progression

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

• Competitive Salary Package
• WFH Opportunity
• Career progression

Are you a skilled Pelvic Health Physiotherapist looking for an exciting opportunity to join a leading clinic in Sydney?! We are currently seeking a dedicated and experienced Pelvic Health Physiotherapist to join a busy team on the lower north shore.

You will work at a renowned facility dedicated to providing specialized care for pelvic health conditions. With a commitment to excellence and a patient-centered approach. Our Client offers comprehensive services to support individuals experiencing pelvic floor dysfunction, pelvic pain, incontinence, and related issues.

As a Pelvic Health Physiotherapist you will have the opportunity to make a significant impact on the lives of patients. Your responsibilities will include:

• Conducting thorough assessments and evaluations of patients with pelvic health concerns.

• Developing and implementing individualized treatment plans to address pelvic floor dysfunction, pelvic pain, and related conditions.

• Providing hands-on therapy, exercise prescription, and education to empower patients in managing their symptoms and improving their quality of life.

• Collaborating closely with other healthcare professionals, including pelvic health specialists, gynecologists, and urologists, to ensure coordinated and holistic care delivery.

• Maintaining accurate and detailed documentation of patient assessments, progress, and outcomes.

• Bachelor's degree or higher in Physiotherapy.

• Minimum of 6 months of experience in pelvic health physiotherapy.

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).

• Certification or advanced training in pelvic health physiotherapy is highly desirable.

• Strong communication and interpersonal skills, with the ability to establish rapport and build trust with patients.

• Commitment to ongoing professional development and evidence-based practice.

• Competitive salary package with opportunities for performance-based incentives.

• Supportive and collaborative work environment with a multidisciplinary team.

• Access to continuing education and professional development opportunities.

• Flexible scheduling options to support work-life balance.

• Opportunity to work with a diverse patient population and contribute to improving pelvic health outcomes in the community.

If you are passionate about pelvic health physiotherapy and eager to join a dynamic team dedicated to making a difference, we would love to hear from you! For more information please email Anna at [email protected]

We are currently seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Sydney's Western suburbs on a full-time basis. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalized care and rehabilitation services. This role is ideal for someone who is dedicated to improving their patients' quality of life and helping them recover from injuries or illnesses.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

Responsibilities

• Perform assessments of patients' conditions and develop individualized treatment plans
• Provide hands-on therapy to patients, utilizing various techniques and modalities
• Prescribe and demonstrate exercises to help patients regain their mobility and strength
• Monitor and document patients' progress throughout their treatment
• Educate patients and their families on self-management techniques and exercises they can continue at home
• Collaborate with other healthcare professionals, such as doctors, nurses, and occupational therapists, to ensure comprehensive and coordinated care for patients
• Stay up-to-date with the latest research and advancements in the field of physiotherapy and actively participate in professional development opportunities

• Bachelor's degree or higher in Physiotherapy
• Current registration with AHPRA
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team
• Strong organizational and time-management skills
• Commitment to providing compassionate and patient-centered care

• Competitive salary (experience-dependent)
• Salary packaging
• Up to $7,000 relocation allowance
• Professional development allowances
• Well-being allowances and complimentary memberships

For more information please reach out to Anna at [email protected]

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

At Lyka, we're on a mission to transform the pet wellness industry, and we're seeking a commercially savvy Lead Product Manager to join our team. As part of our Retention squad, you'll play a crucial role in mapping the customer journey for all existing Lyka users. Your focus will be on understanding every touchpoint, identifying challenges, and devising actionable strategies to minimise churn and boost revenue.

In this role, you'll have the opportunity to redefine and elevate our product strategies, ensuring that we adhere to the highest standards of product management excellence. Collaboration will be key, as you work closely with our customer experience, product, service design, and engineering teams to develop and execute growth initiatives.

If you're ready to make a significant impact in the pet wellness industry and drive positive change, we want to hear from you!

What You'll Do:

Craft a winning product strategy that aligned with our company's growth and revenue targets, keeping customer needs at the forefront.

Innovate the digital customer journey by identify and prioritise opportunities to enhance the digital customer journey through thorough research, data analysis, and user experiments.

Drive agile product development processes, from conceptualisation to launch, focusing on continuous improvement and efficient delivery.

Collaborate with our data team to develop real-time reports and statistical models, leveraging data insights to drive product initiatives.

Track key performance metrics to measure product success and ensure visibility across the organisation, especially in terms of retention metrics.

Work closely with stakeholders across various departments to align product initiatives with business objectives and strategies.

Regularly present findings and growth recommendations to executive leadership, influencing strategic decisions.

Demonstrated experience in product leadership within a high-growth startup, with a track record of improving digital experiences and conversion rates.

Direct experience working on retention initiatives within software products.

Proficiency in analytical tooling and tag management software, with experience in running experiments and split tests.

Solid understanding of agile development approaches and design principles, with experience collaborating with technical teams.

Ability to prioritise and manage multiple tasks effectively to maximise short-term and long-term value.

Experience coaching, mentoring, and growing junior product managers, with a structured approach to raising product management capabilities.

Comfortable operating in a fast-paced, ever-changing business environment.

Passion for Dogs: And, of course, a love for dogs is a must!

Nice to Have:

SEO Experience: While not essential, experience in SEO is highly regarded.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.
• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

We are currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Shellharbour, NSW.

Our client is a leading healthcare organization delivering comprehensive allied health services through strategically located clinics.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Shellharbour area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below. For further information, please contact Anna at [email protected]

We are seeking a highly motivated and skilled Physiotherapist looking to join a leading private practice in Adelaide.

Our client is passionate about providing high-quality care and personalised treatment plans to diverse range of patients.

As a Physiotherapist you will have the opportunity to work on site helping patients recover from injuries, manage chronic conditions, and improve their overall health and well-being.

Responsibilities:

• Conduct thorough assessments of patients' conditions and develop individualized treatment plans.
• Implement evidence-based physiotherapy interventions, including manual therapy, therapeutic exercises, and education on self-management techniques.
• Monitor and evaluate patients' progress, adjusting treatment plans as necessary.
• Collaborate with a multidisciplinary team, including other healthcare professionals and support staff, to provide comprehensive care.
• Maintain accurate and up-to-date patient records.

• Relevant Bachelor's degree in Physiotherapy and current registration with AHPRA.
• Proven experience working in a private practice setting.
• Excellent communication and interpersonal skills.
• Strong clinical reasoning and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Up-to-date knowledge of best practices in physiotherapy.
• A passion for delivering high-quality patient care.

• Full-time, part-time opportunities with competitive pay based on experience
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Join our team of talented data engineers and take on the exciting challenge of designing, constructing, installing, testing, and maintaining highly scalable data management systems. Not only will you ensure our systems meet business requirements and adhere to industry practices, but you will also have the opportunity to integrate cutting-edge data management and software engineering technologies into our existing data structures. As a leader in our team, you will have the chance to mentor and guide junior data engineers, while ensuring data governance and security policies are followed. In addition, you will play a crucial role in monitoring the performance of our data processing systems to maintain optimal data accuracy. Embrace this opportunity to make a significant impact in the field of data engineering!

Key Responsibilities

• Design, construct, install, test, and maintain highly scalable data management systems.
• Ensure systems meet business requirements and industry practices.
• Integrate up-and-coming data management and software engineering technologies into existing data structures.
• Lead, mentor, and guide junior data engineers.
• Ensure compliance with data governance and security policies.
• Monitor the performance of data processing systems and data accuracy.
• Maintaining the Cl/CD system and code base as per the acceptable industry standard level
• Establish procedures to maintain a high QA standard
• Maintain the cloud architecture spread across multiple accounts
• Adopt new technologies while also using the expertise you have built on modern big data tools and cloud services

• Bachelor's degree or higher in Computer Science, Engineering, or related field.
• At least 5 years of experience in data engineering with a proven track record of designing and implementing complex data solutions.
• Strong programming skills in Python, with experience in developing robust, maintainable, and scalable data processing pipelines.
• Hands-on experience with CI/CD systems, automating workflows, and integrating data quality checks into the deployment process.
• Extensive experience with cloud services, preferably AWS, including the use of AWS data services and an understanding of Snowflake as a data warehousing solution.
• Versatile in working with various forms of data infrastructure, adept at managing both streaming and batch data systems.
• Solid understanding of data modelling, ETL (Extract, Transform, Load) processes, and data warehousing principles, with a commitment to high data quality and accuracy.

Fostering a collaborative, open environment that’s conducive to employee success is the #1 priority at TMGM.

• Growth Opportunities - We value your growth as much as we do ours, so we include educational and career growth opportunities at every level.
• People-First Values -We believe building a great company happens by hiring great people. Our employees’ job satisfaction always comes first.
• Shared Success - We offer revenue share opportunities for the right people, allowing our employees to share in company success.
• Worldwide Team - Our worldwide team means you’ll work with others from all over the globe and gain international experience.

We are currently seeking a passionate Occupational Therapist to join a busy team in Sydney.

New Graduates welcome to apply!

Our client is a leader in providing quality in-home care and occupational therapy services, we're looking for an individual who shares commitment to improving the lives of clients through innovative therapy solutions. This position offers an exciting opportunity to contribute to a growing organization that values collaboration, excellence, and compassionate care.

Responsibilities:

• Assess clients' needs and develop customised treatment plans
• Provide expert occupational therapy interventions aimed at promoting independence and improving quality of life
• Collaborate with interdisciplinary teams to ensure comprehensive care and achieve optimal client outcomes
• Provide education and support to clients, families, and caregivers
• Document client progress and maintain accurate records

• Candidates who can communicate in Mandarin and/or Cantonese are strongly desired.
• Qualified degree or equivalent qualification in occupational therapy
• Current AHPRA Registration
• Current NSW Driver’s Licence and vehicle
• Current NSW Working with Children Check
• National Police Check
• Experience with NDIS, home modifications and working with children is desirable but not essential
• Influenza vaccination
• COVID-19 Triple dosed vaccination

• Flexible working arrangement to fit your life schedule
• Attractive contract/ hourly rate and generous earning potential $40-$60ph
• Immediate start
• Internal professional development program
• Travel allowance (employee)
• Annual performance review and salary increase based on experience
• Supportive multidisciplinary and management team
• Learn from a diverse clinical caseload ranging from paediatric to geriatric population
• Dynamic and varied role to demonstrate your skills and experience
• Training will be provided to the successful candidate. New graduates are welcome to apply!

If you're a dedicated Occupational Therapist looking for a rewarding career with a dynamic and supportive team, we encourage you to apply. For more information please reach out to Anna at [email protected]

We are currently seeking a passionate Physiotherapist to join a busy team in Sydney.

New Graduates welcome to apply!

Our client is a leader in providing quality in-home care and physiotherapy services, we're looking for an individual who shares commitment to improving the lives of clients through innovative therapy solutions. This position offers an exciting opportunity to contribute to a growing organization that values collaboration, excellence, and compassionate care.

• Candidates who can communicate in Mandarin and/or Cantonese are strongly desired.
• Qualified degree or equivalent qualification in physiotherapy
• Current AHPRA Registration
• Current NSW Driver’s Licence and vehicle
• Current NSW Working with Children Check
• National Police Check
• Experience with NDIS, home modifications and working with children is desirable but not essential
• Influenza vaccination
• COVID-19 Triple dosed vaccination

• Flexible working arrangement to fit your life schedule
• Attractive contract/ hourly rate and generous earning potential $40-$60ph
• Immediate start
• Internal professional development program
• Travel allowance (employee)
• Annual performance review and salary increase based on experience
• Supportive multidisciplinary and management team
• Learn from a diverse clinical caseload ranging from paediatric to geriatric population
• Dynamic and varied role to demonstrate your skills and experience
• Training will be provided to the successful candidate. New graduates are welcome to apply!

If you're a dedicated Physiotherapist looking for a rewarding career with a dynamic and supportive team, we encourage you to apply. For more information please reach out to Anna at [email protected]

We are currently seeking a passionate Speech Pathologist to join a busy team in Sydney.

New Graduates welcome to apply!

Our client is a leader in providing quality in-home care and speech pathology services, we're looking for an individual who shares commitment to improving the lives of clients through innovative therapy solutions. This position offers an exciting opportunity to contribute to a growing organization that values collaboration, excellence, and compassionate care.

Responsibilities:

• Conduct comprehensive assessments of clients' speech, language, communication, and swallowing abilities
• Develop and implement individualised therapy plans tailored to clients' needs and goals
• Provide evidence-based interventions aimed at improving clients' communication and swallowing function
• Collaborate with interdisciplinary teams, including occupational therapists and physiotherapists, to ensure comprehensive care and optimal client outcomes
• Provide education and support to clients, families, and caregivers
• Document client progress and maintain accurate records

• Candidates who can communicate in Mandarin and/or Cantonese are strongly desired.
• Qualified degree or equivalent qualification in speech pathology
• Current AHPRA Registration
• Current NSW Driver’s Licence and vehicle
• Current NSW Working with Children Check
• National Police Check
• Experience with NDIS, home modifications and working with children is desirable but not essential
• Influenza vaccination
• COVID-19 Triple dosed vaccination

• Flexible working arrangement to fit your life schedule
• Attractive contract/ hourly rate and generous earning potential $40-$60ph
• Immediate start
• Internal professional development program
• Travel allowance (employee)
• Annual performance review and salary increase based on experience
• Supportive multidisciplinary and management team
• Learn from a diverse clinical caseload ranging from paediatric to geriatric population
• Dynamic and varied role to demonstrate your skills and experience
• Training will be provided to the successful candidate. New graduates are welcome to apply!

If you're a dedicated Speech Pathologist looking for a rewarding career with a dynamic and supportive team, we encourage you to apply. For more information please reach out to Anna at [email protected]

Dear Unicorn Whisperer,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experience Junior HR Advisor... blah blah blah” job adverts...

And you’re looking for an exciting opportunity to join the fastest-growing digital agency in the country…

Then this will be the most important job listing you ever read.

Here’s why...

Firstly... stop what you're doing and watch this - https://youtu.be/OPdKs9NM380

Okay lets continue...

My name is Sabri Suby and I am looking for a sharp and switched on People & Culture Coodinator to join my team.

But not any old coordinator, no. Especially not the usual that is happy in a dry, boring and quiet area of HR.

So what do I mean by a Unicorn Whisperer in a HR context? I thought you’d never ask…

You need to be an expert at spotting, securing, and nurturing talent.

Because we're not just after any candidates; we're after the cream of the crop.

The unicorns currently grazing at...

Google, Facebook, Netflix And Amazon...

And in order to do this, you must know your people (unicorns) intimately…

You must know what their quirks, their preferences, their habitats.

You must know how to craft the perfect bait to attract them…(Like this ad).

But more importantly, you must know how to keep and nurture them...

Creating an environment where these unicorns can thrive.

You must be the perfect balance of creating….

A Utopian Universe Where The Unicorns Roam Free….

Whether you’re phone screening new talent to join our tribe…

Refining employee onboarding…

Or welcoming that new member of the tribe that YOU hired…

There is nothing you can’t do.

No unicorn you can’t reach.

Now, a little about me…

I run King Kong.

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it’s not just me.

My business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine.

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

Are you…

• Passionate about the opportunity to blaze your trail in our people and culture function?
• Dedicated to standing out from the crowd and delivering exceptional work?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team where every day is about being the best you can be?
• Deadly serious about having the strongest gif game in the office?
• Frustrated with the lack of training and support you currently receive?
• Ready to take on the challenge and be the best...for one of the fastest-growing companies in the country?

But Before You Get ALL Excited…I’ll Stop You There…

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We have thousands of customers and hundreds of clients in every niche you can think of…

And all around the world…

And this means we’re always hiring.

Always searching for unicorns in the deepest and darkest depths of the most remote jungles...

And retaining them.

It's quite a workload.

And, as such…

I need a super sharp and passionate HR Coordinator at the helm.

Not only someone who knows how to talk to candidates or knows HR policies and procedures, but someone who is 100% committed to finding THE best talent and creating THE best culture on planet earth.

Maybe you’ve been stagnating at a company with no growth prospects...

Or perhaps you're fresh out of college and want to gain experience in both HR & Recruitment...

and want to be surrounded by a team of hungry winners.

Whether you call yourself a HR Specialist, Coordinator or Unicorn Whisperer…

You must share the belief that….

There Is Almost No HR or Recruitment Problem You Can’t Solve With Google, A LinkedIn Recruiter Account And Seek...

No two days in this role will be the same.

However, your responsibilities will include:

• Support the People & Culture Manager in the management of the end-to-end recruitment process including headhunting.
• Develop and update job descriptions and job specifications
• Explore new advertising strategies and platforms
• Monitor and apply HR recruiting best practices
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote the company’s reputation as “best place to work”
• Support the People & Culture Manager in the onboarding of new employees
• Ensure compliance with all relevant laws and regulations.
• Maintain accurate and up-to-date records in the HRIS system.
• Provide administrative support to the People & Culture department as needed.
• Support the People & Culture Manager with company-wide events & activities.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record in finding the best of the best unicorns and keeping them.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at the first sight of a challenge.

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

Be part of the People & Culture function…

and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp winter air.

Heres's What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m 29-year-old Virgo from Fitzroy - who enjoys Haiku, turmeric lattes and Ellen Degeneres”...

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. If this job description excited you even just a little bit. And you believe that you are indeed the unicorn hunter I'm looking for.

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won't.

And maybe, just maybe, this will turn out to be the best job you've ever had.

Our dream candidate:

• Previous experience in recruitment coordination or a similar HR role preferred
• A passion for people and driving initiatives
• Willingness and ability to work in a fast-paced work environment
• A positive attitude and eagerness to learn
• Outstanding communication and interpersonal skills
• Demonstrates effective work practices and cooperatively participates as a member of a team
• Ability to handle data with confidentiality
• Unparalleled organisation and time management skills.
• Bachelor's degree in Human Resources, Business Administration, or a related field is a plus but not a requirement.

The juicy part:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

HealthcareLink is an award winning market leader providing specialised recruitment solutions to a variety of medical practices , healthcare facilities, private and public hospitals. We have developed a culture that will challenge you, keep you interested and develop your career. Our motto “Make it Happen”.

This is a great opportunity for a hard working recruiter to join a high performing team for recruitment and working with a strong, well-established portfolio.

This is a full-time opportunity for the right candidate to mainly Work from Home and some days in the office.

DUTIES:

• Develop trusting relationships with existing and new clients and candidates.
• Identify new business leads, follow up on opportunities, and win new business
• Meet the revenue goals/KPIs and achieve profitability targets for your portfolio
• You will source talent through a variety of methods
• Manage the full 360-degree recruitment process across Australia
• Contributing to the wider business by cross selling opportunities outside your team

• You are a high performing Recruiter with 1-2 years’ of recruitment experience.
• Ideally you will have worked within the agency recruitment environment. (internal and external)
• Positive Attitude and high levels of integrity
• Problem solving and creative thinking mindset
• Committed, self-motivated, driven and be a strong team player
• Tele-sales experience highly regarded
• B2B sales experience and goal orientated
• A proven track record of success in sales driven environments
• Great business acumen and the ability to learn (Challenges are welcomed as a learning opportunity)

Why join our team?

Our culture is entrepreneurial - we recognize that everyone is an individual with their own great ideas.

We'll work to help you leverage those ideas and maximize your earning potential. You'll enjoy the following perks:

• A competitive base salary plus uncapped high commission
• Future opportunity for company partner share
• Genuine flexibility in working conditions
• Supportive Management with an open door policy
• Backing from a trusted and award winning brand
• Premium support systems and services
• Progressive and technology focused recruitment company
• Prizes offered for high performing recruiters who smash their Targets out of the field!

Here’s a bit about us:
Our community of passionate customers, known as Angels, empowers gifted independent winemakers in Australia and New Zealand. In exchange, Angels gain exclusive access to superb hand-crafted wines at incredible prices.
Our innovative approach addresses key challenges faced by talented winemakers, providing them upfront funding, distribution channels, and direct connections with consumers. By streamlining the sales and marketing approach, Naked Wines delivers exceptional value to our customers and supports 65 independent winemakers. Talented, hard-working small business owners who in turn, support growers, farmers and their own local communities.

Naked Wines Australia is based in Manly on Sydney’s stunning Northern Beaches (and remotely too) and of course, you can be assured there is great wine flowing!

We believe in:

• Doing the right thing
• Generating extreme customer loyalty…
• Which generates cash, which can be reinvested in growth…
• Which attracts the best people and the best suppliers

As a leading player in the direct-to-consumer wine market, Naked Wines is reshaping the way Australians and Kiwis wine. If reading all that fires you up, then you’ve found the job for you!

What’s the role?

At Naked Wines, Customer Service Team lead means you’re 2IC (2nd in Charge) of, and responsible for the largest team in the organisation; all inbound and outbound customer service, Customer Happiness Team: CHT. 

The primary aim of the team is to help and educate our amazing customers (we literally call them Angels), to get the most out of being a Naked Wines Angel - Spreading the ‘Naked word’ with a proven track record of great service, keeps our Angels coming back for years to come.

Reporting directly to the Head of Operation and Service, you’ll be responsible for the day-to-day running of the service team; motivating, training, and assisting in offering strategic direction.

Responsibilities:

Leadership and Team Management:

• Lead and inspire a team of customer service representatives, fostering a high-performance culture and ensuring a positive work environment.
• Manage and support the team in their day-to-day responsibilities, providing guidance, coaching, and feedback.
• Develop and implement training programs to enhance the skills and knowledge of CS team members.
• Set performance goals, conduct performance evaluations, and address any performance issues or conflicts.

Customer Service Operations:

•  Oversee all customer service operations, ensuring the timely resolution of customer inquiries, complaints, and issues.
•  Monitor customer interactions and guide CS team members on handling complex or escalated cases.

Customer Experience Enhancement:

• Work closely with other departments to improve the customer experience and resolve any systemic issues impacting customer satisfaction.
• Identify trends and patterns in customer feedback and proactively implement solutions to address them.

Communication and Reporting:

• Act as a point of contact for escalated customer issues and provide timely and appropriate resolutions.
• Prepare and present regular reports on customer service metrics, team performance, and customer feedback to HOS
• Communicate effectively with internal stakeholders, providing updates on customer service operations, challenges, and improvements.

Who are you?

• Dynamic, motivated and results-driven people manager 
• Ambitious, creative, a problem solver who knows how to push the envelope to deliver results
• Negotiation and motivational skills 
• Passionate about delivering an outstanding experience for both team members and customers alike 
• Thrives on working in a fast-paced environment 
• Innovative and always looking to challenge the status quo
• Team player
• Good sense of humour

We’ll love you because you:

• Enjoy working as part of a team with a flexible and service-focused approach
• Can exercise good judgement and discretion
• Have a strong knowledge of events, functions and internal Naked Wines processes
• Can manage multiple projects/events at once
• Have your finger on the pulse by being proactive in either contacting customers and/or are innovating ways in which to build events for inbound contacts

Salary

• Base Salary $68,000 + Commission Structure + Super + Employee Share Scheme

• Competitive Salary
• Attractive Performance based bonus plan
• Long Term Incentive Program (Employee Share Scheme)
• Monthly Wine Allowance