As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.     

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  
• Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

• Responsible for designated area restaurant specific sales, main item volume growth and cost control to deliver budget profit alongside monitoring the forecasts
• Use and analyse business information and reports to develop opportunities to maximise volumes and revenue and inform business decisions
• Train, develop and motivate Restaurant Leadership teams to be effective leaders with exceptional management skills utilising systems and processes as the subject matter expert
• Ensure the right leaders are placed in the right restaurant at the right time to ensure a successful leadership team and commercial outcomes for new and existing restaurants
• Effectively manage and resolve any performance issues aligned to TYS policy and procedures
• Ensure that TYS experience is brought to life in each restaurant through exceptional operations and shift running
• Effectively train and assess restaurant leadership to increase capacity and performance
• Develop annual restaurant plans across your territory setting clear goals and objectives aligned to TYS business and revenue objectives
• Support in providing a safe and engaging working environment which complies with OH&S, food safety, industrial relations, employment agreement and certified training requirements
• Proactively manage COGS through each restaurants ability to accurately forecast and control wastage
• Proactively manage labour costs through restaurant ability to accurately forecast, use of impact data and labour management practices
• Ensure new restaurants launch successfully by working with key stakeholders including the support office, meeting labour budgets and mystery shop targets

You will be leading the operations team at Ora to deliver an excellent experience to each and every guest. You will create a fun and engaging environment, drive key deliverables, recruit and develop talent. You will have autonomy to drive the success of Ora and put your own stamp on it. This role is perfect for a hospitality professional who is ready to take on the challenge of a new venue with exponential possibilities. 

• Recruit, retain, and develop top talent to ensure a high-performing team.
• Oversee and deliver financial performance targets, including COGS, wages, sales, and operating expenses.
• Work closely with key teams such as People Experience, Marketing, and Finance to align on goals and drive success.
• Ensure an outstanding guest experience by driving consistency and innovation in service delivery.
• Drive the performance of the management team and contribute to the overall strategy of the business.
• Ensure all compliance obligations are met, including liquor licensing, food safety, and health and safety regulations.
• Maintain a well-presented and functional venue at all times.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.  
 

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.
• Assist with preparation and service of all-day dining orders and cafe orders 

HIGH ACHIEVER REQUIRED TO LEAD ONE OF DUTTON AUTOMOTIVE'S MOST SUCCESSFUL DEALERSHIPS.

Be quick to join Australia's fastest-growing prestige pre-owned dealer group - a rare opportunity to head up one of our most successful retail sites.  The successful applicant will have:

• Significant pre-owned vehicle sales management experience & proven history of success, qld sales licence, full QLD drivers licence.
• Exceptional mature attitude, positive mindset, a "can do" attitude with a willingness to succeed as a key figure of the senior management team working alongside the general manager & dealer principal.  
• The ability and openness to follow a well-constructed blueprint for success while motivating and supporting your sales team - leading by example daily. 
• A good understanding of the prestige-preowned vehicle market and good general basic mechanical knowledge.
• Exceptional presentation, keen eye for detail, a good understanding of the importance of world class facility and inventory merchandising, maintenance & presentation
• The ability to multitask, thrive under pressure and time constraints, work autonomously as well as a part of a close-knit team while utilising the latest tech, computer systems and apps

This a rare opportunity to fill a previously long held & sought after position with a supporting admin team that does most of the admin & heavy lifting for you, leaving you to drive sales without the hassle and politics often found in a franchise dealership.