Company:

Description:

About Recovre

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

About the Role

As an OH&S Workplace Trainer with Recovre, you would be a valuable member of our Victorian OHS Training Team. Your role would involve helping our clients embrace a positive culture of Occupational Health and Safety and Risk Management. You would have the opportunity to deliver top-notch health and safety training, both in-person and online, with a special focus on Health and Safety Representative (HSR) training. Depending on your expertise, you may even have the chance to develop customised programs that effectively prevent workplace injuries and accidents for our clients.

 About You

To thrive in this role, we highly value tertiary qualifications and vocational experience in OHS, along with a deep understanding of OHS legislation and the Victorian workers compensation scheme. It's important that you possess expertise in workplace musculoskeletal, mental health, and wellbeing programs, and feel comfortable delivering them in an adult learning setting. Your exceptional presentation and communication skills, coupled with your passion for achieving results, will make you a standout candidate. We also appreciate your client-centric approach and the warm professionalism you bring to your interactions. The ability to work independently and manage your own workload is crucial, as is your exceptional organisational prowess and knack for building strong relationships with key customers. 

What you need to have:

• Solid, detailed understanding of the Victorian OHS Act 2004, in particular all sections relevant to the purpose of Health and Safety Representatives (HSRs) and their powers, protections and entitlements
• Hold Certificate IV in Training and Assessment or higher – TAE40116
• Hold LLN: Address adult language, literacy and numeracy – TAELLN401A
• Minimum two years’ industry experience in OHS
• Relevant experience in delivering training in an adult learning environment
• Ability to conduct streamlined training programs and consultancy services

Highly desirable (however not essential)

• Allied health background
• Experience in the Health and Age care settings

Unlock Your Possibility

At Recovre, you have the have opportunity to build your career - your way. Backed by Mercer Marsh Benefits and a supportive team culture, we believe that Recovre is reaching its full potential only when our people are reaching theirs.

Joining us means taking a meaningful step towards unlocking your own possibility.

What can you expect?

• With a team of 280 Allied Health professionals across Australia, you join a significant collegiate and specialty network to celebrate your successes with at the end of the day
• We are part of Marsh McLennan, the global leader in risk, strategy and people.

What is in it for you?

• Work that works for you – we offer flexible full and part time work around your life
• Equity for all - male, female and non-binary colleagues are equal and at Recovre and within Marsh, we are committed to no gender pay gap
• Your success is important to us – your onboarding will get you confident and creating change like an expert
• Your health is everything – that’s why you will have access to EAP, Salary Continuance protection, flu vaccinations and reimbursed use of your personal vehicle (so you can keep it roadworthy!)

Are you Ready to Join?

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter.

Are you a dynamic recruiter capable of end to end Recruitment; do you have superb communication skills with the ability to manage the Client relationship and support your hires through the full on-boarding process?

We have a Full Time position available for this newly created role and we seek a dynamic individual to join our highly talented and supportive team.  The role will be unique in that it will be working remotely away from the team in Brisbane; a combination of a satellite office and embedded within our Client's corporate office; with some work from home ability.

About the Role

Reporting into the East Coast Talent Acquisition Lead, you will be responsible for servicing a key Client portfolio covering a range of vacancies. 

Key responsibilities include:

• Partner with key stakeholders to fill vacancies across their portfolio
• Conduct phone screens and competency based interviews
• Proactively build talent communities within the Townsville region
• Manage candidate expectations through their onboarding process
• HR liaison to request contracts for new employees
• Involvement in external events including Careers Expo’s or other

Who are we looking for?

You will be a self-starter, used to working in a fast-paced high-volume environment. The ideal candidate will have:

• 3 years experience in either an agency or internal recruitment team
• Experience recruiting in the resources or hospitality sectors (desirable)
• Exceptional communication skills, both written and verbal
• Excellent relationship and time management skills
• Ability to problem solve and make recommendations on improving processes or procedures
• Intermediate skills with the MS Office suite (Excel, Word, Outlook and PowerPoint)

Why choose Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.    

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

What are you waiting for? Submit your application today and become part of the Sodexo family!   

We are hiring for a Customer Lifecycle Consultant to join our team, have a read and see if this sounds like a fit for you:

• Are you looking for your next opportunity in Digital?
• Do you want a role that will both challenge you to grow and improve?
• Would you like to have the opportunity to work flexibly and Remote-First whilst also being supported?
• Would you like to work for an Agency awarded Top 10 Best Places to Work 2022 in the AFR Media + Marketing list?

If you have answered yes, then let's start a conversation!

We are looking for an awesome individual who is passionate about building high performance Digital Strategies. We are looking for a Creative and Strategic thinker who has experience in implementing Email and SMS to nurture and grow Direct to Consumer and eCommerce businesses.

• A strong understanding of the customer lifecycle and the ability to develop, execute, monitor and optimise email marketing strategies that target the entire customer lifecycle. This includes identifying key touchpoints, creating customer personas, and mapping out customer journeys.
• Experience with marketing automation platform Klaviyo and Hubspot, and the ability to set up and execute campaigns that engage customers throughout the lifecycle.
• Manage the full copywriting, design and development process for all digital asset creation. 
• Implement UX techniques to improve the user experience and increase conversion rates across the marketing funnels.
• Adept at wireframing using Figma, and building out creative sequences and offers to engage customers.

• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance. 
• Review analytics to identify areas of opportunity across the client campaigns. This includes familiarity with tools like Google Analytics, TripleWhale and CRM platforms.

The ideal candidate:

• Thrives in a fast-paced and high-pressure environment, with the ability to work effectively under pressure while managing client and team expectations and competing priorities. The ideal candidate should be able to handle stress and maintain a positive attitude while delivering high-quality work on time.
• Highly experienced in Klaviyo with building out Campaigns and Flows for both Email and SMS.
• Is confident in writing copy and thinking creatively.
• Demonstrates a strong understanding of the broader Performance Marketing landscape: Google Ads, META Ads suite, Programmatic, TikTok, Twitter, Pinterest, LinkedIn, and other ad platforms.
• Enjoys working in a collaborative, social atmosphere, and values frequent communication with team members. The ideal candidate should be comfortable with communicating via video calls, in-person meetings, and other remote communication tools.
• Has excellent communication and interpersonal skills to manage direct relationships with both internal team members and clients. This includes the ability to effectively communicate through written, verbal, and video communication tools, and provide excellent customer service to clients.
• Lives & breathe digital marketing, and wants to learn quickly and towards being a world-class Digital Marketer.
• Love working remotely, enjoying the benefits of working from home or while traveling!

This is a dynamic role with things changing on a daily and weekly basis. To be successful in this role you need to think quick, move fast, and love change.

Webprofits is a leading digital marketing consultancy with a 17-year track record of delivering measurable results for our clients. Our team comprises the best minds in strategy, marketing, and technology across Australia. We are passionate about understanding our clients' businesses and tailoring digital growth efforts that will reach and resonate with their specific audiences.

As a remote-first team, we foster a culture that promotes transparency, learning, and excellence with quarterly in person events primarily in Sydney. Our Customer Lifecycle Consultant role will be fully remote, with the added benefit of being able to work from home.

At Webprofits, we offer a dynamic and exciting work environment that encourages personal and professional growth. We provide our staff with access to the latest tools and technologies, as well as ongoing training and support to help them succeed in their roles. Join our team today and become a part of a company that is dedicated to delivering outstanding results for our clients.

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to improve access to healthcare by helping Australians find and connect with all primary care providers. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The gig

Our Sales Consultants exist to improve awareness of the Healthengine platform and its goal to help Australians find and connect with their primary care providers, and ultimately achieve better health outcomes. You will support the integral first part of the customer journey, laying the foundations of a great customer experience, through education and matching our subscription based products & services with key stakeholders in the health industry. 

This phone-based sales role is supported by a great product and a growing market, with the environment designed for you to succeed and hit your targets right from the start. Whilst you will have the benefit of also working qualified inbound leads generated by our marketing team, your tenacious outbound activity will put you in the driver seat to exceed targets and be rewarded with a motivating commission structure on top of a market competitive base salary.

What are you selling?

Subscription based products and services to the health industry. This role will focus specifically on Allied Health Professionals. 

Responsibilities:

• Get busy on the phones chatting to practice owners and key staff, educating potential customers on Healthengine marketplace and products 
• Act on and convert inbound leads into paying Healthengine subscribers
• Proactively engage in outbound calls to identify and pursue new business opportunities
• Maintain quality data in Salesforce for timely & accurate reporting
• Positively impact the customer journey, ensuring a speedy yet smooth handover to our Customer teams
• Maintain a focus on achieving individual and team targets
• Participate in team learning, reading and researching activities
• Maintain strong relationships with our Customer Success, Support and Marketing teams 

About You

You flourish in a fast-moving, agile environment and thrive in a tech culture where growth is inevitable. You are smart, strong and passionate and always lead with head and heart. You are balanced; knowing how to have fun but how to focus and get things done. You speak openly, candidly and authentically to challenge yourself and others. You’re impact and results driven, with a ‘done is better than perfect’ attitude. You are a creative problem-solver, always seeking to find unique and valuable solutions. 

Stand out applicants will be able to:

• Demonstrate a deep understanding of the Healthcare landscape 
• Demonstrate an ability to close sales and overcome customer objections with a consultative, solution approach to selling
• Expertly manage a healthy pipeline and achieve a high conversion on leads
• Be able to identify opportunities and key selling signals
• Demonstrate experience in outbound sales 
• Be resilient - let's face it, sales is highly rewarding but can be challenging at times
• Possess a technical aptitude, a strong work ethic and be a self starter

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• Freedom and flexibility to work the way you want with an emphasis on hybrid 
• Good mix of virtual and on-site events and celebrations, because we know how to have fun
• Discounts, salary sacrifice and packaging options through our benefit partners
• Workplace wellness program, including additional leave entitlements for a healthy work-life balance
• Support for you when it comes time to grow your family with paid parental leave
• Perth: Fully stocked kitchen including coffee on tap and subsidised vending machine

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know

Discover the human side of cutting edge LegalTech.

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients
  

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know
Discover the human side of cutting edge LegalTech.

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Lidcombe.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email enquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance

Requirements :

• Experience working in customer service or call centre environments (essential)
• Demonstrated experience in phone sales and converting enquires into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly experienced Senior Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Senior consulting member of the SAM team, you will lead consulting projects and work collaboratively with the other SAM team members. This is your chance to bring your positive attitude and extensive SAM experience to make your mark in a business by joining this rapid growing team which has a vast variety of different SAM and Licensing skilled colleagues with a massive customer focus.

This role has flexible work arrangements and is ideal for someone who is keen to develop their career by taking the next step to apply their experience in Software Asset Management consulting into multiple large customers in both the commercial and government industries.

What You’ll Bring

We’re looking for an independent, proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering a high-quality SAM Consulting solutions to our customers. You’ll bring expertise developed over 5+ years in a Software Asset Management, especially with Oracle licensing and compliance expertise, as you will be undertaking a range of interesting lead activities relating to software licensing, audit defence, and compliance management with Tier 1 Software Publishers (Oracle, IBM, and Microsoft) on behalf of our customers.

You will also be leading the delivery of the Software Asset Management (SAM) managed services projects for multiple customers from Commercial and Government industries.

This role does not involve software licensing sales targets.

Your ability to work with other members of the SAM and customer management teams to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will lead SAM Consulting projects and work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Senior Software Asset Management Consultant will:

• Act as Senior Consulting SAM Subject Matter Expert for our customers and the SAM team.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver and Assess Compliance Reviews (Effective Licensing Positions) for Customers.
• Deliver commercial and contract advisory services to customers in relation to their Tier 1 Software Publishers.
• Improve our customers audit readiness and audit defence posture.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Develop, Document, and Present licensing modelling recommendations to our customers.
• Lead the achievement of the outcomes of multiple projects and customer contracts.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Develop license reclamation strategies to initiate cost avoidance activities.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS), Snow License Manager, and Service Now SAM Pro.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nitty Gritty

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.49 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role

The focus of the role is to implement the Datascape ERP Financial systems to our customers within the Local Government market. Consulting engagements will range from large scale implementations through to smaller engagements.

At times a large component of the role will be spent onsite with our customers. Whilst these onsite activities require travel to customer sites, Datacom does embrace flexible working arrangements outside of onsite customer commitments.

What you’ll bring

• Experience within a local government setting or in-depth knowledge and experience of financial business systems and processes.
• Demonstrated experience translating business requirements into functional requirements and solution delivery.
• Excellent time management, prioritisation, multi-tasking and organisation skills. Proactively employ initiative to anticipate the needs of others.
• Exceptional corporate presentation skills and strong people engagement ability.

Responsibilities

• Implementing Datacom’s ERP solution to suit customer’s business requirements in line with proven/best practice.
• Deliver Professional Consulting Services; including business analysis, scoping and design, hands on configuration, training and support for the Datascape ERP solution.
• Provide feedback on customers use of the software or areas of improvement to the Development and Sales teams.
• Assist to investigate and resolve implementation and product issues as required.
• Develop training material, configuration and solution design documentation.
• Work with other parts of the Datacom organization to achieve the desired commercial outcomes.
• Ensure that the Consulting Services provided are of a high quality to promote client reference ability.

Why you want to join us

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!