Come shape the future of education with us.

Why do we do what we do?

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.

Here’s why we need you…

With over 10 years serving the Australian education sector, Compass is well known and loved amongst K-12 schools and we need you to help drive further success.

Your primary objective is to provide exceptional customer support and training to our clients, utilising various mediums such as video calls, face-to-face classroom-based training, and webinars. By doing so, you will empower schools to enhance parent engagement, reduce administrative burden, and allocate more time towards delivering enriching learning experiences.

Responsibilities & Duties:

You will:

• Serve as the primary point of contact for new customers for training of platform to end users, as well as post-go-live support.
• Coordinate and conduct high-quality onsite product demonstrations and training sessions to both small and large audiences.
• Provide a high level of support for customers transitioning from other products.
• Collaborate with the Product team to successfully implement any configuration changes and product enhancements necessary to address priority customer issues.
• Represent the voice of the customer to provide input into the development of new products, and marketing and sales strategies.
• Encourage satisfied customers to make referrals to peer schools.
• Manage overall workflow for implementation & training.
• Strong attention to detail and ability to see tasks through to the conclusion.
• Have comprehensive knowledge and confidence across our product suite.
• Identify opportunities to sell customer schools additional modules.

What you'll bring...

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

You will also:

• Have excellent public speaking skills along with a high level of written communication.
• Display an enthusiastic, energetic & friendly attitude in all circumstances.
• Have a proven ability to become an expert in complex software packages, and be naturally driven to learn about new modules, solidify current knowledge and stay up-to-date with product updates.
• Be willing and available to travel across the state as required.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a valid Driver's Licence
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

We have an exciting opportunity available for Customer Service roles in our team in Port Melbourne. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne. You will be required to come into the office this permanent full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

We encourage graduates/School leavers to apply. Full on-the-job training will be provided to the right candidates.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Port Melbourne
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support colleagues
• Professional, reliable, and punctual.
• Working from office Monday to Friday

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Are you an influential quant researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Sydney, and Melbourne. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

Bringing together the best of both worlds for ambitious and strategic minds, we offer the excitement of being part of a fast-growing start-up innovating the research market, while supported by the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Sydney as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU
You hold a university degree in your area of expertise. With 2-4 years of experience in a similar role within an agency or commercial environment, you've honed your skills in qualitative research. You have fine-tuned expertise in quantitative research, marketing, psychology or social science fields. 

You have a track record of executing projects with ease, backed by solid analytical abilities. You're not afraid to think outside the box and explore new ideas, using your creativity and innovation to solve complex challenges with our clients.

As an up-and-coming leader, you excel at collaborating with your team, mentoring others, and guiding clients to success.

Goal orientated and hungry, you are excited to join a team that has big ambitions, growing quickly, and you are keen to muck in and work alongside a highly collaborative, supportive and high performing team.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Sydney team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

Our flexible working policy, TRA Flex, gives you the freedom to choose when and where you work.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Surry Hills – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

And of course, the competitive salary package underpins the experience.

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

**Please note:
As we enter the holiday season, our office will be temporarily closed until Monday 8th January 2024. We appreciate your patience and look forward to providing you with an update on your application upon our return.
Happy holidays!

Physiotherapist - Full Time / 8-hour shifts
Salary range: $80,000 - $110,000 + performance-driven bonuses.

Mediix Recruitment is seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Cairns. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalised care and rehabilitation services.

About Our Client

Join a team of friendly, dedicated allied health professionals spanning over 20 locations nationwide with focus on physiotherapy, headache therapy, massage, acupuncture, clinical pilates, orthotics, shockwave therapy, posture analysis, and corporate health. Specialising in occupational rehabilitation, offering workplace assessments, suitable duties programs, return to work plans, and pre-employment assessments.

About the role

As a Physiotherapist reporting to the Director, you will play a crucial role in guiding clients on their journey to improved health. It is a great opportunity to join rapidly growing team independently managing a diverse caseload of MSK Clients, including Private Patients, DVA, Workcover & EPC Clients.

Location

Cairns, located in tropical North Queensland, offers a vibrant and unique lifestyle that makes it an exceptional place to live. The city boasts a stunning natural environment with the Great Barrier Reef at its doorstep and the lush Daintree Rainforest in close proximity. The warm tropical climate provides residents with an abundance of sunshine and outdoor activities year-round, making it an ideal destination for those who enjoy an active lifestyle.

Cairns is a melting pot of cultures, reflected in its diverse culinary scene and numerous cultural events throughout the year. The city's friendly and laid-back atmosphere fosters a sense of community, making it easy for newcomers to feel at home.

The affordability of housing and a range of recreational facilities contribute to the city's appeal, ensuring residents can strike a balance between work and leisure.

• Bachelor's degree or higher qualification in Physiotherapy
• AHPRA general registration 
• At least 2 years’ experience as a registered Physiotherapist, with a minimum of 1-year experience in private practice
• Current Valid Driver's License
• Current Working with Children Check or willingness to obtain one before commencement
• Evidence of COVID-19 vaccinations
• Police Check (valid within the last 3 years)

• A unique Employer/Employee Value Proposition Competitive salary and benefits package
• Continuous professional learning and development, including mentoring and coaching
• Embrace a diverse and inclusive work environment
• Access to career pathways and networking opportunities
• Organised 1:1’s, fortnightly teaching, and journal clubs
• Fully equipped practices with pilates reformer, shock therapy, acupuncture, exercise physiology, massage therapy, computerised gait analysis, advanced posture screening software, OH&S training, and rehabilitation, manual handling seminars
• Professional development assistance
• Great referral program

Please apply below or if you have further queries about this role, please contact Anna at [email protected]