The Senior Claims Consultant is responsible for the proactive management of a portfolio of complex life insurance claims in accordance with TAL’s claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.  A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.

Accountabilities include:

• Manage a portfolio of complex life insurance claims in a proactive, cost-effective manner

• Ensure accurate claim assessment in line with policy terms and conditions

• Gathering and interpreting relevant information to form an appropriate claims strategy

• Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner

• Work collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other stakeholders

• Provide support to the team, through guidance on the claims management process, procedures, contract requirements

• Role modelling effective case management and best practice portfolio management

• On an as needs basis support the Team Manager with the development of less experienced Claims Consultants

• Delivering exceptional customer service

How you’ll be making an impact in people’s lives:

• Engaging in formal and experiential training to develop the skills you need to feel competent and confident in your role
• Undertaking worksite, functional, ergonomic, equipment and home assessments (profession dependant)
• Identifying Return to Work (RTW) barriers
• Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
• Designing, implementing and monitoring programs that assist injured employees to return to the workforce

Applying your clinical knowledge to improve return to work outcomes

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Shellharbour, NSW.

Our client is a leading healthcare organization delivering comprehensive allied health services through strategically located clinics.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Shellharbour area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established healthcare organisation in Dubbo.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community and at the clinic. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established healthcare organisation in Coffs Harbour.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community and at the clinic. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Coffs Harbour region.

Our client is a leading healthcare organization with a strong presence in Northern NSW and Southern QLD, delivering comprehensive allied health services through our strategically located clinics. They are rapidly growing healthcare provider with a team of over 80 allied health professionals.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Coffs area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

Physiotherapist - Private Practice

Mediix Recruitment is currently seeking a passionate Physiotherapist to join a well-established private practice in Newcastle, NSW.

You will have the privilege of being part of a healthy, caring and innovative team that is passionate about putting the Care back into Healthcare.  We love to see you patient focused, giving thorough and relevant assessments and education to patients, determining individual capabilities and applying expert interventions to relieve pain, maximise functional capacity and improve quality of life.  Success doesn’t mean getting everything right all the time, it means tailoring a memorable and exceptional patient experience – every time. Dare to Care.

Our client is always striving for continuous positive improvement and have a culture of openness and desire to incorporate any improvements toward excellence.  You will be encouraged to assist in innovation, development, improvement of systems, paperwork and any service delivery which may enhance patient outcomes, improve efficiency and improve of the overall delivery of the brand of world class healthcare. 

• Current registration with AHPRA
• Medicare Provider Number
• Commitment to abide by AHPRA and APA code of conduct and policies
• Current Professional Indemnity Insurance
• Current CPR and First Aid certificate
• Experience in Private Practice or Musculoskeletal Physiotherapy (at least one unit/rotation at University)
• Current CPD participation.
• People Skills and ability to manage patient expectations well
• Ability to naturally generate organic growth of new patients through the clinics in which you work by great outcomes with current patients and WOM referrals. 

• Full-time role with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

About Newcastle:

Newcastle offers residents a stunning coastal lifestyle, with its beautiful beaches such as Newcastle Beach and Merewether Beach providing an ideal setting for relaxation and outdoor activities.

The city boasts a thriving arts and culture scene, with numerous galleries, theatres, and music venues, contributing to a vibrant and creative community. City is also known for its rich history and heritage, evident in landmarks like Fort Scratchley and the convict-built Newcastle Gaol, offering residents a chance to connect with the past.

The city is a hub for education and research, with the University of Newcastle consistently ranked among the top universities in Australia, providing residents with access to world-class education.

Diverse culinary scene offers a range of dining experiences, from waterfront seafood restaurants to trendy cafes and international cuisine, catering to various tastes and preferences.

With its strategic location, residents enjoy easy access to surrounding natural wonders, including the Hunter Valley wine region and the majestic landscapes of the Hunter Valley Gardens, making weekend getaways and day trips convenient and enjoyable.

Please apply below or contact Anna for more information at [email protected]

We are looking for Axway Consultant for Sydney based project.

1. Strong skills are Axway Policy Studio with version 7.3

2. Axway Gateway

3. API Manager and Kong Roles and Responsibilities :

4. Proficient in relevant technology (Axway Policy Creation and integration, Coding, debugging, and documentation experience, proficient in coding standards and development framework with relevant years’ experience)

5. Good understanding of Axway Policy

6. Java Script

7. Groovy

8. SOAP/REST

9. JSON

10. XML and Linux knowledge.

11. Will analyse, design, develop, test, administer, customize and implement IT-related applications using experience in Axway B2Bi; Axway Sentinel; Unix/Linux and Shell Scripting.

12. End to End Development / Implementation experience in AXWAY XIB and B2Bi.

13. Transport protocols like SFTP, HTTPS

14. MQ JMS, MLS ( PGP, SAFEX etc)

Zone IT Solutions is an Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0468857408.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are seeking a highly motivated and skilled Physiotherapist looking to join a leading private practice in Adelaide.

Our client is passionate about providing high-quality care and personalised treatment plans to diverse range of patients.

As a Physiotherapist you will have the opportunity to work on site helping patients recover from injuries, manage chronic conditions, and improve their overall health and well-being.

Responsibilities:

• Conduct thorough assessments of patients' conditions and develop individualized treatment plans.
• Implement evidence-based physiotherapy interventions, including manual therapy, therapeutic exercises, and education on self-management techniques.
• Monitor and evaluate patients' progress, adjusting treatment plans as necessary.
• Collaborate with a multidisciplinary team, including other healthcare professionals and support staff, to provide comprehensive care.
• Maintain accurate and up-to-date patient records.

• Relevant Bachelor's degree in Physiotherapy and current registration with AHPRA.
• Proven experience working in a private practice setting.
• Excellent communication and interpersonal skills.
• Strong clinical reasoning and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Up-to-date knowledge of best practices in physiotherapy.
• A passion for delivering high-quality patient care.

• Full-time, part-time opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

In this newly created role you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

As a Retention and Expansion Sales Consultant, your mission will be to drive initiatives which will help LegalVision achieve its ambitious retention and expansion goals. You will primarily do this by:

• Retaining clients beyond their initial contract period: You will help our members understand that continuing to invest in quality legal support is one of the best decisions they can make for their businesses. This involves leading renewal discussions at the end of a member’s contract with the goal of retaining the member, as well as responding to in-contract cancellation requests from time to time in a productive and educational manner.
• Reviewing membership tiers as required: You will ensure our members are on the most appropriate pricing structure to meet their usage, business size, plans and risks. 
• Selling additional products: The support LegalVision can provide isn’t limited to the core membership inclusions. We have a number of valuable add ons that offer additional protection to our members’ businesses. You will drive the uptake of these products among existing members.

You do not need experience in commercial law or to have worked in the legal profession to be considered for this role, though any experience you do have will be useful. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian businesses. You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed. 

The Ideal Candidate

• Experienced in business development and sales: You have at least 2 year’s experience working in business development or existing client sales, and are excited to pursue a career in this area. 
• Passionate about client experience: You have excellent client service skills and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating experiences that exceed client expectations.
• A fast learner and a strong communicator: You are able to pick up complex concepts quickly and explain them to clients in a clear and concise manner. You are a confident communicator and can find the perfect balance between powerful persuasion and being unhelpfully pushy.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.
• Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your learning experiences.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Are you an experienced SEO Consultant looking for a step up?

Want to join Australia’s largest and fastest-growing independent agency, where your success and achievements will be recognised and rewarded?

We are the biggest NERDS, we are SUPER FUN, and it’s no joke. Collaborating every day, we focus on numbers-based thinking that we know will deliver real, tangible, data-driven insights (none of the fluff, jargon, and guesswork you might see elsewhere) and we have a FUN time doing it all together.

Over 3 years, we’ve invested $1M+ into trying and testing every digital strategy to see what works and what doesn’t. It seems the rules to succeeding online are always changing, so every day our team is building new and intuitive tools to tackle the future of marketing.

We solve the digital world by turning to the numbers (real, hard evidence you can’t deny). And our clients turn to us, the Online Marketing Gurus (the nerds who know their stuff and get it done).

Due to our exponential growth, we are looking for an experienced SEO Consultant to be an integral part of our SEO team.

We're going to show you how to be exceptional with SEO, where you will handle all types of clients, Local, Lead Generation, E-commerce and enterprise-level accounts. You will become proficient in technical implementation and web analytics packages to manage and deliver SEO campaigns for Online Marketing Gurus SME clients.

The Perks:

• Birthday leave

About OMG:

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives
• Huge focus on employee development, engagement & growth opportunities
• Hybrid-working - enjoy the great office vibe and the benefit of working from home
• Largest independent agency in Australia - tripled revenue year in last 3 years
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago!
• R&D investment, forefront of digital marketing, innovation
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.

OMG is an equal opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.

We are currently seeking a passionate full time Occupational Therapist to join a mobile team in Melbourne servicing areas near Springvale, Dandenong and Frankston.

The position of mobile Occupational Therapist is to provide a high quality, effective and efficient physiotherapy services to clients accomplished by working as a member of the integrated multidisciplinary health care team with a focus on providing person centred, holistic and goal directed care that promotes clients’ wellness and active participation in decisions about their care.

This is a diverse role ranging from:

• Comprehensive assessments
• Detailed knowledge of the NDIS
• Managing home modifications
• Prescribing assistive equipment
• Community and residential aged care environments
• Homecare packages

• Minimum of Bachelor of OT or Physio
• AHPRA registration
• Criminal Record Check
• Working With Children Check
• Professional Indemnity and Public Liability Insurance ($20million/$20million)
• First Aid Certificate
• Unrestricted Driver’s License

• Dynamic workload
• Professional development
• Flexible work hours
• Caring, trusting & compassionate team environment
• Competitive salary

If you are interested in a position that offers a competitive salary and flexible work arrangements, we cordially invite you to apply below. For further details, please feel free to reach out to Anna at [email protected]

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

You will have experience and domain knowledge of local government and ideally having worked at a council in the Revenue area.

Strong communication and stakeholder management is key for this role and you will be comfortable assisting customers with the configuration, implementation and training of the Civica local government software modules.

Please apply for this role if it would make you excited to come to work every day.

Ideally, you'll come with

• Experience within Local Government, Property & Rates area highly desirable.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Word and Excel is required.
• Desirable to have background in Consulting, Training or a similar role.
• Ability and willingness to travel within Australia and New Zealand for work.
• Proven analytical and trouble shooting skills.

A day in the life…

The Business Consultant - Revenue provides Professional Services Consulting to our Local Government customers. The Business Consultant works closely with our customers to share best practice implementation, configuration and training on the Civica software. You will work with multiple customers across a number of exciting programmes. You can expect to work remote, from an office and/or a customer site in Australia or New Zealand.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Join growing team in Lismore as a Physiotherapist or Occupational Therapist. Become part of a dynamic, friendly and supportive multi-disciplinary team, enjoy professional development, and work with a diverse range of clients in the residential aged care sector.

About the company:

This is a fast growing team of over 80 allied health professionals dedicated to serving the North Coast of NSW and South East QLD, providing services in residential aged care, home visits, workplace health, and operating six clinics and gyms.

Your Responsibilities:

• Conduct group exercise sessions and falls prevention classes.
• Assess residents' needs in accordance with aged care standards and ANACC.
• Intervene and document post-fall incidents.
• Deliver ANACC Pain management programs, including 1 on 1 treatment, 1 on 1 exercise intervention, and group exercise interventions.
• Implement and enhance rehabilitation exercise programs.
• Collaborate with a team of allied health professionals and medical practitioners for effective treatment plans.
• Provide manual handling training competencies.

• A degree in Physiotherapy or Occupational Therapy.
• Ideally, have prior experience in residential aged care.
• Build strong rapport with clients and team members.
• Excellent communication skills.
• Hold a valid police check or NDIS worker screening check.
• Possess a valid driver's license.

• Full-time, part-time, locum, and casual opportunities with competitive pay based on experience.
• Receive ample support and opportunities for development and career progression.
• Access a graduate training program for new grads.

Don't miss this chance to be part of a vibrant team! Apply now or contact Anna for more information at [email protected]

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Adelaide on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkler

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

We are currently seeking a permanent full-time MSK Physiotherapist with a passion for learning and growth to join a modern clinic located in Melbourne, Victoria.

This is a fulfilling career opportunity at a renowned healthcare facility, committed to delivering exceptional patient care and fostering a supportive work environment. Our client is known for its excellence, has established strong connections with local healthcare professionals, ensuring a steady influx of referrals.

-General AHPRA registration and current professional indemnity insurance

-Ability to build strong rapport with patients

-Team player with a commitment to shared patient management

-Previous experience in private practice

-Strong work ethic and dedication to high-quality care

-Enthusiasm for contributing to business expansion and maintaining referral connections

-Capability to work autonomously while seeking guidance when necessary

-Welcoming work atmosphere

-Benefit from a great referral network from local healthcare practitioners

-Flexible working hours to maintain a healthy work-life balance

-Access to generous annual PD allowance

-Personalised one-on-one mentoring 

-Competitive remuneration plus superannuation based on your experience

-Relocation bonus

If you find this opportunity intriguing, please connect with Anna at [email protected]

We are currently seeking a skilled and experienced Finastra GPP SP Consultant based in the vibrant city of Sydney, Australia.

• Good knowledge in various payment types like Domestic Fund Transfer, Cross Border Payments/SWIFT, Instant or Faster Payments, RTGS, SEPA.
• In depth understanding of GPPSP product capabilities.
• Hands-on experience with Finastra GPPSP product APIs.
• Have a very good understanding on GPPSP core payment product flows.
• Good understanding and working experience using ISO 20022 messaging standard.
• Create scalable and reusable functional solution based on requirements/scope in JIRA
• Create reusable interface definitions for third party applications integrating with GPPSP.
• Capture the configuration requirements and configure the GPPSP product for various payment flows.
• Create and maintain system, functional and reference documentation
• Previous experience operating and delivering in multiple SDLC methodologies (including Agile, Waterfall).
• Experience working with tools like JIRA, Confluence and MS Visi

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are on the hunt for someone who has a passion for working in customer services and who would like to join our vibrant, busy and supportive team.

This role is responsible for:

• Providing all customers with an outstanding experience, being responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Responding to customer enquiries, including telephone calls and emails, to learn about and address their needs, complaints, or other queries such as amendments, renewals, payments and cancellations.
• Work to set customer experience milestones by responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Maintains customer records by updating account information
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed the Customer Value team metrics while providing excellent consistent customer service.
• Correctly handles cases and follows processes and procedures
• Sets and adheres to call backs
• Handle calls and emails within the expected time frames
• Keep up to date on policies, procedures and insurer information

• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired

• Hybrid working model with flexibility to work from home and the office (if not based in Sydney, the role will be fully remote)
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

Company:

Description:

Marsh is seeking candidates for the following position based in our Melbourne office:

OHS Consultant.

• Full time permanent role.
• Based in Victoria (Melbourne or regional).
• Reputable Global Leader.

About the role:

A unique safety consulting opportunity currently exists within our Victorian consulting practice. The role entails working within a team of specialist safety consultants delivering OHS services including risk assessments, incident investigations, workplace inspections and providing advice and support to clients on all matters relating to OHS.

As a Consultant within the practice, key responsibilities will include:

• Providing clients with strategic and operational solutions to their OHS and risk management needs.
• Establishing and developing relationships with key client contacts.
• Working as part of a team for key client projects to reduce incidents through OHS programs.
• Excellent written advice and report writing whilst ensuring deadlines are met on time and in scope.
• Documenting all communications to enable effective reporting to clients on performance.
• Conducting online and onsite visits to assess risk and provide advice.

To be successful in this role, you will need to possess:

• A minimum Certificate IV in OHS.
• Diploma or bachelor’s degree in safety, health and/or related disciplines is highly regarded.
• Prior experience working in a safety role is highly regarded.
• A solid understanding of Victorian OHS legislation and risk management.
• Ability to learn new technology and online systems is necessary.
• Excellent communication skills, both written and oral.
• A current driver licence and own vehicle.
• Experience and speciality in mental health is highly desirable.

Crucial to your success in this role is the ability to effectively communicate, problem solve, influence and build credible relationships at all levels, both internally and with clients.  Strong organisation and planning skills, as well the ability to work with high levels of initiative and to strict deadlines are essential in this role.

The opportunity to work on client sites will frequently be offered and some overnight travel, where relevant for projects, will be required (expenses reimbursed).

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

• Do you have experience in Sales?
• Do you love to connect with new clients and build your own sales base?
• Want to build a rewarding sales career in Sydney with great earning potential?

We are looking for a motivated, dynamic Sales Consultant to join our friendly sales team based in Sydney. You will be working in your own territory, selling a range of our Rentokil Pest services.

You will look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your area.

To help achieve this, we will provide you with a competitive base salary, a highly rewarding uncapped commission structure, a company vehicle, a mobile phone, a tablet, and further career opportunities. You will also be given full product training, with hands-on assistance from the Business Manager and the Sales Team.

In this role you will be responsible for these key areas:

• Driving sales revenue by hunting new business opportunities via cold calling/ visits
• Servicing our existing client base and analysing their needs to increase sales
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

You will have skills and experience including:

• Previous sales experience
• Ability to cold-call & plan to sales territory
• Self-Motivation and ability to work autonomously
• A passion for hunting new business and being recognised and rewarded
• Good time management skills
• Excellent communication skills both written and verbal
• Ability to multi-task in a fast paced environment
• Full Australian Drivers Licence

It would be highly advantageous if you also have:

• Experience within Business to Business & direct sales
• Excellent sales, solutions & negotiation skills
• Strive to reach & exceed sales
• Versatility to build rapport with people at all levels
• Commercially focused

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

If you enjoy being independent, on the road and driving a new sales territory, then we'd love to hear from you.

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

Click the Apply button to submit your resume and kickstart your sales career today!

Employee Testimonials-

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

“Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

ERM is seeking an EHS&S Management Information Systems (EMIS) Digital Consultant in Australia to join our global Digital Services business. At ERM, we offer a robust combination of deep EHS&S experience together with broad environmental management information solution expertise. Our EMIS services span the entire information management life cycle, from assisting clients with information solutions portfolio assessment, strategy, technology evaluation and planning, to designing, testing and implementing enterprise-wide systems and innovative technologies.

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies.  If you share our values, believe in sustainability and are motivated by opportunities to shape, build, and contribute to a team that makes a real impact to our client’s businesses, ERM is the right place for you. We offer a flexible working environment and competitive salary.

As a Consultant on our team, you will be a valuable asset amongst a diverse team of professionals striving to address business growth, daily business operations and environmental issues. You will work within an environment that promotes proactive cooperation and motivates individuals to maintain a positive attitude in order to consistently deliver quality services and technical solutions.

POSITION SUMMARY:

In this client - facing role, you will support business leaders in the successful selection, configuration, implementation and sustainment of EHS and sustainability management information systems. You will also provide objective, independent advice on off-the-shelf or custom-built, third-party technologies and knowledge of the market presence of these technologies within our clients. (Training will be provided.) The successful candidate will have effective client communication skills and a passion for sustainability and technology, with an educational background in Engineering, Environmental Science, Sustainability, Information Technology, Computer Science, Management Information Systems, or Theoretical Business. Ideally, you will have successfully completed university courses that provided exposure to and experience with Environmental software or environmental studies in order to further develop a deep understanding of global EHS and sustainability business capabilities, regulatory requirements and best practices.

RESPONSIBILITIES:

• Evaluate EHS&S Management Information Systems (EMIS) available on the market, including assisting clients with system requirements and software selection.
• Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
• Support consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automated interfaces.  
• Participate in system support and training documentation teams, and prepare and present training to internal consultants and client system users.
• Apply functional and technical skill to configure EMIS software; serve as subject matter expert to provide escalation point for production issues.
• Map and analyze end-to-end business processes within third party and proprietary systems as well as integration with EHS&S Management Information Systems software, following formal IT guidelines.
• Facilitate management of change issues with the adoption of new information systems. 
• Serve as a power user of collaborative technology, and champion new and innovative business solutions within established and emerging technical architectures (i.e. Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, and other EHS&S software systems.)

REQUIREMENTS:

• University degree holder in an environmental or technical field such as Environmental Sciences, Information Technology, Computer Science, Engineering, Management Information Systems, or Theoretical Business.
• Diversified information technology background and knowledge of EHS software, methodologies, domains and technology an advantage but not required. (Environmental Compliance, Industrial Hygiene and Safety, Occupational Health, Occupational Hygiene, Audit Management, Incident Management & Risk Assessment)
• Enablon, Intelex, Cority, SAI Global EHS 360, SAP EHSM, Sphera, or other EHS&S software systems knowledge and education/professional experience a plus but not required.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

We are seeking experienced environmental impact assessment practitioners, from Principal Consultant to Technical Director level, to be based in our Melbourne office (hybrid working available).

You will play a leadership role in ensuring that major projects are developed in a sustainable and environmentally responsible manner, with a focus on renewable energy projects in both onshore and offshore environments. You will be supported by a large cohort of industry leading technical specialists and environmental professionals.

This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader.

Role Responsibilities:

• Lead EIS/EES projects and approvals strategies on major projects, both offshore and onshore.
• Lead and manage a range of projects within scope and budget, and ensure team and stakeholder relationships are maintained to an exceptional standard. 
• Collaborate with technical team leads to develop and deliver superior outcomes for our clients.
• Support Account Directors in maintaining existing client relationships and develop strategies to pursue and win new business opportunities.
• Contribute to a positive team culture and mentor junior team members to develop their skills.

If you have the following, we want to hear from you:

• 10+ years’ experience in environmental planning and impact assessments, including 5+ years’ experience in environmental consulting – experience in marine and offshore environments highly desirable.
• Demonstrated experience in Commonwealth and Victorian environmental legislation and their application to the delivery of complex and major projects. Broader experience in other jurisdictions highly desirable.
• Excellent project management and project delivery skills, including budgeting, resourcing, scheduling, risk management, and communications.
• Demonstrated experience in building and sustaining excellent relationships with clients, stakeholders and teams.
• Tertiary degree in Environmental Engineering, Environmental Science, Planning or a related discipline.
• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency. ERM is proud to be an Equal Employment Opportunity employer.

ERM can accommodate flexible working arrangements, and provides quarterly Wellness Days, public holiday swaps, secondary carer’s leave, purchased leave options and study assistance.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.