• Provide ongoing coaching and mentoring to Case Managers (and/or external stakeholders) on the claims management process, enabling them to provide exceptional customer service to clients, including guidance on handling communication with clients relating to the management of their claim and attending to client’s enquiries;
• Being the escalation point for technical advice for Case Managers, undertake duties including:
  • Authorise and review claims (and associated benefits payments), including where above delegated authority of Case Managers;
  • Interpretation and advice regarding hypothetical claims scenarios;
  • undertake quality assurance reviews of claims files;
  • provide advice on the technical interpretation of policies and contract requirements; and
  • take accountability for the resolution of customer complaints or requests for decision reviews (within authority);
• Continuously support the Claims Team Manager (or Senior Claims Specialists), including acting as the second-in-charge for the relevant Claims Team, triaging of claims files to Case Managers, providing feedback to the Claims Team Manager on the successes and development opportunities for Case Managers, as required;
• Liaising with internal and external stakeholders, to ensure the timely and quality management of claims, including participating in case conferences, peer case discussions and working closely with the Claims Technical Training team to identify and develop training package needs;
• Generation of reports for the Claims Team and Claims Leadership Team (such as Traffic Light reports), to enable the efficient and effective management of the team;
• Continuously reviewing Claims processes and frameworks to seek out opportunities for improvement in the overall claims experience for customers;
• Participate in business area and/or Company projects as required

Since 1942, Eriez has been more than a company—it’s a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Epping, Victoria. It’s not just the cutting-edge tech; it’s the Eriez spirit. Here’s why we’re not your average separation technology powerhouse:

• Magnetic Magic: Our magnetic separation tech isn’t just science; it’s sorcery. We make metals dance, particles align, and impurities vanish
• Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
• Material Maestros: Handling materials isn’t a chore; it’s an art form

Are you an Electrician ready to take your career to the next level? Or an engineering mind who loves getting their hands dirty? If you’re passionate about combining practical, on-site problem-solving with cutting-edge electrical engineering, we want to hear from you!

We are on the hunt for a versatile Electrical Trade Specialist to work across three dynamic skill sets: drafting, engineering, and hands-on electrical work. This is your chance to grow, learn, and make a real impact while gaining qualifications that propel your career forward.

Electrical Engineering

• Collaborate with the sales team to provide technical expertise for projects in the early stages
• Perform electrical calculations and cable sizing for tailored solutions
• Visit client sites to assist with commissioning and servicing projects

Electrical Work

• Handle wiring and testing to ensure optimal functionality
• Support the factory team with electrical component installations

Drafting & Design

• Apply your drafting skills to produce technical electrical designs
• Receive training to help you achieve or enhance qualifications in Electrical Engineering (e.g., Diploma)

• A grade Electrical Licence with a passion for learning and upskilling in engineering
• Experience or interest in drafting preferred (we’ll help you qualify further if needed)
• A curious mindset, a can-do attitude, and a willingness to learn
• A keen eye for detail, with a track record of delivering exceptional designs
• Excellent communication and collaboration skills
• A proactive mindset and passion for innovation
• Efficiency and self-sufficient in time management to meet project deadlines
• Industry experience in designing mechanical, structural and/or process equipment to Australian Standards

This role is perfect for a tradie looking to expand into engineering or an engineer who thrives on practical work. If you’re ready to be part of a team that values both your hands-on skills and technical expertise, we’d love to hear from you!

Apply Now! Ready to take your skills to the next level? Send your resume and a cover letter outlining 5 reasons why we should hire you! Let’s build the future together!

• Cutting-Edge Projects: Work on groundbreaking projects that push the boundaries of engineering
• Collaborative Environment: Be part of a supportive team that values creativity and problem-solving
• Career Growth: Opportunities for skill development, mentorship, and advancement
• State-of-the-Art Tools: Access to the latest drafting software and technologies
• Employee Benefits: Bonuses and an additional 3% Superannuation on top of minimum legal requirements 

Reporting to the CRM Manager - Leafio, the role of a CRM Specialist is to support the development, execution, and continuous refinement of multi-channel campaigns and CRM communications that drive activation, engagement and retention.

The CRM Specialist will be responsible for ensuring marketing and CRM campaigns are built, QA’d and delivered on time.

This role will also analyse and report on campaign performance data to improve and optimise key metrics and campaigns.

Key Responsibilities: 

Delivery and Execution 

• Work collaboratively with business stakeholders interpreting brief requirements for delivery.

• Work collaboratively with your team to ensure delivery expectations are clear and on time for delivery. 

• Manage the scheduling, building, copy,  testing, and deployment of communications across the Montu Brands Lifecycle, campaigns, research and surveys.

• Manage delivery progress in workflow tools and team channels.

Marketing Automation 

• Configure and launch complex, data-driven journeys exercising good judgement and strong decision-making.

• Provide technical support and recommendations on conditional logic, segmentation and topics related to Marketing Automation tools, as well as troubleshooting issues.

• Assist in maintaining our CRM and Marketing Automation tools, best practices and procedures,  including data management, privacy standards and system updates.

• Work collaboratively with IT and tech teams on requirements and participate in solution designs and concepting.

Customer Data Analysis and Reporting

• Utilise multiple data sources to generate insights and understand results.

• Utilise data to segment and target audiences effectively, personalising communications. 

• Drive a test-and-learn culture and conduct ongoing A/B + multivariate testing and other optimisation techniques to enhance targeting strategies.

• Analyse campaign data to identify trends and provide insights.

• Report on key performance insights and propose future improvements for review.

Data governance and compliance 

• Safeguard the brand through Privacy and SPAM act compliance and best practice. 

• Stay up to date on legislation changes and educate stakeholders.

• Ensure CRM initiatives adhere to Therapeutic Goods Administration (TGA) and Australian Competition and Consumer Commission (ACCC) guidelines.

• Capture customer consent and personal data at key stages of the customer lifecycle that assist in profiling and personalisation execute comprehensive CRM strategies, including acquisition, lifecycle, and retention initiatives.

Braze Super User

• Be a Braze expert, guiding internal stakeholders on platform utilisation and optimisation.

• Leverage Braze’s full capabilities to enhance technical performance and personalisation.

• Ensure that technical problems (including across platforms) are resolved efficiently, minimising any disruption to campaign execution for the CRM team.

Objectives and Key Results (OKRs) 

• Deliver on individual and set team OKRs as determined by the business 

• Be uniquely you, come as you are!
• A great opportunity to take the next step in your Communications career.
• Work within a dynamic environment & leading brand!

As part of the Internal Communications Team, the Internal Communications Specialist will be responsible for engaging our store team through the creation and implementation of content that effectively communicates our BWS strategy along with operational messages.

Please note, this is a 10 month Fixed Term opportunity.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Manage the flow of all internal communication while prioritising timelines, accuracy and bringing to life our ways of working and values.
• Creation of engaging written content and management of daily store communication to our network of over 270 stores Australia wide. 
• Collaborate with stakeholders to develop and drive a communications plan for activities, initiatives and events, including product launches, seasonal events, brand campaigns, promotional activity and new policies and procedures.
• Working with business operations teams to challenge and improve communications for our teams leveraging comms analytics and insights.
• Supporting our teams by ensuring all communications received from the business are clear, concise and purposeful.
• Keeping our teams informed through various mediums including online, video and internal social media.
• Design & creation of visual content including presentations, digital and video collateral.
   

• Full-time or part-time 4 days minimum 

• Hybrid – flexible working options available 

• Goulburn, Queanbeyan and Eurobodalla region on the lands of the Gundungarra, Ngunnawal, Mulwaree, Wollondilly, Wiradjuri, Dharrook, Dharawal, Tarlo, Lachlan, Pajong, Parramarragoo, Cookmal & Burra Burra Peoples

WHAT’S IN IT FOR YOU 

Compensation: Up to $18,550 free income tax per year through Salary Packaging and opportunity to purchase additional leave. 

Flexibility: Flexibility to work full-time/part-time from home, from our Moruya NSW office and within the community. 

Culture: You're never alone. Enjoy an engaging, inclusive, and supportive team environment, with professional support, training, and supervision. Benefit from peer-to-peer learning through allied health support and key-worker best practice meetings. 

Professional Development: Access $500 for SPARK Communication training (Hanen). Enjoy a comprehensive induction program and ongoing training for all staff that includes group supervision with national leads. As well as, a “Leading at EACH” program for those that have leadership aspirations.  

THE ROLE 
Looking for a rewarding career in early childhood intervention? EACH needs an experienced Early Years Specialist to join our diverse team of Allied Health professionals, Social Workers, and Inclusive Education specialists. In this role, you'll: 

• Deliver supports, in partnership with families, to help them achieve their goals, using evidence informed best practice.  

• Use assessments, observations, and your understanding of child development to tailor support options that fit each child and family.  

• Empower families, caregivers, and professionals, helping them build skills and confidence to support children in their everyday lives using your coaching skills. 

• Connect children and families with their community to ensure they are included and can participate in the settings and activities they choose.  

• keep thorough records of conversations, developmental progress, and goals, in the NDIA business system. 

• Guide families through the application, implementation, and funding processes of NDIS plans. 

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected] 

To be successful in this role you will have: 

• A tertiary qualification in Early Childhood/ Education

• Expert knowledge in child development and the ability to identify developmental issues. 

• Proven track record supporting families and children with developmental delays/disabilities, including the implementation of effective strategies for families to practice at home and other settings. 

• Comprehensive knowledge of the NDIS Early Childhood Approach and early childhood intervention best practice principles and the National Disability Insurance Scheme   

JOIN US AT EACH 

EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.    

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant. 

The Position

This is a full time (4 day / week) position. Working hours are flexible with the current shifts being 8am – 6pm and shared weekends. The position currently involves equal amounts of referral emergency (primary accession) and in-hospital critical care cases. There is an intention to transition to a primary critical care focus.

ARH provides a generous compensation and benefits package including superannuation (401K) and paid parental leave. Leave includes 4 weeks annual leave and 1 week conference leave.  A veterinary degree registerable in Australia with board certification (FANZCVS, DACVECC or DECVECC) eligible for specialist registration in QLD is required, although candidates who have completed residency training and are intending to sit specialist exams soon are invited to apply.  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Primary Purpose

The Investment Product & Communications team at Rest are seeking a detail-oriented and strategic Communications and Product Specialist - Investments. The role involves working closely with investment specialists to develop and deliver clear, accurate, and compelling investment information and communications that resonate with internal and external stakeholders as we deliver on our mission to make super simple for our close to 2 million members by growing trust through simple connections to Rest Investments.

Key Accountabilities/Responsibilities

• Support in driving Rest’s investment narrative for all investment related content – including Whole of Fund, Responsible Investing and asset class activity
• Assist in developing and refining investment content, including market and economic commentary, presentations, reports, and investment related collateral
• Collaborate with investment specialists and channel owners to translate complex investment concepts and data into user-friendly language for various audiences
• Contribute to the production of regular investment commentary, market updates, and thought leadership material  
• Maintain up-to-date knowledge of our investment products, market trends, and regulatory requirements affecting product disclosures
• Collaborate and co-ordinate with the marketing and member engagement teams and other fund communications teams to ensure accurate and consistent investment messaging across all communication channels
• Support the management of investment-related queries from internal teams, providing accurate and timely information
• Participate in cross-functional projects aimed at enhancing product offerings and improving member experience

We are looking to recruit several veterinary nurses for our Greencross AREN Specialist and Emergency hospitals across Australia.

• holding animals to allow examination and treatment by Veterinarians.
• cleaning and sterilising examination tables and equipment
• preparing instruments and handing them to the Veterinarian
• assisting Veterinarians in administering anaesthetics and oxygen during operations
• placing animals in cages for recovery from operations and monitoring their condition
• giving medications to animals
• maintaining stock control and records
• providing animal care advice and preparing, delivering, and reviewing animal care education programs
• may perform diagnostic laboratory tests.
• may act as a receptionist, accept payments and undertake clerical work.

What we offer you
  
Greencross Vets is an active community of pet-obsessed people just like you! We believe in reward and recognition at every step. When you join our family, you’ll enjoy:

• Full-time employment
• Our generous salary packages are variable and reflective of the skills and experience you bring to the role.
• Experienced veterinary nurses can expect to earn a salary from $73,150pa
• International veterinary nurses with a minimum of 2 years full-time post-qualification experience may be eligible for sponsorship through Greencross Vets
• Minimum four weeks of annual leave and paid maternity leave.
• Continuing education programs
• Mental health first aid officers at each clinic
• Free and confidential counselling is available 24/7 through our EAP Telus Health

  
We are looking to recruit several Veterinarians, Veterinary Directors, Emergency Veterinarians, Veterinary Residents and Veterinary Specialists across Australia, with daily responsibilities including:

• treating animals medically and surgically, and administering and prescribing drugs, analgesics, and general and local anaesthetics
• determining the presence and nature of abnormal conditions by physical examination, laboratory testing and through diagnostic imaging techniques, including radiography and ultrasound
• performing surgery, dressing wounds and setting broken bones
• rendering obstetric services to animals
• participating in programs designed to prevent the occurrence and spread of animal diseases.
• inoculating animals against, and testing for, infectious diseases and notifying authorities of outbreaks of infectious animal diseases
• performing autopsies to determine the cause of death.
• advising clients on health, nutrition and feeding, hygiene, breeding and care of animals
• may provide professional services to commercial firms producing biological and pharmaceutical products.
• may specialise in the treatment of a particular animal group or in a particular speciality area such as cardiology, chiropractic, dermatology or critical care.

What we offer you
  
Greencross Vets is an active community of pet-obsessed people just like you! We believe in reward and recognition at every step. When you join our family, you’ll enjoy:

• Full-time employment
• Our generous salary packages are variable and reflective of the skills and experience you bring to the role.
• Experienced veterinarians can expect to earn a salary from $75,000 upwards.
• International veterinarians with a minimum of 2 years full-time post-qualification experience may be eligible for sponsorship through Greencross Vets.
• Minimum four weeks of annual leave, plus one-week study leave, paid maternity leave.
• Continuing Education programs, veterinary board registration or AVA fees, and VIN memberships included.
• Mental health first aid officers at each clinic
• Free and confidential counselling is available 24/7 through our EAP Telus Health