Do you have experience in leading a team?  NRMA Sydney Lakeside Holiday Park at North Narrabeen is seeking a Full Time Permanent, Grounds and Maintenance Manager!  You will work a steady 9-5 from Friday - Tuesday.

What you will do:

Our Grounds and Maintenance team will ensure the highest possible standards in presentation and safety of assets, grounds and facilities.  As department manager, you will settle into our Head of Department management structure and assist in providing leadership, oversight and daily coordination to grounds and maintenance duties, task allocation and team rosters. You will ensure effective communication and liaison with other park management, to guarantee a smooth resort operation and product.  You will:

• Ensure the grounds and maintenance team have direction daily and receive any training and development that may be required. 
• Ensure adequate coverage as required 
• Ensure all equipment is serviced and maintained 
• Attend and contribute to leadership meetings as required
• Ensure and maintain a safe environment for our employees and guests 
• Wear your uniform with pride – you are happy to get your hands dirty to support your team and go the extra mile with a smile on your dial to assist our guests 
• Act on incidental guest service assistance with minor maintenance repairs across our sites, cabins, villas, amenities and other facilities.
• Assist the team to service water park - repairs and maintenance as required
• Assist with any on site projects, or repairs as required.

What you will bring:

• Proven experience in leading, influencing and bringing out the ‘best’ in a team
• Trade qualification (or similar) is a bonus but not necessary
• Hands on experience in maintenance of plant, gardens and in operating related equipment/machinery 
• A can-do attitude and an ability to flex style depending on your ‘customer’ 
• Knowledge and understanding of basic hygiene requirements and safe working procedures
• You are hardworking, energetic, enthusiastic and possess a high level of physical fitness

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

We are seeking an energetic and enthusiastic Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property. 

What will you be doing?

• Complete audits of daily revenue and postings, making adjustments where needed
• Collate paperwork and reports for finance and management
• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures
• Assist with Food & Beverage duties as required including food production and service, beverage production and service and cleaning of prep and service areas.

NRMA Murramarang Resort,  is located just north of Batemans Bay, but once you have reached our destination, it feels almost a world away.

We offer an extensive range of camp/caravan sites and accommodation options, from beachfront villas to glamping tents!  Nestled between the bush and absolute beachfront at South Durras, we offer a multitude of facilities for the young and young at heart; resort style pool, events facilities and onsite dining options.

We pride ourselves on our stand out guest service and ensuring our guests have the most memorable holiday experience.

What you’ll do:

Reporting to the General Manager, you will form and play an integral part in our Head of Department structure.  You will ensure the highest possible standards of efficiency and professionalism in the Front Office / Guest Services department. You will lead by example and your hard work and passion will be rewarded with plenty of responsibility and a real opportunity to shine!

You will assist in providing managerial oversight and daily coordination to the front office team; from task allocation to team rosters and an escalation point for guest or team queries. You will ensure effective communication and liaison with other departments and Resort Management, to guarantee a smooth operation.

What you’ll bring:

• A reputation for providing excellent customer service, with a genuine interest in engaging great conversation with our guests 
• Proven experience in leading and managing teams with a customer service focus – hospitality/tourism industry will be highly regarded
• Effective time management and an eye for detail  
• Passionate and team-oriented with a "lead from the front" mentality
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays as required
• CRM system experience not essential but highly regarded (Newbook and/or RMS)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

As part of our wider Real Estate Management division, you will manage key relationships with tenants and service providers, whilst also making recommendations to improve the environmental performance of our clients’ assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance and driving initiatives on engineering standards across the business
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety
• Manage the approved OPEX and CAPEX budgets
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues
• Reviewing the monthly operating expenditure against budget
• Working with Property Managers to produce monthly client reports as required
• Ensuring all planned preventative maintenance is executed in accordance with schedules

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Role:

We’re hiring a GM Architecture to join our technology team and play a pivotal role in shaping technology and architecture blueprints critical for fulfilling AP+'s strategic objectives.

This position collaborates closely with business units and stakeholders across AP+ to ensure seamless alignment and adoption of organization-wide architecture principles and policies.

Proposed Position Requirements are:

• Leading & ensuring the effective planning, development, implementation, and evaluation of major and complex projects relating to critical I&T architecture and infrastructure programs, initiatives, strategies, and frameworks.
• Providing technical leadership for the delivery of compelling digital architecture and infrastructure solutions.
• Ensuring a defined set of architecture standards are documented and adopted within the branch and across the department.
• Significantly contributing to the effective planning, management, and delivery of the I&T branch’s functions, goals, and objectives.
• Establishing and maintaining productive partnerships with external IT providers to ensure optimum allocation and utilisation of digital resources.
• Representing the department in senior-level and/or inter-agency delegations and negotiations pertaining to digital architecture and infrastructure.
• Provide architectural leadership and chair organisation-wide architecture review board ensuring the architectural and solution design decisions are thoroughly considered and aligned to the business strategic goals and objectives.

This role will also see you provide expert leadership, consultation and best practice processes when it comes to:

• Solution & Payment Architecture
• Best Practice & Compliance
• Partner & Vendor Management
• People Management

In order to be considered for this role you will need to display:

• 10+ years’ experience working in either a “Head of” or “General Manager” role with robust experience across core aspects of IT architecture within the Financial Services sector.
• Experience across multiple Architecture domains, including the implementation of Architecture in various large organisations.
• 7 years+ experience in delivering major business solutions into production within multiple project teams.
• Excellent communication skills, flexibility, team focus, and dedication to customer service.
• Solid understanding of business needs and customer focus beyond the technical/technology aspects.
• Demonstrated leadership and people management skills.

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application & the Talent Acquisition team will endeavour to review and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.