You might already know us as the home of PERi-PERi chicken but we're really a people-first, chicken-second kind of place! As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you’ll work shoulder-to-shoulder with your team to set the standard and pace – coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be – inside and outside of Nando’s. So don’t wait in the wings, this could be your new flame. What's in it for you: A generous bonus package, of up to?$6,000?annually. Free Nando’s?when you’re working, plus a discount to share with family and friends when you’re off the clock. Work-life balance. Flexible rotating rosters are published in advance with set weekends off. Get your beauty sleep with no overnights. A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach you…

Click here to view more detail / apply for Assistant Restaurant Manager - Kurralta Park

Responsibilities:

Oversee all aspects of the customer service department, ensuring the team provides prompt and courteous assistance to clients throughout the export process.
Develop and implement strategies to enhance customer satisfaction and loyalty, including implementing feedback mechanisms and resolving customer complaints effectively.
Establish and maintain service level agreements (SLAs) to ensure timely response and resolution of customer inquiries and issues.
Collaborate with other departments, including sales, operations, and logistics, to streamline processes and improve the overall customer experience.
Analyse customer service metrics and trends to identify areas for improvement and implement actionable solutions.
Stay up-to-date with industry trends and best practices in customer service management, incorporating new techniques and technologies as appropriate.

Requirements:

Proven experience in a customer service management role for a minimum of 2 Years.
Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
Excellent problem-solving and decision-making abilities, with a focus on delivering solutions that exceed customer expectations.
Proficiency in customer relationship management (CRM) software and other relevant tools.
Ability to prioritise tasks and manage multiple projects simultaneously in a fast-paced environment.
Knowledge of export regulations and procedures is desirable but not required.
Bachelor's and or Master's degree in business administration or a related field is preferred.

Benefits:

Competitive salary package.
Comprehensive health insurance and other benefits package.
Opportunities for career advancement and professional development.
Supportive management team committed to your success.

How to Apply: If you're ready to take the next step in your career and join a dynamic team dedicated to excellence, please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role at Agile Auto Exports Pty Ltd.

About the Organisation
Mister Minit started from humble beginnings in 1957 when they launched their first 'Heel Bar' in a Brussels department store in Belgium. The fashion of the day was stiletto heels that broke by the thousands on the cobblestone streets.

In 1967 they established operations in Australia and have since grown to 350+ stores across Australia and New Zealand, Singapore and Malaysia excelling in the services of Shoe Repair, Key Cutting, Engraving and Watch Service.

Mister Minit's future will be continually driven by their vision 'By fixing people's problems we will be the most trusted brand in households and personal services throughout Asia and the Pacific.
We are currently looking for an experience Shop Manager to oversee two of our stores in Perth

Reporting to the Area Manager, the primary responsibilities are:
• Maintaining key relationships with Area Manager, Support office team, Retail Center Managements & other stores within the retail centers.
• Interviewing and selection of shop members and supervisors.
• Rostering including all breaks in accordance with company policy.
• Overseeing the performance and quality of services provided by each shop members.
• Reviewing the sales performance of shop(s) services and product turnover volume – Recommend and undertake repricing valuation or further promote & market underperforming services and products in accordance with market sentiment and profit margins.
• Reporting and recommend sales and marketing initiatives.
• Recommend staffing and seasonal promotional budget.
• Monitor inventory and supplies to ensure each shop do not undergo any shortages.
• Liaising with suppliers and Franchise office for stock ordering and any relevant matters.
• Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit’s internal workplace safety and procedure policies.
• Dealing with escalated customer queries and complaints.

As when required:
• Coaching and support for incoming & new franchise owners to achieve overall financial targets and operating standards in accordance with Mister Minit’s Company Policies and Procedures
• Customer service providing sales and quotation to customers.
• Undertake shop services as when other shop members are occupied.

Requirements:
• Qualification – Diploma of Business / Management or higher.
• Relevant experience – Minimum 3 years retail management.
• Track record of leadership and management skills is required.
• At least one trade knowledge and experience of our provided services is highly preferred

Hi, we’re Ampol. We are powered by our people! We're reinventing the freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams.  Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180 Duties and Responsibilities: Creating the best one stop shop convenience experience for our customers Overseeing the running of the BOOST Driving profitability and minimising costs, expenses and waste Managing competing priorities in a fast-paced, compliance-focused environment Turning our convenience retail strategy into a reality Must have good availability & have willingness to work weekends and overnights when required! We will provide you with: Offering access to world-class training. Career progression, competitive pay and incentive schemes. Be part of a diverse and inclusive workforce. Recruitment process... In terms of next steps, if you are successful in progressing within the recruitment process you will be asked to complete an online video interview. You will receive an email from HireVue with the details and instructions on how to complete. We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. Interested in starting a career with us that could take you places? We’d love to hear from you. At Ampol we encourage vaccination against Covid-19 as an effective measure in helping to protect our people and our communities.

Click here to view more detail / apply for Assistant Store Manager - Pheasants Nest South

Franquette Crêperie located in Bowral in the heart of the Southern Highlands, is seeking a talented and experienced Restaurant Manager to lead our front of house team and elevate our authentic French crêpe experience.

About Us:

Franquette Creperie opened in October 2023 and has fast become a local favourite and tourist destination. We trade for breakfast lunch and dinner 7 days, serving authentic French galettes and crêpes, are fully licensed and offer BYO.

Responsibilities:

Managing and coordinating all aspects of daily restaurant operations, including staffing, scheduling, and customer service.
Ensuring a seamless and positive dining experience for guests, maintaining high standards of service and hospitality.
Monitoring and maintaining inventory levels, controlling costs, and implementing cost-effective measures.
Implementing and enforcing health and safety standards, including food safety and sanitation protocols.
Developing and implementing strategies to optimise restaurant performance and enhance customer satisfaction.

Requirements:

Proven experience as a Restaurant Manager or similar role within the hospitality industry.
Strong leadership and organisational skills with the ability to motivate and manage a diverse team.
Excellent communication and interpersonal skills to foster a positive and collaborative work environment.
A deep understanding of restaurant operations, including inventory management and cost control.
Passion for delivering exceptional customer service and creating memorable dining experiences.
Knowledge of relevant health and safety regulations and a commitment to maintaining high standards.

What we Offer:

Competitive salary of $70,000 - $85,000 + superannuation.
Opportunities for professional development and career growth.
A supportive and friendly working environment.
The chance to make a significant impact on a new and thriving venture.

How to Apply:

Please submit your resume and a cover letter detailing your experience and vision to [email protected]. Please note applications without a covering letter will not be considered.

Southern Region role overseeing a geographically dispersed operational workforce Reporting to the newly appointed GM Service Delivery Bring a focus on customer, culture and optimisation TasWater is Tasmania’s sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state. We deliver essential services to more than 430,000 customers - 24 hours a day, 7 days a week, 365 days a year. Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of “being trusted, respected and making a positive difference in Tasmania”. A unique opportunity exists to join TasWater reporting to the newly appointed General Manager Service Delivery. The Regional Manager, Service Delivery South will oversee the operation and optimisation of water and wastewater operations. Overseeing a large workforce of 150 employees located in the Southern Region, you will ensure Taswater continues to provide outstanding services to customers. Concurrently you will identify opportunities to drive improvements that result in optimised services while ensuring the safety of the TasWater teams and the reliability of services are maintained. You will deliver continuous improvement initiatives within production and treatment operations, while balancing the needs of stakeholders including customers and employees with financial, safety, risk and compliance requirements. To be successful in this role, you will bring experience working with field based workforces in the utilities, resources or similar operational environments. You will bring the ability to build capability, enjoying the rewards of developing a team from a cultural and technical perspective, while bringing an organisational excellence mindset to the team. You are known for your contemporary and strategic approach and ability to drive innovative efficiencies including better systems, process and utilisation of technology. You are adept at establishing credible and collaborative relationships with key stakeholders and you are highly regarded for your focus on people, safety, customer and performance. For a copy of the PD, please download (copy and paste) http://bit.ly/3GMjNhj To apply, please upload your CV. For any questions not outlined in the PD or a confidential discussion, please contact Seamus Scanlon on 0455 118 868 or Kate Rowe on 0412 254 802.

Click here to view more detail / apply for Regional Manager Service Delivery South

Manager Dams Safety - TasWater Genuinely exciting and challenging role A mix of technical and strategic Based in either Hobart, Launceston, or Devonport TasWater is Tasmania’s sole water and sewerage provider and a major employer with high impacts on the economy, environment, and wellbeing of the state. Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of “being trusted, respected and making a positive difference in Tasmania”. We are going through an exciting period of growth, and have an opportunity for a Manager Dams Safety to join the team and contribute to the overall success of the organisation and the state. Reporting to the Department Manager Asset Lifecycle Management, the Manager Dams Safety will play a lead role in optimising dam safety and maintenance activities for TasWater. Your civil engineering expertise and water sector experience will enable you to plan for and lead the future strategy relating to dams management across the state. You will lead the strategic and technical direction for new dam and improvement projects, as well as leading the planning, design, supervision and delivery of the minor dam improvement program. Using your strategic skillset, you will create an integrated program of works, focused on identifying and mitigating risks and ensuring all compliance and regulatory standards are met. You will engage collaboratively across the organisation to ensure planning and delivery teams are working in sync to deliver for the customers. You will manage a high-performing team of technical experts and consultants, bringing them along on the journey as you focus on the future. You will take a long-term view of what success looks like for the department, the organisation and the industry in Tasmania, including developing industry partnerships and long-term asset strategies. To be successful in this role you will be a proven leader in Dams asset management with exceptional strategic and leadership capabilities. As a sector leader, you will be able to demonstrate success in applying a risk-based management approach, achieving positive outcomes in line with organisational objectives as well as regulatory requirements. Qualified with a relevant degree in civil engineering, you will have proven success in managing a team of technical experts to achieve a high standard of outcomes. You will need to have specialist dam engineering experience have an appreciation for how dams fit into the core business of what TasWater do, and a passion for leading teams to deliver exceptional outcomes. As an organisation who are only 10 years old and still discovering the true breadth and potential of the dams under management, TasWater is able to offer a genuinely exciting opportunity for a Manager Dams Safety who enjoys a strategic challenge. This is a real legacy opportunity. Please note this role can…

Click here to view more detail / apply for Manager Dams Safety

Excellent salary package including relocation support
Manage, oversee and deliver Aviagen's Infrastructure and Special Projects Program
Contribute to the success of a global industry leader

Aviagen stands at the forefront of poultry breeding, delivering pedigree lines to 250+ poultry producers worldwide. Operating across the UK, Europe, Brazil, India, Australia, New Zealand, and the USA, with strategic joint ventures in Asia, we're reshaping the future of poultry production.

Discover Aviagen Australia:

Our Australian operations are a cornerstone of our global team, contributing significantly to our annual turnover of over $40 million. With top-tier quarantine, hatchery, and production facilities and a workforce of over 160 dedicated professionals, Aviagen Australia is a key player in our international growth.

Position Overview:

In this role you will take responsibility for leading and managing our infrastructure projects, ensuring they are delivered on time and on budget. You'll provide effective whole of life planning and management of our diverse infrastructure assets to deliver on Aviagen's approved strategic plans.

In addition, you will establish consistent project principles, methodologies and frameworks for the organisation with the opportunity to transform and add value to the long-term viability and growth of our infrastructure through asset management, refurbishment, new build or expansion projects.

Key responsibilities include:

Contribute to long-term planning and decision-making for infrastructure development and capital projects.
Conduct thorough feasibility studies and risk assessments, grounded in evidence-based data.
Supervise construction projects from initiation to completion, ensuring seamless execution.
Develop and maintain strategic infrastructure programs and quality asset management plans.
Manage the financial aspects of the Infrastructure & Project department, including forecasts, budgets, and expenditure.

We are seeking someone with:

A Tertiary degree in Civil Engineering, Planning or Project Management.
Proven experience designing and embedding project governance and delivery frameworks.
A strong background in leading a team through complex project/program management.

Aviagen is committed to diversity and equal opportunity, offering a competitive salary ranging from $160,000 to $180,000, along with super and a car. Relocation assistance may also be provided, ensuring you embark on this exciting journey with ease.

Join Aviagen Australia and be an integral part of our global success story.

To apply for this job go to: https://aviagenau.com/Vacancies 6511742.

Applications close 31 January 2024

Excellent salary package including relocation support
Manage, oversee and deliver Aviagen's Infrastructure and Special Projects Program
Contribute to the success of a global industry leader

Aviagen stands at the forefront of poultry breeding, delivering pedigree lines to 250+ poultry producers worldwide. Operating across the UK, Europe, Brazil, India, Australia, New Zealand, and the USA, with strategic joint ventures in Asia, we're reshaping the future of poultry production.

Discover Aviagen Australia:

Our Australian operations are a cornerstone of our global team, contributing significantly to our annual turnover of over $40 million. With top-tier quarantine, hatchery, and production facilities and a workforce of over 160 dedicated professionals, Aviagen Australia is a key player in our international growth.

Position Overview:

In this role you will take responsibility for leading and managing our infrastructure projects, ensuring they are delivered on time and on budget. You'll provide effective whole of life planning and management of our diverse infrastructure assets to deliver on Aviagen's approved strategic plans.

In addition, you will establish consistent project principles, methodologies and frameworks for the organisation with the opportunity to transform and add value to the long-term viability and growth of our infrastructure through asset management, refurbishment, new build or expansion projects.

Key responsibilities include:

Contribute to long-term planning and decision-making for infrastructure development and capital projects.
Conduct thorough feasibility studies and risk assessments, grounded in evidence-based data.
Supervise construction projects from initiation to completion, ensuring seamless execution.
Develop and maintain strategic infrastructure programs and quality asset management plans.
Manage the financial aspects of the Infrastructure & Project department, including forecasts, budgets, and expenditure.

We are seeking someone with:

A Tertiary degree in Civil Engineering, Planning or Project Management.
Proven experience designing and embedding project governance and delivery frameworks.
A strong background in leading a team through complex project/program management.

Aviagen is committed to diversity and equal opportunity, offering a competitive salary ranging from $160,000 to $180,000, along with super and a car. Relocation assistance may also be provided, ensuring you embark on this exciting journey with ease.

Join Aviagen Australia and be an integral part of our global success story.

To apply for this job go to: https://aviagenau.com/Vacancies 6511742.

Applications close 31 January 2024

Are you looking for a fresh start for the New Year?
Do you value playing a part in improving communities?
Join the team at Upper Lachlan Shire Council - and make a difference!

Based in the Southern Tablelands of NSW, Upper Lachlan is known for its agricultural and fine wine industries, history and picturesque countryside. The area offers the best of regional and rural living as well as close proximity to cities such as Goulburn and Canberra.

Upper Lachlan Shire Council is a collaborative and innovative organisation in a township surrounded by beautiful bushland and open spaces, providing services to a diverse community. We have culture that thrives on its positive contributions in the local community.

About the role

Council is seeking a suitably qualified Senior Contract Construction Manager. Reporting to the Manager Infrastructure Delivery, the primary purpose of the role is to manage the scoping, tender documentation, procurement process and administration of medium to large scale contract construction projects of transport and infrastructure on behalf of Council.

About You

You have experience in a similar role, preferably in a Local Government environment. You are a Degree qualified Civil Engineer, Project Manager, or related discipline with a minimum of 5 years experience in the delivery of projects. You have exceptional communication skills and a report writing ability that is second to none.

You enjoy the rigour required throughout the life-span of a project from inception to reflection and are able to prepare specifications, tender documentation, project budgets and programs, and manage construction contracts with ease.

Your communication style is inclusive and your interpersonal skills demonstrate an ability, and a preference, for working collaboratively and with a united purpose.

You have knowledge and understanding of Transport for NSW Technical and Material Specifications or equivalent and a proven ability for managing and supervising contractors and consultants to achieve project targets.

Why join us?

Council offers secure employment in a beautiful, relaxed rural environment. Council is committed to creating a positive culture and strong team environment, and offers a range of benefits including:

Generous leave entitlements
Long service leave after 5 years
Full-time role with a 9 day working fortnight
Flexible work arrangements
Training and development opportunities
Fully supplied uniform

For the right candidate an attractive salary package negotiable up to $127,000.00 including 11% superannuation and Civil Liabilities Allowance.

To be considered for this position, candidates must provide a response to the position specific selection criteria identified in vacancy package.

Total remuneration package in accordance with the Local Government (State) Award 2023 and Council's salary system.

Don't delay - apply now!

To apply for this job go to: https://upperlachlancareers.com.au/Vacancies & enter ref code: 6504161. Applications close 10 January 2024