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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Strong leadership skills with a long-term proven track-record of achieving sales and revenue growth targets.

• Ability to demonstrate persistence, high-energy, proactive approach to overcome adversity, obstacles, solve problems, to ‘navigate forward’ in order to find solutions even thru adversity

• Hands-on operator within a team environment while also able to command the respect of the entire company through leadership, intelligence, hard work, presence, and empathy.

• Strong communication skills: able to bring back the ‘voice of the customer’ and engage thoughtfully with product teams and other strategic team members within FIS.

• Ability to craft, distill and deliver powerful messages that convey meaning and value to our team and our clients.

• Proven track record in identifying, negotiating, & execution to closure, specific to selling complex multi-million-dollar software and services to large diversified financial institutions.

• Ability to establish extensive in-depth understanding of the client’s strategy, and coordination of a high touch relationship between FIS executives and the Sr. C-Level Executives with specified territory.

• Strong knowledgeable of market developments, apprising sales teams of competitor activity, including competitive product usage, and proposals in progress throughout the account. 

What you bring

• Minimum 10+ years of successful sales experience in the financial services industry

• The appetite to go deep in managing the relationship with some key top FIS APAC accounts 

• Extensive selling experience and proven track record of results, within the software and services sector

• Demonstrated achievement of progressively higher quota, diversity of business customer, and higher-level customer interface

• Well versed in sales effectiveness techniques and strategies

• Minimum Bachelor's degree, Advanced degree preferred

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance

• Training across core financial, sales and FIS solutions

• International travel

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About Zhejiang Dingli Machinery Co.,ltd:

Zhejiang Dingli Machinery Co.,ltd is a leading manufacturer of aerial work platforms in the global market. Established in 2005, Dingli specializes in the production of electric, diesel, and hybrid boom lifts ranging from 16 to 44 meters. With advanced R&D centers in MAGNI (Italy), MEC (USA), TEUPEN (Germany), and others, Dingli is at the forefront of innovation in the industry. The company is committed to providing high-quality products and services with independent intellectual property rights.

About the Job:

We are currently seeking a highly motivated Sales Manager to join our Australian team. The Sales Manager will be responsible for developing and implementing effective sales strategies, building relationships with potential clients, and achieving sales targets. With a focus on machinery sales, the ideal candidate should have a proven track record of exceeding targets and a strong background in the industry.

Responsibilities:

• Develop and implement sales strategies to achieve company sales objectives.
• Visit and meet customers in order to improve or establish relationships between customers and the company.
• Build and maintain strong relationships with new and existing customers.
• Conduct thorough market research to identify and capitalize on growth opportunities.
• Negotiate and finalize contracts with clients, ensuring favorable terms and conditions for both parties.
• Be responsible for the collection of the amount of sales.
• Monitor market trends and competitor activities to stay ahead of the competition.
• Provide regular reports on sales activities, market trends, and customer feedback to management.
• Support the company in the management of the relationship with the client and promotional activities.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven sales experience in the machinery industry, preferably with knowledge of aerial work platforms.
• Strong communication and negotiation skills.
• Excellent business acumen and understanding of market trends.
• Ability to build and maintain strong customer relationships.
• Demonstrated track record of meeting or exceeding sales targets.
• Knowledge of equipment rental companies in Australia will be a definite advantage.
• Self-motivated with the ability to work independently.
• Willingness to travel as required.
• Fluency in English or Chinese is desired.

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to impact our workforces, communities, and evolving world profoundly.

A Bold Plan For Global Impact

At Cadmus, we’re working hard to achieve an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need an ambitious Engineering Manager to join our team and help us deliver our signature high-quality experience for our users worldwide — ensuring our product features are reliable, performant and set up to scale, while building a world class software engineering organization. We want to do everything possible to ensure our users enjoy their experience and love our platform. With countless opportunities to make an impact, you’ll help us solve exciting challenges and deliver improved functionality to take Cadmus even further.

Responsibilities

• Leadership and Team Management: Hire, lead, mentor, and inspire a team of software engineers. Foster a collaborative and innovative team culture focused on achieving project goals and maintaining high standards of quality. Unblock team members on difficult development challenges, and build a learning mindset.
• Technical Strategy and Architecture: Develop and execute the technical strategy for our products and services. Drive the architectural decisions to ensure scalability, performance, and maintainability of applications. Stay abreast of industry trends and emerging technologies to inform decision-making. Build the necessary processes to ensure our products are compliant with required certifications.
• Project Planning and Execution: Collaborate with product managers and other stakeholders to define project scope, timelines, and deliverables. Oversee the execution of engineering projects, ensuring they align with strategic goals and are completed within budget and timelines. Continuously evaluate and enhance development processes to improve efficiency, quality, and speed of delivery. Implement best practices for coding, testing, and deployment
• Product Evangelization: Be the face of our engineering team in internal and external stakeholder conversations, driving alignment and showcasing our work and its value to one and all. Handle customer objections and doubts as needed, positioning us as THE definitive solution in the market.

• Leadership Experience: Previous experience leading and managing software engineering teams. You have driven operational and engineering excellence improvements across teams, setting and maintaining standards for engineering teams. Strong hiring track record, where you have unearthed amazing developers and groomed them to be world class.
• Technical Expertise: 8+ years of professional experience in software development, where you have built things end-to-end. You have worked with rich front-end applications in React/Typescript, backend services in Elixir/Rust/Ruby/Go, with GraphQL and REST APIs. You understand the complete picture of building and deploying SaaS products on AWS Cloud and Google Cloud. You can work with SQL (like PostgreSQL) and NoSQL databases and fundamentally understand how the backend and frontend infrastructure/services connect and scale.
• Strong Judgement: Based on experience and knowledge of the state of the art in software development, you make pragmatic suggestions for improving tooling and abstractions. You are comfortable making judgment calls on tradeoffs and edge cases in the user experience on your own. You have built things from zero, and can enable your team to do the same.
• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to with fellow developers and external customers. You communicate nuanced ideas clearly, whether explaining technical decisions in writing or brainstorming in real-time.

• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience scaling systems to support rapid growth. You have been a one-person army when needed, or worked as a founding engineer. You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same. You bring your passion and work ethic to the table every day, and constantly set the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity for the right candidate

Inclusivity at Cadmus

At Cadmus, we hire great people from various backgrounds because it strengthens our company. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus.

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

About the role

We need a superstar Product Manager to join our team and help us build delightful experiences for our users worldwide. With countless opportunities to make an impact, you'll help us solve product challenges and evolve the Cadmus platform further.

In this role you'll:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering and design teams to deliver with quick time-to-market and optimal resources
• Take ownership of output quality, by running validation tests and writing up user documentation
• Drive product launches while working with cross-functional team members
• Ensure continuing success of products with analytics, support and evangelization

We’d LOVE to hear from you if you have:

• 3+ years of overall experience, with atleast 2 years of industry expertise in product management
• Proven track record of managing all aspects of successful products throughout its lifecycle
• Comfortable working effectively with cross functional teams working remotely, allied with excellent written and verbal communication skills
• Demonstrated skill at user research, generating insights from customer conversations and internal data, and translating them into problem statements and roadmaps.
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Degree in Computer Science, Engineering or equivalent preferred

We'd REALLY LOVE to hear from you if you have:

• Startup DNA; you’re flexible, comfortable with ambiguity, and have experience hustling to support rapid growth
• Built products for international audiences
• Experience with the ed-tech sector
• Additional experience as a developer / product designer

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity incentives; that way, we all share in the success of Cadmus
• Mentoring and succession planning for your career

Hiring Process

Apply online with your resume and answers to a few questions that we have for you. Our interview process is normally a hiring manager interview, a case study, a debrief conversation and a bar raiser round.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Provide loyalty incentives, whilst applying a creative lens that is ambitious & “out-of-the-box”
• Review and implement Procedures
• Communicate with Hotel Manager on all matters regarding guest services & hotel operations.
• Supervise shift handover procedures.
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

Working with Civica Justice Services business unit, we are currently looking for a Learning and Capability Manager who can bring their dynamic and creative approach to the role. As a customer-centric professional, you will have the opportunity to drive innovative design and enable the delivery of engaging and professional training. Your main focus will be on aligning the training programs with defined learning outcomes for both our employees and our business.

By taking on this important position, you will play a key role in fostering a culture of continuous learning and development within our organisation.

In this role in addition to the above you will:

• Design a captivating training program to ensure that all employees, both new and existing, become experts in product and policy.
• Guide and support the team's development while assisting with an ongoing quality assurance program that identifies any gaps in their knowledge.
• Conduct training through various methods including classroom instruction, virtual sessions, and online modules.
• Oversee a training calendar for new system releases, process or policy changes, and refresher courses.
• Act as the administrator for the Justice Services Learning Management System (LMS).

Ideally the preferred candidate will come from a similar role where you would have:

• Proven track record of thriving in a fast-paced and dynamic work environment
• Demonstrated ability to support the growth and development of team members through coaching and mentoring
• Strong problem-solving skills and a keen eye for improving training content to meet specific needs and business requirements
• An exceptional sense of responsibility and ownership
• Effective communication and collaboration with stakeholders at all levels
• Outstanding presentation skills

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Want to learn more about this leadership opportunity with us, click on the apply now button and we will be in touch

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

(Your Why)

The Service Delivery Manager role is responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts. This role provides a single point of contact for clients in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.

The key responsibility of the Service Delivery Manager is governance across all areas of a service(s) including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. You will be guided by the Senior SDM on daily tasks and governance activities. This role also holds Datacom to account for quality and customer experience.

What you’ll do

• Detailed understanding of service management methodologies, processes and industry standards including the ITIL framework.
• A curiosity for understanding of customers’ business strategy and alignment to service value.
• Sound understanding of technical concepts and frameworks.
• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Demonstrated experience of contract, commercial and financial concepts. .
• We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• A passion for delivering great service to customers.
• Excellent customer relationship building and management skills with strong influencing and persuasive ability.
• Manage towards positive solutions by having an ability to bring people and teams together to find outcomes-based solutions.
• Proven negotiating and commercial contract skills with the aptitude to ensure win/win situations for all parties through strong business acumen.
• Pragmatic approach to problem solving with the ability to work on complex issues through analysis of situations, variables, or data.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to network and develop productive relationships with customers, stakeholders, and suppliers. Ability to work in large, collaborative teams to achieve organisational goals.
• Strong consultative and planning skills. Ability to escalate with a solution focus.
• Strong financial management skills.
• Natural leadership with the ability to frequently interact with a variety of stakeholders and team members.
• Minimum 5 years’ experience in a Service Delivery Manager role managing contracts for the delivery of IT services with a history of high customer satisfaction, contract conformance and delivering business value.
• To be successful in your application, you must hold an active Government Baseline Security Clearance

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role
In your role as the Business Development Executive - APAC, you will be instrumental in driving incremental business for Pepperstone, focusing specifically on the APAC Region. Your responsibilities will include acquiring new partners, such as Introducing Brokers (IBs), MAMM, and Trading-related Social influencers in the APAC Region. You'll be actively involved in establishing contact with potential business partners, nurturing relationships with them, and supporting clients referred by these partners.

Moreover, your role encompasses overseeing all marketing aspects of the Affiliate channel at Pepperstone, with a specific emphasis on targeting the APAC Region. Your broad marketing experience will be crucial in addressing the various facets of this dynamic role. A significant aspect involves supporting Affiliate acquisition in APAC through diverse marketing channels and maintaining consistent engagement with our existing and new affiliates, as well as internal stakeholders.

Your success in this role will be measured by the revenue generated from the introduced business. Collaboration with the existing APAC Sales Team is essential to facilitate overall business growth. As the Business Development Executive - APAC, you play a pivotal role in expanding Pepperstone's presence in the region and contributing to the success of the APAC business unit.

As our Business Development Manager - APAC, your key responsibilities include, but not limited to:

• Actively searching for potential business partners, affiliates, and social influencers through online searches, attending offline industry events, and reaching out to them via calls, emails, and social media platforms such as WhatsApp, Lines, and WeChat.
• Understanding offerings from competitors, enables us to provide competitive deals to potential partners.
• Problem-solving client requests efficiently using your knowledge of our products, platform, and internal setup.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Negotiating with internal stakeholders to ensure the best service for the client.
• Using in-depth industry knowledge to develop new partners and affiliates, expand business, and convert partners.
• Onboarding affiliates to Pepperstone, including setting up and providing access to tracking systems such as CellXpert, Impact, and AppsFlyer.
• Collaborating with the Affiliate Manager to assess the quality of partner websites and referral programs.
• Monitoring and reporting on performance, identifying optimization initiatives.
• Supporting the assessment of new affiliate applications, ensuring alignment with the brand and compliance requirements.
• Collaborating to keep our partners updated with changes to our product and service offerings.
• Working with the Global Partners Manager and the Partners team to develop a localized Partners growth strategy for the MENA region and contributing to improvements in partner sales processes.
• Providing support to new partners who have not yet referred their first client.
• Contributing to Partner Sales reporting and communicating emerging trends, key partnerships, and new opportunities to the Global Partners Manager and the wider business.
• Collaborating with the Partners team on competitor analysis to identify industry commission levels and new program features.

About you

• 3+ years of experience or exposure to IB/affiliate marketing in the CFD industry.
• Collaborative ability within teams, across functions, and offices.
• Proficient in spoken and written English, and another language in the Asia Pacific Region.
• Strong attention to detail.
• Practical experience working in a fast-paced environment.
• Comprehensive understanding of affiliate and IB business, along with the CFD industry.
• Demonstrated ability to build and maintain B2B and broader stakeholder relationships at all levels.
• Effective interpersonal and influencing skills.
• A highly motivated, flexible, positive individual with a strong drive to succeed.
• Committed to ongoing learning and development.
• Strong organizational, time management, and multitasking skills with the ability to manage changing deadlines and work autonomously.
• Familiarity with MetaTrader 4/5 and cTrader software will be highly regarded.
• Exceptional relationships with business partners and valuable clients.
• Outstanding customer service skills.
• Superior understanding of financial markets and trading strategy.
• Ability to manage the sales pipeline and meet multiple deadlines, including sales targets.
• Open to continuous development and on-the-job training.
• Current and appropriate working rights in Australia

Nice to have

• Proficiency in speaking and writing in another non-English language.

Why you will enjoy working with us:

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

What you will be doing?

• Providing leadership and management support to the Rooms Division operation and ensure that all related areas are performing in a cohesive manner linked to the hotels core objectives and company philosophies.
• Be flexible and willing to work across the 7 days to ensure service standards expected are being achieved.

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and working with the store manager, maximise the sales performance of your department 
• Leading a team of sales assistants to achieve excellent standards of service 
• Supporting recruitment and ensure induction and training to new starters is carried out 
• Assisting the store manager to identify future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Being a COS brand ambassador and providing the best experience for our customers. 
• Stepping into the role of Store Manager in their absence 

The Group

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About the Role

We are seeking a Marine Operations Manager to join our business in Broome, WA. Reporting to the General Manager, this is a key leadership role responsible for the overall marine operations and delivery, including vessel maintenance of Horizontal Falls marine assets.

Key responsibilities include:

• Setting, delivering, and implementing operating plans for the marine operations and maximising the opportunities to achieve the budget and priority targets including continuous improvement, cost management, guest experience and operational excellence
• Providing strategic advice and recommendations for marine operations to the General Manager
• Driving a high-performance culture through delegating, mentoring, and overseeing the work performance of direct reports
• Ownership of marine operating procedures and best practice, driving the safety culture and always ensuring safety, risk and compliance is first class
• Planning and managing service, maintenance and repair programs that continually improve the efficiency, reliability, and presentation of the marine assets including vessels and pontoons to enhance the guest experience
• Actively managing all maintenance related contractors/third party providers – negotiations of pricing, service level agreements, volumes, and contracts
• Ensuring compliance with AMSA, DBCA and other regulatory bodies is maintained

About You

You will be an accomplished operational leader with sound commercial and financial acumen. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

Ideally you will have experience in a similar role with exposure to or an understanding of the travel and tourism industry. Trade qualifications as a Vessel Master and/or Marine Engineer or sound knowledge will be beneficial.

This role works closely with our Operations Managers focused on our land and air based operations, along with our dedicated Marine WHS and Group Engineering team to ensure the success and efficiency of the business. This is an incredible and rare opportunity to work with some of the industries best in a dynamic, growing tourism business.

What We Offer

An attractive salary, relocation support and accommodation assistance in Broome, as well as:

• Generous discounts on Journey Beyond travel and experiences & up to 40% discount on Journey Beyond merchandise
• Employee referral policy payments
• Study Assistance opportunities
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

If this sounds like the opportunity you have been waiting for, we look forward to hearing from you.